All reviews of Lucy
Review about: London Theatre Direct
Voucher
Terrible, immoral company. Keeps your money and doesn’t provide the service. I was a long standing customer, but once I actually needed help rescheduling they kept the money and have not helped in any way. AVOID.
Review about: Chi Chi Clothing
Fashion Wears
The feeling was indescribable, having opportunity to shop for all the clothes I have been dreaming about. Not just clothes, but quality with endless list of styles and types like tops, bottoms, knitwear, race wear, prom dress, swimwear and so on. Also, the company was very reliable in delivery estimation time. I had chosen 3 business days before the arrival of my order but something little just above 48 hours, I got my order and that was great. That was something I never enjoyed from other online stores I have patronized before. Then the prices were so good and almost incomparable with other online stores. Chi Chi Clothing is just where I have made up my to be buying clothes from.
Review about: Zaful
I’ve purchased 30 Items over 3 years
Zaful have very high quality clothes, they are my go-to for fashion and they have a high quality of customer service. Out of all of my orders, I have only misjudged my sizing twice, and both times Zaful have sent me the size up free of charge, also allowing me to keep the smaller items to give to a friend as a gift.
Review about: Rattan Direct
Cambridge table and chairs 8 Seater
Abysmal company and now reporting to trading standards. Avoid at all costs, diabolical customer service! Ordered in May (now August) and still waiting for redelivery of cushions!
Review about: Shaw Academy
Leadership and Management
Good online course, so far I am enjoying it and it is adding value to my day to day work as a manager. The summary notes are good, although you often have to make sense out of them as there are incorrect sentences, words in random places which doesn't belong to the sentence, misspellings, etc. The quizzes and assignments are a good addition to the online course and also add value. All in all, good course.
Review about: C W Sellors
Whitby Jet earrings
A very positive shopping experience. Very happy with the purchase.
Review about: Robert Dyas
Swing
Ordered a swing 4 weeks ago. Due to covid19 I expected a delay which would be fine but no correspondence received from them at all other than original tracking information saying due to be delivered 2 weeks ago. When I got in contact with them, they don’t know when and cannot find out where my delivery is, due to not being able to communicate with their warehouse. They sent me a policy saying they are not liable for national issues and therefore not able to cancel my delivery. I have to wait for whenever it does turn up to refuse delivery and try seek a refund which could be another 4 week wait.
Poor customer service, poor correspondence and wouldn’t be surprised if they are going into administration and just trying to keepi people’s money without delivering goods. Don’t use this company online.Review about: The Skinny Caffe
Tablets
Went through the same thing as everyone else with the subscription. Refused to pay it had numerous emails for over two weeks demanding money, I ignored it and I logged into my account after not hearing anything in 2 days and my subscription has been cancelled. DONT give in!
I did this trying to be clever and it’s costing me an extra £131 as I received official debt collection money. If you think silence is good news they’re adding daily interest so its cheaper to just pay
If they have cancelled your subscription and nothing on there website then they cant send debt collectors. I got onto citizens advice. Filled out an ODR form and got onto trading standards and I've had no email no letters after nearly 3 months. If theyve cancelled the subscription and nothing is on their website they can not get debt collectors involved. They are a scam. The more people report it the better
I also have taken screenshots of it saying on there website I have no subscriptions. And I asked for a copy of a contract which they cant provide. You haven't signed anything so they cant physically send debt collectors as it's a subscription not a contract
having the same issue..surely they should not be allowed to trade.I am now going to finicail ombudsman .They have taken money I have not said they can take
I thought I was accepting a 'free sample' but was conned into a 6 month subscription, which they absolutely refuse to cancel - like true con-artists. The actual product, Thermo Syn capsules do ABSOLUTELY NOTHING other than give you indigestion (the active ingredient does nothing but swell in your stomach). Be sure you want to waste your time and money if you sign up with these con-artists. Be warned.
I'm thinking Holly works for them.....
Review about: Sleeping Duck
Very good, but costly
Well, these people from Sleeping Duck priced some of the mattress comparatively high.
When I was taken double in size ,that time it was good but few days back when one single mattress purchased is seems very high.
Make something change.Review about: 247 Home Rescue
Scammers - should be shut down
I am only leaving 1 star as it is not possible to leave none.
Cutting a very long story short 24/7 do not cover you for anything, yet were still happy to take £75 from us to 'fix' a problem they knew they 'didnt cover's then have the cheek to ask for more.
