All reviews of Leo
Review about: Homelike
Amazing service by Giulia
Oh my goodness, Giulia is just incredible! She's the main reason I decided to come to Homelike in the first place. Her professionalism, efficiency, and kindness are absolutely top-notch. She always goes the extra mile to help out in the quickest and most effective way. She's like a true gem in the world of customer service!
Review about: Tonies
Tonie box
As a mum, I've got to say, the Tonie box has been a real game-changer for us. We've had it for nearly a year now, and it's hands-down the best thing we've bought for our little one. She just adores listening to it when she's off for a nap or bedtime, and now that she's a bit older, she's really into the songs too. The whole interactive thing of picking which Tonie she fancies and pressing the ears on the box has really fired up her imagination, and it's kept her happily occupied for hours.
Review about: Cotswold Outdoor
hiking boots
I recently bought a pair of hiking boots from this outdoor shop and I have to say, I'm really impressed with how they handled everything. When I had a problem with the boots, I got in touch with their customer service team and they really went out of their way to assist me. The help I received and their level of service after the sale was even better than I had hoped for. Also, when I went to their store in Manchester, the staff member I spoke to was really helpful and knew their stuff.
Review about: Post Office Insurance
Courier pick-up service disappointment
I recently arranged for a courier to come pick something up, thinking it would be quick and easy. They said they'd come between 10.09 and 1.09, but *surprise surprise,* no one turned up at all during that time. So, I basically wasted my whole day waiting around for nothing. It really makes me doubt the reliability and professionalism of courier services, especially when they're supposed to be linked to big names like The Post Office/Royal Mail. Maybe they need to tighten up their act a bit so that this kind of let-down doesn't happen as often. Customers shouldn't have to waste their time waiting for a service that never even shows up.
Review about: Garden Centre Koeman
Garden tools purchase
I recently tried to buy some garden tools from this company, but my order got cancelled and refunded because of Brexit. I've shopped with them many times before and never had any problems, so I was really surprised and let down when I got the message. They said customs delays and higher exporting costs because of Brexit are making it not worth it for them to ship to the UK. It's annoying to see how Brexit is causing issues for businesses and customers like this.
Review about: FUMEBAR
Car air freshener refill
Oh my goodness, I got this car air freshener refill and it was really awesome! It arrived surprisingly quickly, even faster than I expected. The packaging was really sleek and simple to open. I just had to insert the fragrance refill and clip it onto my car's air vent. And you know what? It smells absolutely fantastic! It's been three weeks already and my car still smells amazing. I will definitely be getting more refills when these ones eventually run out.
Review about: Ruby & Oscar
Lovely necklace for my girlfriend
Oh my gosh, I absolutely adore the necklace I got from that shop! They were so great at keeping me in the loop about my order, so I knew exactly when to expect it. When it finally arrived, my girlfriend was over the moon with it. The quality is top-notch and it's definitely worth the price. I will for sure be shopping with them again!
Review about: Goodwin Smith
Wrong shoes sent
They really messed up my order and sent me the wrong shoes. When I got in touch with customer service, they didn't really believe me and made me go through the whole returns process. And to top it off, they told me it might take up to 14 days to get my money back. To make things even worse, the shoes I originally wanted were all sold out.
Review about: Single Price
Incompatible product
I'm afraid the product I bought doesn't work in the UK and won't update on my iPad mini with iOS 12.5.7. It's really disappointing because now I can't use it at all. So, I won't be ordering anything else from this company in the future.
Review about: Tagdeal
Polo shirt purchase
I had a bit of a situation with this company when I ordered a polo shirt from them back in early December. Unfortunately, I didn't get any confirmation after I made the purchase, which stressed me out as I needed the shirt before Christmas. When I tried to cancel the order over the phone and through email, they told me it was already on its way and couldn't be cancelled. Finally, the shirt arrived four weeks later, well after the season had passed.
When I tried to send the shirt back for a refund, the company didn't want to cooperate and said they never got it back. They told me to speak to Royal Mail for compensation, which I found really frustrating. This goes against the rules for distance selling, which is not good for their reputation. After lots of attempts to sort it out, I had to involve my bank to get a refund. It's pretty clear to me, from my own experience and hearing from others, that any good reviews for this company are probably fake.Review about: OFCASA
Chairs purchase
The chairs were just spot on - easy to put together and really spruced up the look of my dining room. The quality is absolutely top-notch, and I'm over the moon with my purchase. But let me tell you, the delivery was a bit of a nightmare. We had to rearrange things three times because the driver kept saying we weren't in, even though they hadn't even tried to actually drop off the chairs.
Review about: Dunelm
Lace curtain nets clearance
I bought some lovely lace curtain nets on clearance for my bedroom the other day. The staff member who helped me was really helpful, giving me some great advice and offering them at a brilliant price of 25p to 50p per metre. Their customer service was top-notch, so I'll definitely be going back for more clearance items in the future.
