All reviews of Katie
Review about: ScentStore
Fragrance
I recently bought something from ScentStore and was really happy with the service. The website was easy to use, I found the fragrance I wanted straight away. Checking out was a breeze and I got an email confirming my order quickly. They kept me updated on the status of my order every step of the way, which was great. The package arrived promptly and was well protected to prevent any damage. All in all, it was a good shopping experience and I will definitely think about buying from them again.
Review about: Evan Evans Tours
Tour experience
The tour was alright overall, Kevin the guide kept us entertained the whole time which was nice. But the let-down was when we got to the white cliffs of Dover. The brochure said we'd see the cliffs, Leeds Castle, and Canterbury Cathedral, but it didn't quite happen like that. We only stopped for 10 minutes to snap a quick photo of a tiny bit of the cliffs. It was misleading and we felt let down. Maybe if they had been clearer about what to expect, it would have been a better day out.
Review about: Sobelia
Fragrance purchase
I bought a perfume from this company not long ago and it was a bit of a letdown, to be honest. It took about three weeks for my order to show up, which is such a pain these days when you expect things to arrive quickly. When it finally got here, I was bummed to see that it was just chucked in a boring brown box with no padding or anything. The perfume box looked a bit bashed up and there wasn't even any plastic wrapping on it. Made me wonder if it had already been used or something. All in all, it was a bit of a rubbish experience.
Review about: Tooled Up
Cat scarers
I bought a couple of cat scarers from Tooled Up to try and stop those pesky cats ruining my vegetable patch. The price was great, actually cheaper than other places I checked. The website was easy to use too, so ordering was a doddle. They kept me in the loop about when my order was being sent out and when it would arrive, which was great. All in all, I was really impressed with the service from Tooled Up.
Review about: Lux Plus
Scam membership charges
My experience with this website was a total nightmare! I thought I was getting a good deal on their products when I made a purchase, but later found out I had actually signed up for a membership that charged me every month. The small print did mention the membership fee, but I never got an email confirming it. It felt like I was tricked into becoming a member without agreeing to it. This kind of business practice is sneaky and wrong, so I advise people to avoid this website.
Review about: IKRUSH
Gorgeous clothes, good quality
The clothes I bought were so cute and they fit me really well! They feel really nice and soft, you can tell they're good quality. I got my stuff really quickly, like within a couple of days of ordering. I'd definitely recommend this place to all my friends, for sure!
Review about: Master of Malt
Whisky purchase
I've bought stuff from this website a few times and they've always been great. But my last order got held up by the delivery company, which was a bit annoying. Luckily, Master of Malt sorted it out and sent a replacement when the item was available again. All in all, I'd say this site is good and I'll be using it again for sure.
Review about: Avenue85
Quality products
I'm a regular customer at Avenue85 and I must say, they always come through with top-quality products at a fair price. Every time I buy from them, I'm blown away by the little details and how satisfied I am with what I get. The products are always top-notch and I never have to stress about whether they'll fit because they always match the descriptions perfectly. Plus, the prices are reasonable and I always feel like I'm getting real value for my money.
Review about: Heritage of Scotland
Quality merchandise for a good price
I was well chuffed with the stuff I got from here. The prices were fair and the items were spot on. The delivery was rapid too, which was a nice touch. I’ll definitely be coming back for more in the future.
Review about: EMP
My awesome new clothes
I recently bought some amazing new clothes from this store where my brother always buys his stuff. The delivery was super quick, the prices were fantastic, and everything fits me perfectly. The quality is top-notch, and I love that they have a good return policy if anything doesn't quite work out. Ordering from this place has always been smooth sailing for me - it's definitely my favourite!
Review about: Oxfam Online Shop
Various items from Oxfam Online Shop
As someone who shops at Oxfam Online Shop, I must say I've always been impressed by the great choice and quality of items they have on offer. It's not just about shopping, but knowing that your money is going towards a good cause, helping those who are in need. It's run by volunteers who put in a lot of hard work to support the less fortunate, so it's important to appreciate that. Some people may find fault with the service or prices, but it's key to see the bigger picture - every purchase at Oxfam is making a positive impact and helping to change lives for the better.
