Happy Beds
All reviewsHappy Beds
75% Would buy here again
All reviews (4)
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High sleeper gaming bed
I have just finished assembling the high sleeper gaming bed in grey we bought for our grandsons 8th ???? birthday.
Don’t worry about any issues with it being sturdy and good enough, I can’t praise them enough.
The service and delivery was brilliant, they phone you when they are on the way on the day they promise to deliver for a start.
The assembly is relatively easy if you are comfortable with diy, and the quality of the bed is very good, I would recommend using them if you are looking for a boys high sleeper bed
Only good things to say about this product
Thanks for making my grandson’s birthday a superb day during lockdown, a great smile was on his face todayBunk Bed
I am really not happy as buying from HAPPY BEDS. I bought bunk bed nearly 45 days ago. I paid all money.I knew my consent at that level. At delivery date they gave me 3 out of 4 packages plus 2 others. They had lost one. They did not call me, I reached the help desk and provided them all delivery photos. They apologized and said they will turn to me in 48 hours. I waited but no one called me or sent me a message. I called again, they said they are checking and would return to me next day, but again no call. Every-time I called them but they never turned back to me. Meanwhile my two small sons needed to sleep on the floor with some blankets. I told them several times, at last they said they found my lost package and it will be delivered on this Monday (01.10.2021). Today just 10 mins. before delivery transportation company sent a message that they would not deliver because they had no package. It was really crazy. I called them again, they said let's check what is happening. Then I got a shock. Because everything was wrong, there was no package no where, they had a mistake about the package finding. Actually they did not find anything. Again if I did not call I would not learn this nightmare. They say they will provide me a package this week instead of the lost one. I do not know what to do because at the end still everything is ambiguous. They just promise but nothing is happening.
Bunk Bed
Horrendous customer service. We recieved a confirmation date for our delivery, and I managed to organise time off work to receive it. Subsequently, we recieved another email stating that it was in fact not in stock and would be delivered at some point in the future. They refused to organise the delivery around my schedule this time, and I told them that I would be in contact with a new date. Instead of waiting for that, their couriers dumped the delivery outside our door in the rain one day with no prior notice.
TV Bed
Ordered a TV bed on January 11th, expected delivery delays due to the nature of the item along with Covid-delays. However I was then emails to say I wouldn't receive shipping confirmation (not even the actual delivery) my item until 7 days from April 1st. Asked for a refund which was acknowledged (expected 5-7 working days from receipt of the email). This time passed & when I followed up again I was told the refund had been "stuck in an automated payment system" & it would now be another 5-7 days. Terrible service not only in taking an order they knew they couldn't fulfil in any respectable amount of time, but then not to issue the refund allowing me to find a suitable replacement. Wouldn't recommend this company at all.
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