Derma Care Direct - Overall Rating based on 21 reviews
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Anti-aging skincare products
I've just bought some anti-aging skincare products and I have to say, I was really impressed with the selection available on the website. The customer support team were super helpful when I had queries about which products would work best for my skin issues. The delivery was quick and hassle-free, and I got my order on time. The only downside was the limited payment options - it would be good if they could add more choices like Zipco, LayBuy, Klarna, etc. But all in all, I'm pleased with my shopping experience at this online store.
Recent visit with Dermatologist
I went to see a dermatologist recently for the first time after being referred, and I was really happy with the service I got. I take medication that makes me sensitive to UV rays, so it's so important for me to find a good dermatologist who can communicate well. I've had bad experiences in the past with doctors who rushed through appointments or didn't communicate effectively with patients. But Dr. McNeill was amazing in every way. She was really attentive and her communication style was clear, so I left feeling confident and well looked after. I would definitely recommend her to anyone looking for a knowledgeable and patient-focused dermatologist.
Skincare products
Hi everyone, so I recently ordered some skincare products from this website and honestly, it was a complete nightmare. I placed the order a while back, but my package seemed to have gone missing. When I reached out to them for help, they just shrugged it off and said tough luck. Can you believe it? I really needed those products urgently! And to top it off, they refused to issue a refund or send a replacement. It's so frustrating and disappointing, I definitely wouldn't recommend shopping there.
Pca Skin Retinol Treatment For Sensitive Skin
I was really disappointed with my recent purchase from this company. I ordered the Pca Skin Retinol Treatment For Sensitive Skin, but when it arrived, it was already opened and looked like it had been used. I contacted their customer service straight away, sending photos to show the problem and explaining that I was worried about using a product that might be expired. Unfortunately, I didn't hear back from them for more than a month. This lack of communication and not caring about making customers happy has really made me feel let down by their service.
Skin care products
I had a really bad time with this company. The order I placed never turned up, and despite sending lots of emails and trying to phone them with no luck, it took a whopping 8 months for them to finally tell me there was nothing they could do because supposedly I had put in the wrong address. The way they handled everything and their customer service was shocking. I would definitely recommend steering clear of this company.
Eye patches order
I'm really disappointed with the eye patches I ordered recently. I didn't realise I was signing up for a monthly subscription, I just wanted a one-time purchase. It's been tough financially because I'm on disability and can't keep getting charged for something I didn't mean to sign up for.
Revitalash conditioner purchase
I've been using this product for a while now and I've gotta say, it's absolutely amazing. I was a bit doubtful at first, but after a few weeks of regular use, I saw some really impressive results. My lashes got longer and thicker - they were actually getting in the way of my glasses, so I had to trim them a bit! I've never been happier with a beauty product, so I definitely think you should give it a go.
Foreo Luna 3 purchase
I recently picked up the Foreo Luna 3 from this company and I have to say, I'm well chuffed with the whole experience. The Foreo Luna 3 is made specifically for sensitive skin and I was proper happy to see it priced lower than other places. On top of that, I got an extra 10% off because it was my first order, which was a right good deal. The product itself is top-notch and the delivery was quick - got it in just 2 days with their free delivery. I've been using it and I'm really pleased with the results. Big thanks to Derma Care Direct for offering such a fab product and service!
Face cream, faulty product
I recently bought some face cream which turned out to be faulty, so I got in touch with customer service. The woman I spoke to, Julie Cooper, was really lovely and helpful. She managed to sort everything out and send me a replacement. I was really pleased with the service and how promptly they resolved the issue.
Cover-up cream purchase for dad
I bought this cover-up cream as a gift for my dad because he suffers from vitiligo. We were looking forward to getting it soon, but when we opened it, we were really let down. The cream appeared more like fake tan and would have been a disaster if my dad had put it on his face. I regret not checking out more reviews before buying it, as it turned out to be a waste of money.
Skincare purchase
I recently bought a skincare product from Derma Care Direct and I have to say, I was really impressed with the variety of products they have on their website. They were described well and easy to find, which made choosing one a breeze. The product I got was exactly what I expected and I could see some results after using it for a few weeks. I really appreciate the great quality of products that Derma Care Direct offers.
PFB varnish
I've been using this product for 10 days and I'm already starting to see some results! The dead skin is peeling off, which is incredible. I haven't noticed any lightening in my bikini area yet, but my ingrown hairs are definitely getting better. I'm excited to see more improvements over the next couple of months as I keep using this product.
Skincare purchase
Let's cut to the chase - I reckon a company should just be upfront and honest about the stuff they're selling. If I'm parting with my money for something that's meant to work wonders, I want to hear from actual customers who've tried it out. Unfortunately, it looks like some companies only want to highlight the good reviews and ignore the rest. It's disappointing, really, as it makes me doubt the trustworthiness of their whole business.
Skincare products
I've been shopping at this online store for quite some time now, and I have to say, I'm really impressed with the skincare products they have on offer. They've got a wide range to choose from, and I easily found exactly what I needed for my skin. The customer service at this store is top-notch - they're always ready to help and give great advice on the right products for my skin type. Their personalised service is really outstanding and makes this store stand out from the rest.
Medik8 Retinol Intense 3TR and complementary Vitamin C serum
I've been with this company for a good few years and every time I've dealt with them, it's been great. The staff really know their stuff and they're always there to give you advice and help when you need it. A while back, I asked them about using retinol and they gave me loads of really useful info that helped me decide what to do with my skincare.
Skincare products
I am so annoyed with the service I got from this company. I ordered some skincare products on 24th November and they still haven't arrived. To top it off, the tracking info I was given was wrong, which is just not on. How come other stuff I ordered with Royal Mail after mine has already arrived? It's obvious my order was not properly taken care of.
Skincare products
I recently bought some skincare products from this company and I was really happy with the quality overall. The products worked well and gave me the results I was looking for. But I was a bit worried about the delivery because I've had problems with Royal Mail before.
Skincare products
My experience with the company was really disappointing. I bought skincare products that cost over £200, but ran into problems with the delivery because of an error with my address. Unfortunately, this meant that I never got my order. To make things worse, I was charged an extra £3 for the mistake, but thankfully, I did get a refund for that charge in the end. All in all, I was left feeling unhappy with the service that the company offered.
Lip plumper purchase
I bought a lip plumper from this company as I wanted to have fuller lips. But, to be honest, it didn't really work for me. I used it several times, but didn't see any changes in how my lips looked. I was pretty let down by how it didn't deliver the results I wanted, so I wouldn't suggest it to anyone else wanting the same thing.
Viticolor purchase
I bought a viticolor from this company recently, and I have to say, it was not a great experience. When it arrived, I noticed it didn't have a seal, which wasn't a good sign. I contacted customer service straight away to raise my concerns, but they said they couldn't take it back. It was annoying, but I decided to try it anyway and followed the instructions. Unfortunately, it didn't match my skin tone at all - it made my face look completely orange. It was a total waste of money, and I should have just stuck to my usual makeup for the results I wanted.
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