All reviews of Thomas
Review about: Big Bathroom Shop
Spare part enquiry
I got in touch recently to ask about a spare part for a shower enclosure that I bought 15 months ago. Freya was really helpful in sorting out my request. She made sure to get all the info needed and find the exact part I was looking for. She kept me updated all the way through and made sure everything was sorted out smoothly. I couldn't have asked for better customer service.
Review about: England Rugby Store
England rugby top
I bought this England rugby top and it was really nice! However, I had an issue and wanted to return it, but they wouldn't give me a refund. PayPal didn't assist me either! The returns department claimed they never received it even though I sent it. Royal Mail mentioned they couldn't deliver it to that address! What a chaotic situation!
Review about: Shedstore
Greenhouse purchase
I recently bought a greenhouse from Shedstore and I have to say, the whole experience was really smooth. The website was easy to use, making it simple to place my order. I found it helpful getting regular updates about when my delivery would arrive, and the phone call I received 15 minutes before it turned up was a nice touch. The driver who dropped off the greenhouse was friendly and helpful, which made the whole process stress-free. All in all, I was really happy with the customer service I received. Just wanted to say thank you.
Review about: Newmarket Holidays
Lake Como tour with excellent guide
Our trip to Lake Como was absolutely amazing, all thanks to our superb tour guide, Eleonora Cipollina. She made the whole experience come alive with her incredible knowledge and love for the area. Eleonora really went the extra mile to make sure we were taken care of and kept entertained, and her great sense of humour was a bonus. The only things that could have been better were the lack of tea/coffee in our room and the slightly limited choices on the dinner menu.
Review about: Transpennine Express
Delayed train with no air conditioning
I was on the 20 train from Liverpool Lime Street that got delayed because of a trespass incident. I get that these things happen, but what really got to me was the fact that the air conditioning on the train wasn't working. It was just so frustrating to sit in a hot and stuffy carriage for hours. The delay was bad enough as it is, but the heat made it even worse. It was incredibly uncomfortable, and I don't think it's fair to make passengers deal with those conditions. Please sort out the air conditioning or at least switch it on so that the journey is more bearable for everyone.
Review about: Rentalmotorbike
Mountain biking in Romania
The service we received at this rental company was absolutely fantastic! Claudia and Alex went above and beyond to make sure we had the right bikes for our adventure in the Carpathian mountains. The bikes were in great condition, which made our ride smooth and hassle-free. The BMW bikes were surprisingly fuel-efficient, which was an added bonus and saved us some money on our trip. While Romania is famous for the Romaniacs enduro event, don't overlook the beautiful asphalt roads that are perfect for exploring. So why not become a Roadmaniac and enjoy cruising on these amazing bikes on the open road!
Review about: Vitabiotics
Breastfeeding vitamins
I bought some breastfeeding vitamins from this company because I was hoping it would boost my milk supply. But after a month, my milk production actually dropped, so I didn't need the vitamins anymore. I wanted to cancel my subscription and send the product back, but the return button on the website didn't work properly. I also tried emailing for help, but my requests were ignored. The customer service was really bad, and I was really let down.
Review about: Walk London
Recent loafer purchase
Walk London really knows how to look after their customers. The team was so friendly and helpful when I was ordering. I have to give a big thanks to Frankie from Customer Service who went above and beyond to help me with my purchase. The shoes I got were amazing quality, and I absolutely love my new loafers. Walk London is definitely one of the top choices for quality footwear.
Review about: Johnny Loves Rosie
Beautiful item
Recently, I bought something lovely from this place. But, there was a problem with the delivery because the address had the wrong postcode. Because of this, I didn't get my parcel on time. Luckily, I reached out to the customer service team via WhatsApp and they were very helpful. They quickly sorted things out with Royal Mail for me, which was a relief because Royal Mail wasn't very helpful when I contacted them myself. Even though there was a hiccup at the start, I eventually got my parcel and I have to say, the item is absolutely stunning. I'm really impressed with the quality of the product and I would definitely shop here again.
Review about: Blue Bay Travel
Family holiday booking with Lynne
Lynne is absolutely brilliant at sorting out holiday bookings. I was really stuck on where to take the family for our holiday, but after just one call to Lynne, she managed to find us a fantastic deal at a beautiful hotel in Turkey. I'm really looking forward to it! Massive thanks to Lynne for being so helpful and reliable.
Review about: Shaw Academy
Online course platform review
I can't afford to pay for the course right now, but I'm still using the platform to learn. I like that I can get a certificate when I'm ready. It would be nice to have courses about library management, career advice, and more details about different job choices. I'm thankful for Shaw Academy's hard work and commitment.
Review about: ROOBBA
Kitchen stools
I bought some kitchen stools from this place not long ago and I'm really happy with them. They're top-notch quality and look great, plus they arrived right before Christmas which was a nice bonus. The delivery was quick and the service was fantastic. I'd definitely suggest this company to anyone looking for kitchen furniture.
Review about: Pet Supermarket
Regular pet food order
The website is really easy to use, and the prices are always good. I like that I can set up regular orders without any hassle, and if I ever have any problems, the customer service team is always really helpful when I call. The whole process from beginning to end is simple and convenient.
Review about: Simply Supplements
Vitamins and supplements
I've been buying vitamins and supplements from this company for a good few years now, and I've always been really happy with their products and how quick their service is. Their website is easy to use, so I can quickly find what I'm looking for. I love that they use recyclable packaging, it matches my own beliefs on looking after the environment. My orders always come on time, and I've never had any problems with missing items or things being damaged. All in all, shopping with them has been great, and I'll definitely keep doing so in the future.
Review about: 0044
International calling service
I recently bought an international calling service from this company so I could chat with my family and friends overseas. But to be honest, I was really let down by the quality of the calls. They weren't up to scratch and to top it off, I got charged for them on my plan. I was really disappointed with the whole thing and I wouldn't suggest this service to anyone.
Review about: Heatable
Boiler installation
Recently, I had a new boiler fitted by Heatable and I have to say, the whole process was really straightforward. The website was easy to use and asked all the right questions about my property. They kept me updated with texts and emails throughout, even telling me about the engineer, Steve, who would be doing the job. The only problem I had was that some of the wiring from my old system didn't work with the new boiler and Hive hub. I had to buy an extra part, which ended up costing a bit more than I thought. This set the completion date back by a day. Maybe if they had done a physical survey beforehand, they could have avoided this. Overall though, I was happy with Heatable and Steve did a great job with the installation.
