Downtown Stores Reviews
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Reviews (19)
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Shed purchase
I recently bought a shed from the shop and I must say, I was really happy with how it all went. I needed a specific size shed and the customer service team were really helpful in helping me make my choice. Jason from the shop was especially good and made sure I was happy with what I picked. The company that makes the sheds sold in the shop is well-known for their quality. We were a bit far out for their free delivery but the shop got in touch with the company for us and sorted out delivery without any problems. The shed arrived and was set up quite quickly by a really professional and polite delivery team. All in all, I'm pleased with my purchase and the service from the shop.
Large lawn mower
I recently bought a big lawn mower from Downtown Stores and I've got to say, I'm really happy with how it all went. I had a good time with a smaller Webb mower before, so I thought I'd stick with that brand and found it at Downtown for the best price around. The whole process was easy and smooth, and the store's communication was great. The best part was that Downtown offered free delivery, which was super quick. The delivery person even unpacked the mower and took away the packaging for me, which was a lovely touch. Overall, I'm really chuffed with my purchase, even though I haven't actually used the mower yet.
Laptop purchase
I recently bought a new laptop from Downtown Stores and I have to say, it was a brilliant experience. Ordering it was really easy and straightforward, I found exactly what I wanted without any hassle. The staff were amazing, super helpful and friendly, they were happy to answer any questions I had. The laptop was priced fairly and competitively, especially for such a high-quality product. The delivery was quick and simple, so I could start using my new laptop straight away. I would definitely recommend Downtown Stores to anyone looking for electronic goods, and I'll definitely be shopping there again in the future.
Online customer service
I've just had a great experience with the customer service team at Downtown Stores online. They were so helpful and really went out of their way to help me sort out a problem with my delivery. I was really impressed with how much they knew and how dedicated they were to making sure I got top-notch customer service. They were quick to respond to my questions and made sure everything was sorted out properly. All in all, I'm really happy with the service I got from the online customer service team at Downtown Stores.
Excellent service experience
The service from ordering to delivery was absolutely brilliant. I was kept in the loop with frequent updates, and the item arrived right on schedule. I would highly recommend the company for their exceptional service.
Ordered online and collected from the store
I went on the internet to buy something and then went to pick it up from the shop down the road. It was really simple to order and I got my stuff super fast. I had a great time all the way through.
Competitive Pricing
I popped into Downtown Stores recently as they had some really good prices on offer. Ordering was a breeze, everything was clear and easy to follow. I was happy to see that the price I paid was the cheapest I could find online for the item I wanted. On top of that, my delivery came quickly and earlier than I thought. All in all, I'm really happy with my shopping experience at Downtown Stores and would definitely suggest them to anyone after good prices and fast service.
Clothing
I bought some clothes from this shop not long ago, and I have to say I was really impressed with the service. The staff were so helpful and knew their stuff, they helped me pick out the right sizes and styles. The live chat option was brilliant too, I could get quick answers to my questions. And the prices were great value, especially compared to other online shops. All in all, I had a really good shopping trip and I'd definitely suggest this shop to others.
Clothing
I've just bought some clothes from Downtown Stores and found the ordering process really easy. But, there was a bit of a hiccup with the delivery of my items. Thankfully, the customer service team were amazing and sorted it out straight away. I was really impressed with how quickly they responded and how willing they were to help. I'd definitely recommend Downtown Stores for their fantastic customer service.
Garden fairies and gonk on a stick
These garden fairies and gonk on a stick are so cute! We've put them up in our tree and they really give our garden a magical feel. The gonk popping up from the plant is a fun little twist, we think kids will love it when they come round. The quality of the items is really good, they add a lovely touch to our outdoor area. We'd definitely suggest them to anyone wanting to bring some magic to their garden.
My item was out of stock and delayed
I ordered something online, but it was out of stock, which was quite annoying. However, they kept me updated on the situation, and it finally arrived later on.
Quality item
I had a really good experience at Downtown Stores recently. I bought a really nice item and the customer service was top-notch. The item turned up earlier than I thought and was really good quality. It would have been even better if they could have given me a more specific delivery time though, just in case I wasn't in when it arrived.
Great product, Fast delivery
I bought this amazing product from Downtown Stores recently and I was really impressed. It was not only top quality but also a bargain. They delivered it quickly and the packaging was spot on, keeping the product safe. I liked getting emails about where my order was. I would totally recommend this company to anyone.
Lawn mower purchase
You know what, I don't normally leave reviews, but I just had to talk about my time at that store. The staff were really nice and helpful, I have to say that. But come on, how difficult is it to remember to include the oil in the mower box? It's like getting a car without the keys! Luckily, they had some extra oil handy.
Awesome gaming console
I popped down to Downtown Stores to grab this awesome gaming console I'd been eyeing up. The folks working there were lovely and gave me a hand picking out the right one for me. They even let me know when it would be arriving, so I was buzzing. When the delivery guys showed up, they were really nice and carted off all the boring packaging. I'd definitely recommend my mates to check them out too!
Lawnmower purchase
I purchased a lawnmower from this shop and I have to admit, it arrived really quickly! It came 4 days earlier than expected. Assembling it was a piece of cake and it cuts the grass really well. I am very pleased with it!
Composter purchase
Ordering from the website was really easy and efficient. The composter arrived quickly, just as expected, and it was exactly how it was described. It's a great addition to my garden and it's been working really well.
Shoes and top
I popped into Downtown Stores to grab some new shoes and a top, but it wasn't the best experience. I couldn't track down a soul to assist me in finding the right size. I had to approach three different folks, and they were all just so uninterested. It felt like they'd rather be anywhere else. It was really getting on my nerves! In the end, I just chose something quickly and crossed my fingers. Even at the checkout, the staff were just as unresponsive - not even a simple "thank you" when I settled up. I definitely won't bother going back there again, that's for sure.
Great product at the best price
I recently bought a fantastic product from Downtown Stores at a really good price. I was actually quite surprised by how good the quality was and how affordable it turned out to be. Ordering it was really easy and straightforward, and the delivery was quick and arrived just as promised. I'd definitely recommend checking out Downtown Stores if you're after top-quality products at great prices.
Review with most votes
Shed purchase
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