Review about: Oxford Online Pharmacy
Medication
I bought some medication from an online pharmacy not long ago and I must say, I had a really good experience. The staff were really professional and helpful, making sure I got my order on time. I especially liked how quickly they delivered it and those email discount offers that saved me some money. Honestly, I have no complaints at all and I plan to keep using this online pharmacy for all my medication needs.
Review about: Spa Breaks
COVID Amendments
My daughter and I ended up catching COVID, so we were unable to make it to the spa as planned. Luckily, we managed to get in touch with Lucia through the live chat, and she kindly assisted us in rescheduling our booking for a different date. She was really pleasant! Following that, Bianka phoned the hotel and efficiently sorted out all the details for us. Both of them were incredibly helpful and delightful - big thanks to them!!
Review about: Go Electrical
Cheap electrical stuff
I bought some really cheap electrical items from this shop and they were way cheaper than anywhere else. And they arrived so quickly, like only a few days after I ordered them. I was really impressed, like it was just amazing.
Review about: ThruDark
Bundle deal purchase
I bought a bundle deal from this company which included a hoodie, t-shirt, and some socks. I'm really chuffed with the quality of the clothes - they're top-notch. The hoodie is super soft and great for keeping warm in chilly weather, and the t-shirt is light and comfy. The socks are also holding up brilliantly after being washed a few times. All in all, I'm really pleased with my purchase and will definitely be coming back for more stuff.
Review about: The Gym King
Hooded top and jogging bottoms set
I found Gym King by chance when I was looking for clothes to travel in. I ordered a hooded top and jogging bottoms set, and I was really pleased with both the quality and the price. Ordering was easy, and my package arrived in just 5 days, which was great. The fit of the clothes was spot on, and I was so impressed that I went back to Gym King to get more tracksuit bottoms for everyday use. Overall, I definitely suggest Gym King for anyone wanting top-notch, well-fitting gym wear.
Review about: Daybreak Hotels
Day-room reservation
I booked a day-room with this service recently. I sent them an email to check if they were offering day bookings during COVID-19, as I wasn't staying overnight. They didn't reply at first, but after I chased them up, they finally responded. However, their reply was unhelpful and they gave me incorrect information about room availability. This lack of communication and misinformation really let me down as a customer, which was disappointing.
Review about: Lit Fibre
WiFi setup
As a Lit Fibre customer, I just wanted to say how impressed I was with the service I got. The guy who helped me was really polite and quick, and he knew his stuff too. He answered all my questions and made sure my WiFi was set up just how I wanted it. It all went smoothly and without any stress, and I was really happy with how it all turned out.
Review about: 883 Police
Ordered jeans for my brother
I bought these jeans for my brother's birthday, but when they came, they still had plastic on the knees and strange white/blue stones inside. It's not great, especially for pricey jeans. Plus, the website was really difficult to use on my phone. Come on!
Review about: Hotel Gift
Gutschein from colleagues
I got a gift voucher from my colleagues and using it was a breeze. Thanks to that, we could make our Italy/Austria tour even better. Next time, I might think about giving a Hotel Gift voucher as a present too.
Review about: Air and Grace
Leopard print trainers purchase
These trainers are just amazing! I've been wearing them non-stop since they arrived because they're so comfy, like walking on clouds. The leopard print design is fantastic and gives the perfect edge to any outfit. I'm really looking forward to getting the Fran Bacon trainers - they seem like they'll be just as great as the leopard ones. I can hardly wait!
Review about: Taxi2airport
Quick and convenient airport transfer
I really liked the airport transfer service, it was so quick and easy to book with no hassle at all. The driver turned up on time, was really friendly, and gave me all the information I needed about where to meet and what car to look out for. The car had loads of room for luggage and all of us passengers. I thought the price was fair and felt like it was a good deal compared to others. Overall, I had a great experience and I would definitely suggest it to others.
Review about: Jake Shoes
Boots purchase
I bought some boots from this shop the other day and honestly, I was really let down by the whole thing. The ad on Google said they were one price, but when I went on the website, they were actually way more expensive. I got in touch with the company to tell them about the problem, and all they did was brush me off, saying they don't do Google ads and the higher price is right. It's just not on, it's unfair and just not right to straight up lie like that.
Review about: Ticombo
UEFA Women’s Champions League Final tickets
Buying my tickets for the UEFA Women’s Champions League Final through Ticombo was really easy. Everything went smoothly and I got regular text updates throughout. I thought the fees Ticombo charged were fair, much better than other sites selling the same tickets. I was glad to see they offered insurance at a good price too, just in case anything went wrong. Overall, I had a good experience with Ticombo and would definitely use them again in the future.