Review about: Travelup
Non-amendable ticket purchase
I bought a ticket that couldn't be changed, but then I needed to change my departure dates. Even though the ticket couldn't be refunded, the customer service team really stepped up to help me out. My advisor, Milo Gray, was so kind and helpful the whole time. I really appreciate his amazing service and support.
Review about: The Great Wine Co.
Easy Website Experience, Competitive Pricing, Prompt Delivery
Being a wine enthusiast, I'm always looking for a smooth shopping experience when buying my favourite bottles. My recent experience with The Great Wine Co. was spot on. The website was so easy to use, I found exactly what I wanted with no bother. The prices were really competitive, so I could stock up on my top picks without spending a fortune. Plus, the delivery was quick, my wines showed up in perfect condition and ready to be enjoyed. In short, I'm really pleased with the service I got from The Great Wine Co.
Review about: ZoomDoc
Emergency medical consultation
My husband went and broke his ankle just before our flight, and we were in a right panic trying to sort out medical clearance to change our tickets. The airline wasn't much help, the hospital and doctors' office were being difficult, but the team at the clinic came to our rescue. They saved us a load of money and stress by giving us the documents we needed to cancel our flight without any extra fees. They were quick, so polite, and really saved the day for us during a tough situation.
Review about: Roomdi
Prepaid booking with misleading 'Free Cancellation' policy
I booked something on this website that said I could cancel for free, but I had to prepay 15 Euros. Turns out, though, that the 15 Euros wasn't actually refundable even though they called it a 'Free Cancellation'. Pretty sneaky and not cool, I was definitely not impressed with that.
Review about: Globehunters
Flight tickets
I purchased some tickets from this place, but they failed to buy them on time. The price shot up from $323 to $805 for no apparent reason. Instead of contacting me, they called my daughter, which wasn't great. A lady called Olivia claimed she was too busy to assist. I wouldn't recommend using their services, they are a real nuisance!
Review about: Circle Fashion
Exceptional consignment service
I recently handed over some high-value items to this company and I have to say, I am really impressed! The service they provided was excellent, with the team going above and beyond in every aspect. I was worried that it would take a long time to sell my items, but they actually sold them within 24 hours thanks to their clever marketing strategies and large customer base. The use of an authentication service also gave buyers an extra layer of confidence. And the fair pricing means that everyone is happy - the sellers, the buyers, and the environment! It's great to receive such outstanding and personalised customer service in an industry where it's often lacking. Thanks to the team for a job well done!
Review about: Lemon Pavilion
Chairs purchased
The chairs I got are absolutely fantastic! They're really good quality and they look amazing in my living room. I bought 2 chairs separately and they both arrived really quickly, just a few days apart. The packaging was great, making sure the chairs were delivered in perfect condition. I'll definitely be coming back to buy more from this place.
Review about: LOT
Flight experience
My flight with this airline was really disappointing, to be honest. The customer service was not great, and the staff didn't seem very friendly. The plane was delayed, and the information they gave about the delay was wrong, which was really annoying. Also, my luggage seemed to have been handled badly, as a bottle of eye solution I had packed was broken when I got to where I was going. I wouldn't recommend this airline - you might want to check out other options, as my experience with them was not good at all.
Review about: Parcel2Go
Parcel delivery to France, easy to use app, helpful customer service
I used this service to send a parcel to France recently and I have to say, I was really impressed. The prices were good, the app was easy to use and intuitive. I needed a copy of the Customs Declaration Pro Forma and the chat support was able to send it to me straight away. The customer service I received was excellent and I would definitely recommend this service to anyone needing to send parcels.
Review about: Walk London
Wrong size ordered, quick replacement
I ordered the wrong size by mistake, but the customer service team sorted it out quickly and sent me a replacement pair with no bother. The shoes are actually really good quality and I'm pretty chuffed with how helpful they were. The customer service team were dead friendly and made everything simple and straightforward. I'm grateful for how well they dealt with my error.
Review about: Book My Garage
Suzuki Swift service
I used this service for my Suzuki Swift earlier today but I was left feeling frustrated and disappointed. I had selected a specific autocentre in Norwich but when I arrived, I encountered some issues. The staff informed me that they were experiencing website problems which made the entire process quite confusing and unhelpful.
