All reviews of Leah
Review about: Kiko Milano
Eyeshadow palette purchase
I bought an eyeshadow palette online, but it arrived damaged. I wasn't happy about it, so I got in touch with customer service straight away to sort out a return and refund. Unfortunately, even after trying a few times and waiting for three weeks, I still haven't heard back from them. It's really disappointing to deal with such bad customer service. Looks like I might have lost my money here. I'd recommend staying away from ordering online from this company - their customer service online seems to be pretty unresponsive and not very helpful.
Review about: Vintage Travel
Clean house, pool, hot tub, sauna, tennis court, rep visit, clear instructions
I stayed in this amazing house with my family and it was incredibly clean. The highlight was definitely having access to a pool, hot tub, sauna, and a tennis court! A representative even popped by to greet us, which was fantastic. Moreover, the directions on how to reach the house, where to locate the keys, and the gate codes were all very straightforward and simple to understand. It made our stay much more enjoyable knowing exactly what to expect.
Review about: Weird Fish
Blue sweatshirt
I recently bought a lovely blue sweatshirt from this shop, and it's super cosy! The material is really soft and keeps me nice and warm. I'm really happy with it. However, the sizing is a bit strange. Normally I wear a size 12, but I had to go up to a size 16 in this sweatshirt because the smaller sizes were too tight. So, it's definitely worth trying it on before you make a purchase!
Review about: Zooplus
Pet supplies
I love shopping at this company for all my pet supplies because they have a fantastic range, and I've been a loyal customer for years. However, I must say that their delivery service leaves a lot to be desired. I've had several packages turn up late or damaged, and it's been really annoying to sort out.
Review about: Voyage Privé
Florence trip
I've visited this website a couple of times now and it's always been great. It's simple to book online, but just double-check all the info, especially if there are flights to consider. My sister and I recently went to Florence and stayed at the fantastic MR Florence Hotel. It was really clean, the staff were lovely, and the breakfast was delicious. We were conveniently near the train station and only a short distance from the city centre, so it worked out perfectly! We had the most amazing time on our holiday.
Review about: Compare the Man and Van
Antique furniture move
I decided to give this company a go after checking out some reviews and I must say, I was pleasantly surprised. Even though I had to help the driver with directions, everything went really well. The van they provided was in excellent condition and the driver and helper were so helpful. They took great care of my antique Edwardian ship Captain's cabinet, it was like it was their own. All in all, it was a really satisfying experience.
Review about: Mozillion
Electronics
I bought some electronics from this company not long ago, and I have to say, for the most part, it was a good experience. However, I was a bit let down by the fact that there wasn't much control over who was selling stuff. It can be annoying for people who are genuinely looking to buy when there's no guarantee that the sellers are legit. That being said, I managed to sort things out thanks to a really friendly staff member. Dealing with the hassle did dampen my happiness a bit, but in the end, I still got hold of a really good product.
Review about: Simply Log Cabins
Log Cabin purchase
I've recently bought a log cabin from this company and I must say, my overall experience was pretty good. The service was excellent, they kept me updated regularly on how my order was progressing. When it came to the delivery, everything went smoothly and the driver even gave me a call beforehand to confirm the delivery time. The only downside was that I found the installation instructions a bit lacking in detail, it could have done with clearer tips. But despite that, the log cabin itself is really well-made and lives up to the quality they advertised. I decided to insulate and clad the inside myself, and also added power and lighting, which made it much more comfortable to spend time in. I even got a bit creative and used some of the packaging material to make guttering brackets for the roof. All in all, I'd say the product was definitely worth the money.
Review about: Honest Mobile
Quick and efficient customer service
I was really impressed with the customer service at this mobile company. The staff were super helpful and straight to the point. Luke, in particular, was amazing. I'd definitely recommend this company to anyone who's after a straightforward service.
Review about: Haute Florists
Pink roses bouquet
The website was really easy to use and find my way around. I liked how everything was laid out clearly and the product descriptions were detailed. The only thing I would have liked is the option to upload a photo of the flowers before they were sent, so I could see what my friend would be getting. The checkout process was really straightforward. I was happy with how everything went when I was shopping online.
Review about: YesCapa
Campervan booking for Euros
This company was a complete nightmare to deal with. We had booked a campervan for the Euros tournament and thought everything was sorted. However, when we tried to get in touch with the owner for some details about the van, we heard nothing back. It soon became obvious that we were dealing with a scammy owner. We promptly cancelled the booking and contacted YesCapa for a refund, but all we got were excuses and no clear answers. Their customer service just kept hiding behind unclear policies that didn't really help us. It was so frustrating to be left hanging with no help from the company.
Review about: The IT Bay
New laptop
I had a chat with Louis on the live chat and let him know which laptop I was interested in, along with some upgrades. Ordering it was really easy. They made sure to keep me updated and my laptop arrived right on time. I haven't had any experience with their after-sales service yet, but everything has been going well up to now.