Review about: Compare the Man and Van
Heavy and fragile item move
Hamid and Tariq were absolute gems - really polite, courteous, and efficient. They took extra care with all our heavy and delicate stuff, and it was a joy to have them around. Having a chat in the van was a lovely touch and made the whole moving experience so much nicer.
Review about: Tough Mudder
completed tough muddy course with work friends
Myself and my eight workmates completed a super fun and challenging obstacle course last weekend! It was absolutely fantastic! The course was really cool and the staff were also great. Thanks to Adam, we got the best package which included sorting out parking, bag drop, and even some delicious treats for us. I enjoyed every single moment and would definitely recommend it to everyone. Huge shoutout to Adam and the crew for making it such an awesome day!
Review about: Pro Direct Tennis
Adidas boots purchase
I recently bought a pair of boots from this website and I have to say, I was really impressed with how accurate the product description was. They suggested going up half a size for Adidas boots, and that tip was spot on because the boots were a bit snug. I'm grateful for that little detail because it saved me from having to go through the hassle of exchanging for a different size. The only downside was that there wasn't free shipping, which would have made my whole experience even better.
Review about: ALA Insurance
Policy transfer assistance
I needed some help transferring my insurance policy to a different plan, and I have to admit the customer service I got from ALA was top-notch. I had a few problems along the way, so I decided to give them a ring. The person I spoke to, Dawn, was just brilliant. She was really polite and knew her stuff, and she went out of her way to help me. Dawn listened to what I had to say, sorted everything out quickly, and got everything sorted during our chat. I'm really grateful for how professional and dedicated she was to making sure I was happy.
Review about: AFerry
Quick overview and rapid booking process
I just wanted to share that booking a ferry through this service was really quick and efficient. The overview they gave helped me choose the best ferry for what I needed without any confusion. And booking it was super fast, which made it really convenient for me to get my tickets sorted without any hassle.
Review about: Flooring365
Bought 14 boxes of flooring
I ordered 14 boxes of flooring, but when they arrived, 3 of them were completely smashed up with loads of broken planks inside. They then sent me some so-called 'complimentary' replacements, but they were messed up as well. It's really got on my nerves - paid full price for this rubbish!
Review about: VonShef
Garden table and bench covers
I recently bought some fantastic garden table and bench covers and they are just brilliant! They are really sturdy and fit really well. The grey colour goes perfectly with my furniture and they are top quality. On top of all that, they were a bargain too!
Review about: UK Direct Shop
Easyphone 9 purchase
I recently purchased a phone, and it was working fine at the beginning. However, it suddenly stopped working after just six months! Can you believe it? I paid £100 for it, so I expect better quality. What's more, the customer service representative I spoke to was really rude and unhelpful. I wouldn't recommend buying from them, they're not worth it.
Review about: eHarmony
Thorough profile questions, good selection of dates
I really liked the variety and depth of the questions on this service - they gave me a really good insight into my profile. I also thought the selection of potential dates was top-notch, with a good mix that gave me plenty of options to connect with. Overall, I'd say this service did a great job of helping me find some really meaningful matches.
Review about: Ego
Clover bracelets
I bought two clover bracelets, they were really nice! Unfortunately, one of them broke, so I got in touch with customer service. They were so lovely and sent me a replacement straight away. Now I've got two lovely bracelets that I absolutely adore! I will definitely be purchasing more things from them.
Review about: Open Study College
CBT and mindfulness course
I rang up to enquire about a CBT and mindfulness course and had a chat with Tahshin and Ashleigh, who were really helpful and friendly. They gave me all the information I needed and made signing up a piece of cake. I'm really looking forward to starting my course now!
Review about: Compare the Man and Van
Furniture delivery
Errol, the driver, was absolutely brilliant. He took great care of my furniture, kept me informed throughout, and got everything to me without a hitch. But let me tell you, the customer service team were a real headache. The app was all over the place, and they were useless when it came to helping or keeping in touch.
Review about: Direct Gap
Car gap insurance
I am absolutely thrilled with the car gap insurance I got. The advice I got from the company was top-notch, and when I had to make a claim, they really helped me out and saved me a lot of money. I would definitely suggest their services to anyone looking for gap insurance for their vehicle.
Review about: Essential Photo
Speedlight purchase
I bought a flash thing but I forgot to mention what camera I have. They were really nice and sorted it out for me.
Review about: Cocoon
New bags! Love them!
I wasn't too sure about signing up at first because a few folks had some negative things to say, but I needed new bags for my new job and some upcoming parties. Despite the doubts, I went ahead and signed up anyway, and let me tell you, it's been absolutely great! I've been a member now for 2 months and I'm really enjoying it. The bags are fantastic and much more affordable compared to other rental places. Every bag I've ordered has been delivered on time, and the customer service team on the phone have been really friendly and helpful. They even sorted me out when I was in a hurry. I'd definitely recommend it to my friends!
Review about: Puresport
Muscle & joint balm purchase
I really like using the freeze roll before and after my runs, it's so convenient. The muscle & joint balm is perfect for when I want to spend a bit more time taking care of my calves and shins. It's really helped with relieving my shin splints and other issues. I recently bought a muscle & joint balm as a gift for someone, hoping they'll become fans like me. Unfortunately, the package got a bit damaged during delivery and the box was in bad shape. I contacted the company and they got back to me within 24 hours. They not only sent me a new box with priority delivery, but they also included some extra products as an apology. The service and quality of their products are fantastic!
Review about: DQT
Tie purchase
The tie I ordered was really good quality and had a nice price. But when it arrived, there was a mark on it which was a bit disappointing. I got in touch with customer service and they got back to me super quickly. They told me a new tie would be sent in time for the event and it arrived looking great. All in all, I was happy with the tie, the delivery, the price and the amazing customer service.
Review about: Crosshatch Clothing
Affordable clothing items
I bought some clothes here recently and I was really impressed. They arrived nicely packaged and the quality was much better than I expected for the price. They also arrived quite quickly, which was a bonus. I was happy that there were no extra delivery charges on top of what I had already paid. All in all, it was a great shopping experience.
Review about: Cotton On
Misleading product description
I'm really disappointed with the customer service at this store. I've been a loyal customer for years and I expected better treatment when I brought up a genuine issue with the products I purchased. Instead of helping me, the staff member I spoke to just argued with me for ages, without showing any empathy or understanding.
Review about: Hometree
Boilers help
I've had to call for help with my boiler a few times and every time the customer service people have been really helpful! The process is just super easy. The engineers always show up really quickly and they're so friendly and nice. I'm really pleased with the service from this place, and it's definitely worth the money!
