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Car hire insurance reimbursement
I had a bit of a nightmare with a car rental company in Spain not long ago. Even though I had all the right insurance in place, they still hit me with charges for damages that weren't even my fault. But when I got in touch with Bettersafe, they were really understanding and supportive. They quickly gave me back all the money I'd been unfairly charged, showing that they're definitely reliable and trustworthy. I'll definitely be turning to them again next time I need their services.
Excess car insurance
I've been using this extra car insurance for a while now and I must say, I'm really happy with it. The customer service is excellent - I accidentally got a second policy and they sorted it out for me promptly and efficiently.
Travel insurance
I must confess, I was a bit unsure about writing a review for an insurance company, especially one that really shows its value when you actually have to make a claim. But, I must say, my interaction with this company was actually really good. Despite them needing quite a bit of information, the people on the phone were really patient and helped me through everything without any hassle. Not only did they sort out my claim super quickly, but they even did it well before the time they said it would take. It was really nice to see a company actually keeping their word and doing things in such a clear and effective way.
Motorcycle insurance purchased
Buying my motorcycle insurance was really easy and simple. But, after I paid, I had some problems setting up my account. I didn't get the first "verify" email, even when I tried twice. So, I had to use the reset password option to get into my account. It wasn't a big deal, but it looks like there might be a bug on the website that needs sorting out.
Excess car insurance
I've used this company for excess car insurance in the past and I found it really easy to get and not too pricey. The online thing was simple and I had my policy in a flash. It made me feel better knowing I was protected if something unexpected happened.
Excess car hire insurance
I've just bought some extra car hire insurance and I reckon it was well worth the money. Luckily, I didn't actually need to use it when I rented a car, but it was reassuring to know I had some backup just in case. Buying the insurance was easy and didn't cause me any bother, which was nice for me as a customer. I'd definitely suggest this insurance to anyone who wants a bit of extra cover when renting a car.
Vehicle hire excess insurance for Europe
Recently, I got some excess insurance for a hire car in Europe. When I returned the car at Malaga airport, the company there wrongly said I'd damaged it. It was super early and there was no one around to talk to, so I couldn't argue. The rental place had given me wrong info too. Luckily, BETTERSAFE.com really saved the day with their top-notch help and professionalism. Big thanks to them for being so awesome!
Just bought annual hire car insurance
I've just sorted out my yearly hire car insurance and it was a piece of cake! I had a question before purchasing it and got a reply really quickly. Buying the policy online was simple and I feel much better now knowing I'm protected in case anything goes wrong. Hopefully, I won't need to use it, but it's nice to have that extra security.
Policy adjustment
I had to change something on my policy recently and I must say, the customer service I got was great. You know how some companies rely heavily on automated systems and chatbots, but not this one. It was nice to actually talk to a real person who listened to what I had to say and fixed everything quickly. I was really pleased with the personal touch and it's made me want to keep using this service. The customer service rep was so understanding and helpful, it really made a difference to me. I'm grateful for how easily they sorted out my issue.
Quick and smooth policy purchase
I was just sorting out some insurance for my parents (shh, don't tell them!) and the people on the phone were really friendly and helpful. They sorted everything out fast and made everything really easy. It was great not having to wait on hold forever. Overall, it was a really good experience and I'd definitely recommend them to anyone who needs insurance.
Insurance purchase
Getting my insurance sorted was a breeze, and I was really relieved that I did when some numpty crashed into my car in the supermarket car park. Luckily, I didn't have to stress about a thing, as the claiming process was straightforward and hassle-free.
Quick claim payout
I was really impressed with how quick and efficient the service was. I filled out my claim form and in just a week, I had my payout. The whole thing went really smoothly and I was amazed at how fast they sorted everything out. I'd definitely suggest this service to anyone who needs a reliable insurance option.
Renewal process
I just renewed my policy with BetterSafe and it was all good. Katie, the customer service rep, was really helpful and made everything easy. Only thing is, my policy from last year got renewed in May and I was waiting for this year's. But it expires while I'm on holiday next week, so I had to get in touch with BetterSafe to sort it out. Once I contacted them, they processed the renewal quickly.
Insurance for holiday and car club use
I sorted out this insurance stuff for my trip to Spain and membership for the car club in Scotland. During my holiday, someone had a go at breaking into the rental car, and it ended up costing £220 in damages, but the rental company covered it. Once I returned, I made a claim and it was all sorted within a week. The staff were really friendly and easy to chat with. Great service!
Peace of mind cover
I didn't actually need to use the product, but having the cover from this company made me feel really at ease when I was travelling. I felt reassured that if anything unexpected happened, I would be covered and taken care of. Buying the cover was easy and without any complications. The customer service team was great, always there to answer any queries I had. I was also pleasantly surprised by how affordable the cover was, especially compared to other options I had considered. The cover was delivered swiftly and on time for my trip, which was fantastic.
Booking confirmation missing
I'm really disappointed because I made a purchase and I didn't get an email confirming my booking. It's important as a customer to get that confirmation so I know everything's all sorted. But, annoyingly, the company didn't send me one, which just made things confusing and stressful for me.
First-time purchase, good pricing
I thought this company was cheaper than others for my first purchase. Since it was my first time dealing with them, I can't really say much about their overall service. But just going by the prices, they seem like a good option for future buys.
Insurance coverage
Living in the world environment today that is constantly ravaged by disaster and crisis, insurance can be the best bet for assets. The weather and the society have become almost impossible to predict and nobody knows when and where the next hurricane, flood, fire outbreak, car accident and so on will take place. As a businessman that I am, I always have insurance in mind. But acquiring insurance for your properties is one thing and getting the true dividends of insurance may be another thing. That is why I always use Bettersafe as my insurance company. Bettersafe is good, reliable and professional in service delivery. I totally recommend Bettersafe for anyone who needs reliable insurance coverage.
About bettersafe
Bettersafe is a company established in 2014 by a team of insurance experts under the business name of Commercial & General Limited. Originally offering insurance excess waiver and car hire excess services, bettersafe has expanded to provide a range of insurance products including car hire excess insurance, travel insurance, home excess insurance, commercial vehicle excess insurance, GAP insurance, and income protection. They collaborate with reputable entities in the insurance and financial sectors. Customers can purchase products on their official website and file claims online. It typically takes bettersafe two weeks to one month to process a claim once notified. We encourage customers to share their experiences, compliments, complaints, and tips for bettersafe to help future customers make informed decisions. Researching a company's history, reputation, financial strength, coverage, prices, benefits, and claim approval processes is essential before securing insurance. Visit bettersafe's website for more information on their range of insurance services and the processes involved.
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Contact Information
17 Teddington Business Park, Station Road
TW11 9BQ Teddington
United Kingdom
Categories bettersafe
Insurance | Vehicle Reviews & Experiences | Travel Reviews & Experiences
Page Statistics
Seite online seit: 30 September 2023
Letzte aktualisierung: 29 November 2024
Review with most votes
Insurance coverage
Living in the world environment today that is constantly ravaged by disaster and crisis, insurance can be the best bet for assets. The weather and the society have become almost... Read onBy: Duke Jayce