All reviews of Kim
Review about: ManoMano
Garden Table
Very poor customer service. Table arrived in a box with information about garden chairs on it. I tried to return it but tried to charge me £50 delivery (table was £80). Later, I complained and they informed me "sellers are not allowed to charge customers more than 20% of the purchase for the return cost". Too late now as I kept it (Still boxed in my hallway I might add).
Review about: PrinterPix
6132945308
They need to have a Canadian site so that when we get emails there are no miss communication of their specials.
Review about: Redmond
lovely experience shopping from Kim
I was looking to get my parents some smart home products to make things easier for them. The last time I visited Ma, I noticed how she was struggling to keep up around the house. I went online in search of some smart appliances I could get for them. I was impressed with what I saw on Redmond. I ordered a massager, air purifier, vacuum cleaner, and slow cooker, all at an affordable rate. They were delivered to my Ma within a few weeks and they were happy with the products. I am satisfied doing business with them and will shop from them again. I recommend Redmond to anyone looking to buy smart household appliances and body and personal care products.
Review about: DreamSilk
Wonderful shopping experience with Dream Silk
I have a special kind of love for silk clothes. And then I decide to buy them and keep for my social and special occasion. I came across Dream Silk and that was where I got pure silk clothing. Everything about them is Silk. I didn't hesitate to place my orders. Their delivery was free, fast and convenient. I didn't have to stress myself to track the product all day. And they have a true and honest return policy. I was able to pay and checkout without any funds issue. Their customer service was always there to listen to me. I am sincerely glad to have patronized Dream Silk.Review about: Rose London
Bad overall experience
Clothes arrived damaged and not the material as on website. 2 out of three orders damaged and said it was my fault. So wouldn’t refund. They now have my money and clothes!
Review about: OnBuy
Men’s perfume
Absolutely love the perfumes and men’s aftershaves on this site really good prices and great packaging I could not believe how quick they arrived 3 days from ordering love this seller and will definitely be buying more
Review about: PrinterPix
blanket fleece en peluche
Kayla heeft mij heel goed geholpen met het oplossen van mijn probleem zodat de bestelling kon geplaatst worden en we nu het pakje kunnen verwachten. Ze was heel geduldig en heel vriendelijk en heeft alles netjes uitgezocht.
Bedankt hiervoor Kayla!Review about: Fonehouse
Beware of the SCAMMERS using the Fonehouse name!
I can't fault anything about Fonehouse, I have never dealt with them and I am sure they are great.
But there are call centers claiming to be Fonehouse, calling themselves fonehousegroup. I have just caught them out now, I knew this was dodgy from the very beginning but still went through with this to see how far they take it. So this is the SCAM, they take your card details, they promise you something but you get something else, once you receive this, they say it was a mistake and make you send this back to one of their addresses, once you send it, you are doomed.
These were the flags I saw from miles away, but continued so I can share the knowledge with you.
- Got them to send an email to me, email was bogus from the very start
- Always check the company details/address, they address the SCAMMERS gave was the same as Fonehouse, I called them and they told me it was a SCAM
- Never give out your bank details if you suspect anything, although I did give them a bank I don't use much
- When the wrong product came, I knew something was up, they said it was sent by mistake, more red flags!
- Do not send the product back, always check where you are sending the product back, I google map checked and street view checked, it was a house, not a store/factory
- Confront the SCAMMERS, tell them about all these red flags, I did this, they tried soo hard to convince me and then hang up
- Call the network provider and report fraud, cancel the contract, get them to give you an address you can send it back so you don't get chargedHello,
I think i also received a call from these today, im asking for the email because I am generally intrigued.
I feel sorry for the 'not so tech savvy' people who actually fall for this.I have also received many calls. Initially they said they were from fonehouse. In another call they said we are now from mobile.co.uk. They are switching all the time.
I asked them a couple of times to call me in an hour it was always a different person calling me pretending that was the previous one.
Ask them for something crazy like unlimited calls, texts, data and international calls. They will say yes to everything in order to convince you to proceed with the application and give your details.
