Crocs Reviews
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Best brand
In simple statement crocs is an outstanding brand of foot wares all over the world. I have used this brand for a while now and it is serving me well and has never disappointed me. I found the product to be very cheap compared to the quality. What thrills me again is their business strategy that ensures customers doesn’t find it hard to buy their products. Crocs company made their marketing site to be so unique and most of all user friendly. When a friend recommended me to visit their site and buy from them, I never found it difficult to make some selections of the kind of foot wares I want to buy. It was very easy for me to make use of the site to place order on the selected materials that I wanted. And it was also possible for me to be able to track my order. I really commend them for the great work they have put in place in order for their customers to be satisfied. I must attest also to the fact that they do business with honesty, because I always have my orders delivered to me at the exact time the company stated. No matter your gender I would love you to taste crocs and see it beauty in all ramification. I am enjoying all kudos to crocs. I will continue to use your brand because I love it.
A pair of rubbery sandals on sale
I managed to snag these awesome shoes on sale last week and they arrived really fast! I ordered them online and received emails confirming my order, letting me know they had been shipped, and then sending me the bill. I even got a tracked package from Royal Mail and it arrived today. The shoes are exactly what I was looking for and as a bonus, they included a voucher for 20% off my next purchase. I'm absolutely thrilled!
Sandals purchase
I bought a pair of sandals from your online store recently. Ordering them was easy, but I had some problems with the payment. I tried a few times but couldn't complete the order, which was really frustrating. After looking at some reviews, it seems other people are also having the same problem. It would help if your company made sure to follow online payment regulations to avoid these issues in the future.
Recent boot purchase
I recently bought some new boots and had a little problem with my order. But the customer service rep I spoke to, Hristina, was really quick and helpful. She sorted out my issue straight away, and I'm really happy with the service I received. Everything got sorted out quickly, and now I've got some amazing new boots. Fantastic customer service all round, definitely worth recommending.
Black sandals, broken
The after sales service was absolutely dreadful! I bought a pair of black sandals that broke on my first wear while on holiday. I contacted them within the 90-day warranty period, hoping for a refund or a new pair. But instead of asking, they just sent me a white pair which I didn't ask for. Even after my polite emails, they are now ignoring me and not responding. This is by far the worst after sales service I have ever experienced. I would advise avoiding buying directly from them to save yourself the hassle.
Defective purchase
I had a bit of a nightmare with my recent purchase from your store. The shoes I got had a really obvious defect from the manufacturer, and the customer service I got was just terrible. It took them more than 14 hours to get back to me about my complaint, and then they only gave me a minute to respond at the crack of dawn before closing the case because of "inactivity". It feels like some kind of sick joke, doesn't it? Needless to say, I'm really let down by my shopping experience at your store.
Shoes too small
I purchased a pair of shoes that turned out to be too small for me, so I decided to send them back. However, the whole return process was a nightmare. I followed the instructions on the shipping label they provided, but then the tracking information stated that the package was not being accepted. To make matters worse, Crocs customer service wasn't very helpful and even tried to give me false information by saying it was a bank holiday when it wasn't. Thankfully, I was able to resolve the issue and get my refund by involving my bank. I won't be making any future purchases from them, that's for sure!
Crocs and Jibbitz purchase
I ordered some Crocs and Jibbitz, but only the Jibbitz arrived. I got in touch with customer service and they said the Crocs were out of stock, even though they were still listed on the website at a higher price. I asked for them to resend the Crocs but they said no. So now I'm left with just the Jibbitz and no Crocs or refund. I would recommend avoiding this company.
Slides
I recently bought a pair of slides from this company and to be honest, I'm really not happy with the whole thing. Firstly, their website still says my order is "being processed" even though I've got the slides and sent them back. And, on top of that, they've actually lost the parcel I returned and now I'm just waiting around for my refund. The way they've handled this whole situation, with no communication or organisation, is really bad. I definitely won't be buying from them again.
Online purchase never arrived
I bought something online but it never turned up. I got in touch with customer service to complain and they said they'd send another one, but that one didn't come either. Reading other people's reviews, it seems like this is a common problem with their online store. The customer service team took ages to get back to me, and now it's been three months since I placed my order and still no sign of the product or my money back. It's really disappointing.
Sandals
I recently had a really bad experience with the customer service at this store. When I tried to make changes or cancel my order, I was told it wasn't possible, which was really frustrating. On top of that, they said they couldn't help with any warranty claims if there were any problems with the product because there are a lot of fake items out there. I felt like they weren't willing to be flexible or offer any support, and it made me feel like they didn't care about my concerns. It was just a really disappointing experience that I hope I don't have to deal with again.
Patterned sandals for toddler
I recently bought a pair of cute sandals for my toddler, hoping they'd last through the warmer months. Sadly, less than a month later, the pattern on the sandals started to wipe off. I was really let down by the quality, especially given how much I paid for them in the January sale. When I spoke to customer service about it, they weren't very helpful and said I couldn't get a replacement because it had been over 90 days since I bought them. Honestly, I thought a brand that charges so much for their products would do better.
Direct ordering experience
I recently bought something from the website and missed the warning about the sizes running large. It was tricky for me to pick the right size because of this. I tried to contact them through the WhatsApp number on the site to see if I could change or cancel my order before it was sent out. However, I was disappointed to receive a reply very early in the morning, and the chat was closed when I didn't respond immediately. The next day, when I followed up, I was told that orders couldn't be changed or cancelled once they were finalised, even though my order hadn't been shipped yet. They said I had to wait for the item to arrive, which could take an extra 3-5 business days after shipping, causing more delays and inconvenience. The return process, from what I've read in other reviews, seems to be long and complicated, leaving customers like me frustrated and disappointed. Overall, I was not impressed with the service I received when ordering directly from them.
Incorrectly Sized Crocs
I recently bought a pair of 'jelly sandals' from a website that turned out to be really dodgy and deceptive. I was so excited for my new sandals to arrive, but when they did, they were the wrong size and not what I expected at all. The customer service person I talked to wasn't helpful at all and just blamed me for their mistake. It was so frustrating and disheartening, especially when they didn't own up to their error or offer me a refund or exchange. Instead, I was left out of pocket and really let down by the service. I would strongly advise others to avoid this website and choose a more reliable retailer to avoid similar problems.
Online shopping experience
My online shopping experience was a total nightmare. I thought I'd treat myself to something nice online, but it was a disaster. The website was so confusing, and the online support was basically useless. I tried to buy what I wanted several times, but my orders kept getting rejected or ignored. I double-checked all my information, but still had problems. If you're thinking of buying from this company, I suggest you think again. It's better to avoid all the trouble and find a different option.
Review with most votes
Best brand
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