Lux Plus27 reviews
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SCAM - please read on. Positive reviews are likely to be written by the company.
From the point that a customer buys an item, they will, FROM THAT POINT automatically on a monthly basis have £8.99 extracted from the card they used.
The excuse the company uses is that it is for a compulsory membership.
The member has the right to cancel, but the membership itself IS NOT TRANSPARENT, so will only be discovered when you see the fee on your bank statement.Unfortunate experience
I really had a terrible experience with this company. I got scammed and ended up with a really rubbish product that I paid a lot for. It was definitely the worst experience I've ever had with an online shop. I would strongly recommend that people avoid using this company to prevent the same kind of letdown and hassle.
Misleading and Terrible Customer Service
This shop is a complete joke. I feel like I've been tricked into wasting my hard-earned cash on products that don't live up to the hype. The customer service is terrible, it's like speaking to a brick wall. I asked for help and got absolutely nowhere, it's as if they don't even bother reading the messages. I wouldn't go near this shop with a ten-foot pole, let alone shop here again. It's just a total waste of time and money.
Price deception
It's really important to be careful when dealing with this company because they like to hide subscription charges in the small print. My daughter got caught out by their sneaky tactics - she signed up for a membership thinking it was a good deal, but then found out they were actually charging her £9 every month. It's obvious that they're aiming at people who might not fully understand the terms and conditions, so I'd recommend that others make sure to read all the details before buying anything.
Scam membership charges
My experience with this website was a total nightmare! I thought I was getting a good deal on their products when I made a purchase, but later found out I had actually signed up for a membership that charged me every month. The small print did mention the membership fee, but I never got an email confirming it. It felt like I was tricked into becoming a member without agreeing to it. This kind of business practice is sneaky and wrong, so I advise people to avoid this website.
Membership dispute
I had a really awful experience with this company's membership policies. They were trying to trick younger customers into signing up for memberships, and even after cancelling, they still tried to take money from a minor's account. It's really not on and totally ruins their reputation.
Subscription service experience
I've been really let down by this company recently. I thought I was just making a one-off purchase, but it turns out it was actually a subscription service, which was not made clear. When I tried to cancel, I had trouble with the email address they gave me. So, I ended up reporting them to the proper authorities due to their dodgy business practices. The lack of honesty and sneaky methods they used are just not on. It's definitely taught me to be more careful when buying from unfamiliar brands in the future.
Unwanted membership subscription
I bought something from this company not so long ago, and they went and signed me up for a membership without even asking. Now they're taking money from my account every month through direct debit, when I never said I wanted to subscribe to anything. I feel like they've pulled a fast one on me and are being sly with their tactics. I've tried getting in touch with their customer service to sort it out, but the response I've had so far hasn't been very helpful.
Luxury skincare products
As a customer at Lux Plus, I treated myself to some fancy skincare products that I'd been eyeing up for a while. At first, I was a bit unsure because of some of the mixed reviews I'd seen online, but I decided to go for it anyway. I was really happy when my order turned up quickly, and the quality of the products was even better than I expected. Plus, the prices were much more reasonable than other places I'd seen, which saved me a good chunk of money. When it came to signing up for membership, it was a breeze - the website clearly said it was a free trial that I could easily cancel before it ended. All in all, my experience with Lux Plus was top-notch, and I don't think those negative reviews really tell the full story.
Online order received promptly
I was really happy with how quickly my online order arrived, but there was a bit too much packaging for my liking. Most of the things I got were as good as I hoped for, except for one major let down. I was really looking forward to trying out the lip pencil from a famous brand that I ordered. However, when I opened the package, I saw that the tip of the pencil was broken. I tried twisting it, but it just wouldn't come out of the tube. I was pretty gutted because the colour seemed just right for me.
Sneaky subscription scam
I'm absolutely livid about what this company has done with their sneaky subscription scam! I bought something from them and next thing I know, I'm being charged £8.99 without even knowing I'd signed up for a subscription. And when I asked for a refund, all I got was some generic message turning me down, just like everyone else. The product itself was okay, but the whole subscription mess is just plain wrong and can't be tolerated.
