Bikeinn

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Bikeinn

43% Would buy here again

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Spotlight: What are our customers saying?

O
Oliver Jones
BIKEINN is a great and reliable provider for bikes and all other sorts of bicycling supplies, products and accessories. I have recently bought a mountain bike, as I am quite adventurer, love to go ...Read on
P
Pawel
I've ordered twice from this retailer recently. Both packages arrived in a timely manner and were well packed. Reccomend. Kryptonite Evolution Series 4 1090 Chain Lock 10 x 90 cm Croozer Thru A...Read on
A
Adrian lister
Ordered many items from Bikeinn and although the wait is longer due to shipping they're always the most competitive price wise and everything has arrived as predicted by the online tracking appRead on
O
Olivier
They sell you stuff with missing parts and ask you to pay to return it!! Worst seller ever in the internet!Read on
H
Harry Hood
Took forever to ship. Was not compatible with my phone as advertised. They put me in the customer service death loop without ever acknowledging it was the not the product advertised. Never issue...Read on

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    Most reliable and best store for buying bikes

    BIKEINN is a great and reliable provider for bikes and all other sorts of bicycling supplies, products and accessories. I have recently bought a mountain bike, as I am quite adventurer, love to go for expededtion and especially mountain bike riding.
    Lot of my fellow travel vloggers and friends interested in riding are well aware of Bikeinn, I am quite sure how they are best for the job, if anyone looking to buy any kind of cycle or bike


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    Kryptonite Evolution Series 4 1090 Chain Lock 10 x 90 cm, Croozer Thru Axle Adapter 1.75 mm Silver 12 x 174/180 mm

    I've ordered twice from this retailer recently. Both packages arrived in a timely manner and were well packed. Reccomend.

    Kryptonite Evolution Series 4 1090 Chain Lock 10 x 90 cm
    Croozer Thru Axle Adapter 1.75 mm Silver 12 x 174/180 mm

    price was right and in stock,delivered as when it was due,no email ,quietley efficent,thank you bikeinn,i am back riding


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    Lots

    Ordered many items from Bikeinn and although the wait is longer due to shipping they're always the most competitive price wise and everything has arrived as predicted by the online tracking app


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    Mudguards

    They sell you stuff with missing parts and ask you to pay to return it!! Worst seller ever in the internet!


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    bike mounted case for iPhone

    Took forever to ship. Was not compatible with my phone as advertised. They put me in the customer service death loop without ever acknowledging it was the not the product advertised. Never issued refund. COMPLETE SCAM


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    Never order here

    Я заказал вело туфли 8.07 и они ко мне не приехали в срок (16.7). Дальше мне отвечали, что моя посылка в пути и находится на почте в Нидерландах, но я написал на почту в Нидерланды и они сказали что bikeinn не передали им мою посылку ! Bikeinn просто создали запрос на услуги почты! Я месяц жду и слышу от них что посылка в пути но они даже не отдали ее на почту.
    Bikeinn обманывает людей. Обещают что я получу посылку через неделю а в итоге я жду месяц и они продолжают мне врать и делаете вид что все хорошо. Но это полная ложь.
    А когда вы попросите вернуть их деньги мне сказали что это невозможно потому что посылка якоба уже в пути.
    НИКОДА НЕ ЗАКАЗЫВАЙТЕ ЗДЕСЬ ТОВАРЫ!!!
    Я требую вернуть мне мои деньги!


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    Bike accessories

    Delivery time after purchase change from few days to few weeks!!!


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    Brooks Grips

    SCAM! DON'T ORDER HERE! I ordered 2x items that came in the incorrect size... Additionally, I had to pay for a return and now I am waiting two months for a refund! I contacted customer support 3 times and all I get is a standard reply... DON'T BUY FROM THEM! ABSOLUTE SCAM!


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    mtb tyres

    They paid to be high up on google search engine mascerading as a english site. All orders come from spian if you are lucky enough to get it. Fobbed off repeatedly about when my phurchase would arrive. Go chain reaction every time. Blame brexit for poor service which makes a change from covid


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    Cycling gear

    Worst company ever. Items are not in stock even though they state they are. I received 43 emails advising me my order was delayed. I asked for a gesture of goodwill and they offered 5% discount on my next purchase. I cancelled the order, it was made on the 18/3 and today is the 8/5. Avid at all cost, there are better companies out there. You have been warned...


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    GXP Bottom bracket

    Product not as described - Returned unopened - Cost £7 to return! Took over 4 weeks ti had to chase - only partial refund no explanation why!


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    Castelli Bib Shorts

    I ordered a pair of Castelli shorts on BikeInn in September. It is now the end of October and I have still not received my item. I have sent emails and messages to BikeInn to request they look into this, however I just get passed from department to department. They have now told me they need to complete an investigation with the transport company before I can be refunded! The parcel has been lost. I paid for an item I did not receive. It is simple, refund me then do your investigation. This is a company which does not put their customers first. Avoid!


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    Two bike tires

    Beware they are liars. Three weeks ago I ordered 2 bike tires from them. My stupidity I did not see they were from Spain. Their shipping estimate via airmail was under a week. The price was average and they promised 100% customer satisfaction. I use my bike to ride to work but I can take Uber, but for a few So I made the purchase.
    That's where the nightmare began. They sent email saying my tires shipped. That only took 2 days so I got excited. However since then tracking says " IN CUSTOMS, PENDING US CUSTOMS DISPOSITION CODESpring GDS US, United States". My bike tires sit in customs somewhere in New York. I ask company to research. All they say is here is you tracking. I ask about customer refund so I can go buy from different vendor and say NO since they mailed it, I need to be patient. 3 weeks later I email them every day and more excuses. They refuse my refund even though they promise fast air mail shipping, free refunds & 100% customer satisfaction. Do NOT do business with them, especially if you live in the USA. They lie and deceive to get your money. In this country, they would have already been put out of business.. 3 weeks later still NO tires and I have spent over $100 in Uber rides to gt to work. The company does NOT care..
    My name is Art and I'm from Sacramento CA.


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    Parts

    Order number: 18314308
    Estimated delivery date at your home between Tue. 28 Jul. and Mon. 03 Aug
    This is the confirmation message. Then nothing till I contacted them ,to be told its out of stock and I have to remove it from my order ??? How could I do that, if you don't tell me its out of stock ??? Wasted weeks waiting on parts I needed. AVOID,AVOID,AVOID


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