Review about: iSinwheel
Broken scooter
So, you know, I had this scooter and it was really fun to ride and stuff, but then it just broke or something. I was really disappointed until I got in touch with customer service, and they were honestly the nicest people! They sent me these really cool videos to help me see what was up with my scooter, and then they managed to fix it in just a week. So now I can get back to zooming around on my scooter like nothing ever went wrong. Big thanks to the customer service team!
Review about: Awesome Books
Quick and easy purchase
I wanted to share my experience of shopping at an online book store recently and I must say, I was really pleased with it. The website was so easy to use, and I found the book I wanted in no time at all. Checking out was a breeze, which I always find a relief. I got a confirmation email right after I placed my order, which was nice to see. All in all, I was really impressed with how quick and easy it was to buy the book I wanted.
Review about: Boux Avenue
Bra with missing hook
I ordered something from this company not long ago and when it arrived, one of the bras was missing a hook. It was a bit annoying as it made me doubt the quality control there, and now I'm thinking twice about using them again. What's more, I've been struggling to reset my password to ask for a refund or an exchange, which has been really frustrating.
Review about: Door Superstore
Window fittings and PVC arched porch installation
I've recently used this company for some window fittings at my old place and a PVC arched porch installation at my new house. Jason and his team did a fantastic job on both projects. Their focus on detail and professionalism really stood out. I'm really happy with how everything turned out and I would definitely recommend them to anyone needing quality work done.
Review about: NICCE Clothing
Christmas order
I've ordered a few bits for my lads for Christmas, like some tracksuits that my boy is really into. The quality is top-notch, and they come out of the wash and tumble dryer looking fab. However, I placed my order on the 2nd of December, with the payment coming out on the 4th of December, expecting it to arrive in 2-3 days. Well, it's been more than that now, and I still haven't heard anything about when my order will be sent out. I've tried reaching out to customer service several times via email and social media, but I haven't had any luck getting a response. My order number is #385797, could you please help me sort this out?
Review about: Montirex
Quick ordering
It was dead easy to order me t-shirt and it arrived proper quick in the post. The t-shirt was dead cool and top quality. I'd definitely order from here again!
Review about: Gardening Express
Poorly delivered plants
I ordered some plants from this company recently, but unfortunately, they arrived in a terrible state. They had been left in a delivery depot for three days without light or water, so when they arrived, they looked all wilted and unhealthy. Some of the plants aren't even growing now, which is really disappointing considering how much care and thought I put into choosing and ordering them. I tried contacting customer services, but they don't seem keen to sort it out and make things right, which is frustrating. It's really disappointing to receive such poor quality plants, and it's even worse when the company doesn't seem interested in fixing the issue. I also noticed that they only post positive reviews on their website, which is misleading and not very transparent. Overall, my experience with this company has been really disappointing, and I wouldn't recommend them to anyone in the future.
Review about: conturve
Comfy bras
These bras are absolutely fantastic! I've been searching for the perfect bra for ages and I've finally found it at this store. I'm 82 years old and have tried all kinds of bras, but these are definitely the most comfortable ones I've ever worn. They're also really reasonably priced! Even my 16-year-old great granddaughter wears them as tops with jeans because they're so cool. I would highly recommend these bras to anyone who wants both comfort and style.
Review about: TransferWise
Currency exchange and money transfer service
I tried out a currency exchange and money transfer service recently and I was really impressed with how fast, easy to use, trustworthy, and cheap the service was. I travel a lot to countries with different currencies, so being able to set up currency wallets in the local currencies was a huge help. The conversion rates they offered were fair and there were no extra fees, which made it a really cost-effective way to transfer money or pay for things overseas. In the end, I was happy with how simple and affordable the service was.
Review about: The Psychic Tree
Crystals and Tarot Cards
I found this website randomly and I'm really glad I did. I bought some crystals and tarot cards and I was really impressed by how good they were. The delivery was super quick, arrived within a day of ordering. The prices were reasonable and I felt like I got my money's worth. The Psychic Tree has everything I need for my spiritual journey and I'll definitely be coming back again. I can't wait for my next order to arrive. Overall, it's a great place to find spiritual items.
Review about: Tezenis
Recent order delay
I made a purchase on the 25th of December 2022 and I still haven't got my order. I've tried contacting customer service a few times but haven't heard back. I even left a review and the brand asked for more details, which I gave, but still no response. I'm really let down by this poor customer service and I want my issue sorted out quickly.
Review about: Cotton Traders
Great clothes, easy ordering process, 'collect at shop' option, disappointed about price reduction
I've just bought some really nice clothes from this shop. Ordering them was so easy and I thought I'd give the 'collect at shop' option a go, which worked perfectly. But I was a bit gutted to see that the stuff I got was £5 cheaper each just a couple of days after I bought them.
Review about: Absolute Collagen
Amazing collagen, best for my skin
This collagen is absolutely fantastic. It's made such a difference to my skin, it feels so much better than it ever has before. The packaging is top-notch as well, really high quality, which makes it feel like a special treat every time I use it. I'll definitely be purchasing more!
Review about: Rattan Direct
Sun lounger set
I've been buying furniture from this company for a long time, and I have to say, the quality is top-notch. The rattan pieces I've gotten from them over the years always impress me. Even the original set I bought still has cushions in great condition after all this time. Recently, I got a sun lounger set with 2 loungers and a glass-topped table, and I'm thrilled with it. Ordering was easy, delivery was quick, and the customer service team really knew their stuff. Overall, I've had nothing but an excellent experience with this company.
Review about: Tower Housewares
Customer service experience
I had a brilliant time with the customer service here. Ezmie was an absolute star in assisting me with my request. She was so lovely, so good at her job, and really quick too. It's not often you find such amazing help nowadays, so I truly appreciate Ezmie's support. Thank you for brightening up my day with your excellent service!
Review about: Designer Sofas 4U
Arm chair purchase
I popped down to the factory to pick up an armchair, as I wanted to make sure it was really comfy. The staff there were super helpful and let me pick from loads of different fabrics. The chair is absolutely comfy and stylish, and the fabric is really top-notch quality. They kept me in the loop about when it would arrive, and true to their word, it came right on time.
Review about: eVitamins
Supplement purchase
I came across this online shop recently when I was looking for a particular supplement that was sold out at my regular store and too expensive on other websites. I was really impressed with the wide range of brands they had and the competitive prices. The products I got were great quality and matched their descriptions perfectly. The website was easy to use and I had no problems buying what I needed. All in all, my first time shopping with them was brilliant and I'll definitely be buying from them again in the future.