Review about: Hawkers
Sunglasses
I bought myself a pair of sunglasses back on the 18th of July. The website promised delivery within 5-7 days, but it's been well over a month now and still no sign of my order. I've tried emailing them several times, but no response at all. Even reached out on Instagram and all I got was some excuse about Brexit causing delays. It's really frustrating to not get any updates or explanations from them about what's going on with customs. Customers deserve to know about potential delays upfront, not left hanging like this. I'd recommend everyone to stay away from this company after how I've been let down.
Review about: Hudson Reed
Damaged product
I've just bought something from this company and it was a total let-down. The item arrived damaged and, even after reaching out to customer service, I still haven't got a return label or a replacement. It's really frustrating because now I have to push to get my money back and pay for the return postage. It's been a massive waste of time and money, not to mention it's set back my bathroom renovation plans.
Review about: Daimani
Concert ticket purchase
I recently bought some concert tickets through Daimani. The whole process was really easy and simple. I had a few questions before and after I bought the tickets, and each time I got in touch, I got a quick and really helpful reply. The VIP seats we had at the concert were fantastic, giving us a brilliant view and access to special lounges. It really made our experience at the event even better. The performance was amazing, and I had a great time. Big thanks to the team at Daimani for giving us a night to remember!
Review about: Virgin Mobile
SIM activation and number transfer
The SIM activation and number transfer ended up taking longer than I thought it would. The speed test was disappointing, and I found it hard to understand the customer service representatives. Plus, the responses on live chat were really slow. Overall, my experience with the service provider was pretty frustrating.
Review about: Weird Fish
Lost purchase, replacement sent
The first thing I bought from this store got lost in the mail, but when I called customer service, they sent out a replacement right away and it arrived the next day. I was happy with my original purchase and really impressed with how well they dealt with the problem. Overall, I am happy with my time shopping here.
Review about: Black Label Grooming
Beard grooming products
I ordered some beard grooming products from this company not long ago, and honestly, it's been a bit of a nightmare. I've been waiting for over a month now, and despite my best efforts to get in touch with them by phone and email, there's been no response at all. I even did some digging and found out that their accounts are overdue on Companies House. It's really disappointing because my husband is a big fan of their products and we've never had any problems with them before.
Review about: NAAMA studios
Microblading removal
For three long years, I suffered with my awful microbladed eyebrows which caused me so much stress and misery. No matter what I tried, I couldn't get rid of them and I felt so hopeless. Then I found Naama Studios and their amazing laser removal machine. When I went for my appointment, Yasmine welcomed me warmly and skillfully removed my tattooed eyebrows in just five minutes. I was so emotional and grateful, tears filled my eyes as I hugged her tightly in pure relief. The service at Naama Studios is truly outstanding, and their machine really is like magic.
Review about: Etyres
Efficient service
I was really pleased with how well the technician looked after my car. They were professional and very careful. The service I got from the moment I arrived until I got my keys back was excellent. I liked how they paid attention to every little detail and were friendly throughout.
Review about: Countryside Ski & Climb
Camping mat purchase
I bought a camping mat here recently and I have to say, I was really happy with how it went. They sent out my order quickly and the mat was just what I was expecting. I was pleasantly surprised by how good the price was and ended up getting another one not long after my first purchase.
Review about: Joom
Beautiful and trendy clothing, pay attention to sizing.
The stuff on this website is really nice and stylish, but I'd suggest being careful with the size guide they give you. From what I've found, the clothes come up quite small which was a bit of a letdown, even though the materials they use are top-notch. I had to pass them on to a friend who's a smaller size because they just didn't fit me properly.
Review about: Lemonade
Quick and efficient claim process
I just wanted to share my experience of submitting a claim recently. I was really impressed by how fast and smoothly it all went. I sent the claim on a Friday and boom, by Tuesday the money was in my account. The whole thing was so easy and hassle-free, all thanks to the user-friendly app that pretty much does it all for you. It was definitely one of the best decisions I've made since getting my dog.
Review about: Great Little Breaks
Our 2 night break on the Isle of Wight
Our trip to the Isle of Wight was absolutely fantastic! Everything went really well from the moment we arrived at the ferryport until we left. Booking our trip was a piece of cake, and everyone was incredibly helpful. The hotel was excellent, in a great location, had brilliant staff, and the food was delicious. I'm looking forward to going back soon! Cheers!
Review about: VapeSourcing
Pod devices and pods
Always quick shipping. Never any issues. Love ordering from here.
Review about: Holiday Gems
Holidaygems
Has anyone having a flight cancelled due to covid and booked with holidaygems had there refund yet?
It keeps getting delayed
Thank you
Hi Leah
They are basically saying it will be 5-6 months until you get refunded.