All reviews of Sienna
Review about: MonsterShop
Heavy duty wood chipper blades
I bought a couple of new blades for my hefty wood chipper from this company not long ago. I got the chipper back in December 2019, and after sharpening the original blades countless times, they were done for. The cost of the replacement blades really impressed me, so I thought I'd give them a go. The service I got was top-notch - the staff were really attentive and friendly, which made the whole process nice and easy. On top of that, the delivery was lightning-fast, and I got my order within just a few days. All in all, I was really happy with how things went and would definitely recommend this company to others.
Review about: Homesdirect365
Gorgeous console table purchase
The console table is absolutely stunning, it looks fabulous in my hallway. I couldn't believe the price, it was amazing and definitely worth every penny. It has really lifted the look of my home and I am so happy with my purchase. Thank you so much!
Review about: Blue Sea Holidays
Holiday booking with knowledgeable and helpful staff
I booked a holiday with one of the sales reps and they really impressed me with their service. They listened to what I wanted and gave me a great choice of hotels for my trip. I really liked how they paid attention to the details and made sure I had the best holiday possible. I'll definitely be using them again in the future.
Review about: NICCE Clothing
Delivery Issue
I must say, the last delivery was top-notch, credit where it's due. But, there seems to have been a bit of a mix-up with the address on my last order. Silly me, I put in the wrong address by mistake, it was meant to go to somewhere else. Could you please sort this out and send it to the right address that I've given you? Thank you ever so much.
Review about: AttractionTix
Disneyland Paris tickets purchase
I just bought some Disneyland Paris tickets from these guys and it was a really good experience. They weren't too expensive and as a bonus, we got a free 3-month Disney+ subscription and a cinema ticket for Cineworld. Booking the tickets was easy and straightforward, and I got confirmation emails straight away. All in all, I was really happy with the service and would definitely suggest them to others.
Review about: Ink Factory
My first order
I ordered something and everything was fab, I received it and will definitely be placing another order in the future!
Review about: Pixie Girl
Animal hair and deodorant marks on item
I was totally disgusted when I got my order from this company. The item was covered in animal hair and white deodorant marks, and when I tried to send it back, they wouldn't refund the postage costs. I asked for a refund on the return postage, but they completely ignored me. They really don't care about their customers, which is just awful. I won't be buying from them again, that's for sure.
Review about: Bodykind
One item purchase
I mistakenly ordered an extra item by accident, so I emailed customer service for help in cancelling it. They got back to me quickly and sorted out the issue without any hassle. The right item arrived on time and was really good quality. The prices were cheaper than other places, but the amazing service I got made it all worth it. I would definitely recommend this company and I'll definitely be shopping with them again.
Review about: Travel Insurance Saver
Quick purchase
I had a few problems with the website when I tried to make a payment, but instead of getting frustrated, I decided to ring them up. I was actually quite impressed with the excellent service I got. They answered my call quickly, and the person I spoke to was really nice, chatty, and efficient. They patiently went through all the policy info with me over the phone and made sure everything was sorted before I completed the purchase. I got my documents by email straight after the call, which was really handy. All in all, I was really happy with the service I got and just wanted to give a big thanks to the staff for all their help.
Review about: Homary
Mother of Pearl Pendant Light
The Mother of Pearl Pendant Light I bought from this place is really beautiful and has made a big difference in our dining room. It brings a bit of class and style to the room. However, when we put up the light, we found out that we were missing an important part. I was a bit upset at first, but when I got in touch with customer service, they were very quick to reply and kept me updated on sending the missing piece. I was grateful for their fast communication and efforts to fix the issue. Overall, I'm very pleased with my purchase, although the missing part did cause a bit of trouble.
Review about: Ruby & Oscar
Sparkling earrings
Wow, these earrings are just beautiful! The quality is really top-notch and they sparkle so nicely. I got loads of compliments when I wore them. The customer service was spot on, they kept me in the loop with my order the whole time. And the delivery was right on time as they said it would be. I'm absolutely thrilled with my purchase from this store.
Review about: DriveDen
Roof bars for the car
I bought some roof bars for my car from DriveDen and they arrived on time and intact. They're top-notch quality and they really enhance the look of my car. Setting them up was a bit of a challenge because the instructions were a bit unclear, but I managed to figure it out in the end. I'm pleased with my purchase and relieved I didn't opt for the cheaper ones.
Review about: Cheapflights
Group flight booking issues
Booking flights for a big group online was so stressful. The availability wasn't right, which caused problems with payment and issues with my card. Passenger details kept vanishing, and customer service wasn't much help - they even said there weren't any flights available despite them still showing up. In the end, I had to book through another service because I was just too frustrated.
Review about: N Peal
Discounted item purchase
I tried to buy something on sale, but when I went to pay, the discount vanished. It was really frustrating and not cool for any shopper. I've never had this problem before, and the customer service I got wasn't good enough. Because of this bad experience, I won't be shopping there again.
Review about: Finest Car Mats
Car mats
I was really pleased with the car mats I bought from this place. They were top quality and definitely worth the money. The prices were competitive, which is great for someone like me who loves a bargain. The delivery arrived on time, just like they said, and I was happy I didn't have to wait around. I would definitely recommend this place to anyone looking for good car mats.