Review about: FragranceX
Fast delivery, unbeatable prices
I was so happy when my order arrived earlier than I expected. Everything went really well, and the prices were amazing. The only thing is I didn't know the exact delivery date, just got a notification on the day it arrived with an estimated time slot. It didn't bother me too much as someone is usually home, but it might be a problem for some people. Overall, I had a really good experience and I'll definitely be ordering from them again.
Review about: Paisie
Ribbed jumper purchase
I just wanted to say a big thank you to the technical team for sorting out a problem I had. Thanks to them, I was able to buy a gorgeous lilac ribbed jumper. I've already got two v-neck jumpers from your store in different colours that I absolutely love because they're such great quality and fit perfectly. I can't wait to buy more of your stylish clothes for my wardrobe this spring.
Review about: Living and Home
Bedding set
I bought a bedding set from here not long ago and I'm absolutely thrilled with it! The quality is fantastic and the design is really adorable. It was really simple to find exactly what I wanted on their website and the checkout process was a piece of cake. My order arrived promptly and was packaged really nicely to make sure it didn't get damaged in transit. All in all, I'm really impressed with both the service and the quality of the product. I'd definitely recommend this company to my friends and family!
Review about: Pooky
Lovely lamp with 3 settings
I recently got this lamp and I absolutely love it! It's really great because it has three different brightness settings, making it so practical. I can easily adjust it to suit whatever I'm doing, like studying or just relaxing in my room. It's stylish and looks fantastic on my windowsill in the kitchen.
Review about: DrinkWell
Free delivery, amazing packaging
I just have to say, ordering from here was a breeze. I mean, I got free delivery on my first order, how awesome is that?! And when my package arrived, it was like unwrapping a present on Christmas morning - so nicely wrapped! I haven't tasted the drink yet, but if it's as delicious as it looks, then I'll definitely be ordering more!
Review about: The Cotswold Company
Couch and table
I bought a couch and a table from this place recently, and honestly, it was amazing! The company was really great when I placed my order, and they kept me informed about the delivery schedule. The delivery guys were really friendly and they brought everything in with no issues. The furniture I got looks fantastic in my room, and I couldn't be happier! I would definitely recommend this place to my friends.
Review about: Aspinal of London
Product return
I've just had to send something back and was gutted to see that I got charged for the postage and taxes on the return. I didn't realise this would happen and it caught me off guard. If I'd known beforehand, I might have thought about keeping it or swapping it instead. It's put me off and I won't be buying from them again.
Review about: Harkness Roses
Rose plant
I bought a rose plant not long ago and I have to say, I'm really impressed with the service I received. The plant arrived on time, was well packaged and even came with a stake to support it. It's now blooming beautifully in my garden, giving it a lovely touch of elegance. I really appreciate the care and attention to detail that went into making sure the plant arrived safely and in great condition. I will definitely be coming back for more and would definitely recommend their products to anyone else.
Review about: The Works
Art supplies
I decided to pop into The Works to pick up some art supplies for this school project I'm working on, and man, I was so pumped! But then, when I went to order them online, it was a complete disaster. Seriously, their online ordering system is absolutely dreadful. I accidentally put the wrong colour paint in my basket and tried to change it straight away, but nope, there was no option for that. I couldn't even cancel my order, even though it hadn't been shipped out yet. Not cool at all, mate.
Review about: Luca Faloni
Recent online purchases
I've just done some online shopping and I have to say, I was really impressed with the quality of the things I got. You can tell that a lot of effort and skill has gone into making each item, from the lovely fabrics to the perfect stitching. I especially loved the silk cashmere shirt and the roll neck cashmere jumper - they were real standouts. I'll definitely be buying more from Luca Faloni in the future, it's become my go-to for upgrading my wardrobe.
Review about: Bed Kings
Verona window seat with storage
I'm absolutely delighted with my recent purchase of the Verona window seat with storage from this company. It fits perfectly at the end of my bed and really adds a touch of elegance to my bedroom. The quality of the product is fantastic, and I have no doubt it will stand the test of time. The customer service I received was excellent - the staff were all friendly, helpful, and very professional. I would definitely recommend this company to anyone looking for top-quality furniture.