Membership scam
I'm really disappointed with how Lux Plus runs things. I made a one-off purchase and they went ahead and signed me up for a membership without even asking me. And to top it off, they've been charging my bank account each month without giving me any heads up. It's definitely fraud in my eyes, and I'm shocked by their shady way of doing business.
Subscription scam
This company is definitely a fraud. I bought something from them just once in February, and now I've found out they've been taking £8.99 from me every month without asking me! It's obvious they're sneakily using people's payment info to set up subscriptions without permission. There's loads of folks on here with the same problem, so it's not just me. If you're thinking of shopping here, my advice is to stay well away to dodge their dodgy tricks.
Neutral Color laundry detergent
I always get my Neutral Color laundry detergent from this place because I have a major allergy and they are the only ones who stock it. It's really crucial for me to have this detergent so I can wash my clothes without any issues. I've been purchasing from them for a while now and they always deliver really fast. The staff are also really friendly and helpful whenever I need assistance.
Monthly subscription order for cleaning products and cosmetics
I've been a loyal Lux Plus customer for a few months now and I've got to say, I'm really impressed with the quality of the products I get every month. The range of cleaning products and cosmetics always keeps me interested whenever I make an order. Thanks to the products I get, my house always smells fantastic and my skin feels great with the cosmetics. I honestly wouldn't go anywhere else for such amazing products that are always fresh and interesting.
Monthly subscription scam
I was scammed by those guys who kept charging me £8.99 every month for a subscription I didn't even sign up for. Can you believe it? It took me 3 months to realise what was going on! So, I reported them, cancelled the sneaky subscription, and there's no way I'll be using their services again, that's for certain!
Subscription confusion
I was totally fooled into signing up for a daft subscription when I bought something, I mean who even needs that, right? And then they go ahead and take money out of my account without even giving me a heads up, seriously, what's that all about? It's just not right, and loads of other folks are dealing with the same issue, it's just so underhanded and shady. They really need to make it more obvious when you're agreeing to these things.
Perfume
This is a scam. Please beware. If you buy anything from this company they will automatically sign you up for a membership of £9 a month. I bought a perfume that wasn't a great deal cheaper than a real one. That's right, it was fake. All £60 of it.
I've just had to cancel my bank card and all the inconvenience of what goes with that as they're not to quick to answer your complaint eitherOutstanding service experience
I recently had such a wonderful experience at this place! The staff were so polite and friendly, and they really showed a high level of professionalism that I found really impressive. As soon as I walked in, I was greeted with a warm welcome and made to feel right at home. Their attention to detail and willingness to help me out in every way possible was truly outstanding. I left feeling like a valued and appreciated customer.
Subscribed without my permission
I was tricked into signing up for something I didn't even want, and now I can't even get in touch with them except through some strange foreign address. They took my money without my permission and now I can't even get a refund. The email address on PayPal doesn't even seem to be working! I would strongly advise against making any purchases from them, it's a complete scam!
About Lux Plus
Are you constantly needing to buy new makeup, skincare, and body products, but the constant need for these items is racking up a huge bill? Wanting to look after your skin and put in the effort to look good every day means that often your products run out much faster than you can afford them. If you love everything to do with makeup, skincare, and body products, and you also love a good discount, then consider purchasing from Lux Plus. Remember, before buying from a new company or business, it is always important to hear what other people say, especially when they have had first-hand experience with them. But before you sign up, check out our customer reviews for reliable experiences regarding Lux Plus.co.uk reviews. Therefore, before purchasing, read Lux PlUS-Reviews among the customer reviews to decide if this is the new website you want to use to find all your beauty and household needs.
About Lux Plus UK
Lux Plus is a Danish company originally founded in 2013 and is available to consumers in Denmark, Finland, Sweden, Norway, the Netherlands, and the UK. The aim is for customers to save money every time they shop for beauty products, cosmetics, skincare, perfume, hair products, natural and organic products, household items, and more. You may be looking at the prices on the Lux Plus website and wondering how they are possible. Lux Plus buys high-quality products from the biggest and best suppliers in the European Union, which are all shipped directly to the Lux Plus warehouse, allowing them to save costs by cutting out any need for intermediaries and giving you the best and most affordable prices for all your makeup, skincare and household needs. Lux Plus is a membership-based online retailer; however, you don’t have to be a member to purchase beauty and household products from their website. Members save up to 80% on various products, from exclusive brands to others that are more well-known for everyday basics.
