Helloprint29 reviews
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Stationery printing
Typically, I go with a different printing company for our stationery, but I thought I'd give this one a go because they're cheaper. I was really impressed with how good the products were and the great service. I'll definitely use them again for our company's stationery in the future.
Foamex
This review is just on the customer service ..
I spend over £50,000 per year with Helloprint and although I am more than happy with the print quality the customer service is terrible. I have on average 10% of my orders, damaged, missing, sent wrong item by mistake and I always just have to deal with it. I accept that they always replace, but this doesn't always work out and I have to foot the bill.
Today I asked for help as a customer requested a change with DPD and they sent it back to Helloprint instead and was told by customer service that basically, its tough, she had her chance and as she wasn't in for delivery.
There is no customer loyalty, goodwill or thank you for being a good loyal customer. I am sure with what I spend per year one re-print wouldn't be too much to ask. I asked if I could contact someone more senior only to be told the lady I deal with is in charge (I am sure she doesn't own the company!) She then proceeded to give me her email address to complain to!
I am not one for long ranty reviews however I would love someone more senior to contact me about this issue and this may just be the only way to do it.Printed T-Shirts
Artwork printed in the wrong place by Helloprint, and then I had to jump through hoops for them to believe me. Poor customer service. Will be taking my business elsewhere in future. Do not recommend!
didnt
... useless
our machine is down and we tried to use these for an urgent job - let us down big time - will never use again
YOU HAVE BEEN WARNED - too big to care - stick with your local printer - they care and will look after you ..Flyers
Having used Helloprint for several years for all my printing, I'm incredibly sad to say that the customer service upon recieving a substandard order means I will never use them again. Ordered flyers and posters. Posters arrived perfect, flyers were washed out beyond the point of usability. When I complained I received a detailed reply explaining that there were tolerances and colour variations etc. However they felt the items were within an acceptable range. I find the decision baffling. I will not use these items as they are not of a standard I would want associated with my business so have had to order from a local supplier at a significant extra cost today. I am very disappointed to say the least, and cannot recommend this company to anyone, as when something goes wrong it seems they simply do not care.
Various products
I've used Helloprint quite a few times and I've had good and bad experiences. Most of the printing is off shore but I think some products are done in the UK. Their banners for instance, are superb! Best around. But other stuff not so good. Their customer service is poor and they use UPS, who are shocking! So keep an open mind and don't be too fussy!!
Aluminium Signs
In theory I cannot comment on delivery as they keep stalling meand have not delivered. As others have said Customer Service is dire. My signs did not arrive and I have complained by e mail twice and been on on-line chat 4 times. Every time someone will get back to me and in two weeks no-one has
brochures
if everything goes fine with this company, people leave a 5* review. I have had reasonable experiences (not 100% positive) of them in the past.
But the true test of a company is when things go wrong, as they sometimes do. This company has poor customer service, poorly trained customer service staff who don't have any capacity for problem solving or what actually might make the customer happy. I did not want their discounts, or any money from them whatsoever, but they were completely incapable of understanding that I was interested in what had caused the problem in the first place - this was of zero interest to them and so I can only say this is a company that does not want to improve.Trusted people
Normally I use to call them for ink ,tonner and cartridge . But sometimes they disappointed as couldn't managed as fast expected.
Almost all types of cartridges, inks they have
Sometimes we also buy one get one free offer too
We have HP, Lexmark and Samsung printers.
Hardly use to book through sites,so keep their contacts in your phone and keep going works uninterrupted.
About Helloprint
Printing is not all that difficult, but some things are just a bit harder to print that others. And sometimes you just can’t get that professional look no matter how hard you try. In that case, a printing company might come in handy. But which company should you choose? One of the printing companies that offers their services at your disposal is Helloprint. But what kind of quality can be expected from their printings? How professional will the look be? How long will it take to order some prints? And is there a customer service that is both willing and able to help you when you have some complaint or other problem? That’s something you can best investigate via customer reviews of real customer reviews. Here on BritainReviews, they shared their experiences, stories, opinions and other comments so you can find out for yourself if you trust Helloprint enough to order prints at their website.
About Helloprint
Helloprint is a printing company. They have been founded in 2013, so they are a relatively young company. At first, they started out with only 4 guys with a dream, but know they have more ahdn 150 team players that operate in 8 different countries. They want to offer “all types of prints against sharp prices”. They offer all kinds of printing products. Their category of business stationary, for instance, contains notepads, envelopes, mouse pads, desk pads, business cards, letterheads, pens, office stamps, presentation folders, sticky notes etc. In their area of marketing material you can find roller banners, polos, jumpers, hoodies, postcards, bookmarks, bags, balloons, stickets, panels, pavement signs, wristbands, folded leaflets etc. For catering and hospitality they offer flyers, menu cards, parasols, coasters, aprons, t-shirts, poster frames, placemat menus, pillows and more. For photo printing they offer photo, plexiglass, photo cards, photo on wood, waterproof canvasses, wallpaper, photo on forex, stretched canvas frames and way more. And they offer lighters, mugs, water bottles, towels, sunglasses, flags, fence banners, beach chairs, boat flags, shop flags and more.
Services of Helloprint
You can order a print at Helloprint via their website. They even provide a design studio so you can create your own customised product that has the logo, sign or name of your company on it. These promotional products can be useful both as a quirky self-employed individual that is just starting out or a full-fletches company with a professional business image. If you order at Helloprint, they promise that they will deliver the product to your home with their lightning fast next-day delivery service. Before they send the product to you, they offer a free product check to make sure that there won’t be any mistakes in the printing process.
Complaints, Compliments and Tips for Helloprint
So, what is your own opinion on Helloprint? How did your prints turn out? Does it meet your expectation or were you disappointed? Was the delivery really as fast as they promise? And what can you tell us about the customer-friendliness of the people that work there? Please leave a review and let us hear all about it.
How will the prints ordered at Helloprint turn out? Read all about their professional business cards, stationary, promotional clothes, stationary etc.
Bonus!
📊 How did Helloprint shine for you?
Contact Information
100 Pall Mall, St James
SW1Y 5NQ London
United Kingdom
Categories Helloprint
Services | Other Services Reviews & Experiences
Page Statistics
Seite online seit: 8 March 2024
Letzte aktualisierung: 29 November 2024
Review with most votes
Trusted people
Normally I use to call them for ink ,tonner and cartridge . But sometimes they disappointed as couldn't managed as fast expected. Almost all types of cartridges, inks they have... Read onBy: Linda