Review about: Chemist.net
Painful wait for order
I ordered something 6 weeks ago and I still haven't received it! I've been sending them loads of emails and calling them so many times, but it seems like they don't really care. They never respond to my emails, rarely answer the phone, and never return my calls after I leave a message. The only time someone picked up, they claimed my order was sent to the wrong address and promised to resend it, but I have a feeling they were just trying to brush me off!
Review about: Luxe Tones
Customer service experience
I had such a great experience with customer service at this place. I had a problem with my order, but the staff sorted it out quickly and efficiently. It was clear to me that this company really cares about its customers and makes sure they're happy. I was really impressed by how professional and thoughtful they were. I'll definitely be coming back to use their services again.
Review about: Shoe Zone
New school shoes
I bought my daughter some new school shoes and she absolutely loved them because they had hearts on them. They are great quality and we got them really quickly with free next day delivery. I would definitely recommend them!
Review about: 1pBroadband
Recent technical assistance
I want to say a big thank you to the tech expert, Mr. Dan Northwood, for his amazing customer service and help. It's not easy to find quality service these days, so I really appreciate Mr. Northwood's hard work and know-how. He's definitely a valuable member of the team. I'm so thankful for all his assistance.
Review about: VRBO
Booking a holiday apartment near Barcelona
Our experience with VRBO was pretty good. The rental was just as described, and I would have given it top marks. The landlord and property definitely deserved it. But for some reason, my top rating has been mysteriously dropped to 8/10. Trying to get in touch with this company feels like banging your head against a brick wall - they seem to be hiding out in Ireland behind all their electronic defences. I'm not saying you won't have an alright time as a customer with VRBO, but reaching them is a task in itself. My advice? Steer clear of this company!!!
Review about: Republic of Cats
Cat food and litter
I've been really impressed with the cat food and litter I bought from Republic of Cats. Their service has always been top-notch, with a personal and friendly touch that really makes them stand out. Since switching to their products, my cats have never looked better - they're sleek, glossy, and their litter trays are always clean. Unfortunately, I recently ran out of their stuff and had to buy some expensive items from a supermarket. Turns out, my cats didn't like the food and the litter smelled terrible. My only little complaint is that I wish the cans were bigger because I have big cats and I go through a lot of cans to feed them both. However, the biscuits they provide are amazing - meaty and my cats love them, never leaving any behind like they used to with other brands. Overall, I highly recommend Republic of Cats to anyone wanting to give their furry friends the best quality products.
Review about: Aldermore
Clear communication, ease of transfer, competitive interest rate, long-term satisfaction
I've been a customer for quite a few years now and have always been happy with the service I've received. The company's communication has been really clear and I've never had any problems when it comes to transferring funds. The competitive interest rate is definitely a plus and it's one of the reasons why I've stuck with them. Overall, I can say that I'm really pleased with my experience.
Review about: bettersafe
Renewal process
I just renewed my policy with BetterSafe and it was all good. Katie, the customer service rep, was really helpful and made everything easy. Only thing is, my policy from last year got renewed in May and I was waiting for this year's. But it expires while I'm on holiday next week, so I had to get in touch with BetterSafe to sort it out. Once I contacted them, they processed the renewal quickly.
Review about: Bluecrest Wellness
Health check-up appointment
My time at Bluecrest Wellness was a bit of a mixed bag. I found booking the appointment to be straightforward, the location was convenient, and the clinician I saw was friendly. However, I was a bit disappointed with the efficiency of the service. Despite being told I'd get my results link within 8 days, it actually took 10 days and a reminder for me to finally receive it. To add to that, the hard copy of the report was even later than expected, with the 3 weeks they said it would take turning into 6 weeks before I eventually got it after several reminders. If it weren't for these delays, my experience would have been much better.
Review about: Pretty Lavish
Fantastic Picks
The stuff they have on the website is amazing, I could honestly spend hours looking at all the great choices! The delivery was super quick, and the clothes are really top quality. Dealing with the customer service team has been a breeze, they always get back to you quickly and are so helpful in every way.
Review about: Horace
Men's fragrance
I recently bought the men's fragrance from Horace, and I have to say, it's really amazing. My husband has been using it for a while now, and every time he puts it on, people just can't stop complimenting him on how great he smells. It's not like your usual men's cologne that's too strong; instead, it has a lovely and fresh scent that's really unique. I really hope they come out with a women's version because it's just that good.
Review about: Vape Superstore
E-liquids
I've been shopping at this store for a while now and I'm always happy with their products and service. The staff are really friendly and helpful, and any problems I've had before were sorted out quickly. I usually buy e-liquids from them and I have to say, they've got a great range of high-quality stuff. The only downside is that their salts can sometimes be out of stock because they're so popular.
Review about: Travelpack
Refund delay issue
I'm really frustrated about not getting my refund from the airline I used back in November 2021. They keep blaming COVID for the delays, but Travelpack is still promoting and selling holidays. The director, Mr Vishal Patel, never bothers to call me back, and his staff always find excuses for not giving me my money back.