Products and Services of Lux Plus UK
If you’re considering signing up as a member of Lux Plus, but you’re not sure yet, then luckily, Lux Plus does offer a free trial for 30 days. After the free trial ends, you will have to pay the monthly fee, but you are also free to cancel your membership at any point. One of the great benefits of a membership with Lux Plus is BonusCash. How it works is that consumers can earn BonusCash with each purchase, and the amount they earn depends on the products they purchase. Once a consumer has earned BonusCash on an order, the amount is automatically deducted from their next order. In addition, there is a service offered on the Lux Plus website where you can calculate how much you save with Lux Plus each month. All you need to do is fill in your monthly expenditure and number of orders. Lux Plus also has its own blog, Luxmagazine, which you can find under the New Arrivals category on its website. The products on the Lux Plus website are divided into various categories, including New Arrivals, Luxury, Makeup, Skincare, Fragrance, Hair, Men, Healthy & Well-being, Home, Everyday, Baby & Child, and Brands. These categories aim to make browsing easier for all Lux Plus customers. There is also an Outlet category, which contains even cheaper products for consumers to purchase. Furthermore, consumers can filter the products under the Brands category to find those that have been clinically tested. So if you’re looking for a new mascara, you will find it under one of the categories!
Additional Services of Lux Plus
Lux Plus offers various payment methods, including Visa, Mastercard, and Paypal. If you have ordered products from Lux Plus, delivery can take 2-7 days. There is a shipping fee, but if you are a member, it is much cheaper than the cost for non-members, and you are guaranteed fast and affordable shipping for any products you choose to order. Lux Plus offers a 90-day return policy if you are not happy with the items you ordered, and you can return them using the company address listed on their website. In addition, Lux Plus offers customer support, and you can contact them using the telephone number or Lux Plus support email address, where customers can expect a response within 72 hours on weekdays. You can also find Lux Plus on Instagram, where you can see all of the newest arrivals and products that have been restocked, as well as tips and tricks for your makeup and skincare routine. You can also sign up for the Lux Plus newsletter on their website to receive the latest news, offers, tips, and tricks straight to your inbox. Email: hello@Lux Plus.co.uk Phone: 0808 164 0908 Instagram: @Lux Plus
Complaints, Compliments, and Tips for Lux Plus
Whenever you order something online, it’s always important to read customer reviews from people with first-hand experience with the company. If you have ever used Lux Plus to order products before then, consider writing a Lux PlUS-Reviews. Many people are probably wondering, Is Lux Plus legit? Are they reliable? Are the products genuine? There has been quite a lot of suspicion around Lux Plus scam incidents, so if you have had any experience with the brand, please share your first-hand feedback with Lux Plus to help other customers consider purchasing from them. You can write about your experience with the company, how long you’ve been a member, your favourite products, and what customer service is like. Even the experience you had with the shipping delivery of your products. Instead of Lux Plus Trustpilot reviews, help others here on US-Reviews to decide if they want to sign up as a Lux Plus member by leaving an honest rating and review about your experience and whether or not you would recommend this company to someone looking for affordable, high-quality beauty, skin, and household products.
Bonus!
📊 How did Lux Plus shine for you?
Contact Information
5, Station Court, Station Road
NR9 3AY Hethersett
United Kingdom
Categories Lux Plus
Children & Baby Reviews & Experiences | Cosmetics & Personal Care Reviews & Experiences | Homeware Reviews & Experiences | Sport & Outdoor Reviews & Experiences | Online shopping
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Letzte aktualisierung: December 2024
Review with most votes
Not bad
This is very much clear that concept is in benefits of customers. Not very good amount but this can be big discount as a whole of all months calculation of total purchase. This... Read onBy: Harris