What I did I asked them to send me an email with the offer they were offering. I gave an old email I had. And the email I received was a proper scam email from an address mobilesco.uk@yandex.com
Another confirmation that they are scamHi, thanks for this! It’s too bad I saw it late, exactly the same happened to me - only that I sent the phone back and paid £8 for postage as they harassed me so many phone calls! Although, I noticed it was scam from the very beginning but I went along anyway! However, the following day even before receiving the phone, I immediately cancelled the order (I rang my bank to tell them) and the bank cancelled and refunded the upfront payment of £30 that they had tried to take! Luckily it was still “pending” so it hadn’t left my account. Just one question though, the contract wasn’t actually set up, they only managed to get my acc / card details which I cancelled immediately. Would a contract still be under my name? Although, my bank has blocked this payments so future payments can’t be taken anyway. I will have to call 02 and fone house to report these people! Crazy how people try scamming others during these difficult times!
generic cialis reviews
Yeah they got me. Had to phone all the cellular companies to find out who the contract is with, turns out its with Vodafone. Its been raised to their fraud team. I don't know how they created a new contract without a search appearing on my credit file. They also attempted to charge payg fees to my bank account, luckily the bank blocked most and have refunded the one that did go through. And a KFC meal in Pakistan! Got a new bank card obvs. Feel so stupid!
They called me a couple of weeks back giving me the spill of upgrading my phone at a ridiculously low price, when I explained I was still locked in contract they'd even pay the early termination costs!!! I gave him the benefit of the doubt and he emailed over an 'official' quote confirming the deal, however emailed Fonehouse to ask if this is genuine and what appeared to be a generic response ( must be a lot of enquiries about this) and confirmed it is a scam.
Still, they kept calling but I ignored them until the other day when I said I wasn't interested and he got the right hump as I could have told him earlier!!
I totally understand how people get lured in, these scammers have an answer to everything which only makes you feel confident in their intention. Some things are too good to be true!!!!Same happen to me paid 8 post to send phone back 30 deposit phone contract
I just had a call from "fonehouse" always sceptical when they they and talk over you and don't listen to your question. The deal was a new iPhone 13 pro max,512GB, unlimited everything £30 /mo for 24 mo. sound too good to be true right! I thoughe so too and the old saying came to me if it sounds
too good to be true it probably is! They're phoning back next week to get my details (NOT going to
happen!)Review about: SpaSeekers
Spa vouchers
Cannot redeem the vouchers as cannot get through to Spa Seekers. Wasted so much time and effort let alone the cost.
The only way I could post this review was to give them 2 stars as cannot do just one or none.
Also all the 5 star ratings are very short, looks more like someone pushing the ratings up.I could post this review was to give them 2 stars as cannot do just one or none.
Also all the 5 star ratings are very short, looks more like someone pushing the ratings up.
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Beige joggers
I ordered some joggers which arrive next day.
I worn them the next day for half of day to notice bobbles and the steam had come away.
I emailed customer services straight away and sent pics.
They relied with 20% off in which I refused and was disappointed with.
I’ve sent 3 emails since and no reply. Never will I use them again!
Rubbish quilty and rubbish customer services.Tweet them, they don’t like seeing bad tweets as it looks bad on them so they’re likely to reply, that’s what I did!
I have found them appalling too. I ordered a 2 set of bodysuits. One fit, the other didn’t!?!? The one that fit I took tags off to wear but it had a flaw next to the press studs. We are just out of our 30 days return window so after several emails back and forth they are offering 20% back in vouchers which are no use to me as I won’t be using this cowboy cheap Chinese knock-off company ever again!
Review about: Fonehouse
Iphone 12
I ordered iPhone 12 from Fonehouse.. Shortly after I was accepted by the Network. a few hours after the status of my order was "Quality control" and then it was changed to "Order Cancelled - Security Failed" I tried to contact them but they did not give me any information on why they cancelled my order after the network said good to go!! I emailed them my bank statement, a copy of my excellent credit file and my UK passport copy. I work for a big business and all my records are clean! the whole thing looks like Fonehouse is not an honest company and just cheated me and cheating customers in way of attracting us to order and then oh sorry you have failed security and feel free to go somewhere else!! I will ask my lawyer to sort this issue for me and deal with them and potentially take legal action and seek compensation from them.
