Archers Sleepcentre - Overall Rating based on 29 reviews
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In-depth consultation on various products
I popped into the shop the other day and got top-notch service from the sales guy. He really knew his stuff and gave me loads of info on different products, so I could make a good choice. I'll definitely be telling my family and mates to check out this place for the great service.
Mattress purchase
I've got to say, I went in looking for a new mattress and ended up having the best night's sleep ever! John really knows his stuff when it comes to mattresses, he talked me through all the options until I found the one that was just right for me. And I have to mention Andrew - when I phoned up asking about getting part of my order delivered, he went out of his way to find some extra items I needed. That's what I call top-notch customer service! All in all, I'm absolutely thrilled with the service I received at that store.
Bunk bed
Me and my mum went to this bed shop to get me a new bunk bed and wow, they had so many cool ones to choose from! I was like a kid in a candy store. The staff were really friendly and told us all about the different beds and mattresses. In the end, we chose a really awesome one that I can't wait to show all my friends.
Bed purchase
The guy who was helping us in the shop was really great - he made shopping for a bed a lot easier! He let us try out loads of different ones without pushing us to make a decision. He was really helpful and helped us pick out the perfect bed for us. And to top it off, we managed to get better versions of what we wanted within our budget thanks to the discounts!
Mattress and bed frame purchase
As soon as I walked into the store, a lovely lady named Margaret Darcy approached me and offered her help. She helped me choose a wonderful mattress and bed frame, explaining all the different choices to me. Margaret really knew her stuff and made it easy for me to make a decision. I was so impressed by how well she knew the products. I came back the next day and Margaret gave me more excellent service. The stuff they sell at the store is really high quality, and I was happy with my purchase.
Bed for elderly mum
Lynne in the shop was so helpful and really knew her stuff about the product we wanted. She made us feel sure about when it would be delivered and helped us feel good about buying it. When we came back with my mum, who's getting on a bit, Lynne was kind and got what she needed. It was a really nice shopping trip all round.
Mattress purchase
I recently bought a mattress from this shop and I have to say, I was really impressed with the customer service I got. The staff really went out of their way to help me find a mattress that was just right for me, they took the time to show me a bunch of different options and let me try them out. All in all, it was a really good experience.
Bed purchase with specific requirements
When I went into the store, a staff member welcomed me and let me look around. Lynn Horton came up to me and was really helpful and friendly, helping me find exactly what I needed. She explained all the products in the range I was looking at. Lynn is definitely a great employee. The bed I bought was delivered promptly and is so comfortable, I adore it.
Second visit
I would definitely suggest checking out this store for any furniture you might need. The staff there really go above and beyond to help and provide great service. They knew their stuff and were able to help us find exactly what we needed for our home. It was our second time visiting and we were really impressed once again by how well we were treated. We'll definitely be back for our next furniture shopping trip.
Mattress replacement
I had to get a new mattress from the same company where I bought one before. Their customer service team managed to find my details fast and ordered the same mattress for me, which I was really grateful for. They said it would arrive in 7 to 10 days and I was happy to see it actually came within that time. The whole process was easy and effective, and it gave me confidence in the company's products and service.
Electric bed purchase
I bought an electric bed from Archers Sleepcentre not long ago and I had a hand in choosing the right bed base and mattress. There was a guy called Jason, who really knew his stuff and he helped me out loads by talking me through the various models they had on offer. He took the time to explain all the different features and perks of each one, which meant I could make a smart choice that suited me best. I really valued his knowledge and his friendly way of helping customers.
Purchased 3 beds and mattresses
I purchased 3 beds and mattresses from the store back in January last year. Unfortunately, one of the mattresses started sinking in the middle not long after. I reported the issue to them in January this year. They sent someone to investigate in February, but I haven't received any updates since then. I've called them twice, and the last time I spoke to a man named Harry who promised to reach out to the head office, but I haven't heard anything. It's crucial for my wife, who is disabled, to have a comfortable bed, but she's currently stuck in the spare room due to the issue.
Bed purchase
The man in the shop was so lovely and really helped me and my family choose a bed. He was super nice and we'll definitely go back there again. My dad even wrote a review on Trustpilot!
Mattress purchase
I recently bought a mattress from this company and I have to say, I'm really impressed. They not only had the exact mattress I was looking for in stock, but the salesman was so helpful in helping me pick the perfect one for me. The customer service I got was excellent and I would definitely recommend this company to anyone looking for a new mattress.
Mattress purchase
I bought a mattress from that shop not long ago and I must say, the service from Stuart over at the Clydebank branch was top-notch. He was really friendly and seemed to know his stuff, he listened to what I wanted and explained all the choices without trying to pressure me into buying anything. Now that I've been sleeping on the new mattress for a couple of months, I can honestly say it's great quality and super comfy. Highly recommend!
Bed purchase for elderly mother
Stevie over at the Cumbernauld branch was just brilliant! He really went the extra mile to help me and my elderly mother pick out the right beds. He was so patient, attentive, and really knew his stuff. Not only did he help us choose the perfect beds, but he made sure everything was sorted with the order and delivery in no time. We couldn't have asked for a better service. Thanks a lot, Stevie!
Mattress purchase
I bought a mattress from your shop the other day and was helped by a chap called Stuart Colquhoun. I have to say, he really knew his stuff and was very professional. He showed us all the different options without being pushy or trying any hard-sell techniques. We were able to choose with confidence and left feeling happy with our decision.
Bunk bed purchase
The team at Archers Sleepcentre were really helpful and knew their stuff when we popped in. Sharon spent time going over all the bunk bed choices for our lad, making sure we got the right one for his room. It was great to talk to someone who really knew what they were talking about and went out of their way to help us. We're really thankful for the top-notch service we received.
Quick and easy purchase
Hey there, let me just quickly tell you about my experience at this place. The staff there were absolutely lovely, like the kind of people you'd want to sit down and have a cup of tea with. They were really helpful, making sure to explain all the prices so there wouldn't be any unexpected surprises. I was in and out of there in just 20 minutes with everything I needed. Can't really ask for more than that, can you?
Bedroom furniture
I bought some bedroom furniture from this shop recently and I have to say, the staff were really helpful, friendly, and knew their stuff when it came to their products. They gave me all the info I needed to make a good choice with my purchase. Plus, they even gave me a ring to let me know when my stuff was arriving and mentioned that one item might take a bit longer, which actually suited me fine as it gave me more time to spruce up my room. The shop had a good range of furniture on show too, making it easier for me to picture how the pieces would fit in my home.
Review with most votes
Avoid
Will never use again. The way the treated my elderly parents is shocking. Sold them faulty mattresses . Parents spent £2000 and were given no information on their new bed being ... Read onBy: Michelle hosie