Canadian Affair - Overall Rating based on 17 reviews
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Canada/Alaska Trip
Adele gave us lots of different options to choose from, so we could pick the best itinerary for our trip. She was patient, really knowledgeable, and super helpful during the booking process. I never felt pushed or hurried to make a decision, and she was always professional and polite in all our interactions.
Holiday booking
I recently booked a holiday and it was absolutely amazing! Julie, the lady who helped us out, was fantastic and she really made our trip something special. The price we paid was really reasonable and we felt like we got great value for money. Huge thanks to Julie!
25th Wedding Anniversary Celebration
We were celebrating our 25th wedding anniversary as a family and came across this fantastic deal that involved a train ride and a cruise in Alaska. It suited us perfectly and we were absolutely thrilled! John Blower was incredibly helpful and offered us brilliant advice throughout the whole process. He's an absolute superstar and we are so grateful for all his help. A massive thanks to John and to the fantastic company we booked our trip with!
Holiday booking
I just wanted to say a massive thank you to the person who helped us with our holiday booking. They were so patient and attentive, really going above and beyond to make sure our special requests were included in our trip. I didn't catch their name, but their hard work and personal touch made all the difference. We are so excited for our upcoming journey, thanks to their exceptional customer service and kindness.
Bespoke Canadian Rockies tour
Organising a trip abroad can be a nightmare, especially when you're also trying to fit in a family wedding in Nova Scotia. Let's face it, a generic tour just wouldn't work. I tried to plan the trip myself, but it soon became a chaotic mess of logistical problems. Luckily, Julie came to the rescue like a superhero and sorted everything out with a tailor-made package for our "Trip of a Lifetime" in the Canadian Rockies. Thanks to her expert organisation, we now have an amazing tour booked for later this year, and I'm absolutely thrilled.
Flight booking service
I must say, the service I received from Mark, the customer service rep, was absolutely top-notch. He really knew his stuff when it came to all the different flights and places to go, and he was so good at getting back to me when I had any questions. Mark's professionalism and willingness to help out made booking my trip a breeze. I was really impressed with how he could give me all the info I needed quickly and efficiently. In the end, it was Mark's fantastic customer service that made dealing with the company a great experience for me.
Holiday Booking with helpful Richard
I recently sorted out my holiday with this company and it was a breeze. Richard was the one assisting me and honestly, he was amazing. He had all the info I needed and we chatted for ages about my trip. Any questions I had, he was right on top of it. Plus, whenever I sent him an email, he responded in no time at all.
Canada holiday booking
Daniel and Matt were so helpful in sorting out my holiday to Canada. I really appreciate their help and it's going to be a massive help when I'm organising my clients' trips there in the future. Just wanted to say a massive thank you to them for all their hard work and great service.
Flight booking
I recently booked a flight with the company and it was mostly good. The people I talked to were helpful and knew what they were doing. But, after I made my booking, there were some issues. At first, I didn't get my confirmation email on time. And when I did get it, I saw that the address was wrong, which was a bit worrying and caused some trouble.
Trip review
My family recently went on a trip by train and cruise, and it was absolutely fantastic! Everything went smoothly, except for the hotel we stayed at in Banff. It was a bit disappointing - no breakfast, no meals, and no bar! I mean, why stay there if we can't even grab some breakfast, you know? We had to visit their sister hotel to enjoy those amenities. The room we stayed in felt more like a chalet, which was a bit strange. On the positive side, the hotel in Vancouver was amazing! It felt like we were staying in a luxurious 4-star hotel with all the fancy extras.
Rocky Mountaineer holiday booking with upgraded hotels and flights.
Adele was really helpful in giving me quotes and helping me book a Rocky Mountaineer holiday. I asked for nicer hotels and she made it happen without any trouble. The whole thing went really smoothly and was efficient. I liked it so much that I ended up booking another holiday for my husband and me next year. The service we received was outstanding, and the prices were fair especially since flights were part of the package.
First Time Cruise Booking
As newbies to cruising, my partner and I were absolutely chuffed with the service we got from the folks at this booking company. They were so helpful and really knew their stuff, which made the whole booking process a breeze for us. We felt like we were well taken care of and we were really grateful for how experienced they were. If you're a beginner at cruising like us, I definitely suggest giving them a go - you won't be let down!
Tailor-made holiday
I recently went on an amazing holiday that was tailored specifically for me! Adele, who sorted everything out, really paid attention to my preferences and ensured that everything was exactly how I wanted it. It was truly a fantastic experience and I had the time of my life!
Trip booking with expert advice
Adele was absolutely brilliant in helping us out, giving us great advice on how to make the most of our trip, and even giving us a really good deal in comparison to other agents. Her know-how and professional attitude really stood out, making the whole booking process super easy and quick for us.
RV rental order
I've had a good experience with their service before, but this time was a bit of a letdown. We had some issues with the pickup and drop-off times for our RV rental. The paperwork stated one thing, but in reality, it was different, resulting in us losing two days of our holiday. There was a lack of communication between Canadian Affair and the rental company, which made it difficult to sort out the problems. All in all, not the greatest experience this time around.
Flight booking assistance
I recently asked for help booking a flight and I was really pleased with the great service I got. Mark was so patient and knew his stuff, he went out of his way to help me find the perfect travel plans. He didn't rush and answered all my questions, even looking into different places for me to stay. I loved how he paid attention to everything and was so willing to help me in any way he could.
Canadian Affair trip
Oh, I usually plan all my own holidays, but this time I thought I'd give a tour operator a try since it was a big trip. I checked out another company first, but Canadian Affair was much more affordable. It wasn't just about the cost though, the lady named Jenny who helped me was fantastic. She was really friendly and knowledgeable, and she took care of all the hotels, car hire, and flights, even when I kept changing my mind. She wasn't pushy at all and really listened to our preferences. I'm really looking forward to the holiday now, I hope it lives up to the great experience Jenny provided during the booking process!
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