Review about: Floraqueen
International flower delivery
I've actually used this service quite a few times to send flowers all the way from the UK to Romania, and I've never had any problems. The whole process is really easy and quick, and they keep you updated on when the flowers will be delivered, either online or via email. The flowers themselves have always been fantastic quality, and the service they offer is just outstanding. I would definitely recommend this service to anyone wanting to send flowers abroad.
Review about: Tesco Groceries
Quick Grocery Order
Whenever I order my groceries online for delivery, I keep getting items that are about to go off, especially the meat. The website says there'll be at least 5 days until they expire, but that's never true. It's really annoying that a major supermarket can't even follow their own rules properly and is putting us customers in danger.
Review about: VitaminExpress
Energy supplements
The first time I had a problem with my energy supplements, I was really annoyed and let down. But, when I had a chat with a lovely lady from customer service, my viewpoint totally shifted. She was really kind and made an effort to get where I was coming from. They sorted out the issue super fast, and I've gotta admit, their customer service is top-notch and the products are fantastic. Thanks a lot.
Review about: Airband
Customer service experience
I recently spoke with this lovely customer service rep called Jane. She was an absolute delight, completely different from my usual interactions with customer service. Jane wasn't just helpful, she was also very welcoming and friendliness, and she made me feel appreciated as a customer. It's not often you find such amazing service these days, so I just wanted to say a big thank you to Jane!
Review about: Johnny Loves Rosie
Bag purchase
I've been wanting to buy this bag for ages and finally took the plunge. But, there was a problem with the free shipping not being applied. I got in touch with customer service and they were really helpful. They even offered me a refund if the issue wasn't sorted within a day. Sadly, it wasn't fixed in time, so I had to contact them again. Luckily, within 24 hours, I received my refund along with an apology email. Now I'm just super excited to finally receive my long-awaited bag!
Review about: Alpine Trek
Awesome hiking gear
I got some really cool hiking gear delivered really fast. It's only the second time I've ordered from this place, and both times have been spot on. I'll definitely be ordering from them again. Alpine Trek is a great store for outdoor gear.
Review about: 11 Degrees
Repeat customer, perfect packaging, early delivery, high-quality clothing.
Having been a customer with this company multiple times, I can honestly say that my experience has always been great. The way they package the items is spot on, making sure everything arrives in perfect condition. And what's even better is that the delivery always seems to come earlier than I thought, which is a nice little bonus. The clothes are really good quality, and I'm always amazed by the little details in each piece. All in all, I'm really happy with my purchases and will definitely keep coming back as a loyal customer.
Review about: DriveDen
Farad Pro Wing Roof Bar Set
I recently bought a set of roof bars from DriveDen and I have to say, I am really impressed with the product. Ordering was simple, delivery was super fast. My main worry with roof bars is the noise they can make, but after driving over 400 miles on the motorway with these bars, I haven't heard any noise at all. The bars are great - strong, easy to install once you figure it out (although the instructions could be better), and a fantastic addition to my vehicle. I definitely recommend the Farad Pro Wing Roof Bar Set.
Review about: Ziffit
Quick and efficient book selling
I thought selling my books with Ziffit was pretty easy and handy. The website was simple to use, and I was happy to get paid quickly for the books I sold. However, I was a bit let down that not all my books were accepted for trade-in, and some of the valuations were a bit low. But, all in all, I was satisfied with the service I got from Ziffit.
Review about: Musicroom
Sheet music and guitar accessories
Musicroom is alright, but honestly I was a bit disappointed. They've got a good range of sheet music and guitar bits and bobs, but I thought their prices were a bit steep compared to other places I've checked out. The teacher discount was a nice gesture, but it didn't really make up for feeling like I'd been overcharged. The service was just okay, nothing to shout about. Delivery was quick though, so that was a bonus.
Review about: YouFibre
My awesome YouFibre internet
I love my YouFibre internet so much! I've given other providers a go in the past but they always left me hanging with dodgy connections. But with YouFibre, I've had no problems with buffering or dropouts from the get-go. It's rapid and dependable, perfect for when I'm gaming or watching my favourite shows. I'm over the moon with my choice!
Review about: Kiddies Kingdom
Co sleeper
I bought a co-sleeper from this company last year, and sadly it turned out to be faulty. When I contacted them about the problem, their only solution was to wait for a replacement to be in stock or pay more for a different one. This worried me a lot because it meant my baby was sleeping in an unsafe situation. Even though I sent several emails and made a complaint that was ignored for weeks, they haven't shown any urgency in fixing the issue. It feels like they care more about making money than making sure children are safe. Their disregard for customer safety and poor communication is really shocking.
Review about: Mastershoe
New Boots
I was looking for some new boots and managed to snag a great deal on them from this online store! It's a family business and the reviews were really positive, so I decided to give it a go. Ordering was a breeze and my boots arrived in no time at all. I'll definitely be a returning customer for sure!
Review about: Cook Serve Enjoy
Roasting tin purchase
Oh my goodness, everyone, I just have to talk to you about this incredible roasting tin I bought recently! I was so excited to discover exactly what I was looking for - it's really sturdy, nonstick, just the right size, and surprisingly lightweight. It's honestly like a dream come true for someone like me who enjoys cooking. I am absolutely thrilled with my purchase!
Review about: Buckley London
Costume jewellery
I must say, the costume jewellery I bought was top-notch in quality and definitely worth the price. Every time I've ordered from them, my items have arrived quickly without any fuss. The presentation boxes are really cute, making them ideal for giving as gifts. I suggest checking out the online care instructions to make sure you can enjoy wearing your jewellery for as long as possible. Remember, it's best not to wear costume jewellery all day, every day. Just give it a wipe with a soft cloth after wearing and store it in its original box to keep it looking fabulous for years to come.
Review about: gettested
Quick and efficient testing experience
The testing process was really fast and easy, they gave me clear and simple instructions to follow. The app to see my results was great, it was user-friendly and convenient. I liked that someone from the team checked in with me afterwards to make sure I knew what my results meant. I was really happy with how everything went and I would definitely use this service again.
Review about: DoFasting
App and support
I was really pleased with the app and how it helped me keep track of my fasting and guide me through my intermittent fasting journey. The team behind the app was amazing, always ready to help with any questions or support I needed. They really went the extra mile to make sure I was happy and that my experience was a good one.
