Would you like to go on a trip or holiday? If the answer to that question is yes, you might like to look around for the best holiday provider. One of the holiday companies that you can take a look at is Destination2. But what kind of travel operator is this? What destinations to they offer? How easy will it be to arrange a flight or hotel via their website? What kind of hotels will they offer? Will the flight be comfortable? And can you expect their customer service to treat you well, even if you have a complaint or problem that you need them to solve? The answers to these questions can best be given by people that have already booked a hotel and flight via Destination2. Read their reviews, opinions, comments, ratings and experiences to inform yourself of how Destination2 really works and what you can expect when you book one of their hotels or flights.
Destination2 is an online travel agency. They have over 70 years of experience. Destination2 is a fully bonded member of The Global Travel Group. They offer a variety of Long-haul destinations all across the world. Their destinations include Bali, Dubai, Oman, Sri Lanka, Seychelles, Maldives, Mauritius, Abu Dhabi, Fujairah, Barbados, Jamaica, Cancun, Antigua, St Lucia, Dominican Republic, Mexico, Borneo, Kuala Lumpur, Penang, Langkawi, Pangkor Laut, Bangkok, Railand, Malaysia, Carribean, Phuket, Hua Hin, Spain, Greece and more. At these locations, they offer all kinds of holidays. You can go on a honeymoon with your new husband or wife. They offer all inclusive holidays that provide you with everything. You won’t have to worry about a thing. If you don’t like children, you might be glad to hear they offer some adult only holidays where you can spend holidays with people your own age. And it’s possible to book a holiday on a very short notice by making use of their last minute deals.
Destination2's Dubai beach holidays.
Services of Destination2
You can easily book a holiday via their website. Just enter your departure airport, destination, start date of your trip, end date of your trip, the class, the number of rooms you need and the number of guests that will be staying in these rooms. It’s also possible to choose your board basis, star rating and airline company. If your transportation is already arranged, you can book just the hotel. Destination2 also has a customer service that you can contact if you need any help solving a problem.
Complaints, Compliments and Tips for Destination2
Have you ever stayed at Destination2 before? Then we, people behind BritainReviews, would love to hear what you think about this online travel agency. How easy was it to book a hotel? What was the hotel like? And what did their customer service say when you needed them to solve a complaint? Please write your own review and tell us what your opinion on Destination2 really is. That way, potential customers of Destination2 will have some idea what to expect when they decide to book their hotel and flight via Destination2.
How easy is booking a flight or hotel via Destination2? Read customer reviews about this online travel agency with destinations from accors the world
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DO NOT BOOK! Rude abrupt staff patronising!
Placed a order on Friday evening , no confirmation of baggage allowance on flights. Your confirmation confirmed I would get call in72 hours to confirm did not get this. You just sent the tickets.
On the tickets again no mention of booking or baggage allowances below which is your error. Someone called on Saturday when I returned the call no one called me back. You cannot put me on a restricted fair with 15kg without my knowledge and you cannot assume I wanted that. I only found out my allowance by ringing emirates what kind of service is this based on assumptions. As a duty of care you need to give customer options not just choose or assume the needs.
Now I spoke to a colleague on Monday offered and told can upgrade the flight myself in 72 hours again she was rude and abrupt. Waited till today Wednesday she basically fobbed me of spoke to your face book correspondence team offered call back on Tuesday no one bothered!
I call myself today and been told I have choice to upgrade to business! Which I certainly can’t afford. Or to buy baggage for £200. Spoke to emirates they confirmed its £988 to add extra 15kg. Which I can’t afford you’ve stressed me out so much and financially cannot afford had no choice to cancel. If I was put on flexi flight or saver option then I would have been given extra luggage allowances and not a restricted fair and have the opportunity to move from different tiers but you’ve put me on the restricted one without my knowledge. It didn’t even say non refundable or 15kg. No one called to confirm details well they did on Saturday but when I called back no one returned my call. Either they’ve pressed the confirm button without speaking to me I feel. I feel this is lawfully wrong and misleading I want my deposit back.
This week we have paid our £6,000 balance on our forthcoming holiday. We tried to book our seats on the plane but without success so I emailed destination2 for some assistance. Over the past 3 days I have sent 4 emails, 1 to the lady who dealt with our booking, 1 to admin and 2 to enquiries. Nobody has responded!!!! Disgusting Customer service
Avoid this company. Extremely poor customer service/incompetence from the customer service team. I gave booked multiple holidays over the last 25 years, my experience with D2 is the worst I have ever had. Booked the holiday with Gemma, the surname of the booking was incorrect. I made 4 phone calls, I was told twice someone would get back to me that day, no one did. I have made 8 calls and sent 8 emails. The manager Nicky emailed to say she was sorting it out. Only in a chasing phone call am I told the whole details of the process and the timescale involved. Unfortunately Selina picks up on the resolution of changing the name, but fails to change all 5 names and only changes one on the booking. Extremely disappointed when she informed me that Destination2 are not at fault for that mistake. The customer service team were borderline incompetent. Now the name change is resolved, the booking is missing the private transfer that was included in the original booking. So frustrating! The company is probably ok if it’s a straightforward sale by the sales team, but woefully substandard in their customer services team.
Destination 2 is a SCAM . This company put Hotels on websites like Trivago that are not available . Then then take the booking knowing it's not available , take a deposit which will take months for you to get refunded and then try to sell you a more expensive hotel . It is all a SCAM. The three directors hold positions with Holiday Gems and Travcorp holdings. All Scams. The address they use has 7 other companies listed , all associated with Destination 2. Their accounts are bad and it's only a matter of time. Complain to Neil Latham . Jason Edwards or Tony Carty .
Beware if you use them you may loose all your money .
Report them to Trivago or Trading Standards . Only way to stop these scammers
Destination2 was one of the finest travel professionals to approach
I seek pleasure in only perfect service, whatever I approach. So I least admire things but I must say destination 2 really impressed me.
I planned a holiday trip to various countries, more like European as Spain, Greece, Mexcio.
These guys helped me out on lot of things even before we got them as our travel operator. so first of all -
1. great consumer service, their representatives are quite good at what they do to the customer, convicing and getting their nerve :)
2. the packages, offerings quite customized, cost-efficient, least quality. lot of money I could see saved through.
3. service through their management quite apt, we went for 4 countries, even though lot of money I saved for this dream trip with my family and friends, got really paid off.
So good job guys,
thanks for making my holiday remembered for , forever.
Once I got my financials good. I will again go for a trip