Six Star Cruises - Overall Rating based on 20 reviews
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Concierge services, Elizabeth Wright
Elizabeth Wright, the concierge I've been in touch with at this company, is just amazing to work with. She knows her stuff and always goes the extra mile to give me useful info and speedy answers to any queries I throw her way. I really value her commitment to top-notch customer service, and it's thanks to her that I wouldn't even think about going anywhere else for my travel needs.
Outstanding customer service
I was really impressed with the service I got from Emma Gray. She was so professional, really knew her stuff, and had great customer service skills. Her patience was really impressive too. Thanks a lot, Emma, for all your amazing support.
My cruise booking
I booked a cruise with this company and everything was fine at first. But when the cruise got cancelled, it turned into a nightmare. The people on the phone were really rude and it took ages for them to refund me. I won't be using them again!
Cruise booking
I had the most amazing time booking my cruise! The lady who assisted me, we'll call her Shirley, was really lovely and helpful. She helped me choose the perfect cruise and shared loads of great tips. I felt really special and looked after. I would definitely recommend all my friends to book with this company because they're fantastic!
Regent cruise to Antarctica in 2025
I had such an amazing cruise with Six Star! Erin, the lady who helped me, was really lovely and she did a fantastic job in finding me the perfect cruise to Antarctica. She even assisted me with sorting out my flight options. The package she organised for me was absolutely brilliant and the price was fair. I was over the moon with everything!
Cruise booking transfer and assistance
We originally booked our cruise through a different agency, but when we found out that Six Star Cruises could give us a better deal, we decided to switch our booking over. The whole process went very smoothly, and the offer got even better. It was our first time using this agency, and we were really happy with the service we got. Erin Madine, in particular, was amazing in answering all our questions and making sure our booking was dealt with quickly and efficiently.
Caribbean cruise booking
I phoned up and had a chat with a lovely woman called Shirley to arrange my Caribbean cruise with Seabourn. She was really friendly and gave me heaps of assistance. The cost was reasonable too, and I've booked through them a few times now and they've always been great with pricing and very helpful.
Cruise booking
I recently booked a cruise with this travel agent, Elizabeth Wright, for the first time. She was brilliant, honestly. She sorted out all my questions quick and got me some really good deals on the cruise and flights. I was really impressed with how professional and careful she was - I even told loads of people on the cruise about her. I'll definitely be using her again next time.
Cruise booking
I recently booked a cruise with this company and had a really great cruise concierge who did everything possible to make sure my trip ran smoothly. She was so understanding of what I wanted and gave me some really useful advice, being patient and helpful the whole time. I've booked quite a few holidays with this company now, all thanks to this amazing cruise concierge, and I'm so grateful to her for making everything stress-free and fun. I'll definitely be using this company again in the future.
Cruise bookings with Erin Madine
Erin Madine has been absolutely fantastic every time we've booked a cruise through her. She really does treat us like family and goes the extra mile to make sure our trip is amazing. Talking to her is always a pleasure, even though we know we'll be shelling out a fair amount of cash. We wouldn't even think about going to anyone else for our cruise bookings.
Help with booking and enquiries
Danielle Muldoon has been so lovely in helping us book our cruise and sorting out any queries we've had. We haven't actually set sail yet, but I'm confident it's going to be amazing thanks to all her support. A massive thank you to Danielle for everything she's done for us.
River cruise booking
Erin Madine came highly recommended by a friend, and I have to say she definitely lived up to the praise. Right from the start, it was clear that she was really helpful and knew her stuff. We told her what we wanted for our river cruise, and Erin not only met but surpassed our expectations. As newbies to river cruising, we were a bit nervous, but Erin made everything easy and hassle-free. Her eye for detail and willingness to go the extra mile really made our trip unforgettable.
Cruise booking with a super cool person
We booked a cruise and this woman named Erin was amazing at helping us out. She was so knowledgeable and answered all of our questions in a relaxed manner. Erin provided all the information we required and made the booking process really straightforward. Whenever we had more questions, she responded promptly with all the details we needed. It was really great booking with her!
Cruise booking
I recently booked a cruise, and this lovely lady called Danielle really helped us out a lot. She sorted out our flights and answered all our questions. She was so nice that we ended up booking another cruise with her!
Cruises purchase
I went on a cruise with them and it was absolutely amazing! We had such a great time on the ship and visited some really cool places. The staff were all lovely and made sure we had an awesome experience. The food was delicious too, especially the ice cream - I couldn't resist! I'm so excited to go on another cruise with them soon!
Professional, responsive, quick
My experience with the service was excellent. Elizabeth was really professional and always quick to answer any questions I had. She made everything run smoothly and without any trouble. I really valued her efficiency and how well she knew about the products they offer.
Booking a cruise
I had such incredible help from a lovely lady called Shirley when I booked my cruise. She was really kind and assisted me a lot. Now I'm really looking forward to my holiday in October. Thank you, Shirley!
Cruise booking with same travel agent
I've been booking my cruises with the same travel agent, Erin Madine, for a good few years now. She's always been so helpful and friendly, going that extra mile to make sure all our travel needs are met. I trust her completely and wouldn't even think about going to anyone else for my bookings.
Recent Azamara cruise booking
Laura Wing was absolutely amazing in looking after us before and during our cruise. Even though we booked before covid hit, Laura has stayed in touch and been there whenever we needed help with our travel arrangements. Her commitment and professionalism have really made our experience special. And if she's ever not around, the whole team at the cruise company are quick to step in and provide excellent service.
Second cruise booking
Rebecca is really clever and kind. We decided to book another cruise with her this year. She's so patient and helped us work out all the different choices.
Review with most votes
Second cruise booking
Rebecca is really clever and kind. We decided to book another cruise with her this year. She's so patient and helped us work out all the different choices. Read onBy: karen