All reviews of Karlie
Review about: Ego
Quick response and great service
Isn't it just the worst when you make a mistake with your address and end up delaying your order? I really can't stand it! Luckily, the customer service team here was really efficient and sorted it out in no time. Plus, the clothes are top-notch quality!
Review about: Furniture in Fashion | FiF
Living room unit
FIF always comes through with unique and top-notch furniture for the home. I was on the lookout for something out of the ordinary for my living room, and sure enough, FIF had just what I needed. Their service is top-notch, and I've always been thrilled with the items I've bought from them. I've shopped with them before, and once again, they've gone above and beyond. I'll definitely keep coming back as a loyal customer to this amazing company.
Review about: Quiz Clothing
Easy order, speedy delivery, good quality
I just got some bits from this clothes shop and honestly, I was well chuffed with the whole thing. The website was dead easy to use and ordering was a breeze. The delivery came proper quick and I liked that they kept me in the loop with updates. The stuff I got was top-notch quality, well happy with what I got.
Review about: Flymedi
Quick and Excellent Customer Service
I was really impressed by the fast and friendly customer service I received from this company. Every time I had a question, they got back to me straight away, no matter what time it was. The communication was top-notch and I felt really looked after the whole way through.
Review about: Sloane & Sons
Teak bench
I absolutely love the bench I bought from here, it looks stunning in my garden and it's incredibly comfy to sit on. The staff were really friendly when I gave them a ring, they assisted me in selecting the perfect bench for my garden and the delivery was extremely fast. I'm over the moon with my purchase!
Review about: Lions Prep
Purchased meal delivery service
The customer service I got from the company was terrible. I ordered some food delivery and they charged me, but I never got my order. I tried getting in touch with customer service a few times to ask about my missing delivery, but I didn't hear back at all. It's really annoying not knowing what's going on, with nobody paying attention to my worries. I had to go through other ways just to get a reply. It's a shame to see a company not taking responsibility and showing care.
Review about: YouFibre
New WiFi installed
Yeah, so I had to get new WiFi put in and it was a bit of a challenge, but this amazing bloke from my neck of the woods really came through for me! He had to pop back a few times to sort out some cable issues, but he was really friendly and made sure I was on the same page. He even put in extra effort to get everything sorted before I had to start working from home. I'm really grateful for his help, he's top-notch!
Review about: Bikeinn
Cool bike
Hey, so I finally got my hands on my shiny new bike and it's absolutely fab, except there were a couple of issues right off the bat. The brake line at the front was crazy long, like a skipping rope or something! Also, it seems the rubber insert for the frame went AWOL, which was a bit frustrating. And on top of that, the little plate thing between the gears and frame was wonky, so shifting gears was a nightmare. Definitely not the best situation to be in, you know?
I thought emailing customer support would sort it out, but all I got in return was a standard robot response. Tried again, but still no luck. And to add insult to injury, the chat feature wasn't even working so I couldn't talk to a real person about my bike troubles. Pretty disappointing stuff, to be honest.Review about: Skiworld
Family Ski Holiday
We've just come back from a brilliant family ski trip! The chalet we stayed in at Les Arcs was absolutely spot on - lovely hosts, delicious food, and everything was so well-organised thanks to SkiWorld. The only hiccup we had was a longer walk to the chalet because of a flooded path, but that wasn't SkiWorld's fault at all.
Review about: Biomel
Chocolatey purchase for husband
It was really easy to order some delicious chocolate treats for my husband. We both absolutely love them and definitely notice a difference when we don't have them for a few days. It's like having a little bit of magic in a bottle!
Review about: Insure4sport
Quick and easy purchase process
I've been with this company for a couple of years now and I must say, the service they provide is absolutely top-notch. They always keep me updated with the latest news and make sure I understand everything about my policy. I really appreciate how transparent and professional they are in their communication.
Review about: Fhr Parking
Booking amendment
I had to make some changes to my parking booking the other day, but I couldn't work out how to do it online. So, I thought I would try the chat function and got connected to a lovely customer service rep called Chloe. She was an absolute lifesaver! Chloe replied almost instantly and not only sorted out the changes I needed but also sent me a new booking confirmation straight away. I was really impressed by how quick, courteous, and helpful she was from start to finish. Thanks to Chloe, what could have been a bit of a headache turned out to be a breeze.
Review about: Shearings Coach Holidays
Booking a holiday
I just booked a holiday and it was amazing! I've been on a few trips with my family before and we always have a great time. When we sorted everything out for next year's trip, the people on the phone were really kind and made sure we had all that we needed. I'm so excited for our next adventure!
Review about: Designer Desirables
Blouse and skirt purchase
I'm sorry to say that I've had a bit of a problem with a recent purchase I made from your store. I got a blouse and skirt from the website, but when they arrived, I wasn't happy with the quality. So, I sent them back on November 22nd, following the instructions for returns. However, I still haven't received my refund and that's really getting me worried. I don't know where my returned items are or where my money is. I tried to get in touch with customer service on the website, but it was closed and I didn't get any response to my questions. It's a bit worrying that they're not taking back returned items and not processing refunds quickly. Could you please help me sort this out quickly? I would really appreciate it if you could suggest any other way to contact you or any steps to speed up the process.