Review about: Muddy Matches
Online dating site for outdoor enthusiasts
I've tried a few dating sites before, but none of them have been as good as this one. Muddy Matches really stands out, especially if you enjoy spending time outdoors. It's perfect for people who want to connect with others who love nature and outdoor activities. Thanks to Muddy Matches, I've met some amazing people and found someone special to share my future with. The site has a more laid-back vibe compared to other dating apps, which makes it easier to make real connections. If you're looking for a partner who shares your love for the outdoors, I definitely recommend giving Muddy Matches a go.
Review about: Direct GB Home and Garden
Garden chair purchase
I recently bought a garden chair from this company. The delivery got delayed because of a supplier problem, but the team found a solution, which I really appreciated. At first, communication was a bit slow, but it improved and I was impressed with the service. They made sure to keep me updated and responded quickly, even late at night. I thought the service was efficient and helpful overall, and I was happy with how they dealt with the delay.
Review about: Loreto Gallo Pharmacy
Sunscreens for the face
I ordered some face sunscreens by mistake from Loreto Gallo Pharmacy and ended up having to return them. But, to my surprise, just two days later, I got a refund without any hassle at all. I must say, I'm really pleased with the deals and the service I got from the pharmacy.
Review about: Roov
Mug purchase
I bought a set of mugs online not long ago. It was easy to order them and the service I received was top-notch. The price was fair for what I got. The mugs arrived quickly, but I was a bit let down to see that the handles were a bit too small for me. I probably should have thought about that before ordering. Anyway, the mugs themselves are really good quality and I'm happy with them overall.
Review about: Carl Scarpa
Carl Tempted shoes in Newtownards
I bought a pair of shoes from a shop in Newtownards not long ago, hoping they would be the right size and style. The ordering was fast and easy, and I'm pleased to say the shoes fit perfectly. I'm thinking about getting another pair, but the prices are a bit higher than I'd prefer.
Review about: Van Meuwen
Alpine plants
I recently ordered a bunch of Alpine plants from this company, a mix of 9 different types called the Nurseryman's Choice. To my dismay, when the plants arrived, they were all the same Thymus plants. It seems the nursery folks there need to come up with more exciting picks. The plants I got were quite different from the ones shown on their website, so it's a bit misleading. I'd advise anyone thinking of ordering from them to be careful, as what you see online might not be what you get.
Review about: WestStein
My card 2. I got my card really quickly and had no problems verifying my account! I haven't had any big issues since I joined last year, so can't comment on customer service much.
I received my card quite quickly and had no issues verifying my account! I haven't encountered any major problems since I signed up last year, so I can't really say much about the customer service.
Review about: Aviva Car Insurance
Cheap car insurance
The website was really simple and straightforward to use, and the prices were just amazing, especially with everything going up in price at the moment.
Review about: Ecigone
E-liquids and vaping accessories
I've been a customer at Ecigone for quite a while now, and I can honestly say they're a great company with a fantastic range of products! They have a wide selection of e-liquids and vaping accessories that you won't find anywhere else, with some really interesting and delicious flavours that I just can't get enough of. The quality of their products is top-notch, and they've never let me down in terms of performance.
Review about: Insulation Superstore
Ceiling insulation and wall insulation
So, yeah, I got this ceiling insulation and wall insulation from here. It was really easy to find what I needed and order it online. The delivery was really quick (thankfully no issues there) and the delivery drivers were so helpful and cheerful, even though it was super early in the morning. There was a road crew causing chaos with the traffic outside the site, but the drivers dealt with it like professionals. Overall, it was a great experience and now my house is all nice and cosy.
Review about: Moco Museum
Museum visit review
I popped into the museum recently and honestly, it was a bit of a letdown. There were just too many people crammed in there, so it was hard to really take in the art properly. The museum itself is tiny, with lots of small rooms packed full of visitors. Everyone was pushing past each other and taking photos, which made it hard to even see the artwork properly, let alone appreciate it properly. I think art should be savoured and thought about, not rushed through in a noisy crowd. Plus, the entrance fee was quite steep at €25, especially considering there weren't many pieces on display.
Review about: Cotton On
Plastic clothes
I was looking to buy some clothes online, but all I could see were these plastic ones! They seemed to take over the entire website and I couldn't find any cotton clothes at all. It's really unfair for people like me who have skin issues and can't wear plastic clothes. It's so frustrating!
Review about: Vooglam
Eyeglass purchase
I bought some new glasses from this company recently and I have to say, I'm really happy with them. They have a great selection of styles and colours, and the prices are really good compared to other shops. The quality is top-notch and I've had loads of compliments on them. I've now got about 8 pairs from this company and I couldn't be happier.
Review about: Green Motion
Quick purchase with friendly staff
The team at this place were really nice and quick. They didn't waste any time sorting out the paperwork and checking the car, even though it was pretty much brand new with only 300+ miles on it. They took the time to give me a tour of the car and explain all the controls, making sure I knew what I was doing before I drove away. I often travel through airports, and whenever I can, I always choose to use this car rental service. It's way better than other providers in terms of customer service and the whole experience. Big thanks to the team for their amazing service!
Review about: Brora
Clothing items
I bought some clothes from this shop not too long ago, but I had a pretty bad time dealing with their customer service. The clothes were alright, nothing amazing, but when there was an issue with the delivery address, the customer care was really not up to scratch. It felt like they were more concerned with avoiding helping me rather than actually fixing the problem. Maybe their system auto-filled the wrong address, but instead of owning up to it and making it right, they just left me without my purchase. It's been a really frustrating situation all round.
Review about: Skin And Me
Some new skincare stuff
I've recently tried out this new skincare product and honestly, it's amazing! I've used it in the past and always had great results, so I thought I'd give it another try. The whole experience was really straightforward, from the initial consultation to ordering and the delivery. It's almost like they understand exactly what my skin requires, you know? I'm definitely going to continue using these products.
Review about: Homelike
Short term rental in vibrant city centre
Adem Jamil Bouaoudia was in charge of sales and he really helped me out a lot. The team at the rental company went above and beyond to make sure everything was sorted smoothly, from placing the order to getting the keys quickly. Although the prices were a tad high, the service was definitely worth it. I would definitely suggest this service to anyone needing a stress-free short term rental.
Review about: Muddy Matches
Online dating platform functionality
I wasn't too keen on the online dating platform I tried out. It was a bit tricky to get around, and the app itself wasn't all that easy to use. I had a hard time trying to upload pictures and switching between messages and someone's profile. Compared to something like Tinder, it just didn't measure up in terms of user-friendliness.
Review about: TJ Hughes
Tower fan purchase
I bought a tower fan online because the particular one I was after wasn't in the shops. Sadly, when it arrived, it didn't live up to what I was hoping for. The website claimed it was quiet, but in reality, it was really noisy. On top of that, there were marks on the plug – not a major issue, but still disappointing.
