Optical Express Reviews

: 20

The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely. Read more

75% Would buy here again

Most relevant positive review

  2024-05-02
Lens replacement surgery
I had lens replacement surgery not long ago, and it has honestly changed my life. Although I had ...Read on
Ian Mason

Most relevant negative review

  2024-05-31
Lens replacement surgery
I had lens replacement surgery done about 16 days ago at this place, and I have to say, I'm ...Read on
C. Saunders

Review with most votes

  2022-01-17
lovely experience shopping fro
Since I was a child I have been having challenges with my eyesight. I have gone from taking medic...Read on
Kenrick

Reviews (20)

  (12)

 (2)

  (6)

  (0)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cataract surgery

    I recently had cataract surgery at this clinic and I have to say, the whole thing was amazing. My optician sent me to the NHS for the surgery, but the waiting list was so long that I was worried about losing my eye sight. When I heard about this clinic on the radio, I decided to go for private surgery and it was the best decision I've ever made. Everything, from the first consultation to the surgery itself, was done with so much professionalism and care. The surgery was quick and painless, and the team of doctors in Glasgow were brilliant. The follow-up appointments made sure that I was recovering well, and now my vision is better than ever. I can see colours more clearly and everything is so sharp. I hardly have to wear my reading glasses anymore. I was surprised to see how many people are choosing private surgery over the NHS, but after my experience, I totally get it. If you need cataract surgery, go for this clinic without any hesitation.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    lovely experience shopping fro Kenrick

    Since I was a child I have been having challenges with my eyesight. I have gone from taking medications to wearing corrective lenses. But as I grew into an adult, I realized I was not getting any better. I was only managing the condition. Many people recommended I go for surgery instead, but I was scared and skeptical about the outcome and the financial involvement, too. One day I came across optical express online and that became the turning point for me. They carried out a successful eye surgery on me and today I can gladly say I am pleased with their services. My eyesight condition has improved, and the cost is quite affordable. With their team of expert surgeons and optometrists, you can only hope for the best. If you are having any eye problems, I recommend you visit optical express.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lens replacement surgery

    I just wanted to say a big thank you to the team at the clinic for looking after me so well during my lens replacement surgery journey. It's been six weeks since I had the procedure in Glasgow, and I couldn't be happier with the results. David Teenan and his team were brilliant - so skilled and caring. My recovery went really smoothly, and now I have perfect vision for near and far distances. I'm loving the freedom of not having to wear glasses anymore. It's amazing how much clearer everything looks now! If you're thinking about getting this surgery, I absolutely recommend it. It's been truly life-changing for me.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Post operative lens replacement consultation

    I've been having some problems with my eyesight lately - like things being blurry and finding it harder to bear bright light, so I got in touch with the clinic where I had my surgery. Luckily, they were able to fit me in for an appointment within a week. Despite a few little issues with getting messages across, the team there were really helpful and put my mind at ease during the appointment, answering all my questions about my eyes. They've set me up for another procedure in 3 months, and I feel confident that I'll be looked after just as well as before.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lens replacement surgery

    I had lens replacement surgery done about 16 days ago at this place, and I have to say, I'm not that happy with the results so far. It's been a couple of days now, but my eyesight hasn't really got much better and everything still looks quite blurry, especially things in the distance. I was expecting to need glasses for close-up vision, but I didn't think my distance vision would be this blurry. The eye drops I'm using for dry eyes don't seem to be doing much, and my eyes just feel tired all the time. I have a follow-up appointment booked for June 12th, but I'm not feeling very hopeful about how things are going. Overall, I don't feel like I've got my money's worth and I really hope that my vision starts to improve soon.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lens replacement surgery

    I had lens replacement surgery not long ago, and it has honestly changed my life. Although I had some discomfort for a few days, the benefits of never having to wear glasses again outweighed it. I now have perfect vision and it's the best choice I've made in a long time. The surgery was fast and effective, and the results are incredible. I would definitely suggest this service to anyone thinking about it.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cataract surgery

    I had to have cataract surgery because one of my eyes was really blurry. So, I went to this clinic for a checkup and they did all these tests and things for about 2 hours. Afterwards, they said I was a candidate for surgery. The surgeon had already performed more than 17,500 surgeries, which is quite impressive! He even went through everything with me during a video call.

