Not In The Dog House69 reviews

22% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-13
Dog bed

I bought a dog bed from this company recently and I was really pleased with how good the product was. The website was easy to use and I quickly found what I wanted. Ordering was... Read onBy: Will

Most relevant negative review

  2024-06-02
Order not received

I ordered something from this company but it never arrived. I contacted them to ask where my order was and they said it had been sent out but couldn't give me any tracking ... Read onBy: L. Cox

Review with most votes

  2021-04-05
Poppy's Picnic Dog Food

My order is overdue and there has been no response to the email I sent to them. I've had to pay out elsewhere for dog food. I've no idea if I'll get a refund. I will never ... Read onBy: Jacqui Daines

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    Dog Food

    AVOID THIS SCAM COMPANY they take your money and if you want a refund they ignore you, an absolute discrace of a company, I wish I could leave a negative review.


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    Dog food

    Even one star is too generous for this company. Order never fulfilled. After one week I was told that shipping details will be shared with me shortly to then find out 5 days later, again by me chasing them that the products I ordered are out of stock. It seems that this company’s goal is to lure customers in purchasing products from their site despite being out of stock which they don’t tell you about it when making a purchase.
    The customer care service also very poor. Don’t bother call them or leave a voicemail as they won’t come back to you.
    Won’t be using this company ever again.


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    Dog bed

    Would give zero if I could. As everyone else has said. Ordered an item, waited ages. Eventually I contacted them asking where it was and they kept saying it would be sent out at the end of the week. Months later, I demanded a refund. They never sent me a refund. Kept telling me it had been sent out, I just needed to wait 5 days but then it never appeared. Ended up making and winning a PayPal case against them and finally got my refund.
    To the company - stop making false promises. I get covid has messed some companies up, but that doesn't mean you needed to continually lie to me about when my item/refund would get to me. Just be honest. It's not hard.


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    Dog Food

    Initial delivery was slow, then replacements for damaged goods was slow, which were also damaged and a refund has been non existent despite chasing continuously since JUNE 2021.
    DO NOT USE THIS COMPANY.


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    Organic dog chews

    Ordered on the 20th May. Never received the goods! Have chased via email! Did get a positive response initially and was informed that they were out of stock and they will refund. I have since emailed them multiple times. All my emails are not being responded to. I have just raised a dispute with my bank to claim the funds back!! 2 stars are to many but I was not able to give less!


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    More 12gm dog food

    Ordered 1/7/21 still nothing 7/7/21, auto replies to emails and phone number goes to answer machine. I wish I’d read these comments before I’d ordered from this company. I’ve reordered from More and expect the goods tomorrow. Started action against this company.


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    Dog rain coat

    Looked lovely but fell apart after 3 walks, manufacture is very poor. We were offered a replacement that never arrived after 3 months and many many emails, so many false excuses. Lost patience and they offered money back. After another 3 months still waiting and now looking at small claims court to recover money. Do not buy from this company. I would have given a one star rating but this review site wouldn’t allow?

    if it was a ruffwear product contact them directly, i did and got my refund straight away


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    2 x dog beds & day matress

    I ordered 3 items in March 2021 and the process went smoothly. However, as at 3 May 2021 (6 weeks) l have still received none of my order. The only time l have received any information is when l chase them. I get a vague response to some issues raised in my emails, but the real issues are not fully addressed.
    I have now cancelled my order in full and told to wait a further 7-10 working days to have MY money back. So in total they will have had my (hard earned) money for nearly 2 months & have nothing to show for it.
    I would definitely NOT recommend this company as their service levels are appalling. I think that it should be a warning sign when you can only contact a company via email, as they clearly don’t want to really deal with customer concerns properly. Don’t be taken in by their fancy website, it’s not backed up by good customer service.


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    Would buy here again
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    Poppy's Picnic Dog Food

    My order is overdue and there has been no response to the email I sent to them. I've had to pay out elsewhere for dog food. I've no idea if I'll get a refund. I will never use them again.




About Not In The Dog House

An unhealthy pet is an unhappy pet. And an unhappy (cranky, moody) pet causes the owner to be unhappy, moody or worried. Unfortunately, unlike humans, age has nothing to do with the ability to communicate. So, how would you know if your pet, especially your dog, is unwell? There are obvious physical signs like sneezing, coughing, excessive panting or laboured breathing. Another group of symptoms include dry, sores, itchy skin, or lumps and boils on different parts of the body. There are also psychological symptoms like sleeping more than normal, whining continuously, or just being plain cranky and irascible. But not all dogs are the same. Some might not exhibit any of the above-mentioned negative signs, choosing to become more needy, clingy or quiet than usual. The rule of the thumb is, if there are any marked changes in the behaviour or physical appearance of your pet, then a visit to the vet is appropriate. Humans are higher animals but classified as animals nonetheless. This is instructive because of human diet impacts directly on their health. This holds true for pets too, and dogs are not exempted from it. Dogs have different health conditions or predispositions as a result of their inherited genetic make-up and/or breeding orientation (parental factors), that can make it easy for them to fall ill with certain diseases. Allergies, skin and stomach sensitivities and cancer have been known to ail dogs, among several other diseases. As humans try to find alternative and lasting health solutions to medical conditions and ill-health through food intake, so do certain companies focus on producing the same for animals and pets that might be facing such challenges. One of such companies is Not In The Dog House, but please, do not take our words for it. Read honest valuation of Not In The Dog House here before considering giving them a try.

About Not In The Dog House
Not In The Dog House is a company that supplies luxury dog food, treat, clothing and bedding. The company is based in Yorkshire, United Kingdom, and specializes in making grain-free, natural and cold-pressed food that is ideal for dogs with sensitive stomachs and conditions like allergies and diarrhoea. Not In The Dog House assert to source its products from Benyfit Natural, Guru and McAdams.

Products and Services of Not In The Dog House
The company offers varieties of dog food and treats, dog beds and blankets, dog collar, leads and harnesses, dog clothing and grooming materials, and dog toys and travel products. You can also find your puppy food, treats, toys, and grooming products at the store. Men, women and children can obtain their gilets, jackets, accessories and bags from the store, while other pets are not left out, with a bed, bowls, food and treat available for cats. Homeware and gift boxes for fellow dog-lovers can also be purchased at the store.

Compliments, complaints and tips for Not In The Dog House
Have you patronized Not In The Dog House in the past? Would you recommend them to others? Please leave your comments about your experience after patronizing the company here. Tips on how the company can serve you and others better would also be appreciated.


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    Contact Information

    🌐 www.notinthedoghouse.co.uk



    Categories Not In The Dog House

    Online shopping | Fashion Reviews & Experiences | Pet Shops Reviews & Experiences | Homeware Reviews & Experiences | Children & Baby Reviews & Experiences


    Page Statistics

    Seite online seit: 1 August 2019
    Letzte aktualisierung: 29 November 2024