Elegant Showers Reviews

: 20
80% Would buy here again

Most relevant positive review

  2024-05-26
White furniture set
The white furniture set we bought was just what we needed for our space. It was a good price, but...Read on
Zachary

Most relevant negative review

  2024-05-20
Bi-fold shower doors, broken h
The bi-fold shower doors I bought were ok initially, but one of the doors had a broken hinge. Whe...Read on
Caitlin

Review with most votes

  2024-02-15
Radiator
I have to say, I was really happy with the service I got from the company. The radiator I bought ...Read on
A. Ross

Reviews (20)

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    TV unit purchase

    I bought a TV unit from Elegant Showers not long ago and I have to say, I was really impressed with the whole process. From ordering it to getting it delivered, everything was done really well and quickly. The order confirmation and updates were really useful and arrived on time, and the TV unit came in perfect condition. I was particularly happy with how well it was packaged to make sure it stayed safe during delivery. I can't speak highly enough of Elegant Showers and would definitely recommend their products and services to anyone.


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    Mirror purchase

    My time with Elegant Showers was absolutely brilliant. Right from ordering online to getting the mirror delivered, everything went really well. I was really pleased with the mirror's great quality, especially for the price I paid. It looks fantastic in my bathroom and I'm so pleased with it. The customer service team were also really helpful and got back to me quickly with any questions I had. Overall, I would definitely recommend Elegant Showers to anyone in search of quality items at a good price.


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    Shower purchase

    I bought a shower from Elegant Showers not long ago and I was really impressed with how good it was. It arrived quickly and my plumber mentioned that it was top quality when he put it in. Even though there was a problem with the size of one of the doors, the company sorted it out quickly and gave me a refund when I sent it back. I then got the right size, which turned up just a couple of days later. The customer service was amazing, and I would definitely suggest this company to others.


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    Shower

    I bought a shower from Elegant Showers the other day to get ready for having it fitted soon. The ordering was dead easy and I liked how simple the website was to use. The delivery came quickly and was right on time. Everything was all wrapped up nicely with plastic straps on the boxes, so the shower was all safe and sound. Even though the packaging looked fine, I didn't want to risk damaging anything by opening it up too soon, so I left it as it was.


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    White furniture set

    The white furniture set we bought was just what we needed for our space. It was a good price, but we had to do some touch-ups on the paint because there were a few missed spots on the tables and chairs. Overall, it wasn't too bad considering how much we paid.


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    Bi-fold shower doors, broken hinge

    The bi-fold shower doors I bought were ok initially, but one of the doors had a broken hinge. When I got in touch with the company for help, they wouldn't assist because I didn't check the product within 7 days of delivery. They couldn't or wouldn't give me a replacement hinge, which left me feeling let down by their poor customer service.


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    Shower enclosure

    My experience with Elegant Showers was really good. I called up a few times before I actually ordered, and the people I spoke to were just so lovely and helpful. They answered all my questions and gave me all the details I needed to make the right choice. I had to return a part at one point, and the staff were really helpful and made it all super easy. The customer service at Elegant Showers is definitely one of the best things about them.


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    Shower screen 900x900 quadrant 6mm non easy clean

    I bought a shower screen from Elegant Showers not too long ago, and I have to say I am really impressed with it. The screen came in excellent condition, was packaged well, and the delivery was quicker than I expected. I am really happy with the quality and would definitely suggest it and Elegant Showers to others. Even though it's a bit more expensive than other options, it's actually a great deal for the quality you get.


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    Shower enclosure and tray

    I just bought a new shower enclosure and tray from Elegant Showers. At first, there were some problems with the delivery and customer service because they forgot to collect the shower tray. But then, I spoke to a lady called Maya who sorted it out quickly and organised the collection for free. I really appreciate the nice gesture and the apology for the inconvenience. Thanks a lot, Maya, for your help and professionalism.


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    Shower door purchase

    I bought a shower door from Elegant Showers recently and I have to say, I am really impressed with how good quality and well it fits. The shower door doesn't just look nice, it works really well too. The installation was easy and it looked even better once it was up. Also, the delivery was quick, just like they said it would be, which made the whole shopping experience with Elegant Showers really positive.


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    Shower screen purchase

    I bought a shower screen not long ago and it arrived sooner than I thought. It looks really smart and has totally transformed my bathroom. The instructions were easy to follow and putting it up was a doddle. I would definitely suggest it to anyone wanting to spruce up their bathroom.


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    Bathroom radiator and valves

    I recently ordered a bathroom radiator and valves from this company, but when my plumber mentioned that we needed different angled valves, it became a bit of a nightmare to sort it all out. I reached out to their customer service to return the original valves, but they were incredibly unhelpful and didn't seem to care at all. After numerous emails and phone calls, they essentially told me they couldn't be bothered to locate my returned parcel, so I wasn't able to get a refund. It really seemed like they had no regard for their customers at all! My advice would be to avoid returning anything to this company if you want to avoid a headache.


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    Shower enclosure purchase

    I recently got a new shower enclosure from this store and it's been really great. The staff were so helpful and helped me choose the perfect one for my bathroom. It arrived really quickly too, which was fantastic. I'm really pleased with it and would definitely return there in the future!


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    New shower enclosure

    I recently bought a new shower enclosure from Elegant Showers and I'm really happy with it. It is top quality and looks really stylish in my bathroom, making it look even better. It did take a bit longer to arrive than I thought, but I ordered it during a bank holiday so it makes sense. All things considered, I'm satisfied with my purchase and would definitely suggest Elegant Showers to other people.


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    Radiator

    I have to say, I was really happy with the service I got from the company. The radiator I bought came damaged, but when I got in touch with them, they sorted it out quickly. The nice girl I spoke to told me to email a photo, and they kept their promise by promptly sending a replacement. The prices were reasonable, and the product was top-notch quality.


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    Shower tray purchase

    I was really let down by my recent purchase of a shower tray from this company. It took nearly two weeks for it to arrive, only to discover that the quality was really poor and just not up to scratch. When I tried to return it, they flat out said no, even when I offered to foot the return costs. The customer service was seriously lacking and the whole thing was just a huge let down. I'd definitely recommend avoiding this company at all costs.


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    Radiator purchase

    Ordering was a piece of cake, I got updates on when to expect the delivery. I had a question and the staff got back to me right away. I'm really happy with what I bought - the radiator looks way fancier than it cost once it's up.


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    Shower door purchase

    I've just had a new shower door put in my bathroom, and it's fantastic! It got here right on time and in pristine condition. I watched a video and managed to install it all on my own by following the instructions. The door is working like a dream - opening and closing smoothly with not a leak in sight. I couldn't be more pleased with my buy!


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    Shower tray, door, and screen purchase

    I bought a shower tray, door, and screen from this company on Amazon. Sadly, they were all delivered late. By the 11th day, I was fed up and asked for a refund. What irritated me the most was that I had to cough up an extra £44 for similar items from a different company with next-day delivery. It was shocking how bad the service was, especially considering I was a regular customer with upcoming orders worth £2k. They didn't even offer any help or compensation when I really needed it. My advice? Steer clear of this company and its affiliate too.


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