Evans Clothing Reviews
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I used to work for evans customer service before arcadia went into adminsitration, and i can tell you now that evans customers are spiteful nasty and abusive porkers, who call staff members thick are become 2 impatient because those ... hogs dont ready the terms and conditions. or teh fact mny of these custoemr claim their disabled just as a way to hurl abuse at us staff.
It could take up to 28 days for a refund to be processed because when a return is done from a parcel shop it is pending on when the courier van is going to be picking up items. or how long it take to sort through parcels at their sorting depots ( it does take time) many customers complained about where there prcel is when they entered the wrong address or didnt check thing clearly, also customer would be abusive because we have an up to percentage off ale which mean id the discount was up to 30% then anything up to 30& would be discounted not exactly 30%
Customer who chased return also did not follow the return processed proper as they didnt create label from the website insted the sent their clothes in parcels t department stores and to place that cant even process a refund. Also Klarna order could not be returned to store and must be returned within 14 days.
in regards to quality the quality of the cloth was top notch and their was a 6rh month warrenty for clothes anythign after that is wear and tear and arcadia is not liable for hat item, however customer tried to return cloth after the 28 day tiem frame or a pair of shoes they owned for year is now comming Apart ( to be fair if a ... hog was walking in those shoes contantly for over 6 months than wear and tear is natural.
The custoemr service staff that we abused were often stressed when they tried to explain thing yet one customer NAn bagan called me thick repeatedly because i explained what up to 30% off meant,
nay who dont abuse customer service staff and cdont call an online service appalign expially if you hadbnt read the terms and condition and waits the time frame of 28 daysPlus size and wide fitting purchase
I recently bought some plus size and wide-fitting clothes from this store and I was really impressed with the range and the quality of the items. The store has loads of stylish and on-trend options for those of us who need bigger sizes, which can be a bit tricky to come by sometimes. And not only that, but the fit was spot on and super comfy, which can often be a bit of a nightmare when you're shopping for larger sizes. On top of that, I was pleasantly surprised at how quickly my order turned up. All in all, I had a brilliant shopping experience and I'll definitely be coming back here again in the future.
Long tunic top and nightdress from a promotional sale
I bought some clothes in a sale recently and I was really happy with what I received. The long tunic top and nightdress were just like they were described and they came pretty quickly. The prices were good, especially with the discount I got from the sale. I think the email system they have, letting customers know about sales, offers and new things, is a great way to keep everyone in the loop with what's going on. All in all, I had a good shopping experience and I'll definitely be going back for more in the future.
Wide fitting shoes purchase
I've always had a hard time finding shoes that fit well, especially ones that are wide enough. So, I was really pleased when I came across a pair of smart shoes on your site that actually fit me comfortably. The variety of wide fitting options you offer is pretty impressive and it made it simple for me to choose a pair that matched my style. My shoes arrived quickly and were just as described on the website. I'm really pleased with my purchase and will definitely be returning to shop with you again.
Recent clothing purchase
I recently bought some clothes from this company and I was pleased with the quality overall. However, I did find the prices to be a bit steep, especially after they updated the website. The clothing is really nice but it does seem a bit unfair towards fuller-figured women like me. Because of the high prices, I now only buy things when they're on sale.
Black dress purchase
The black dress I bought came all crumpled up, looked like it had been chucked into the delivery bag without a second thought. Honestly, I was proper miffed at the lack of care and quality. Had to send back a navy dress too, it was in a state, couldn't be saved. Only reason I kept the black one was 'cause I could wash it and hang it out to sort the creases. What's going on with their packaging and shipping standards?
Huge animal print dress and tropical flowers dress
The animal print dress and tropical flowers dress I bought were massive, like really big. I suppose they would be good for maternity wear or if you want extra room. The material was decent quality. The tropical flowers dress had nice bright colours, but it was still too big for me. I wonder if all your models are tall and skinny. Returning items was a bit of a hassle. It would be much easier if they just provided a return address for me to take my parcel straight to the post office.
Maxi dress length issue
I bought a maxi dress not long ago, but it turned out to be way too long for someone like me who is only 5ft 4. The material and design were really nice, but there weren't any length measurements on the product page, so I couldn't tell it would be too long. Still, it was a good price and arrived quickly. When I got in touch with customer service to ask for a refund, they were really helpful and sorted it out for me without any hassle.
Great fabrics, reasonable prices
I really loved the fabrics from this store! The clothes were incredibly comfy and fit me like a glove. I always try to go for clothes with lots of cotton in them, and this store had just what I needed. I ended up buying several items online and had to return a couple, but it was a breeze thanks to their handy return choices at local stores. All in all, I was super impressed with the range on offer and the top-notch service from this store.
Easy online purchase and return
My time at the store was fab from beginning to end. I bought something from their website and it was dead easy and simple. The things I bought turned up quick and were really good quality. Only downside was one item didn't fit me right, but returning it was just as easy. I like how efficient their customer service is and how they make shopping a breeze. Honestly, I can't fault anything about my purchase from them.
Holiday clothing
I was really let down by the delivery service from this company. I ordered in plenty of time for my holiday, but my parcel still didn't show up when it was supposed to, which was a real pain. When I tried to sort it out with customer service, they weren't very helpful at all - nobody seemed keen to help me track down my missing parcel. Because of this bad experience, I won't be buying from this company again if they keep using Yodel for deliveries.
Dress purchase
I bought this dress from a shop recently and I have to say, I'm really happy with it. Some of the clothes there are a bit too young for me, but I managed to find the perfect dress that suits my style. It fits nicely, feels really comfy, and is just what I needed for summer. The colour is also beautiful, and it's added a nice pop to my wardrobe.
Easy ordering process and quick delivery
I really enjoyed ordering from this place - it was so easy and I didn't come across any problems, which doesn't happen often because I find online shopping hard. The delivery was really fast, way quicker than I thought it would be, and that was a nice surprise. The thing I bought was really good quality, and I'm so pleased with what I got. Great job!
Ordering goods
The website was really easy to use, it helped me find what I was looking for and order it without any hassle. I liked that the delivery always arrived on time, which was great.
Parcel trouble
So, I ordered some stuff and it was meant to be picked up at Asda, you know? But then Yodel was the courier and they didn't organise my parcel properly! Fortunately, the folks at Asda helped me track it down after a long wait. I've had better experiences in the past, to be honest.
Jeans purchase
I recently bought some jeans from that shop and I have to say, I was really disappointed with it all. Firstly, I had to get them altered which cost me more money. The clothes on the models are totally misleading, they don't show the real length properly. I got three pairs in different colours and they all fit differently, really frustrating. I had to ask my neighbour for help sending them back because I don't have a printer or a phone that can scan QR codes. I'm definitely thinking twice before buying anything else from there.
New clothes
I recently bought some new clothes from this place, but the delivery was a total nightmare. I was hanging around outside, and they claimed to have dropped it off, but I never received anything. Perhaps they ought to consider using a different delivery service.
Inappropriate sizing
Recently, I bought some stuff online but it turned out they were the wrong size. So, I sent them back to the store and was pleasantly surprised by how quickly they processed my return. I got my money back in just a couple of days, which was great. Despite the sizing problem, I was quite happy with how easy it was to return the items and get a refund.
Black floral dress and grey cardigan
I bought a black floral dress and a grey cardigan from this shop. The quality was good and the prices were reasonable. But, I was a bit let down when I saw that they charged £2.99 for delivery, and it took 4 days to arrive. Also, they charged £1.99 for returns. Because of this, I probably won't shop with them again. There are other shops that sell the same quality clothes for the same price, but they offer free delivery and returns.
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