Ripped Knees Reviews
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Custom Scooter
I placed an order for a part custom built scooter on Thursday 8th October.This was a birthday present for my son.On Saturday lunch time I range up ripped knees to see if it was possible to collect the scoot instead of having it delivered.I was notified that the black deck ordered would take longer to arrive than expected and was immediately offered an alternative colours in which I accepted.I then asked If it was possible to change the fork and clamp colour to the same colour as the deck.James very kindly said that wasn’t a problem.On arriving at ripped knees at 3:15 I spoke to Barry who kindly said that he assemble the scooter for me within twenty minutes.
I would recommend ripped knees to anybody purchasing or needing repair of scooters
Excellent customer serviceRoller derby gear for my family
I recently bought a selection of roller derby gear from this store for my fiancé and daughter. I was pleasantly surprised to see that my order was ready for collection earlier than expected. Unfortunately, one pair of knee pads I received were not suitable for our needs. However, the staff swiftly and effectively helped me exchange them for a more appropriate set. Barry was especially helpful in ensuring that the replacement knee pads were not just the right size but also comfortable for my family. His knowledge and friendly attitude made the whole exchange process easy and stress-free. We were impressed not only by the quick service but also by the personal attention we received. Overall, we were very happy with our purchase and the excellent customer service provided by the staff.
Custom scooter
Recently ordered custom scooter for my sons 13th birthday that he picked. Despite the scooter not arriving in time for his birthday and a problem with the courier company, Barry was so helpful and genuinely cared about my concerns, he answered all my emails and assured me if the scooter didn’t arrive he would ship another one and battle the courier company himself. When the scooter did arrive he had packed some sweeties and stickers as an extra which was such a lovely touch. This shows how far amazing customer service will get you. I rarely leave reviews and what should have been a negative review due to late arrival is nothing but A positive one. Will be a returning customer I’m sure and my son is a happy boy!! Scooters pretty fancy I must say !!
Green Dry Robe for hiking/dog walking
I recently bought a Green Dry Robe from this shop for hiking and dog walking, and I have to say, I am really impressed. The robe is not only beautiful but also super cosy, making it perfect for my outdoor adventures. The service from the staff, especially Barry, was outstanding. Barry went out of his way to make sure I got the right size for my robe, as they tend to be quite big. The delivery of my purchase was quick and smooth, with no problems at all. In general, I would highly recommend this shop to anyone looking for high-quality outdoor gear and great service. I will definitely be coming back for my next purchase soon.
mgx p2 Pro scooter
I bought the mgx p2 Pro scooter for my son not long ago and I'm so pleased with how everything went. It arrived really well packaged, which meant it was in perfect condition when it got here. The customer service was fantastic, the staff really knew their stuff and were so helpful. What's more, it arrived quicker than I thought it would. All in all, I'm really happy with the scooter and would definitely say to others that this company is worth a try.
Scooter parts purchase
I bought some scooter parts from this shop recently and I must say, the customer service was excellent. They managed to amend my order without any trouble and it all got sorted out quickly and smoothly. Within just 20 minutes, everything was sorted. I was really impressed with the service and I will definitely be coming back as a customer again in the future.
Dryrobe in camo/black & pink
I'm absolutely chuffed with my new Dryrobe in camo/black & pink from Ripped Knees! The service and delivery were spot on, really quick and reliable. I even got a lovely personal email asking for a review, which I'm more than happy to give. The colour combo of camo/black & pink is just gorgeous and really makes a statement. This Dryrobe has been a lifesaver in this miserable weather we've been having lately. It's waterproof, super cosy, and so roomy and comfy. I'd definitely recommend this to anyone in need of a top-notch outdoor jacket. It's been worth every penny!
Dryrobe, size correction
This company is just amazing, honestly! I bought a Dryrobe from them and was so impressed with how they looked after me. Barry called me the next day to double-check my size and pointed out I needed a smaller one. This saved me a lot of bother with sending it back and ordering a new one. They sent the Dryrobe out that same day and it arrived the very next day, what a swift service! I'm absolutely thrilled with my purchase and couldn't be happier. A huge thank you to the team at this company for being so helpful and making sure I got exactly what I needed!
Helmet purchase
I recently bought a helmet from the website and I was really impressed with how fast and friendly the service was. I managed to pick up my order in under 24 hours, but sadly the helmet was too small. However, when I went back to the store and talked to the staff, they were really nice and helpful. Barry in particular helped me to find the correct size and even swapped the lining in the helmet for me without charging extra. I would absolutely recommend this place for their excellent and accommodating service.
Dry robe purchase
I found this company by searching online for a particular product I wanted. They were the only ones with it in stock, and I was pleased to see their prices were lower than other sites I checked. Ordering was easy, and I loved how quickly my order was sent out and delivered. The product arrived in great condition, and I'm really happy with how everything turned out. I'll definitely be thinking about buying from this company again and looking at what else they offer. I highly recommend them!
Two seat covers purchased
I ordered two seat covers, but only one turned up after loads of delays and hardly any communication. I had to send loads of emails and keep chasing them up for the missing cover and then a refund for the delivery costs. Dealing with this company was far from a good experience, to say the least.
Skateboard purchase
As someone new to skateboarding, I was a bit lost when it came to picking the right board. The folks at the store were really helpful and took the time to walk me through all the different choices and prices without bombarding me with information. They didn't try to steer me towards the priciest stuff, which was a nice change from other places I've been to. Their customer service was excellent, from responding to my messages quickly to being friendly and welcoming when I visited the shop.
Trampoline Scooter
I bought a trampoline scooter for my son's birthday. There was a slight delay with the delivery, but Barry was really helpful and managed to sort it out so it arrived the very next day.
Roller skates and protective equipment
The staff at the shop were so lovely with us. They helped us choose roller skates and safety equipment for my daughter. They answered all our queries and made sure everything fitted well. It was a brilliant experience and we're really thankful for their assistance.
Dryrobes purchase
I've ordered dryrobes twice now and both times have been great. The delivery was quick, and the communication was spot on. The customer service team was really helpful in sorting out my query.
XL Dryrobe Coat
I bought a Dryrobe coat from this shop, but it was too big because the sizes run large. Barry from customer service called me to suggest I get a medium instead. I was unsure at first, but I went for it and I'm so happy - the medium fits perfectly! Barry's customer service was excellent and I would definitely recommend this store to others.
Scooter purchase advice
I went to the shop with my son to get some advice on buying a scooter, and I have to say, the man who helped us really knew his stuff. He not only gave us great advice, but also suggested some options without any bias, which helped us make a good choice. When we left the shop, we were pleased with our purchase and felt confident that we had picked the right scooter for my son.
DryRobe purchase
I bought a DryRobe from this company recently and I have to say, I was really happy with the whole experience. The DryRobe stuff was a bit cheaper than other places, which was a bonus, and the customer service was great. They phoned me up to chat about my order and made sure I was getting the right size, which was really nice. The staff were so friendly and helpful, they really made sure I was happy with my purchase. I will definitely be shopping with them again in the future.
Dry Robe
I really like Ripped Knees because when I gave them a ring, they were really friendly and sorted things out for me right away. They've got this guy called Barry who's brilliant at customer service and can fix any issues you might have. Also, their prices for Dry Robes are better than other places, which is great. I'd definitely recommend my mates to check them out!
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