Review about: Opodo
Overpriced flight tickets
I ended up buying tickets for a flight that cost more than the initial price. One leg of the flight wasn't confirmed, so I had to purchase a new ticket for that part, which was more expensive. Then, another leg of the flight wasn't confirmed either, so after a lot of back and forth, I had to buy another costly ticket for a longer layover. To make matters worse, I was billed for a trial Prime membership without my authorisation. After three days of stressful discussions, my trip ended up being much more costly (around 1200€) with inconvenient flights. Is there a reason behind all this? I definitely won't be using this company again.
Review about: DeubaXXL
Small folding garden table
I bought a little folding garden table not too long ago, and, although it took a bit longer to get here than I thought it would, I've been quite pleased with it. When I first unpacked it, there was a really strong smell of varnish or some sort of wood treatment, but luckily, it faded away pretty quickly as it's meant for outdoor use. The size fits my small garden perfectly, and I like that it folds up neatly for simple storage. The strong fasteners beneath the table top mean it stays put when it's unfolded, so I can move it around without having to worry about it suddenly folding up on me.
Review about: The Cotswold Company
Triple pantry and dresser
I was really impressed with the products I got from this company. They were absolutely fantastic. The communication from when I ordered to when they arrived was top-notch. The Triple pantry and dresser I bought were beautifully made and even better than I expected. I'm so happy with my purchase and would definitely recommend these items to anyone after quality furniture.
Review about: Bateaux London
Dinner cruise experience
We had a great time during our dinner cruise, mainly because of Angie, our lovely waitress! She really looked after us and made sure we had a good time all evening. However, the recorded tour and trivia facts about landmarks along the Thames were a bit of a distraction. It was hard to appreciate the boat's decor and atmosphere while trying to focus on the information. It would have been nicer to have some light classical or lounge music playing instead.
Review about: Ruby & Oscar
Necklace with great customer service
I bought a necklace for my daughter's 21st birthday from this shop and I am so pleased with how it all went. The customer service was top-notch - they really helped me pick out the perfect necklace and made sure it got to me in time for the big day. My daughter absolutely adores the necklace and I appreciate all the help I got from the staff. Overall, I am really happy with my purchase and would definitely suggest this shop to others.
Review about: Want That Trend
Awesome clothes
I actually just bought a load of clothes online and they got here really fast. I'm really pleased with all of them, especially the Mum magic trousers and the blazers. They all fit me perfectly and I'm really excited to wear them. I saw their adverts on social media and decided to give them a go - I'm so happy I did! I'll definitely be getting more stuff from them in the future.
Review about: Explorer Travel Insurance
Health condition-friendly insurance
I've been with this travel insurance provider for a good few years now, and I must say, I'm really impressed with the way they look after me. I've got a few health issues, so finding insurance that actually covers everything can be tough. A lot of other companies either won't even give me a quote or they ask for crazy high prices that I just can't afford. But Explorer Travel really goes the extra mile to make sure all my conditions are taken into account and included in my policy. It's a relief to know that I'm properly covered when I go away.
Review about: The Double F
First purchase, great brand variety
I recently discovered TheDoubleF and I was really impressed by all the exclusive brands they have. I bought something for the first time and I found the website easy to use and secure for shopping. The detailed tracking info for my delivery was a nice touch and I'll definitely be going back to shop there again in the future.
Review about: Mobile Phones Direct
First time using Mobile Phones Direct
I was so pleased with my first time using Mobile Phones Direct. They got my order to me super quickly, even after a bank holiday - it arrived the very next working day. Going with DPD for the delivery was spot on - they gave me a handy one-hour delivery slot and made it easy for me to pick up my package. Plus, the phone I bought was the cheapest I could find compared to other shops. All in all, I'm really happy with my purchase and the brilliant service from Mobile Phones Direct.
Review about: Il Makiage
Mascara purchase
The mascara I bought is just amazing, honestly! It doesn't flake, stays put all day, and really makes my lashes appear so much longer. I've stuck with Lancome mascara for 25 years, but after giving this one a go, I'm converted. I'm really happy with how it looks and I'll definitely be buying it again. And it's not just the product itself that's great, the customer service from the company is spot on too.
Review about: Youth & Earth
Spore Probiotics and Irish Sea Moss
I've been dealing with IBS for a while now and thought I'd give Spore Probiotics and Irish Sea Moss a go after hearing good things about how they can help with gut health. I have to say, I was really surprised by the results! Unlike other products I've tried, these supplements actually worked in easing my IBS symptoms. I no longer get bloated or uncomfortable after eating, and I can now enjoy foods that I couldn't before because of my condition. The supplements are top-notch quality, and I like that they're made from natural ingredients. Overall, I'm really happy with my purchase and would recommend these products to anyone facing gut issues.