Review about: One Education
Mental health course purchase
I recently bought a mental health course from this company and I have found it really helpful. It's been great in helping me deal with the challenges of modern life and has given me some practical tools to keep my mental health in check. I would definitely recommend it to anyone wanting to improve their mental well-being.
Review about: Cazaar
Quick delivery and great customer service
I really loved how quickly they got back to me on email when I had questions. My order arrived really quickly after being sent out, and I was super happy with everything. The whole experience was great, and the products were really good quality. Big thanks to Melanie, the customer service rep, for being so helpful and friendly. I definitely recommend them!
Review about: Hartleys Direct
Adjustable Metal Hairpin Legs
I recently bought two sets of adjustable metal hairpin legs from this company to make console tables out of old scaffold boards. I was really pleased with how cheap they were, around 80% less expensive than other places I looked at. The fact that the legs can be adjusted is really handy, especially if you have wonky floors. I'm very happy with my purchase and would definitely recommend them to anyone!
Review about: Evans Cycles
Ebike Whyte e-506
I bought the Whyte e-506 Ebike from the store online not long ago. The whole buying process went well, and the delivery came on time. The delivery company did a good job, although there was a small problem with the front light being broken. Luckily, it was an easy fix and didn't affect the bike's performance. Setting up the bike was straightforward, just had to tweak the handlebars a bit. All in all, I'm happy with how the bike rides.
Review about: Online Home Shop
Duvet cover purchase
When my duvet cover arrived, it had a dirty mark on it. I got in touch with customer service, and they sorted it out really quickly. A guy named Liam helped me out a lot and sent me a new duvet cover straight away. The replacement they sent was actually a bottom sheet by mistake! But Liam fixed it fast by getting me another duvet cover and even let me keep the bottom sheet as a goodwill gesture. I have to say, the customer service from this online shop is amazing and Liam was great to deal with. It's a shame that Yodel messed up by leaving the parcel in our communal foyer instead of delivering it properly. Not the best delivery experience, but the customer service team did a top job. I will definitely shop here again because of the excellent service I got.
Review about: Straight My Teeth
Aligner purchase
In early 2021, I thought I'd give aligners from this company a go and it all started off quite well. My aligners arrived quickly and the results weren't too shabby. The customer service was good to begin with, but it went downhill later on. By June 2022, when my treatment was done, I emailed them about needing further refinement and was happy to pay for it. Sadly, I never heard back from them.
Review about: Optimum Nutrition
Protein Powder Purchase
I wanted to let you know about my recent experience with buying protein powder from your company. Unfortunately, I had some big problems with both the delivery and customer service. I spent £400 on my order, but it wasn't delivered properly – it was just left outside a block of flats and someone took it. Even though I showed Optimum Nutrition and FedEx that I'd lost the items, they told me I'd confirmed getting them. When I talked to a representative, they didn't really help me or give me good answers about what counts as a successful delivery or how my rights as a customer were being looked after.
Review about: Bloom Post
Post-operative friend gift
I had to send a quick gift to a friend who's on the mend after an operation, so I went for a lovely bunch of freesias. And wow, they were just beautiful! The colours of the flowers were so bright like jewels, they smelled gorgeous, and they arrived in perfect shape. The delivery was super fast, slipping through the letterbox right on time to make my friend smile. Thanks for the top-notch service!
Review about: Perfect Pet Insurance
Help with claim form
I had to give a shout out to Callum and Charlie for being really nice and helpful when I asked about the claim form I was filling out. Later on, I had to make another call and Ellie helped me out. She was extremely friendly and explained everything I needed to know. It's really nice to speak with such friendly people when you're in need of help. Thank you!
Review about: Supreme CBD
Bundle purchase with nearly empty Retinol serum
I've just bought a bundle from this place, and everything seemed all good to begin with. But, when I took a closer look, I saw that the Retinol serum was almost empty and seemed like it had been used. So, I got in touch with customer service to ask about it, but I haven't heard back from them at all. I have to admit, I'm feeling pretty let down by the whole experience.
Review about: Logitravel
Cruise bookings
I was really happy with how quick and efficient the service was. The agent, who I'll call Iris to keep things private, got back to us straight away with any questions we had, both before and after we booked. Our friends were so impressed that they ended up booking the same cruise, and Iris made sure they got cabins near ours.
Review about: Wild Frontiers
Uzbekistan tour experience
Our group had such an amazing time exploring the beautiful country of Uzbekistan. Our Uzbek guide was so knowledgeable and showed us around the incredible Silk Road cities. We met some really lovely locals, ate some delicious food, and made memories that we'll never forget. Going in May was a great decision, as the weather was lovely and we got to experience everything this fascinating country has to offer.
Review about: Klarstein
Ice cream machine purchase
I recently bought an ice cream machine from this company and I have to say, I am really impressed. The machine is a fantastic choice for making soft serve ice cream at home and it has gone above and beyond my expectations. The quality and performance of the machine are excellent, and I can honestly say that it is worth every penny. The service from the company was great - from ordering to delivery, everything went smoothly and without any problems. I would definitely recommend this product to anyone in search of a top-notch ice cream machine for their home.
