Aspiga Reviews
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Reviews (27)
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Clothing and accessories
The customer service at this store was absolutely fantastic until a bit of a Zoom call incident happened. Whilst we were having a good old browse, we came across a lovely assistant called Sarah, who was helping us out with a smile, even though she was on a call. It was clear as day that the person on the other end of the call was being rude, very demanding, and showing behaviour that just wasn't right for a shop like this. Sarah handled the whole thing with such grace and professionalism, we were honestly worried about her and had to come back to check on her. The call suddenly ended with a cold demand to deal with customers, which was quite shocking and left us pretty disappointed. Despite this unfortunate situation, we still ended up buying a few bits and bobs from the store.
Blouse purchase with gift wrapping
I bought a blouse from this company for my sister's birthday recently. I decided to pay for gift wrapping to make it more special. To my disappointment, the blouse didn't arrive on time, so I got in touch with the company. They said there was an issue with the bar code reading during dispatch. However, they sorted it out promptly and sent the blouse urgently. It arrived just in time for the birthday bash. Even though there was a little hiccup, I was happy with the blouse's quality, and my sister absolutely adored it.
Quick delivery, slightly overlooked order
I ordered something from the website and was really looking forward to getting it. After a few days passed with no sign of my order, I started to feel a bit concerned. So, I got in touch with customer service to find out what was going on. It turned out that they had missed my order and forgotten to process it. I was a bit irritated, to be honest. How does that even happen? But, to be fair, they sorted it out pretty quickly once I got in touch. They processed my order straight away and it arrived not long after.
Items from a trendy boutique
I just have to say, the customer service at this place was absolutely amazing. The staff were so friendly, attentive, and really went out of their way to help me. I was really impressed by how much they knew about the products and how willing they were to help me find exactly what I was after. The stuff I bought was really top quality - the prints were so trendy and the colours were so vibrant, they really make a statement. I'm really looking forward to showing off my new buys!
Dress
I bought a dress from your company, but I was so upset because I waited too long and missed the chance to order it. The dress I really wanted was all gone, and now I wish I had bought it earlier. I'm keeping my fingers crossed that the dress comes back in stock so I can try to buy it again.
Camilla cowboy boots for a wedding on a farm
I bought these Camilla cowboy boots for a wedding on a farm and they are absolutely perfect! They go really well with my midi dress and I've been wanting them for ages. The customer service at Trebetherick Aspiga was also incredible. The staff were really friendly and helped me find the perfect size. Thank you, Trebetherick Aspiga!
low-cut dress
I bought this dress for my holiday and it's really nice but it's too low-cut! However, it's definitely worth getting altered as the material, colour, and shape are all lovely. I'm excited to wear it! The woman on the phone was very kind and arranged for me to have free next day delivery since I was going away. Although, getting someone to pick up the phone can be a bit tricky at times.
Sparkly sandals and a beach bag
I popped into this really cute shop, and honestly, the girl working there was so lovely. She helped me pick out the most amazing sandals and a beach bag that matched perfectly. She wasn't pushy at all, just really friendly and happy to assist. I tried on a few other items but eventually just settled on the sandals and beach bag because they were just too adorable and glittery.
Clothing purchase
When I first got the wrong item in my order, I was really annoyed. I sent an email to the customer service team to complain, but they said it would take about 2 days to reply. It felt like forever, but when they finally got back to me, they sorted it out and sent me the right item. So, it all worked out alright in the end, but it was definitely a bit of a headache at the start.
Delivery and sizing issue
I'm a customer and I recently bought some stuff from your site. But, I had a bit of trouble with the delivery and the sizes were all wrong. Not great, really messed things up for me. But, I have to say, your customer service team were brilliant! They sorted everything out quickly and made sure I got the right sizes in the end.
Lightweight cotton hareem pants
The staff were so lovely and helpful when I bought these amazing hareem pants for yoga and summer. The material is super soft and light, which is ideal for the sunny weather. They're just so comfy to wear, I'm really excited to bring them on holiday with me.
Two overpriced dresses
I indulged in buying two dresses from that shop and spent quite a lot of money on them. The first dress came quite quickly, but the second one took ages to arrive. I had to contact the company and ask where it was, and it took almost three weeks for it to turn up. When it finally arrived, the size was totally wrong - I ordered a Medium but got a dress that was way too small, more like a size 12. I was so angry that I decided to send it back, but then I found out I had to pay for the return postage. So, I ended up spending another £8.75 just to send back a dress that was late and the wrong size. To top it off, even the Post Office worker commented on how bad the situation was and how it would probably put people off buying from them again. Well, they've definitely put me off - I won't be making any more online purchases from that place.
Thick, soft wool cardigan in fawn
This cardigan is amazingly soft and cosy, I absolutely love wearing it like a jacket. It drapes so nicely and I've been given loads of compliments on it. It also goes really well with a Breton top!
Quick delivery, excellent packaging
I was really pleased with how fast my order came, and it was packaged so nicely. The product itself was really good quality and I'm so happy with what I bought. The website was easy to use and ordering was simple. Overall, a really good shopping experience.
Disappointing delivery experience
I recently bought something from this company and I have to say, I was really let down with how long it took for my order to arrive. I ordered something that was meant to be in stock, got an email to confirm my order but then had to wait a whole 12 days with no sign of it being sent out. When I finally reached out to ask about where my order was, I was kept waiting for ages for a response.
Dress
I bought a dress from Aspiga not long ago and I have to say, I was really disappointed with how everything turned out. They charged me £166.99 back on 11th May, but I didn't actually get my hands on the dress until 30th May, which was way later than I was expecting. And when I called up the showroom on Northcote Road in London for help, it was pretty disappointing too. The assistant I spoke to just seemed too busy with other customers and didn't really give me the help I was looking for.
First-time order, delayed delivery
Even though my delivery was a bit late, the company was really nice about it and gave me a proper apology. The item I bought was really good quality and worth waiting for. I'm really happy with it. I'll definitely think about buying from them again and will tell my mates about them too.
My order went missing
My order went missing and I was really worried, but when I contacted customer service, they were amazing! They arranged for a new delivery to arrive within just one day. I can now wear my new dress on Friday and I'm absolutely thrilled - thank you so much!
Large blouse
I bought this really big blouse from the store, but it ended up being way too long and the fit was all weird - too tight considering I bought a large! It's a shame because I usually adore the clothes I get from there.
Review with most votes
Leather Sandals/ Flip Flop sty
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