    I had the surgery at their clinic in White City in just a few weeks. And you know what? It worked like magic! I can now see far away without glasses, which is amazing!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lens replacement surgery

    The customer service at this place before, during, and after my lens replacement surgery was absolutely superb. I felt really well looked after and supported the whole way through. The staff were proper professional, polite, and really listened to what I needed, which put me at ease. The post-surgery check-ups were thorough and comforting, and I'm over the moon with how well the surgery went. I'd absolutely recommend this place to anyone looking for similar services.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cataract removal surgery

    I can't really put into words how amazing the service was, from the first talk right through to the aftercare. Everyone on the team was so professional, helpful, and kind, which really made me feel good about picking this company. The cataract operation and new lenses have totally changed how I see things and how I look at life. I'm more than happy with everything that happened.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick service and knowledgeable staff

    I want to say how much I really liked how efficient and helpful the staff were at this place. As soon as I walked in, they made me feel welcome and they knew all about what I wanted to buy. They helped me pick out the perfect product for what I needed, and I was amazed at how fast and accurate they were when processing my order. All in all, I was really pleased with the service I got.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Laser eye surgery experience

    My experience with laser eye surgery at this place was quite a ride. I made the decision to go ahead with the procedure about 5 weeks ago, hoping it would help me see better from a distance. However, instead of just improving my eyesight, it brought along a whole new set of problems. Yes, I can now see number plates from miles away, but I'm struggling to see my phone up close. Before the surgery, I had no trouble reading emails or checking social media on my phone. Now, even after 5 weeks, I find it hard to read notifications without squinting. It's like I traded one vision issue for another, and to be honest, I'm not sure if it was worth it. On top of that, my eyes are so sensitive to light that I have to wear sunglasses whenever I'm outside. I would have preferred to stick with my old vision and read my emails without any hassle. I feel like they didn't give me all the details before the surgery, and now I'm questioning if I made the right choice.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lens replacement surgery

    I recently had my lens replacement surgery and I couldn't be happier with how it all went. Mr Hernandez was so friendly and made sure I understood everything before the procedure. The staff, particularly Zoe, were absolutely fantastic and really looked after me throughout the whole experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lens replacement consultation

    I went to a consultation for lens replacement at the Nottingham branch the other day. The staff there were really great, so friendly and they answered all my questions properly. It was a bit of a downer to find out that I'm not really the right fit for not having to wear glasses anymore, but I'm keeping my fingers crossed that I'll only need them for close-up stuff in the future. The 4k per eye price for single vision lens replacement took me by surprise, especially considering they advertised it starting at 2k per eye. Even with that, I've decided to go ahead with the treatment and I'll share a detailed review once it's all done.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Total lens replacement surgery

    I recently had lens replacement surgery and it was absolutely fantastic! I must admit, I was a bit nervous initially, but it turned out to be completely painless and over before I knew it. My vision improved almost instantly and I couldn't be happier with the results!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Mystery Purchase

    I've been getting loads of calls and texts from this company that got hold of my mobile number without asking. They keep calling me several times a day, even as late as 9pm, which I find really annoying. I blocked one number, but then they started using a different one. I've seen other people online complaining about the same thing, calling it harassment. I'm not giving them any of my information, especially with the dodgy way they operate. Their cold calling and changing numbers when blocked is just intrusive and really needs to stop.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Laser eye appointment in town

    So, I had my laser eye appointment today and it was a bit strange. When I arrived, the receptionist was quite rude to me because I forgot my prescription. She was really angry and made me wait for a long time, which wasn't great. I was then taken to a room for tests but had to wait even more without anyone keeping me informed. The optometrist, on the other hand, was really nice and explained everything to me in a helpful way. However, as I was leaving, the same rude lady returned and was upset that the optometrist had given me my prescription. She didn't need to be so mean about it, it was just a misunderstanding. I didn't even take the booklet with the prices because I felt disrespected.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Eye check and glasses

    I went to have my eyes tested and to buy some new glasses. The woman who assisted me was really lovely and explained everything about my vision in detail. She helped me choose some stylish glasses that give me a superhero vibe. I can see much clearer now!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Glasses purchase

    I had a wonderful time at the shop, all thanks to Kitti who really went out of her way to help me with my glasses. She was so helpful, friendly, and really knew her stuff, which made my visit a pleasure.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    I got amazing service

    I popped over to this place and the staff there were absolutely lovely and so polite. They were really helpful and seemed like they could answer any questions you might have. They made the whole experience great. You know what they say, getting new glasses can really make a difference in your life. I would definitely recommend this place to anyone.


Others also viewed