OFX Reviews

: 20

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85% Would buy here again

Most relevant positive review

  2024-05-24
Messed up transfer
I made a mistake with my transfer, but Danielle from the help desk was really great and sorted ev...Read on
martin

Most relevant negative review

  2024-02-19
Currency exchange services
This company has been an absolute nightmare to deal with. I've been trying to open an accoun...Read on
chris

Review with most votes

  2024-01-06
Transfer money overseas
I've been using this money transfer service for more than ten years now and I must say, it&#...Read on
Patrick

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    International money transfers

    Although our customer support team is amazing, we could do better when it comes to the speed of transactions. Currently, it takes about 4 business days for a USD/MXN transaction to go through, which is a lot longer than what other companies like Felix offer – they can process transactions in just seconds. This delay might put off potential clients from using our services because in today's fast-paced business world, speed and efficiency are key. So, it's really important that we figure out how to speed up our transaction processing if we want to stay competitive in the market.


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    International money transfers

    I've been using this service for sending money abroad for quite a while now. I've noticed that they have good rates and fees compared to others. Once I tried a different company with better rates, but they took too long to send my money, so I stuck with this one. They always keep me updated on the status of my transfers. Only once did I have a delay, but they sorted it out quickly when I told them. Even though I sometimes look at other options, I still rely on this company for my money transfers.


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    Money transfer to Australia

    I needed to send a large sum of money from my overseas bank to Australia and I found that OFX made the whole process really simple! I was a bit concerned about bank restrictions and exchange rates, but the specialist I spoke to was incredibly helpful and offered me a fantastic rate for the whole transfer. What's more, everyone I've interacted with at OFX has been extremely friendly and courteous. I also appreciate how OFX keeps me informed with regular updates about my transaction!


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    International money transfer

    I've just made an international money transfer using this service, and I have to say, I was really impressed with how efficient and professional the staff were. The whole process went smoothly and was done in no time. The staff members were so helpful, knew what they were doing and were really friendly, which made me feel at ease about using this service. I would definitely suggest this service to anyone who needs to transfer money abroad.


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    Messed up transfer

    I made a mistake with my transfer, but Danielle from the help desk was really great and sorted everything out quickly for me. She was awesome!


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    International money transfer

    The service was quick and efficient, but I was a bit let down by the exchange rate. It would have been better if it was closer to the market rate. But all in all, I don't have any big complaints.


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    Pension Transfer

    I use this international money transfer service to send my pension money from Australia to the UK every couple of months. It's really easy, trustworthy, and smooth. What I like most is that their two-factor authentication lets me use my UK phone number, unlike other Aussie companies that need an Australian number. I'm really happy with the service this company gives me.


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    International fund transfer

    OFX is amazing if you need to send money abroad. It's so straightforward and simple to use, with a website that's really easy to get around. I was blown away by how fast my money got there - less than 2 days to reach the person I was sending it to. I've used OFX a few times now and I'll definitely keep on using it. I'd definitely suggest giving it a go!


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    Money transfer

    I just made a money transfer and was really pleased with how easy and quick it was with great customer service. At first, I was a bit overwhelmed but I managed to speak to Bernadene on the phone and she was brilliant. She helped me set everything up and answered all my questions, which made the whole thing really easy and hassle-free. I would definitely recommend them!


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    International money transfer

    I think OFX offers a brilliant service for sending money abroad. The website is simple to navigate, secure, and looks really professional. The rates they give are good, and their app is both safe and easy to use. I found it really easy to make payments, which made the whole transfer process really smooth. Overall, I'm really happy with the service I got from OFX.


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    Fast Money Transfer

    I was well chuffed with how quick and efficient the money transfer service was. They use top-of-the-range banking tech to make it lightning fast and they didn't even slap on any charges. On top of that, the exchange rate they gave me was tons better than what the traditional banks usually offer.


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    Transfer of funds

    I recently used the company to transfer some money. I had a really good experience - it was quick, efficient, and clear. Before, I'd spoken to them on the phone, but now I can do everything online which is handy. They kept me updated at every stage which was great. I'm grateful for the amazing service from the team at the company.


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    Money exchange

    Oh my gosh, you guys, I just have to share my incredible experience with this currency exchange place! They have been super reliable and secure, and their customer service is just amazing. They have been giving better rates than banks, can you even imagine? I've been a customer for over 10 years and I am still blown away by how fantastic they are.


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    My recent transaction

    I thought the platform was really easy to use and quick for my recent transaction. The staff were always really helpful and polite during the whole thing, which I really liked. Thanks a lot for the great service.


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    Currency exchange services

    This company has been an absolute nightmare to deal with. I've been trying to open an account for their currency exchange services for weeks now, sending countless emails, making numerous calls, and providing all the necessary documents they asked for. It's been a never-ending cycle of requests for more and more information, only to be told in the end that they couldn't open an account for me without any explanation. It's a total waste of time and effort dealing with this unprofessional and unethical company.


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    Buying stuff online

    I had such a fantastic time shopping online! The person who assisted me, let's just call them Superstar Sam, was absolutely amazing. They helped me with everything and made sure I understood what was going on. I feel really happy and excited to continue shopping online now!


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    Transaction from Canada to China

    I've just made a transaction from Canada to China and I was really happy with how smoothly and quickly it all went. The instructions for transferring the money were really clear and easy to understand, which made the whole thing really easy. I liked how simple and efficient the service was.


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    Recent international money transfer

    I recently tried this online money exchange thing to send money abroad, and let me tell you, I was pretty disappointed. Even though I provided all the documents they asked for quickly, it's been more than a month now and I still don't know when my money will arrive. This kind of service is just not on, especially since I've been using this company for so long.


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    Failed international money transfer

    OFX messed up my international money transfer big time. Waited 9 days for it and when they finally sent it back to my bank account, they took a massive $919 for no apparent reason. No explanation, no reason given. Left me feeling so frustrated and let down by their service. It just felt like they were not taking responsibility and being clear with me.


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