RAID Reviews
The data of this company have been checked for accuracy and verified. It is safe to visit its official website. We are convinced that online transparency and security encourage all companies to verify themselves with us, so they know where one can shop trustworthily and safely. Read more
Reviews (30)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Beautiful shoes, disappointed quality
I recently bought a pair of shoes from your shop and was really impressed at first by how nice they looked and how well-made they seemed. However, my opinion changed when I wore them out to dinner and noticed scuff marks on them when I got home. I was surprised at how quickly they showed signs of wear, especially considering how much they cost. In the end, I was let down by the quality of the shoes, even though I initially thought they were great.
A pair of boots
I recently bought a pair of boots from your store and was initially impressed by how pretty they looked. But when they arrived, I noticed that the finishes weren't great, especially for the price I paid. I still thought they were nice enough to keep. Unfortunately, after wearing them just a few times, I realised the sole was coming off. It was really disappointing because I had expected better quality, considering how good they looked. I wouldn't recommend buying shoes from your store to others, as the quality doesn't seem to match the price.
Shoes not arrived
I bought some shoes but they never turned up. The tracking details they gave me were a total lie. Luckily, I paid with Paypal, so I'll be able to get my money back!
Tax payment request
I had a bit of a rough time recently with a company that wanted me to pay £6 in tax through PayPal to get my package. They sent me an email without any official proof of who they were, so I got a bit worried. I tried reaching out to their customer service on Facebook, but they didn't bother to reply, leaving me only 5 days to sort it out. This unexpected charge ended up costing me more than I planned for. Most UK shops usually handle taxes for you, but this company just dropped it on me out of nowhere. And on top of that, there was no way to track my order on their website - the link showed there was no tracking number at all. All in all, I think their lack of transparency and poor customer service was really unprofessional and not great for us consumers.
H00RYC0017736405
I recently bought something from this company, but still haven't got it. It's been 2.5 weeks since I ordered, and even though I've contacted customer service a few times, I still haven't had a proper answer. At first, I got an email saying my order was on its way, but now I've not heard anything else. I'm frustrated by the slow response from customer service and I just want to get my order soon.
Hoodie
I'm really frustrated! I ordered this awesome hoodie two months ago, but it still hasn't turned up. They keep telling me Hermes lost my parcel and that they'll give me my money back, but I've seen no sign of it! I've sent emails and messages on social media, but they're just blanking me! It's a complete con, don't make the same mistake I did by ordering from them.
New boots
I've just bought these new boots and they are absolutely amazing! They make me feel really cool and confident. A lady even complimented me on them, which made me feel great. I would definitely recommend them to all my friends. They are just so awesome! I love them! Well done, team!
International order tracking issue
I placed an order with this company not long ago and had a big problem trying to track my package. I attempted to contact them through email and live chat, but they said they couldn't track my order because it was considered international. Unfortunately, my English isn't great, so I felt lost trying to sort this out. I'm stuck now and can't place any more orders until I find out when my package is coming. It would really make a difference if they offered customer service in multiple languages to help people who don't speak English well.
Delayed delivery
I'm so annoyed with the service from this company. I ordered something over two weeks ago and it still hasn't arrived. All they do is keep sending me tracking links, but it's been in transit for over a week now. It's just not on, I'm starting to wonder if I'll ever get what I ordered. The communication and lack of updates is really getting on my nerves, I'll definitely be more cautious before ordering from them again.
shoes
I bought a pair of shoes from this store, and honestly, it's been a nightmare. I tried reaching out to them, but they took a whole week to reply, and when they finally did, the information they gave me was so vague and not helpful at all. They said my order was a pre-order, but that wasn't mentioned when I was making the purchase. To top it off, they gave me a fake tracking number that hasn't been updated in over a week. When I asked for more info, they said the package had been sent back to the sender because of a failed delivery attempt. However, my local courier said there was no such thing. The tracking link they sent me was useless and kept asking for my zip code, only to reject it. I never got a local tracking number here in Germany, and I'm just frustrated with the lack of communication and how my order has been handled. I'm actually thinking of disputing the transaction with PayPal as a last resort now.
Niyah heeled mules
I bought these Niyah heeled mules back in June, they promised quick delivery. But it's been 4 months now, and I still haven't got them. I was really excited about wearing those heels, so this whole situation is very annoying. I've tried reaching out to customer service several times, but nobody can tell me what's going on or fix the problem. This whole thing has been a big letdown and I wouldn't suggest ordering from them to anyone.
Review with most votes
Shoes
Read on