Review about: Equi Supermarket
Purchased item online
I was really let down by my shopping experience with this company. I ordered something at the end of December and it turns out the goods were stuck near China. After lots of emails and waiting around for a month, they ended up giving me my money back without me ever getting the product. It felt like they were just borrowing my cash interest-free. I'd suggest checking out some reviews from other customers before buying anything from them.
Review about: Cyprus Paradise
Booking Holiday
I phoned up to get some info for my holiday, and before I knew it, I'd ended up booking it all because Diane was just fantastic! She was really helpful, answered all my questions, and didn't hurry me at all. I can't wait for my trip now, all thanks to her!
Review about: Match Fragrances
3 sporty, irresistible, and vibrant perfumes
I recently purchased three 100ml perfumes from Match Fragrances and I have to say, I'm really impressed. I was able to use a discount code on my first order, and the way the perfumes were presented was excellent. I particularly like the unique shapes of the bottles, they look really cool on my shelf. Unlike other cylindrical bottles that are difficult to travel with, these ones are much more practical. The quality of the perfumes is fantastic, they arrived yesterday and I can already tell that my family members will love them. Overall, I'm really pleased with the service from Match Fragrances.
Review about: Foyer Global Health
International health insurance
International health insurance can be quite a hassle, particularly when you're living overseas. However, I have to admit, I was really impressed with the service from this company. Ordering online was easy, and the customer service team were really helpful and friendly. Everything just went really smoothly, without any stress or problems. I felt like they genuinely cared about me, rather than just treating me like a random customer.
Review about: Evolution Slimming
Ordered 04/01/2019
I placed an order on the 4th of January 2019 and paid £107.97. Unfortunately, I didn't receive my order and had to wait for a reply from customer service. It was really frustrating not hearing back and not getting my order.
Review about: Evans Clothing
Easy returns
I bought some clothes recently but had to send them back because they didn't fit properly. Thankfully, the return process was really easy and simple. It was a relief to know that if something didn't suit me, I could just send it back without any hassle. I'll definitely think about ordering from them again in the future, knowing that I won't be stuck with anything that doesn't suit me.
Review about: Dusk
Cushion covers purchase
I have to say, the cushion covers I bought were really great! They were such good quality and looked way more expensive than they really were. I could easily think they came from a fancy designer shop. My whole experience with the products from this store has always been excellent.
Review about: Joma Jewellery
Bracelet ordered for daughter's birthday
I have to say, the customer service was really fantastic! I forgot to check the delivery date for my daughter's birthday present, but when I sent them an email asking if I could get it sooner, they sent it out the very next day at no extra cost. I was amazed by how quickly they replied and how willing they were to assist. The company really went out of their way to make sure I got the gift on time. I wouldn't think twice about ordering from them again. The jewellery is beautiful as well. Thank you!
Review about: Radical Storage
Storage convenience
The location was spot on for us - it was right next to our Airbnb. The owner of the business was so friendly and helpful, which made everything really smooth. We managed to drop off our bags in no time, so we could enjoy exploring the city without all that extra weight. All in all, a fantastic experience.
Review about: Sunshine Mobile
Sim card and iphone8 plus
No positive all negative,I wanted to get my daughter a phone for her birthday so I received the SIM in January and I'm still waiting for the phone 7 months later they won't answer the phone or respon to my emails
Can you please help me? I need to cancel this they will run my bank account in the ground
Review about: Sunshine Mobile
Still waiting
Any reviews on here that are good are from Employees this company is just a scam to get your money and never send you a phone. DO NOT HAVE A PHONE FROM THESE! they just keep taking your money and never send you a phone they say you have to pay a certain amount of weeks before they send you a phone but they never send it I'm a cancer patient thought I'd buy the wife a phone whilst lying in bed one night in hospital found these on search engine filled form in and waited and still waiting so far paid £440 11 weeks payment of 40£ this is for S10 and nothing phoned them up said if i pay another £160 today they could send me a iPhone 8 not even the phone i wanted reporting to trading standards .