Review about: QDOS Breakdown
UK-wide breakdown policy
My experience with the breakdown policy provided by this company in the UK was really disappointing. I've been a faithful customer for three years, so I was hopeful I would get the support I needed in case of a breakdown. However, when I actually needed the service, things didn't go as expected. The choices they offered me were not what I had in mind - either a risky roadside repair or picking a nearby garage within a restricted area. Considering it was late and the breakdown was quite serious, neither option seemed practical. I felt stuck and had to deal with the situation by myself, which was not what I signed up for.
Review about: Tech in the basket
cool headphones
I recently treated myself to some amazing headphones that I'd had my eye on for ages. They were on sale and arrived in just 6 working days. They work like a dream and I'm absolutely thrilled with them. If you're considering buying them, I'd say go for it without any doubt!
Review about: Miista
Two boots, comfy and stylish
Oh my god, these boots are the best! I've got two pairs and they're my absolute favourites. I wear one pair constantly, especially when it's chilly out. They're really comfy, stylish, and make me feel like a fashion queen. I'm definitely planning on getting more soon!
Review about: Spaceships Rentals
Smooth pick up/drop off
I really didn't like that van, it was really bad. The chair had mould all over it, disgusting! We had to scrub all the pots and pans, yuck! They didn't have any mugs, seriously? How are we meant to have a cup of tea? The electricity went out, so we couldn't charge our gadgets, not great. And the company didn't even apologise properly, definitely not good. I won't be using them again.
Review about: Online Home Shop
Bedding purchase
I recently bought some bedding from Online Home Shop and I must say, I was really impressed! The quality was top-notch and it actually surpassed my expectations. The material was super soft and comfy, making for a really cozy night's sleep. And on top of that, the customer service I got from a guy called Tom was excellent. When I had a little issue with my order, he sorted it out quickly and with great professionalism. All in all, I am really happy with my shopping experience at Online Home Shop and I would definitely recommend it to anyone looking for good quality bedding. Thanks a lot!
Review about: Sisterhood
Cardigan and top purchase
I recently bought a cardigan and a top from this shop and I have to say, I'm really impressed with how nice they are. Both the cardigan and top are made with 100% wool and feel really luxurious. But when the cardigan arrived, it was a bit small for me. I got in touch with customer service and was pleasantly surprised by how quickly and helpful they were. A lady called Eve replied to me within a couple of hours and sorted out an exchange for a larger size straight away. I was so happy that they managed to sort it out in time as I was going away in a few days. Overall, I'm really pleased with the quality of the items and the fantastic customer service I received. I'll definitely be recommending this shop to my family and friends and will be coming back for more shopping in the future.
Review about: Sevenstore
Quick resolution of return query
I had an issue with a return item I got from Sevenstore and saw an unexpected charge on my account. I was worried, but when I contacted their customer service, Shanaye helped me out. She was really great, listened to my problem, sorted it quickly, and was very professional. I was so impressed and thankful for her help. Thanks to Shanaye, what could have been a bad situation turned out to be a good one. Her amazing service has made me a loyal customer now.
Review about: Mountain Warehouse
Children's footwear order
Dave down at the Southwold store for outdoor gear really took care of me when it came to getting the kids' shoes I was after. He went out of his way to check what they had in stock, ordered the right size for me, and didn't charge extra for it. He even sorted out a discount and got it delivered for free. Now that's what you call customer service at its best.
Review about: The IT Bay
Cheaper price, fast delivery, excellent communication
I recently bought something from The IT Bay and I have to say, I was really impressed with the whole process. To start with, the price I paid was way lower than what I'd seen elsewhere. I was a bit unsure at first, but I decided to go for it and make the purchase. And I'm glad I did. Ordering was easy and quick, and the delivery was super speedy. I placed my order on a weekend and got it the very next working day, just like they promised. I got regular emails updating me on the status of my order, including one with a tracking number when it was shipped. I also liked getting the invoice in a follow-up email. All in all, I had a fantastic first experience with The IT Bay and I'll definitely be using them again in the future.
Review about: MonsterShop
composite decking
It's been nearly 3 weeks since I ordered that really cool composite decking from this website. It was supposed to arrive in 2 days, but I'm still waiting. Monstershop told me they were having problems with their new delivery people. I've been in touch with them loads of times, and they keep saying my order was picked up, but the delivery team doesn't know where it is. I can't get a refund until the missing decking somehow shows up again. Not a great situation, Monstershop!
Review about: Magazines Direct
Dodgy cancellation process
It's really frustrating that you have to send an email to cancel. It would be so much easier if you could just do it online, like when you first signed up.
Review about: Divan Base Direct
Bought a bed base
I recently bought a bed base from this company and it was really good. The staff were lovely and they kindly set up the bed for me. The delivery was on time and everything went smoothly.
Review about: Shaw Academy
Graphic Design
I like the course so far, I have only done 3 lessons, but it has been a good experience. I feel that it is structured well and also reasonably priced. I like that it is scheduled at the same time every week, that helps me integrate it into my day.