Then to add insult to injury we try cancelling and are advised that we can't cancel the policy unless we pay £144 and there was no one of a manager's status around to talk to. The complaint has gone in via the formal way now as advised by themselves but that could take 2months it says. Direct debit cancelled our end and credit card company going to support with the fight we are being faced with although reading some of the reviews over the internet will also be contacting bank to get a complete block on company as have seen so many reviews where they have just started taking money randomly as they keep hold of peoples details..... Staff attitude is utterly disgusting never come across anything like it.
Genuinely have no idea how these people are still going and have not been shut down. Will be looking to take this alot further to stop people continuing to be scammed. Sadly that's all this company is a scam to get money from people yet provide no serviceDear Lucy, we're sorry to hear that you feel dissatisfied with the services provided by 24/7 Home Rescue. However, we would like to invite you to contact us via email at socialmedia@247homerescue.co.uk including your policy reference and (JG) in the subject box. Kindest regards, James 24/7 Home Rescue
A complaint had already been sent
Dear Lucy, we fully understand that you may have already made a complaint via our complaint’s procedure. However, we are requesting you to email us in order to clarify your policy reference and furthermore, aid in resolving the issue. Kindest regards, James 24/7 Home Rescue
I just went to post my bad review on Trustpilot and I saw my original review from over a year ago. Needless to say it was a glowing 5 star report. How things can change, eh! I've now edited it with 1 star and a terrible review. Let's see if it stays on there.
Review about: 247 Home Rescue
Urgent warning, risk to life
This company is now under investigation by the gas regulator for compliance issues. I recently referred the company and its engineer Thomas, based in the Northeast, for issuing a CP12 (Landlords gas safety check) when none of the legally required checks were carried out. This company and its engineers are putting people lives at risk, they are caring out unnecessarily and unsafe work.
If you have had any work carried out by this company and are concerned, then you should contact the regulator, who will be able to help. www.gassaferegister.co.uk
I have been promised 4 management callbacks and no one has spoken to me to date, they refuse to give their public liability insurance details (if they have any).
I have now canceled the policy and used the direct debit clawback scheme to recover all the money taken by this rotten company. The company is also breaking the direct debit rules and taking a random amount of money from their bank account.
They are paying people for 5-star reviews.
They are not regulated, this is not emergency cover, and it is on a one-month rolling contract.
247HOME RESCUE is a trading style of 247 Home Assist Ltd.
The engineers are contractors to another company called 360 home response.
DO NOT USED THIS COMPANY. Directors: GOHRI, Ranjen and KHONAT, HassanDear, Gray. As a service provider, 24/7 Home Rescue operates as a non-insurance registered entity. We are not registered with the Financial Conduct Authority as our service plan is outside of this body’s remit. Our customers are not incentivised to provide positive feedback over the Trustpilot site as this would be in breach of the site’s guidelines that we ensure are met with all feedback received from our customers. However, we can assure you that any suggestion of improper conduct or unprofessionalism of any engineer employed/sub-contracted is taken very seriously. At the moment, we are unable to provide a response for your particular case using the details provided. If you do wish to discuss this matter further, please feel free to contact our team directly by email at socialmedia@247homerescue.co.uk with the relevant details including your policy reference. Regards, Lauren 24/7 Home Rescue.
24/7 I can confirm you offer your customers money off their bill if they leave you positive reviews,. This happens when people first set up an account - I now understand why it is at the start as if you waited any longer there would be no positive feedback to give. The initial joining is the positive thing. So if this is in breach of site guideline's the site needs to look into this
"Risk to life" the title exactly describe the services by 247 home rescue (destroyer).
Today is the 7th Dec, my perfectly working boiler has been switched off by their engineer since the 27th Nov. I have just been informed that they have cancelled my membership and would not attend further service. I have been paying them for a few months and have been left with no heating, no hot water for 11 days, now they are gone! If I was in my 70s, 80s, I could have been frozen to death.
Killer company !Review about: Manor Cottages
Beautiful
Manor cottages are my favorite for so many reasons, first is they are very beautiful and the cottages are damn gorgeous, also the services are neat and perfect. i used their cottages for my honeymoon and family trip. i am so thankful that i found manor cottages on time without wasting my money on other options. apart from that, they have vide options nad rang which i sone of the attractive thing know happy that i found
I am enjoying Shaw Academic after my first lesson. I like the modules, content and delivery. But I am not impressed with the idea of students buying toolkits and e-certificates. This is a global pandemic and we are currently not earning any money. Shaw Academy should think about how to help us acquire knowledge without spending already depleted resources. In all thank you for your everything.