Review about: YorkTest
Food intolerance test purchase
My family member recommended this service to me, and after getting a food intolerance test for me and my husband, we were really impressed with how easy it was to order online. The instructions were easy to understand and follow, and we got the results back quickly, even sooner than we expected. The information we got from the test was fascinating and confirmed some things we already suspected, which led us to make some changes to our diets. Once we made these changes, we noticed a big improvement in how we felt within just a few weeks. It was really helpful to know which foods might be causing issues for us. The follow-up consultation was also really beneficial and added even more value to the whole experience. I would definitely recommend this service to anyone wanting to learn more about their food intolerances.
Review about: easymanuals
Perfect manual for my dad's car
I got this manual for my dad's car and it was really helpful and easy to follow. The customer service people were great too, they helped me out with some installation stuff I was struggling with. They were really friendly and patient with me.
Review about: Sosandar
Awesome customer service!
Millie was a total lifesaver when I asked about pricing on Monday 20th May. She was so nice and really put me at ease, assuring me my problem would be fixed in no time. To my surprise, I got my refund the very next day - talk about speedy service! It's clear that Sosandar values their customers and goes the extra mile to make sure everything is sorted smoothly. And to top it off, I absolutely adored my purchase!
Review about: Nikura
Bought essential oils
I'm pretty new to using essential oils, you know? I've been experimenting with creating my own blends and things. I bought a variety of oils from this one place and reached out for some advice. They were really helpful and got back to me with lots of information really quickly. The prices aren't too bad and they often have special offers. Also, the delivery is really fast. I think I'll stick with buying from them!
Review about: Online Home Shop
Duvet cover purchase
I bought two duvet covers made of 400 thread count cotton recently. After washing and ironing them, I noticed some strange marks that looked like they were from the manufacturing. I contacted Online Home Shop (OHS) for help and Adam got back to me quickly. He agreed to replace the items for me. I was really impressed by their great customer service and how they resolved my problem so fast. I would definitely recommend OHS for their fantastic service.
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Feather and Down products
I've just bought some Feather and Down products and I absolutely love the smell and how luxurious they feel. I've been using them for ages now and they always impress me. The scent is really calming and helps me relax for a good night's sleep. The quality is top-notch and they feel really luxurious on the skin. I'd definitely suggest these products to anyone wanting a little self-care treat.
Review about: Express Chemist
Sought-after item
I had a great time at this pharmacy. I was looking for something specific that I couldn't find anywhere else, but I found it here, which made me very happy. Ordering was simple and easy, and the service was excellent. The staff were friendly and ready to help with any questions I had. The price for the item I bought was fair. My order arrived quickly and the delivery was very efficient.
Review about: AFerry
Booking ferry tickets
I've just booked some ferry tickets on this website and it was really straightforward. The site was easy to use, and I managed to get a better deal than on other sites. I quickly received my booking confirmation and felt reassured about my purchase. All in all, I'm happy with the whole process and would definitely use this service again.
Review about: High Street TV
Spray hose, air fryer
The things I bought were exactly as they described them! My jet spray hose broke, but they replaced it immediately. I told my family and friends about this website and my son got an air fryer that he really enjoys. It's just right for him and his son.
Review about: FoundersCard
Quick help, no headache
I needed some help with a research task right before Christmas, and I'm really glad I asked for help! I contacted the Concierge service, and got a really helpful response within just two hours. It really saved me a lot of stress. The response was well-written and made my day. Overall, it was a really positive experience!
Review about: Soho Home
Minor issue with order
I had a little problem with my order not long ago, but I have to admit, the customer service team sorted it out really quickly. Carol from customer service was great, she kept me updated and fixed everything in no time. I was really impressed with the service I received and it definitely made me feel more positive about this company overall.
Review about: Glasgow Airport Car Parking
Dropping off at the airport
This airport likes to think it's international, but the number of places you can go is pretty limited. And have you seen the fees for dropping off? They're ridiculously expensive! Don't even get me started on the upper deck lounge - the buffet lunch was awful and the staff were having an argument right in front of us. I'm definitely not coming back here!
Review about: Inspired Luxury Escapes
Family holiday enquiry
I asked about a family holiday and was really impressed by the amazing service I got from Kayleigh, one of the staff members there. She was really helpful, knew her stuff, and went out of her way to help me find the ideal holiday for my family. Kayleigh wasn't just friendly and easy to talk to, but she also genuinely cared about our needs and what we wanted from our trip. It felt like she really wanted to make sure we had the best time possible. From suggesting destinations to helping with all the booking details, Kayleigh made everything easy and stress-free. I can't thank her enough for the fantastic service she provided.
Review about: Travelodge
Family stay gone wrong
My experience at this hotel was absolutely dreadful. When I arrived, the room was a total nightmare - there were dead bugs on the mattress, a horrible smell of sick in the air, and to make matters worse, a sex product on the bed. It was absolutely disgusting. They told us to book at another location and promised a refund, but we never received it. The manager was nowhere to be seen and customer support was not helpful at all. This kind of customer service is just not acceptable. This hotel feels more like a seedy sex motel than a family-friendly place. There are much better options out there, so I would recommend avoiding this place. Even the car park was a disaster - messy and not safe. Avoid this place at all costs!
Review about: Totally Money
Unsolicited loan and credit card offers
I'm just so irritated by all these emails I keep getting from loan and credit card companies, going on about how I'm pre-approved for their stuff. It's so annoying getting my hopes up every time, only to be let down when they tell me I don't actually qualify. It all feels really sneaky and dishonest, like they're just trying to trick me into clicking on their links. I'd much prefer it if they only emailed me when there was a real deal that I might actually be eligible for.
Review about: Lavish Alice
Black leather jacket
I absolutely love the black leather jacket I bought from this store - it's absolutely stunning. The quality of the material is top-notch, and it fits me perfectly. The packaging was really elegant and chic, which added to the whole luxurious feel. The delivery was super quick and hassle-free, just like I was hoping for. The only downside was that they didn't have my size in stock, but the easy returns and lovely customer service more than made up for it. I'm really looking forward to ordering from here again when they get more stock in my size.
Review about: Running Point
Running shoes
I bought some running shoes from this company recently, and it's been a real nightmare. I ordered and paid for them two weeks ago, but I haven't heard anything since. I've sent loads of emails and made loads of phone calls, but they haven't got back to me at all. It's really disappointing and frustrating to be ignored like this after spending my money on their products. I definitely wouldn't recommend buying anything from them.
