Travelex Reviews

: 23
91% Would buy here again

Most relevant positive review

  2024-05-28
SIM card purchase, Unexpected
I bought a SIM card from this place and got charged as a cash advance without me even knowing. Be... Read on
ken

Review with most votes

  2017-10-02
Best spot for exchanging money
I usually travel, most of the purposes for official to different countries. I have been to Spain,... Read on
Sophia Brit

Reviews (23)

  (18)

 (3)

  (2)

  (0)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Click & collect currency exchange

    I've just tried out this online service for click & collect currency exchange at the airport, and I've got to say, I was really impressed with how easy it was. I decided to pick up my cash after going through security because Travelex wasn't open until 4am, but when I got there just after 4.30, my money was all ready for me. The staff were really nice and the whole thing went very smoothly. I always end up getting better rates with them, so I would absolutely recommend using their services if you're in need.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Fast money order delivery

    I placed an order for currency exchange through this service not too long ago, and I was really impressed by how fast they processed and delivered it. I made the order on a Friday around noon, and by Saturday at 1 pm, the money was delivered to me with no extra charge. I've actually used this service multiple times in the past, and they have never let me down. Their delivery service is so efficient and reliable that I feel confident in relying on them for all my currency exchange needs in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Currency exchange at the airport

    I was really happy with how things went at the currency exchange counter. The person I spoke to knew a lot about exchange rates and could see why I was worried about extra charges using my debit card in GBP. He said there wouldn't be any extra fees and even gave me a mix of notes in different amounts, which was a nice gesture. I also saw that the exchange rate had actually got better from when I ordered online to when I picked up the money, which was a pleasant surprise.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Best spot for exchanging money for regular travelers . like me:)

    I usually travel, most of the purposes for official to different countries. I have been to Spain, UAE, China, Berlin and Asia lot ..more. SO I NEED CONSTANT MONEY EXCHANGE.. now getting a reliable source which is also fast ..is tiresome..so Travelex exchange got me the card which great as well I can get cash for it ..easy,fast and reliable and all of it online.. so God bless Travelex. They also let transfer money from any country to any other in any form of money ..


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    SIM card purchase, Unexpected cash advance charge

    I bought a SIM card from this place and got charged as a cash advance without me even knowing. Because of this mistake, my credit card company added extra fees and interest. But, when I contacted customer service through email, they replied promptly and sorted out the problem to my satisfaction. I was really impressed by how quickly and effectively they fixed the error. All in all, this whole situation ended up turning from negative to positive for me.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online purchase of foreign currency

    I've just bought some foreign currency online to collect at the airport and it was really easy. The website was easy to use, and I could pick the amount and currency I wanted without any problems. I liked that I could choose where to pick it up, and collecting it at the airport was really convenient.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Currency exchange purchase

    I visited this place to exchange some currency and I must say, I was really impressed with the service I got. The instructions were clear and easy to understand, which made the whole process really smooth and stress-free. The exchange rate they offered was reasonable and I was happy to receive some small notes to kickstart my holiday. And being able to pick a specific date from the calendar for delivery was great for me as it fitted well with my busy schedule.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Foreign currency exchange

    I found the foreign currency exchange service to be quite good overall. Ordering and getting my currency was easy and quick. The staff were professional and knew a lot about the exchange rates. The prices were fair and I got a good rate. But, I did have a problem with the delivery. Even though I was told I'd need to sign for it, the package was just left in my mailbox without me knowing. I was pretty let down because I'd waited around all day for it.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Exchange rates and delivery times

    I recently used this service to buy some foreign currency and I have to say I was really pleased with it. The exchange rates they offered were great and my money came right on time. The rates were fair and ordering was really easy, no problems at all. My cash arrived just when they said it would, so I was all sorted for my holiday with no hiccups. I reckon this service is top-notch and I’d definitely suggest it to anyone looking to exchange foreign currency.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    £2000 worth of currency exchange

    I popped into Travelex the other day to get some currency exchanged and I have to say, I was really impressed with the service I got. The staff there knew their stuff, were quick and polite, which made the whole thing super easy. The rates they offered were also really competitive so I felt like I got a good deal. All in all, it was a positive experience and I would definitely recommend Travelex to anyone needing to exchange money.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Urgent cash exchange at Heathrow Airport

    I had to swap some currency last minute at Heathrow Airport because I forgot to bring the cash I had pre-ordered. The staff at the counter in departures 'B' were really helpful and told me how I could order online and collect it before my flight. I was pleasantly surprised by the great exchange rate they gave me.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Currency purchase

    I've been a loyal customer for years and I've always been impressed by how reliable and efficient the service is. They always deliver the currency on time and in the right denomination. I know I can rely on them to make sure I have my travel money ready for my trips. Travelex has become my top choice for all my currency needs now.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Currency exchange for travel

    I recently ordered some currency exchange for my upcoming trip. I asked for the delivery to be on Thursday, but by 1pm I hadn't heard anything, so I decided to contact customer service to find out what was happening. They told me there was a delay because a lorry had broken down and couldn't make the delivery on time. I wasn't sure if I would get the currency by Friday, which got me worried about the reliability of the service.

    They assured me that if I didn't get the currency by Friday, I would get a refund. But with all the uncertainty, I had to quickly look for another place to exchange currency before my trip at 4 am on Saturday. They also gave me wrong information about getting the currency at Gatwick, so I was a bit confused. When I asked about making a complaint through email, I got different details about response times, which only made me more frustrated.

    Finally, the currency did arrive on Friday, but the lack of clear communication, not being able to track the package, and the overall experience made me have a sleepless night worrying about my trip.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Foreign currency purchase

    I always use this company to get my foreign currency. The service is top-notch, fast, and completely dependable. I've never had any problems with my orders, and everything always goes really smoothly. I would definitely recommend them for all your currency exchange needs.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Travel card benefits

    The travel card from this place is really useful when you're overseas. It lets you pay in the local currency without any extra fees and take out cash without any charges. But I'm wondering about the exchange rates they use when you top up the card, compared to other choices out there.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Easy order and collection process

    Ordering my euros was really easy, and picking them up was just as smooth. The whole process was quick and hassle-free, which I really appreciated as a busy customer. The staff were really friendly and helpful, which made the experience even better. Overall, I was really pleased with my transaction at this place.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Competitive rate, easy process

    The rate they offered was really good, that's what got me interested in the first place. Ordering and collecting my currency was super easy and hassle-free. I liked how quick and simple the whole thing was.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Online order for travel money collection

    I ordered my travel money online to pick up at the airport, but when I got there, the service was really slow and inefficient. Even though I was the only customer, the staff seemed to have difficulty with exchanging the money, making it quite frustrating. The trainee who helped me didn't seem to know what they were doing, which caused unnecessary delays. Also, I wasn't happy with how my passport and card were handled - it lacked tact and professionalism. The whole thing took much longer than I thought, and I left feeling disappointed with the service I got.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Fast delivery with no hidden fees

    I was really pleased with the great service I received from this company. It was all very easy and straightforward, no hidden charges or anything. I went for next day delivery, and my order arrived right on time. I was really impressed with how quick and clear the whole process was.


Others also viewed