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High sleeper gaming bed
I have just finished assembling the high sleeper gaming bed in grey we bought for our grandsons 8th 🎉 birthday.
Don’t worry about any issues with it being sturdy and good enough, I can’t praise them enough.
The service and delivery was brilliant, they phone you when they are on the way on the day they promise to deliver for a start.
The assembly is relatively easy if you are comfortable with diy, and the quality of the bed is very good, I would recommend using them if you are looking for a boys high sleeper bed
Only good things to say about this product
Thanks for making my grandson’s birthday a superb day during lockdown, a great smile was on his face todayBunk Bed
Horrendous customer service. We recieved a confirmation date for our delivery, and I managed to organise time off work to receive it. Subsequently, we recieved another email stating that it was in fact not in stock and would be delivered at some point in the future. They refused to organise the delivery around my schedule this time, and I told them that I would be in contact with a new date. Instead of waiting for that, their couriers dumped the delivery outside our door in the rain one day with no prior notice.
TV Bed
Ordered a TV bed on January 11th, expected delivery delays due to the nature of the item along with Covid-delays. However I was then emails to say I wouldn't receive shipping confirmation (not even the actual delivery) my item until 7 days from April 1st. Asked for a refund which was acknowledged (expected 5-7 working days from receipt of the email). This time passed & when I followed up again I was told the refund had been "stuck in an automated payment system" & it would now be another 5-7 days. Terrible service not only in taking an order they knew they couldn't fulfil in any respectable amount of time, but then not to issue the refund allowing me to find a suitable replacement. Wouldn't recommend this company at all.
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