Shirtbox - Overall Rating based on 33 reviews
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3 T-shirts for my father
I bought 3 T-shirts for my dad on the 10th of January 2024 from the online store. Usually, I've had good experiences with this company, but this time has been a letdown. It's been a few weeks and I haven't heard anything about my order being shipped. I feel really frustrated and disappointed with the lack of communication. Normally, I get my orders within a week, so this delay is unexpected and disappointing. And I can't even reach out to customer service through the website, which just makes things worse. Overall, I'm really let down by this whole experience and the drop in customer service.
T-shirts
I was so annoyed with the way this company treated me! The customer service was terrible, they didn't give me any updates on my order. They missed the delivery date they promised me, so I had to just cancel it. It was such a waste of my time and money, I won't be buying from them again.
T-shirt order
I recently bought a t-shirt from your website, but I'm a bit disappointed with how things have gone. I made the order a week back and was supposed to get it between 3-1 to 5-1, but it hasn't shown up yet. It's been really frustrating not knowing what's going on with my order as the website only says it's been paid for and will be sent out soon, with no more info. I've been trying to get in touch with customer service to ask about the delay, but I haven't been able to reach anyone. I'm worried because I got the t-shirt as a birthday present, and now I'm not sure if it'll arrive in time.
T-shirt with fantastic print quality
I have to say, the t-shirt quality and print are really top-notch. However, I was a bit disappointed that my order took longer than expected. If you want your chosen design to arrive on time, it's best to place your order with plenty of time to spare. It's wonderful to see such talented people creating such fantastic products, but good communication is really important in an online business. There's no excuse for not replying to emails, even on a Saturday - taking the time to respond is beneficial for both you and your customers. Maybe think about adding a contact point on your website, like an email address in a "Contact Us" section. Just getting an automated reply after sending an order number isn't quite good enough. Paying attention to these small details can really improve the overall customer experience.
Cool t-shirts
I was in need of some new t-shirts, and luckily I came across this shop on Facebook called Shirtbox. They had exactly what I was after - top quality t-shirts! The best part was that they arrived really quickly, which made me really happy. I'll definitely be shopping with them again in the future!
Birthday Hoodie
I bought a birthday hoodie for my wife from this company not long ago. The hoodie I got was a bit faded, but the customer service I got was really top-notch. When I emailed their Customer Services team about it, they got back to me quickly, apologised for the inconvenience, and promised to send out a new hoodie straight away without asking for the old one back. This kind of customer service shows that they're a really good company that cares about their customers.
Small ladies t-shirt, X's hoodie
I ordered a small ladies t-shirt to start with, but it was too tight for me. So, I got in touch with the company and they got back to me promptly after the Bank holidays. They asked me what size I needed, and I asked for a medium. They kindly said they'd send it out to me free of charge, and even suggested donating the small t-shirt to charity.
I also bought the X's hoodie, which fit me perfectly and had enough room for me to move around comfortably. A tip for the ladies - go up a size from your usual for a comfier fit. The customer service was great overall, and I would definitely recommend this company for their speedy responses and going the extra mile for their customers.T Shirt order for birthday gift
I found the ordering process on the website to be really smooth and easy to use, which was great. But I was a bit disappointed with how long it took for my order to arrive. It ended up taking 5 days for the T Shirt to be delivered, which was longer than I had anticipated. When the package finally came, I discovered that they'd sent the wrong size. This was so frustrating because I'd actually ordered the T Shirt as a birthday gift for someone, and now I won't be able to get a replacement in time for their special day. Overall, I wasn't very happy with the whole experience.
Unique tee-shirt
I was really impressed with the variety of choices on the website. The tee-shirt I bought was great quality and definitely worth the price. Browsing the website was a breeze and made shopping super easy. I love that my tee-shirt is one-of-a-kind and none of my pals have one like it. All in all, I'm a satisfied customer and would definitely suggest Shirtbox to others. The only thing I can think of for them to improve on is to include polo shirts in their collection.
Two T-shirts ordered
I purchased two T-shirts almost a month ago, but I still haven't received them. There's no tracking info available, and I can't contact the company by phone. The order confirmation said they'd arrive by a specific date, but that has come and gone. It seems like the company I'm buying from might have been bought out by another, and they're not bothered about keeping their customers updated or happy. I've had a bad time with a different website that got taken over by this same company before, and it was a total mess.
Fast delivery, great quality, excellent fit
I absolutely loved the t-shirt I got from Shirtbox! It arrived super quickly, which was a nice surprise. The quality of the t-shirt is fantastic and it fits me perfectly. Big thanks to Shirtbox for delivering such an amazing product!
T-shirt purchase satisfaction
I bought some t-shirts from your shop not long ago and I have to say, I was really happy with the quality of the cotton and how well they fit. The necklines were really nicely done too and I was happy with my purchase overall.
Bought a cool t-shirt for my bro!
I got this really cool t-shirt for my brother as a gift and it looks awesome on him! The whole shopping experience was great, from ordering to receiving the shirt. It arrived really quickly and they kept me updated the whole time. I'll definitely be shopping here again!
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T Shirt order for birthday gif
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