Review about: OFCASA
Stylish, sturdy, easy assembly
I recently bought a set of chairs from OFCASA and I have to say, I'm really impressed. The chairs are not only good-looking and strong, but they're also really easy to assemble. The quality is excellent and I'm really happy with my purchase.
Review about: Stylevana
Korean skincare products, reasonable prices, notable quality, hot picks, deals, shipping process, customer service
I had such a great time browsing the website! They had loads of cool Korean skincare products at really good prices. The stuff I bought was top-notch quality and I managed to snag some awesome deals too. The only downside was that the shipping was a bit slow. But on the plus side, the customer service team were super helpful and quick to answer my questions, which definitely made everything better.
Review about: eDreams
Got help with my Prime subscription
Hana was really helpful sorting out my Prime subscription issue and she explained all the great benefits and savings that come with Prime. She even gave me some extra incentives to make sure I keep my subscription running. Big thanks to Hana!
Review about: Skypark Secure
Booking amendment
I had to change my booking last minute and the team sorted it out no problem. Carol was really helpful and got everything fixed quickly. I was really happy with the customer service overall.
Review about: Farrar and Tanner
Hip flask purchase
I bought my dad a hip flask from Farrar and Tanner as a Father's Day gift. The product is really top quality, with a great design and a lovely leather pouch that had been engraved to make it extra special. The whole thing was even better than I expected and I was really happy with my purchase.
Review about: Perfume Plus Direct
Lip gloss and perfume set
I've just treated myself to a lovely lip gloss and perfume set from Perfume Plus Direct and I'm absolutely thrilled! The prices were fantastic and I've even started my Christmas shopping early this year. The delivery was super quick and the quality of the products is really high. I'll definitely be coming back as a frequent customer in the future!
Review about: Rituals
Pushy sales, unpleasant experience
As a customer, I found the pushy sales tactics in-store really off-putting. I just wanted to have a relaxed look around and make my purchase without feeling like I was being hassled or forced into buying more than I needed. The hard sell approach was uncomfortable and made my shopping trip very unpleasant. It's a shame because I would have considered coming back if I hadn't been put off by the relentless sales pressure.
Review about: Oasis Fashions
Returned item
I had a truly awful customer service experience. I sent back an item more than 2 weeks ago and I've been trying to get my refund back ever since. Every time I reach out to customer service, I get a new person responding who doesn't seem to read the previous emails. They keep asking for proof of postage or just tell me to wait longer. It's really annoying and worrying that this seems to happen a lot with Oasis, with a lot of customers having issues with lost returns and slow refunds. As someone who has been a customer for a long time, I'm really let down and won't be shopping here again.
Review about: hush
clothing items
I’ve been buying clothes from this shop for a while now and I have to say I’m really impressed. The quality and style of the items are fantastic, and I’ve been shopping here for a few years. Every time a new season comes around, I end up finding another great piece for my wardrobe here. The customer service has always been amazing, and I’ve never had any problems with deliveries or returns. I just love shopping here.
Review about: Medino
Cool stuff
I picked up my stuff and it was packed really nicely, everything arrived in one piece. Cheers for that! I'm well happy with what I bought, got some cracking deals.
Review about: The Watch Hut
Watch
The watch strap bar ... was broken, so the watch strap is not fixed to the watch.
I've never worn the watch, so it is not wear and tear. Luckily I wanted to change the straps, otherwise I would not have noticed the problem and it would just have fallen off my wrist.
Customer services refuses to help and denies any responsibility.
Extremely poor service, do not buy.Review about: Jolliman
New clothes
Your staff were absolutely fantastic at sorting out my order quickly. They were so helpful and really great.
Review about: Mirafit
M100 cage/rack and cable system purchase
I absolutely loved the M100 cage/rack and cable system that I bought from this store. Their communication was spot on and my products arrived really quickly. Setting up the M100 cage/rack was a breeze and it feels super sturdy, giving me a safe and reliable area to work out in. The cable system was a brilliant bonus; it made doing different exercises really easy. I'm actually thinking about getting the Assault bike from them next because I've been so impressed with everything I've bought so far.
Review about: Currys PC World
TV purchase with elderly grandparents
I had a really good time shopping for a TV with my elderly grandparents. The guy, Ben, who worked there was so helpful, patient, and knew what he was talking about. He took the time to help my grandparents, even though they were a bit slow. Ben was great at looking after customers and he made shopping really nice. I definitely suggest this shop, especially if you need help with tech stuff.
Review about: Parasol Store
Backpack
I bought a really cool backpack from this shop and was super excited when it arrived. But, when I opened it up, it was a bit of a mess. The bag was stuffed into a plastic bag that had been ripped open and the little crystal embellishment was missing. The bag itself didn't look brand new - perhaps someone had returned it before? There were some marks on it and the label was all creased. I get that bags can get a bit dirty, but seriously, it should look fresh when I buy it, right? Oh well, at least I got it on sale.
Review about: RAC Home Insurance
Breakdown mechanic assistance
The breakdown mechanic was a real lifesaver! My car broke down suddenly and I was in a bit of a pickle. Thankfully, the mechanic turned up within an hour of me calling for help. He quickly figured out what was wrong with my car, was really professional and efficient, and gave me a thorough breakdown of the issues. His suggestion to take the car to a garage for more checks was absolutely right. I was really impressed with the service and felt so relieved to have someone dependable help me out when things got tough.
Review about: The Snowboard Asylum
Snowboard purchase
I recently bought a snowboard from your store, but it was a bit of a hassle with the tracking information for my order. At first, I didn't get any tracking details, and when I asked for help, I was just told to find the package on my own, which was tricky as I'm in Germany and don't speak German. Thankfully, the next day my issue was sorted, and my order was sent again. However, I still didn't get any tracking info and had to email to ask about my order status before finally getting the details. I wasn't really happy with the service I got overall.
Review about: Jigsaw
Shrunken garment, unhelpful customer service
I was really let down by the customer service I got from the company when my clothes shrank in the wash, even though I followed the care instructions. When I got in touch with customer service, they insisted that I return it to a physical store, but that wasn't doable for me because I live quite far away. They also wouldn't cover the cost of returning the item, which left me with less money. It was all just really annoying and disappointing, to be honest.
Review about: headout
Tour guide experience
I recently went on a tour and had the pleasure of being guided by a lovely lady called Natasha. She was really knowledgeable and kept us all engaged with her sense of humour. Despite me and my partner being the only Brits on the tour, we felt really involved and had a great time. If all tours were like this one with Natasha as the guide, I'd definitely book more in the future.
