Hudson Reed Reviews
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Good collections
When we wanted someone to supply all our bathroom needs, I told my husband to try out Hudson Reed. We've been hearing a lot about them. They were the ones who supplied my friend, Brittany their collections. When she set them all, they gave her bathroom a homey feeling and were so nice to look at.
My husband ordered them online and they provided us with everything we needed. Their bathtubs were big and could contain three people comfortably not to mention the faucets, sinks, towel warmers and many others that we got.
Their products are modestly priced and not something you can't afford.
Their online delivery is quite nice.
It would have been good if they added furnitures to their products so you'd get all your essential house decorations from them.
My husband loves them and we are hoping to buy again soon.Good collections
When we wanted someone to supply all our bathroom needs, I told my husband to try out Hudson Reed. We've been hearing a lot about them. They were the ones who supplied my friend, Brittany their collections. When she set them all, they gave her bathroom a homey feeling and were so nice to look at.
My husband ordered them online and they provided us with everything we needed. Their bathtubs were big and could contain three people comfortably not to mention the faucets, sinks, towel warmers and many others that we got.
Their products are modestly priced and not something you can't afford.
Their online delivery is quite nice.
It would have been good if they added furnitures to their products so you'd get all your essential house decorations from them.
My husband loves them and we are hoping to buy again soon.Towel warmer purchase
This was actually our first time buying from this company, and kind of annoyingly, the towel warmer we got was all messed up when it arrived, probably from being chucked around in transit. But, on the bright side, the person we spoke to in customer service was dead helpful and quickly sorted out a replacement for us. It turned up a few days later totally fine. The product itself seems decent quality with a nice finish. We're pretty happy with how our first order turned out and grateful for the quick service from the company.
Shipping issue resolution
I had a little trouble with my order shipping recently, but I was really pleased with how quick and efficient the customer service team at the company dealt with it. Despite the hiccup, Hudson Reed sorted things out swiftly and made sure I was happy with my purchase. Their emails were clear, professional, and showed they really cared about my satisfaction as a customer. It's good to know that they really value customer happiness and are willing to do whatever it takes to make things right.
Towel warmer purchase
I had a few questions about the towel warmer before I bought it and I was happy with the quick and helpful answers I got. The delivery was fast and the towel warmer fitted perfectly into the small space in my bathroom. It's the perfect size for two big towels. I'm also grateful for the suggestion to use a smart switch to operate the towel warmer - it's a fantastic addition to my bathroom.
Heated towel bar purchase
Hello, I work as a plumber and I ended up purchasing this heated towel bar based on the recommendations. However, the client suddenly changed their mind without informing me, which I found a bit rude. I decided to reach out to customer support via email, and they were really helpful. They provided instructions on how to return the item, so hopefully, I will receive my refund soon. I greatly appreciate their assistance.
1000W electric radiators purchase
I bought two 1000W electric radiators for our living room from this company not long ago. Sadly, the first pair got here in a bit of a state due to some rough treatment during shipping. Nevertheless, the company really stepped up and showed some great customer service by sending out replacement radiators right away, this time with better packaging to keep them safe. Even though one of the radiators still had a small dent, generally speaking, I'm happy with the quality and how they look.
Heating element purchase
I bought a heating element for my bathroom from your company not so long ago, and I'm really happy with both the product and the service I got. I couldn't find the exact heating element I wanted on the website, so I rang up customer service for some help. The person I spoke to knew their stuff about the products and gave me some great advice on picking the right one for me. I was really impressed with the customer service and it made me feel good about my choice to buy from you.
Radiator purchase for home heating
I bought a radiator for my home heating recently and I must say, the customer service team were absolutely fantastic. I had never purchased this kind of product before, but they were so helpful and knew their stuff. They walked me through the whole process, explaining all the options and making sure I had everything I needed. They even gave me some contact numbers in case I had any problems. I really appreciate their great help and support.
Shower system purchase
I just wanted to say a big thank you for the amazing service I got when buying my new shower system. The person who helped me out was really friendly and always there to answer any questions I had. The shower I wanted was in stock and got to me in the US super quickly. The tracking they gave me made it easy to see where my package was at all times. I couldn't be happier with how professional and quick the team at Hudson Reed were.
Radiator purchase for small job
I've recently bought five radiators for a little project, and I must say I was really impressed with the quality and design. The radiators were packed up nicely and arrived in a decent amount of time. The finish on them is really smooth and they seem to be built to last. Being a small business, I find it easy to work with this company and I'm excited for any future purchases.
Replacement part for a 10-year-old order
Hey, Summer was absolutely awesome! She managed to track down a really old part for me and went the extra mile to ship it over to the US. Huge shoutout to her for being so determined and keeping me updated every step of the way. Summer, you're amazing!
Damaged radiator replacement
I recently bought a radiator from Hudson Reed and unfortunately, it arrived damaged because of issues during shipping. At first, I was pretty annoyed, but when I phoned customer service, they were really quick to help and made sure to replace the damaged radiator straight away. It definitely restored my trust in their service.
Damaged product
I've just bought something from this company and it was a total let-down. The item arrived damaged and, even after reaching out to customer service, I still haven't got a return label or a replacement. It's really frustrating because now I have to push to get my money back and pay for the return postage. It's been a massive waste of time and money, not to mention it's set back my bathroom renovation plans.
Damaged radiator replacement
Recently, I had an issue with a radiator I bought that got damaged during delivery. Luckily, the customer service team at Hudson Reed, especially Curtis, really helped me out and sorted everything efficiently. I sent them photos of the damaged radiator and they sent me a replacement without any problems the next day. Even though it delayed my project a bit, I'm grateful for how quickly and easily Hudson Reed fixed the situation.
Towel Warmer for Bathroom Remodel
I was so impressed with all the choices in the store, and I was really happy with how quickly I got my order. They packaged the towel warmer really well, so it came in perfect condition. I'm really pleased with what I bought and I'll definitely be telling other people about this shop.
Fast delivery of the exact product I ordered
I was really impressed with how quickly my order arrived - it was spot on! Everything was in perfect condition and just what I wanted. Setting it up was a piece of cake, and I was able to start using it straight away. I can honestly say that I'm over the moon with how well everything went with this company.
My cool stuff
I collected all my bits and bobs and it was absolutely fantastic! I picked up a couple of awesome items and a few other bits and pieces. They arrived really fast and were in perfect condition. They are looking really great in my bathroom and are working perfectly. I will definitely recommend them to my friends. The staff who helped me during my shopping were extremely friendly and kept me informed about everything. Thank you so much!
Stylish product, lacking installation support
I bought this really classy product the other day, but I gotta say, I was pretty gutted with the lack of help I got with installation. I mean, the design and size of the thing were spot on, but I had a nightmare trying to find a plumber willing to fit it and adaptors to make it work with Canadian pipes. And to top it all off, the company couldn't even give me a recommendation for a decent plumber. They did sort me out with a credit in the end, but I reckon Hudson Reed should have a list of trusted plumbers for putting in their stuff.
Review with most votes
Stylish product, lacking insta
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