Evans Clothing

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Evans Clothing

38% Would buy here again

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Spotlight: What are our customers saying?

J
john walton
I used to work for evans customer service before arcadia went into adminsitration, and i can tell you now that evans customers are spiteful nasty and abusive porkers, who call staff members thick a...Read on
J
Joanne Siverns
Very disappointed with the "new" Evans lingerie. They are now owned by City CHic and market themselves as a "World Of Curves" but none of the bras comes in anything larger than ...Read on
J
julie kennedy
i would not use this company again. website is terrible. they took the money out of my account but the order didn't go through. then no phone number to call and customer service chat wasn't very...Read on
J
J
Terrible company. City chic owns them now not Arcadia. Cannot get a refund. Read on
D
Debbie Poyzer
DO NOT BUY FROM EVANS , they have been taken over by city chic who do not communicate with customers , had a battle for weeks and today got this email. Dear Debbie, Thank you for your email...Read on

All reviews (13)

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    none

    I used to work for evans customer service before arcadia went into adminsitration, and i can tell you now that evans customers are spiteful nasty and abusive porkers, who call staff members thick are become 2 impatient because those ... hogs dont ready the terms and conditions. or teh fact mny of these custoemr claim their disabled just as a way to hurl abuse at us staff.

    It could take up to 28 days for a refund to be processed because when a return is done from a parcel shop it is pending on when the courier van is going to be picking up items. or how long it take to sort through parcels at their sorting depots ( it does take time) many customers complained about where there prcel is when they entered the wrong address or didnt check thing clearly, also customer would be abusive because we have an up to percentage off ale which mean id the discount was up to 30% then anything up to 30& would be discounted not exactly 30%

    Customer who chased return also did not follow the return processed proper as they didnt create label from the website insted the sent their clothes in parcels t department stores and to place that cant even process a refund. Also Klarna order could not be returned to store and must be returned within 14 days.

    in regards to quality the quality of the cloth was top notch and their was a 6rh month warrenty for clothes anythign after that is wear and tear and arcadia is not liable for hat item, however customer tried to return cloth after the 28 day tiem frame or a pair of shoes they owned for year is now comming Apart ( to be fair if a ... hog was walking in those shoes contantly for over 6 months than wear and tear is natural.

    The custoemr service staff that we abused were often stressed when they tried to explain thing yet one customer NAn bagan called me thick repeatedly because i explained what up to 30% off meant,

    nay who dont abuse customer service staff and cdont call an online service appalign expially if you hadbnt read the terms and condition and waits the time frame of 28 days


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    Lingerie

    Very disappointed with the "new" Evans lingerie. They are now owned by City CHic and market themselves as a "World Of Curves" but none of the bras comes in anything larger than an F Cup and none of the styles look very supportive. It is definitely lingerie of the sort worn by the type of curvy girls who claim they are plus size but are at most a 16 and is probably at it's best with nothing else to wear over it, not matronly ladies!

    Seems like the old comfortable and reliable Evans is dead.


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    shoes

    i would not use this company again.
    website is terrible.
    they took the money out of my account but the order didn't go through.
    then no phone number to call and customer service chat wasn't very helpful.


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    Would buy here again
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    Clothing

    Terrible company. City chic owns them now not Arcadia.
    Cannot get a refund.


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    Many Items

    DO NOT BUY FROM EVANS , they have been taken over by city chic who do not communicate with customers , had a battle for weeks and today got this email.


    Dear Debbie,

    Thank you for your email.

    I am so sorry to hear that.

    Sadly, I must inform you, we no longer deal with Evans Customers. City Chic who purchased the brand sometime last year has now fully taken over the brand. Please email them at customerservice@evans.co.uk for them to look into the refund for you.

    Also, email them for any future Evans queries or issues.

    Please accept my sincerest apologies for any inconvenience caused. If there is anything further I can help with, please do not hesitate to contact me by replying to this email address.

    Kind Regards,

    Eric

    Arcadia Goup Customer Care

    it does not matter what name you use but the date i had goods was with city chic, evans , arcadia , whoever , nobody wants to know but im not giving up, think time for watch dog ,



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    Denim jacket

    DO NOT ORDER FROM EVANS!!
    Terrible service-clothes delivered with no return labels. You go round in circles in their chat service. They mean not to refund you. Contact City Chic and demand your return label!