Review about: ComputersDeal
Camera
Blatantly obvious scam site selling products they dont have.
Company is in liquidation.
Just read the negative reviews on trustpilot, and you'll get a fair idea of what they're up to.
Trash humans.Review about: OnBuy
Boys Football kits.
I bought 2 items. The price was more than fair. The quality exceded my expectations Delivery was quicker than predicted. so I will use again.
Review about: 247 Home Rescue
Boiler service
Our engineer Graham was brilliant. Very helpful and reassuring. Explained everything very clearly
Hi,
Thanks for sharing this review. We’re proud of the service that our engineers deliver and are really pleased to read your thoughts.
Thanks for being a 247 Home Rescue customer.
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Commande égarée
Merci à Kayla qui a su répondre à ma demande avec traduction en français!
Review about: AWD IT
Parts for a new pc
Poor customer service. I bought some parts from this site, in the same day when i order, the order was successful processed. Supposed to arrive after 5-6 working days, after 8 working days i send them a email, 2 working days past no answer. I send them a message on website, after 2 working days still no answer. I send them a message on facebook, finally they answer, they said they will have a look at my chase, until next day no answer, i had to ask them again what's going on. My order was marked for despatch and was send for picking and packing but after that nothing was happening, and now they don't have all the parts what i order. I said just to send me what they have and to refund for what they don't have, this was happening on thursday, i expected on thursday, on that day or at least friday to get an answer, but nothing. It's past 15 working days...
Why do you want date of birth to complete the order
Review about: OnBuy
Travel kettle 12volt
Good value for money
Good kettle 12 volt
It does take about 10 mins to boilTop class service would use them again
Review about: Verisure Smart Alarms
Feb 2020
I don’t understand all these negative reviews. I was recommended this Verisure by a friend who had an attempted burglary but had this alarm and nothing was taken. I’ve had the system over 6 months and had an issue with one of the shock sensors admittedly they didn’t come the next day to resolve it but within 3 days which I thought was fair enough. I’ve recommended this system to friends and my parents who now have it and all love it. It works when I have set it off and they call you normally within 30 seconds. I came on here as my friend said there were bad reviews so I wanted to have a look - but I don’t get it, I’ve had ZERO issues. I’ve been looked after by the sales guy Steve really well and if I have any questions I go to him. It might be a little pricey on the monthly but for me there is nothing better out there and I’ve had a couple of alarms before this one.
Despite escalation to the head of legal and CEO I have gone around the houses as they are chasing me for an unpaid alarm bill. The irony is they refunded me 3 months of monitoring and despite a subject access request and continually speaking to people . They are chasing for several months alarm monitoring fees. I paid two set up fees and they were way above what they would promote at Costco. The funny thing is they are threatening to terminate one of the alarms and go to a debt collection agency. Now this is where it gets interesting : I will happily go and take all the paperwork to a county court as the jokers never ever installed the alarm in the 2nd property. It was never installed and they recorded they did so the sales guy could get a commission no doubt. Despite a SAR and disclosure request they have parroted on that they will disconnect my alarm - funny that as its sitting in my box at home never installed. I have kept mail audit after mail audit so despite in 3 years never monitoring a single log or even being able to they now want to go to a debt collection agency - especially as i paid them for over 3 years with a D Debit for a system they knew was never even installed and lest see how that pays out with the GDPR as a starter. I have told their CEO /Data Protection officer but they are useless. So please do go ahead and take me to court for 5 months unpaid fees when I have been paying 3 years for a system that never even was installed and they knew but continued debiting me
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buy essay papers cheapThis company is clearly not a fair one, trying to hide the monthly cost by putting some discounts for 3months. I tried to switch to a Door Bell they told me you need to pay an Inflated monthly price for 3months and after that we will send you someone to disconnect you for 70pounds. Better to run away from this company
Useless company, just charge you for anything, even when you want to cancel the rubbish service, they still want to charge you. RUN AWAY FROM THIS RUBBISH COMPANY
Very interesting reading, do not think I will use this company, thanks for info !
Cant agree more.. I have asked to cancel the service on the 10th day of installation and they kept insisting on getting another camera, they send a different camera than what was explained over the phone.. then they closed the case as per their convenience and kept sending bills.. i have been requesting to remove the system as it is terrible.. u can easily buy sensors from Amazon as it does nothing more than that.. the cameras are blurry.. app takes forwver to download an image.. very stupid solution.. i keep writing to them and they care less to even call back.. very bad service.. its horrible.. the remote stopped working in a month.. its useless dont get it..
I am fed with Verisure too, they say that the doorbell is free, but what they don't tell you is that after 3 months, Arlo send you a message to say that your subscription is ending soon. Informed Verisure 2 weeks ago, then last week, again today, still not heard anything from Verisure complaints or from the Technical team to Integrate the Arlo doorbell with my Verisure account, feel I am been ignored, happy to take your money from you but don't provide a very good customer service, but saying that happy with the installation service, but lack of info where the doorbell is concerned.
Yesterday took the day off so I could be there to fix a ongoing problem’ and guess what ‘ engineers sick again ! Seems to br a pattern’ raised a complaint and said I wish to cancel ‘ o someone will contact you in the next seven days ! Hello ‘ I want this sorted ‘ my advice is ‘ go somewhere else ‘ it’s a lot of money ‘ and no back up when something goes wrong ‘
I would like to retract my above review. The engineer came Monday evening and has resolved Verisure.
I find the service very good and responded well to my complaint.
Would definitely recommend this company. ????rubbish they buy review this company sell on false pretence.what salesman or saleswomen tell you everything is false
Can anyone who has this system confirm the following, if I cancel the contract giving 90 days notice , will the app and all functionality work as normal without the monitoring and police response ofcourse
Terriblr system camera battery life is pathetic fully charged im getting about 7 days max out of every single camera including the doorbell. complained about this to verisure and they gave me a solar panel which stopped charging the camera after about 2 weeks of use. extremely disapointed with the quality of the in house cameras my kids could take better pictures with a throw away camera. just for everyone's information after 6 months you can cancel your subscription with verisure and keep all the equipment and still use it via the Arlo app .. you just wont have the monitoring or response guard service .. i have one more monthly and i will be doing this as im not paying £40 a month for a system which i need to take down and recharge every week its a joke.
They lie you won't have access to your app either once you cancel the ridiculous high monthly costs. So basically rendering the whole system useless leaving your family and children vulnerable.
Sorry Lee you've been done !