MR PORTER Reviews

: 23
74% Would buy here again

Most relevant positive review

  2024-06-02
Stuff I bought
I received loads of great stuff from them and the app was really easy to use to place my order. E...Read on
K. Brown

Most relevant negative review

  2024-04-03
Late delivery, disappointment
To be honest, I just don't understand why it's taking more than a week for my order to ...Read on
Walker

Review with most votes

  2024-03-27
Chelsea Boots
I was really impressed with the Chelsea boots I bought, they arrived in a really fancy box all re...Read on
J. Gray

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    Slim-fit Navy Blazer

    I recently bought a slim-fit navy blazer from an online store and I have to say, I was really impressed with the whole shopping experience. The website was easy to use and I found a wide range of products that I liked. What stood out for me was how they showed the size measurements next to the model's build, which made it much easier for me to choose the right size confidently. When the blazer arrived, I was not disappointed at all. The quality of the blazer was excellent, just as I had hoped. The return process, although I only had to use it once, was straightforward and hassle-free. Overall, I would definitely recommend this online store to anyone looking for high-quality fashion items.


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    Chelsea Boots

    I was really impressed with the Chelsea boots I bought, they arrived in a really fancy box all ready to be shipped over to the US. The boots and the shoe box were in perfect nick, showing that whoever packed them really took care to make sure everything was just right. The website was dead easy to use, way better than some other online shops I've tried, which made the whole buying process quick and smooth. I got regular emails with updates on where my delivery was, which helped me relax a bit about it being sent all the way overseas. All in all, it was a top-notch experience buying from you guys - simple, stress-free, and just how I like it.


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    Luxury menswear purchase

    As someone who appreciates luxury menswear, I have to say that my time shopping with this online retailer was absolutely amazing. The selection of products was spot on, the packaging was really classy - it all just oozed sophistication. The items I bought were even better than I expected, with such great attention to detail and craftsmanship. Browsing the website was a breeze, and ordering was quick and easy. Plus, the customer service was top-notch. The delivery of my purchase was smooth and really sealed the deal for me - I'm definitely a loyal customer now.


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    New shoes

    I bought a pair of shoes from an online shop recently and I've got to say, I was really impressed with the whole experience. The website was really well done, so it was easy for me to have a look around and find just the right pair. The customer service was great too - they were friendly and sorted out any questions or worries I had right away. Plus, my new shoes arrived super quickly, which was a nice surprise. Overall, I'm really happy with my purchase and how everything went from start to finish.


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    Stuff I bought

    I received loads of great stuff from them and the app was really easy to use to place my order. Everything always came on time and if I needed to return anything, it was a piece of cake. I honestly can't fault their service, it's fantastic!


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    Quality product with excellent customer support

    I bought something from this store not long ago and I was really impressed with how good it was. The product itself was top quality and the customer service team got back to me super quickly whenever I had a question. It was also great that they shipped it out on the same day I ordered it, and sorted out all the import fees right at the checkout. This meant that the delivery to India was much speedier.


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    Recent order

    I bought something from this shop not long ago, but it didn't really fit me as I'd expected. Luckily, returning it was simple and fast, which was a relief. I had to swap the items and then send them back for a refund, which was a bit of a pain, but the customer service team was really helpful. I liked being able to talk to a real person on the phone, rather than just using online chat. All in all, the customer service was great, and I'll definitely think about ordering from here in the future.


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    Tom Ford Cambridge Trainers

    I have to say, as someone who loves a bit of luxury fashion shopping, my recent purchase from this online store really blew me away. It was so easy to find the Tom Ford Cambridge Trainers that I've been wanting for ages, from browsing right through to checkout. The website is really neat and easy to use, making the whole shopping process a breeze. Plus, the descriptions of the products were spot on, so I knew exactly what I was getting. Overall, I was seriously impressed with the whole experience.


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    Recent Wardrobe Additions

    I've been a big fan of MR PORTER for a while now, ever since 2019 when I was living in Dubai. The clothes they have are so classic and exclusive, you can't find them anywhere else. And their delivery is super quick, plus returns are easy peasy. I remember back in the day when they used to do free next-day shipping, those were the good old days. If you want to step up your wardrobe with some top-notch pieces, I'd definitely recommend checking out MR PORTER. It's a game-changer.


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    High-quality products with excellent packaging

    I have to admit, it's not often you come across an online company that always delivers and never lets you down like this retailer does. The service from this company is top-notch. Right from when I placed my order, I could see how much care and effort they put in. The products are such good quality, and the way they were packaged was done so thoughtfully - they arrived looking lovely. You can tell this company really cares about what they do and wants to make sure their customers are happy.


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    Blue jeans

    The ordering process was pretty simple and easy to follow, but the service wasn't great. I had some problems with the customer service agents, especially those who seemed to be of Asian descent and came across as racist. Also, the items I got during sale periods were not of good quality and seemed to be faulty without being checked properly beforehand. When I tried to return these items, they didn't really apologise and instead asked for photos, even though it was their mistake to begin with, which was quite disappointing. The customer service team didn't want to put me through to a manager, they avoided my calls and didn't follow up as they said they would.


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    Quick delivery during sale

    I recently grabbed a bargain during the sale period and was genuinely shocked at how fast it arrived. I placed my order one day and the next day my delivery was here, less than 24 hours later - absolutely mind-blowing! The item turned up just as it was described and I'm over the moon with the level of service I received.


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    Late delivery, disappointment

    To be honest, I just don't understand why it's taking more than a week for my order to arrive when other places can do next-day delivery. I placed my order well before the weekend, thinking it would come early the following week. But instead, DHL decided to take their time and only delivered it on Tuesday evening. I feel like this kind of service just isn't good enough in today's world.


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    Good range, quality, swift delivery, easy navigation

    I bought some stuff online recently and was really impressed by the great variety of brands and top-notch quality of the products. The delivery was super quick, and the packaging was done really well to make sure everything arrived in tip-top condition. The website was easy to use, with loads of info about the products which made shopping a breeze.


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    bad service, expensive, loyalty program

    I had a really terrible experience with that place, especially with the customer service - it was so frustrating! And on top of that, it was super expensive too. Luckily, I found another company that was much cheaper and didn't have that annoying loyalty scheme like m porter does. I definitely won't be shopping there again and I wouldn't recommend it to anyone.


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    Quick and Easy Shopping Experience

    I had a really good time shopping on this website. It was quick and easy, and I managed to find exactly what I was after. The quality of the products is amazing and the delivery was super quick. Returns are straightforward too, which is a big bonus. I'll definitely be coming back to shop here again in the future.


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    Luxury silk tie

    As someone who values quality and style in men's fashion, it was great to get a new luxurious silk tie for my collection. But, I have to say, my time on the website was really disappointing. Ordering was a pain and the customer service team, Riana, Chermaine, and Cherriemaine, were not helpful at all. They just didn't seem to care. It wasn't up to the high standard I was expecting for a premium brand. If you're thinking about buying from this site, I'd say be cautious and ready for possible problems.


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    My order is still not refunded

    Hello Mr. Porter, I'm really tired of all these emails from customer services. I just want my money back. Do I seriously need to go down the legal route to sort this out? I've been waiting for ages for this refund and it's becoming really annoying. Please just give me my money back!


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    Luxury leather jacket

    I ordered this really nice leather jacket from MR PORTER, but it got delayed because they labelled it wrong. It was a bit annoying because I was really excited for it to arrive. The jacket itself was top-notch though, but the whole situation with the shipping just put a downer on the whole experience.


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