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    Clothes from Evans

    I placed 2 orders on 10th February 2021 and they were both delivered. I paid with a £50 gift card and the rest was with my card, it totalled £106.92.
    One order was‬ £53.37 and the other was‬ £53.55.
    The only reason I ordered so much was to use the gift card up because I could only use 50% of it, which I think is disgusting.
    So then the order came, I tried the clothes on and returned all of them apart from 2 tops, 1 from each order.
    The only refund I have to date is £16.78 on 24th February.
    You can't call anyone, you email through the website and it comes back delivery failed. I sent a couple of messages through Facebook, I did get 2 replies now they are being ignored. All I want is my money back, its disgusting to take someone's money that you are not entitled to.


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    Would buy here again
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    2 x coats

    I ordered 2 coats weeks ago,,i've had one delivered but i am still waiting for the other one £75.00 ,,
    There is no one to phone, I have put in an email but no response, feeling very let down and frustrated, they have quite happily taken my money ,but NOT provided me with my coat....I WONT BE USING THEM AGAIN, I WILL BE STICKING TO SIMPLY BE...


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    Padded Coat £80

    Delivered by Hermes Tried to return it as it was unsuitable. Have to print my own returns label - no printer Tried to phone service closed . Please send me a returns label so I can return it ASAP.


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    Blush V neck sparkle top

    Beautiful too ideal for night out but left a trail of sparkley bits everywhere I went. Garment has little bare patches not impressed!


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Evans Clothing

Clothes can be found in many shops, department stores, retailers and other stores. But if you have a curved body, it might be quite difficult to find fitting clothes in your size. So where can you go to for the best plus-size clothing items? One of the shops that sells them is Evans Clothing. But what kind of quality can you expect from their clothes? What kind of materials will they use? How easy will it be to order from their website? How long will it take for them to deliver the clothes? And what kind of customer service will they provide in case of a problem or complaint? Read the reviews that were written by real customers and posted here on BritainReviews. The experiences, opinions and comments of these customers can give you some insight into Evans Clothing so you will know what to expect from shopping at one of their stores or ordering from their website.

About Evans Clothing
Evans Clothing is a shop that sells clothing. The branch consists of 180 stores all over the UK and Ireland. They are specialised in plus-size clothing for women that have a fuller figure.  In their shops, they offer workwear, leisurewear and clothes that can be worn while going out. So no matter what type of clothing you are looking for, they offer formal clothes as well as leisure clothing. These collections consist of knitwear, skirts, trousers, jeans, coats, jackets, dresses, tops, tunics, leggings, jeggings, kimonos, cover-ups, denim and even swimwear and nightwear. Of course, you will also need some shoes to go with your outfit. Evans Clothing offers long boots, ankle boots, biker boots, heeled boots and flat boots. In their lingerie section you can find plunge bras, balcony bras, underwired bras, non-wired bras, t-shirt bras, shapewear, longer sets, knickets, briefs, pyjamas, robes, nightdresses and more. And they sell accessories like jewellery, tights, socks, scarves, rings, necklaces, belts, earrings, bracelets etc. And you can also buy a gift card that you can give to someone on a birthday or other special occasion.


Services of Evans Clothing
Everything you see on Evans Clothing’s website can be ordered online. Evans Clothing will send the dress, lingerie or nightwear right to your home via their delivery service. Evans Clothing also has a customer service department that you can contact in case of any problems or complaints. They will try their utmost to help you out.

Complaints, Compliments and Tips for Evans Clothing
Do you already have some Evans Clothing clothing items in your wardrobe? If so, we would like to know what you think of this clothing shop. How soon were the clothes delivered at your home? Was the ordering process easy? Did the dress or top arrive in one piece? Or was it damaged? How durable is their clothing? Is it also comfortable? And what is your opinion on their customer service? Write a review and share your opinion on Evans Clothing so other people will know what to expect from this shop for clothes and shoes.

What quality is the material used by Evans Clothes? Read all about this shop for plus size clothing, dresses, tops, jeans, skirts, swimwear & lingerie