Review about: Discover Cars
Rental car damage
Thank you Discover Cars for sorting out everything with my rental car after it got damaged on my trip. I ended up having to change cars and pay extra with the local rental company, but once I informed Discover Cars, they handled everything very professionally. With their full insurance, they sorted everything for me once I provided them with the necessary documents. I really appreciate their kindness and professionalism.
Review about: Gandys
Coated cotton jacket
I really like the range of clothing and accessories this store has, especially the handmade items. The cotton jacket I bought is really good quality and does the job nicely. But, I think it could be even better if it had a two-way zip. Adding this feature would make it easier to move around, especially when driving or being a passenger on a motorbike.
Review about: Ethical Superstore
Ethically sourced products
As someone who cares about what I buy, I really like that this shop has a good variety of products that are sourced ethically. They've got something for everyone, which makes it easier for people like me to choose more sustainable items. And the prices are fair too, especially considering how good the quality is and the fact they meet ethical standards.
Review about: Big Bathroom Shop
Triple outlet shower valve purchase
I just bought a triple outlet shower valve from this company, and I have to say, I am really happy with how it all went. Ordering was easy and clear, and the payment was a breeze. The delivery was quick, and the product itself is top-notch quality with its all-brass body. I haven't actually installed the shower valve yet, but I am feeling optimistic about how well it will work. All in all, I would definitely recommend this site to anyone.
Review about: ALLSAINTS
Recent online purchases
I've bought some stuff online recently and I've been a bit disappointed with the whole experience. I returned a few things to get my money back, and most of them were sorted quickly, but one item wasn't. I've tried getting in touch with customer service through email and chat, but no one's got back to me. It's just frustrating not being able to talk to someone and sort out the problem with the missing refund.
Review about: geepas
Electric fan
I absolutely adore this electric fan, it's brilliant! Plus, it's really affordable and does a fantastic job. I appreciate being able to control the speed, and it's not too loud either. I will definitely be buying another one.
Review about: O'Neill
Order of multiple sizes, easy return process
I recently bought a few different sizes from this company and I have to say, ordering was super simple and clear. The delivery took a bit longer than 24 hours, but they did mention upfront that there could be delays because of the pandemic situation. The small delay didn't bother me at all. The products were really good quality, as usual. I liked that I could order multiple sizes to get the right fit, and returning the items that didn't fit was easy. I sent them back and got a speedy refund without any trouble.
Review about: Intelligent Insurance
Renewed policy purchase
I've just renewed my policy and I found it was really good value compared to other insurance companies. Filling out the online form was a breeze and paying was quick and simple. All in all, I'm really happy with the service I received.
Review about: Hudson Shoes
Ankle boots purchase
I was quite impressed with all the ankle boots I saw on the website at first, but then I got let down when I spotted a sneaky shipping charge at the checkout. The website said shipping was £0.00, but then they added on an extra £9.99 for shipping and handling when I went to pay. I didn't like that at all - it felt like they were being sly and not upfront with the costs. As someone who knows their way around shopping, I think it's important for companies to be clear about their prices from the get-go. Sadly, this whole situation has put me off using this company again in the future.
Review about: Oxygen Boutique
Black leather ankle boots
I bought a pair of black leather ankle boots from this boutique recently, and to be honest, it was a total nightmare. I never got my boots, and when I asked for a refund after waiting for 20 days, they refused. The customer service was shockingly bad, so I reported them. I wouldn't recommend buying anything from this awful company - they are the definition of unprofessional and rude. I'd give them zero stars if I could.
Review about: Choice Store
Sweatshirt and jeans
I ordered a sweatshirt and jeans back on February 5th and waited a whole week without hearing a peep! No email, no updates, nothing at all! I attempted to reach out to them through their website, but it seems like they were giving me the cold shoulder. Eventually, I had to resort to opening a claim with Paypal just to get my money back. Their service was absolutely awful, so you can bet I won't be ordering from them again!
Review about: KCOM
Internet service disruption
I've been really let down by the internet going down for nearly two weeks. It's been a nightmare not being able to work from home and it's caused me a lot of stress. Even though I had to take time off for the engineer to come round, I'm still being asked to pay the full amount for a service I couldn't even use. I think I should be getting some compensation for all the hassle and money I've lost because of this.
Review about: The Fine Jewellery Company
Gold heart pendant with bail
Recently, I bought a gold heart pendant for my partner. Turns out, she wanted one with a bail so it can sit flat on another pendant. I got in touch with customer services, and they were fantastic in arranging an exchange for me. Callum was so helpful and made everything really easy. Thanks a lot for sorting it out, I really appreciate it.
Dear Karlie,
Our Full Coverage is the best on the market.
In addition to being one of the cheapest, it also covers more types of damage than many others.
We're glad that you’ve successfully used this coverage and hope the accident didn’t spoil your trip!
See you soon on our website.
Bruno Fernandes,
Community Manager