Mark Azer if your credit is as great as you say it is, then why did you not just order a handset from a mobile shop on the highest street?
If you have your own Lawyer, why are you buying a phone from this shady company in the first place? Mug
Review about: VidaXL
Resolved4410373761
I have ordered a bed on the 17-th of December. The following day I received an invoice with Track and Trace link that stated that my order has been processed and is ready for shipment. Since then the status of my order has not changed. Customer Service was very unhelpful in tracking my order; and now that I am asking for my money back, VidaXL is REFUSING to give me a refund, saying that I should wait for the delivery, refuse it and then they will refund my payment! The point is, the delivery is NOT COMING!!!
My son is having the same issue. Order placed, money taken, tracking number received but nothing. Have tried Customer Service and got absolutely no where. Now it looks like theres no way for him to get his money back.
They told me the same thing when I tried to cancel my order because it was getting sent to the wrong address. How can I refuse delivery when it's going to an address I'm no longer at.
Review about: JigsawPuzzle
5 puzzles
No issues at all here. They emailed me as soon as they shipped (which was the day after I made the order) and provided a Royal Mail tracking number. The puzzles come from France so do take about 10 days to arrive. I'm delighted with my 5 puzzles, all brand new in shrink wrap. It is so nice to have a choice of a variety of puzzle brands not available in the UK. This is not a fake website or a scam. I understand some frustration for some in thinking they are located in the UK because of the website address and therefore being disappointed that delivery would take longer than usual but to me, it was worth the 10 day wait. The currency is in pounds. I will definitely order again.
Review about: Shaw Academy
FITNESS & WEIGHT LOSS
I haven't completed the course yet so this review is quite early. I found a bit of repetition in the lesson content which felt like it may just be to stretch out the time. A lot of the materials require a purchase which I cannot afford right now so I may be missing out on the potential of the course.
Review about: Early Years Boutique
Seller Review
I have been selling with The Early Years Boutique for quite a while now and just love that Rachel and Emma are always on hand when I need help. They've just secured a huge investment, and although theyve had some payment issues over the last year, those issues have now been fixed. There's a huge, diverse range of products on offer from over 300 small businesses, but everything is unique! I'm excited to know that there is money in the pot for increased marketing efforts too!
Aw thank you Kim, check out Kim's store folks, pippa roo handmade :)
Review about: Eqvvs
Armani jeans
I wasn't sure which fit to get for my husband but customer service was excellent and talked me through the options. The order arrived really quick. I will definitely use again.
Review about: Kiko Milano
Great products, terrible customer service
I really like the Kiko products but after my encounter with their customer service I'm not sure if I will ever use their webshop again. May 18th I placed 2 orders and paid them with Sofort. After a couple days, it occured to me that I hadn't received any confirmation of these orders. I found a link to the Belgian customer service, which is located in France (??), and explained them my situation. We exchanged several e-mails, I gave them a copy of the bank statements where the 2 amounts were debited from my account. They asked my data for the refund and then all of the sudden July 11th they tell me they can't find my money!! WTF?! 110€ were deducted from my account and now they are floating in banking heaven?! Logics says this is impossible.
We're almost two months later, I've written several e-mails to Kiko, they keep telling me I can't get my money back, I keep telling they have to take a more profound look at their bank account. I've contacted Sofort, who can't help me, they keep referring to Kiko. My bank can only tell me the money is transferred to the German Kiko account.
I'm now considering to file a complaint for theft, it seems to be the only option left.Review about: Hughes
Good but require improvements
I was looking for an satellite connections for my office. My previous connection was too expensive and work not that great. I was really tensed to get new connection.
Then I started using Hughes. I must say this one is better in services and price but still I think some improvements they need to make it best . still. Its good to try.
What did they send you? I have been called by them today.