Review about: cuddlybeds
Paid extra for room choice
I recently bought a bed online and paid extra to pick where it would be delivered, but when the driver turned up, he was alone. He then told me I'd have to help him move the bed. Definitely not what I was expecting after paying extra for a specific delivery spot. The bed was only left by my front door, so I needed someone else to help me move it to the right room. Pretty disappointing. On top of that, the headboard feels a bit cheap and not as strong as I had hoped. The material looks like it's been folded over rather than stitched properly, which makes me wonder about the overall quality of the product.
Review about: Mistral
Cord dress
I was really looking forward to trying on my cord dress when it arrived. The quality was fantastic and it came quickly, but my excitement faded as soon as I saw myself in the mirror. The dress just didn't do my hourglass figure any justice - it made me look shapeless! I had ordered a smaller size than usual, but there was too much material, making me look a bit frumpy. Maybe if there was some elastic or a tie back, it would have fit me better and looked more flattering.
Review about: Zavvi
Gaming console
The company's online deals are too expensive and hardly compare well with other shops. Ordering something wasn't great, as they didn't give much info on when my order would be ready. I bought something a few days ago but my money is still set aside and my order hasn't even been sorted out yet. That's just too slow for online shopping these days. I won't be coming back because of all these delays.
Review about: 24S
Luxury bag
I bought this posh bag from a shop lately and was really gutted with their dodgy price adjustment rules. Only a few days after I ordered it, I saw that they'd lowered the price. When I got in touch with their customer service to ask about getting a refund of the difference, they told me I had to send back the bag I hadn't even had delivered and buy it again at the new lower price. Honestly, I thought this rule was totally daft and not fair to customers like me. Why should I have to fork out for two expensive bags just because the price went down right after I bought it?
Review about: Luca Faloni
Lightweight linen trousers and linen shirts purchase
I popped into the store on King's Road the other day looking for some comfy linen trousers to rock in the warm weather. Ended up snagging two super cool pairs, but they needed a bit of tweaking for the perfect fit. Went back to pick them up and stumbled upon the Potofino collection of linen shirts in the most gorgeous colours. Couldn't resist and ended up grabbing four of them! The clothes were top-notch quality, with the design and craftsmanship details really standing out.
The staff at the store were so lovely and helpful. Can't remember all their names, but they were all so attentive and really went out of their way to help me with my choices. Plus, they even offered me a refreshing espresso and some Prosecco as I browsed around - what a nice touch!
All in all, it was a fantastic shopping spree, and I'll definitely be heading back there in the future. Cheers to more shopping adventures at that place!Review about: TalkMobile
New mobile contract activation
I've just changed my mobile contract after sticking with the same provider for 25 years. A hitch popped up with my data not functioning right after activating my new sim card. So, I got in touch with customer service for help, and I have to admit, the advisor I chatted with was really on the ball, supportive, and understanding. The service I got was top-notch, and I'm really glad I made the switch to a new provider.
Review about: ParcelCompare
2 PARCELS
Fraud! I tried to send 2 different parcels with this company (I spent £100) and they did not delivered the boxes, I tried to ask for my money back and instead they charged me another £100 to return my boxes in a very poor condition. I felt robbed!! £200 for nothing.
Review about: ParcelCompare
Parcel
Don't trust in them. They don't comply with they promise. You can't have access to the customer service. You can't raise a formal complaint. Nobody answer the emails (the only way to contact them). Please do not use this service. It's better to pay a bit more and go straight to a courier that cand refund you or give you solutions for their mistakes.
I never use this service again. I don't know why the put that automatically in my review.
Review about: ParcelCompare
Parcel
Don't trust in them. They don't comply with they promise. You can't have access to the customer service. You can't raise a formal complaint. Nobody answer the emails (the only way to contact them). Please do not use this service. It's better to pay a bit more and go straight to a courier that cand refund you or give you solutions for their mistakes.
I never use this service again. I don't know why the put that automatically in my review.
Review about: Lyle and Scott
Cool winter collections
I am not that much shopaholic, but i usually bought my winter clothes from here whenever i need. reasons:-
1, none can give the quality Lyle and Scott is giving, like literally no one. i have a sweatshirt which i bought from here and still, the quality is superb. there is nothing uncomfortable when i wear . also the fabric is still same, no little dots over my sweatshirt. which is a huge relief. because i hate it
2. the price is not that high, i can actually buy if i want something within a month. also, they are offering collections of winter wears which is awesome
3. mostly winter clothes are heavy in weight and if i want to travel then either i have to lose some clothes or have to pack more bags. the sweaters and cloths i buy from here is light in weight which makes my luggage light too
Hello, when you requested your money back, how did you contact the company? Could you please provide the companies contact info?