536325 naber order ai can't find the order ai gest pay .....?
Can you please help me? I need to cancel this they will run my bank account in the ground
Tell your bank to stop all futures payments and report this site on online fraud website
Review about: Sunshine Mobile
Mobile phone
Very bad experience buying of this company not only have they took £360 out of my account they not issued a phone ,I have asked for a refund for which they said no as a mum with three disabled kids this is a lot of money for me to lose .this experience as been very upsetting to me and I advice people to think twice before ordering of this site
I have been paying £40 a week for 8 weeks I phone them up today to see what’s happening with my phone and they put the phone down on me looks like they just take money off people will be going to trading standards about this no happy at alll
Can you please help me? I need to cancel this they will run my bank account in the ground
Review about: Shaw Academy
photography course
The course is very simple to use and they are very good at doing follow-up. The free trial is a great deal, so overall I'm pleased.
Review about: Brightside Insurance
Car insurance
Please avoid!!! I have had a nightmear with this company to cut a long story short my ex partner is an abuser/ control freak who set my car on fire outside my home in the middle of the day this was nearly 5 weeks ago! I have not been able to work since as I am a care assistant who works for an agency and works in different locations everyday! I have a support worker myself due to what I have been though with my ex partner with abuse, physically, mentally and financially due to this a support worker sent a letter to the company stating the facts of my case and what I had been though my ex partner targeted my car so I couldnt work and knew I would be left with nothing! We are in 2020 and still there is no understanding of domestic abuse and the troubles people face after. I have been left waiting weeks by this company every time I have contacted them I get told something different on every occasion I have explained I need a car for my job not even a courtesy car offered when asked I got refused but still in the mean time 2 weeks after I had made the claim I still have no car to drive a full months payment over £100 was taken out of my bank which I could not afford due to not being able to work and beung a single mother as I had already explained several times when contacting the company for an update, Pauline Alexander has been dealing with this claim and has dragged it out for as long as possible with no care at all everytime I speak to this person I get told something different! This person has no idea of how to do the job! as of today I am still waiting for a pay out with my next monthly payment coming soon for a car I don't have any longer. The only reason i have goven this review 1 star od because it wont let me leave them empty that's what this company deserves 0 star rating!!!
It also took the company over a week to pick my burnt out vehicle up that was basically left on my door step with kids in the street playing with it I did advise the company of this to which I had no response, it took another week then for the people who picked my car up to give it to the insurance then also tired to send another company a week later for my car which already had been picked up by them that got me worrying. Never ever use bright side insurance!
Review about: Samuel Johnston
Maxi Cosi Rodifix
Please do not buy from here!! I have an issue with my Maxi Cosi car seat constantly squeaking from the headrest, which is less than 1 month old. They firstly told me that issue was a design feature! and then that they won't be doing anything about it. Simon (the Director) told me that he had read the 5 plus emails I had sent them on this issue and that he isn't going to reply!!!
Also, the car seat out of the Maxi Cosi box, with the tags removed and just inside a plastic back, Simon assured me that this is how they come...err no they don't! Again not willing to do anything.
ABSOLUTELY SHOCKING! Customer service is non-existent and as stated by Simon (the Director) they don't have a complaints procedure! Oh and apparently sending them emails asking for responses and stating your consumer rights is threatening behavior!
I wish this would allow you to give 0 stars!!
with customer service like this no wonder they don't have a twitter page!I am currently going through this! Customer service is shocking! Except I brought a car seat which is faulty!! My newborn baby’s head keeps flopping forward and they told me my car was UNFIT FOR PURPOSE not their seat and put the phone down!!
Review about: LottoGo
cheap lotto entry
disgusting company! you think you’ve committed to under £3 and suddenly you’ve spent £17. they promised me a full refund but they kept back £2 99 without any explanation. avoid!
How did you get in contact with them for refund as this has happened to me, I paid out £1 for them to take another £17 off me the following day at 4am less than 24 hours ! I want my money back!
Review about: Astrid and Miyu
Appalling customer service
I’ve been shopping with A&M for years now but never again after the way I’ve been treated by customer service. Absolutely appalling!
Do sunshine do the Samsung galaxy note 20