Shirtbox Reviews

: 33
64% Would buy here again

Most relevant positive review

  2024-05-31
Element of Sarcasm t-shirt and
I bought a t-shirt and mug with a bit of sarcasm from Shirtbox recently, and I have to say, I was...Read on
Mohammed

Most relevant negative review

  2024-05-26
Hoody purchase for exchange
I was a bit let down by the service I got from the team at that shop. The hoody was nice, but I n...Read on
Marshall

Review with most votes

  2024-01-26
T-shirt with fantastic print q
I have to say, the t-shirt quality and print are really top-notch. However, I was a bit disappoin...Read on
H. Taylor

Reviews (33)

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    T-shirt with fantastic print quality

    I have to say, the t-shirt quality and print are really top-notch. However, I was a bit disappointed that my order took longer than expected. If you want your chosen design to arrive on time, it's best to place your order with plenty of time to spare. It's wonderful to see such talented people creating such fantastic products, but good communication is really important in an online business. There's no excuse for not replying to emails, even on a Saturday - taking the time to respond is beneficial for both you and your customers. Maybe think about adding a contact point on your website, like an email address in a "Contact Us" section. Just getting an automated reply after sending an order number isn't quite good enough. Paying attention to these small details can really improve the overall customer experience.


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    Small ladies t-shirt, X's hoodie

    I ordered a small ladies t-shirt to start with, but it was too tight for me. So, I got in touch with the company and they got back to me promptly after the Bank holidays. They asked me what size I needed, and I asked for a medium. They kindly said they'd send it out to me free of charge, and even suggested donating the small t-shirt to charity.

    I also bought the X's hoodie, which fit me perfectly and had enough room for me to move around comfortably. A tip for the ladies - go up a size from your usual for a comfier fit. The customer service was great overall, and I would definitely recommend this company for their speedy responses and going the extra mile for their customers.


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    Sweatshirt for granddaughter

    I recently bought a sweatshirt from Shirtbox for my granddaughter and I have to say, I am really pleased with the quality. The material is nice and soft, and the print is really vibrant and well done. My granddaughter absolutely loved it, which made me really happy. What impressed me even more was how quickly the item was delivered. Even though I accidentally put the wrong delivery address, the customer service team sorted it out promptly and efficiently when I emailed them. Their fast response and helpful approach made the whole process easy and enjoyable. Overall, I'm really happy with my purchase from Shirtbox and would definitely recommend them to others.


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    Last minute custom T-shirt order

    I needed a custom T-shirt at short notice, so I gave the shop a call on Friday. I was pleasantly surprised when they said they could help, despite it being a busy weekend for them. They managed to print the T-shirt in less than 24 hours and it was ready for me to pick up by midday on Saturday - now that's what I call speedy service! The printing quality was even better than I had hoped for and I was really impressed with how it turned out. I'll definitely be going back as a customer in the future, thanks to their fantastic service and top-notch product quality.


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    Element of Sarcasm t-shirt and mug

    I bought a t-shirt and mug with a bit of sarcasm from Shirtbox recently, and I have to say, I was really impressed with the level of service. They quickly sent out a replacement parcel when the first one got lost by Royal Mail, and the quality of the products was even better than I expected. My son really likes his new t-shirt and mug, and I am just delighted with the whole experience. Thanks a lot for offering such fantastic service!


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    Hoody purchase for exchange

    I was a bit let down by the service I got from the team at that shop. The hoody was nice, but I needed a bigger size and trying to exchange it was a big struggle. I tried contacting them through chat, but that didn't work, and calling them didn't get me anywhere either. It feels like they're not really taking responsibility for helping customers with problems - they seem more focused on getting new orders.


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    T-shirt and mug purchase

    I recently purchased some t-shirts and a mug from this store, and I have to admit, I'm absolutely thrilled with them! The delivery was incredibly fast, and the designs are really impressive. The quality is excellent. The only downside is that these items can be a tad pricey, but you know what they say, you get what you pay for. The customer service has also been exceptional, no issues there. All in all, I'm extremely satisfied with my buys and I'll definitely be returning for more in the future!


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    Sweatshirt

    I bought a sweatshirt from an online shop not long ago. It got sent to the wrong address twice before I eventually got it today. Even though that was a bit of a hassle, I have to say the customer service over the phone and email was really good in sorting out the delivery mess. The sweatshirt is really good quality and definitely worth the money. All in all, I'm happy with what I got and the service I received, and I'd definitely think about ordering from them again in the future.


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    Unique tee-shirt

    I was really impressed with the variety of choices on the website. The tee-shirt I bought was great quality and definitely worth the price. Browsing the website was a breeze and made shopping super easy. I love that my tee-shirt is one-of-a-kind and none of my pals have one like it. All in all, I'm a satisfied customer and would definitely suggest Shirtbox to others. The only thing I can think of for them to improve on is to include polo shirts in their collection.


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    Birthday Hoodie

    I bought a birthday hoodie for my wife from this company not long ago. The hoodie I got was a bit faded, but the customer service I got was really top-notch. When I emailed their Customer Services team about it, they got back to me quickly, apologised for the inconvenience, and promised to send out a new hoodie straight away without asking for the old one back. This kind of customer service shows that they're a really good company that cares about their customers.


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    Christmas order delayed

    I placed an order for Christmas and was told it would arrive between 21st and 23rd December. However, it's been a week now and my order still hasn't been sent out. It's really inconvenient and disappointing, especially with Christmas coming up. I would suggest others to save their money and find a different retailer, as this one has really let me down.


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    I ordered a couple of cool tees

    I was really looking forward to ordering a couple of cool t-shirts, you know? But then things got a bit strange. I found out that I was charged twice for the same order on different dates and when I tried to contact them, nobody responded. Plus, the names on the transactions were really confusing - Davenport, smallhot store - what's going on with that?


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    40th birthday present

    I recently bought a 40th birthday gift from this company and I must say, it was a brilliant experience. Ordering was super easy and my item arrived in no time at all. I mistakenly got the wrong size, but getting a replacement was no bother at all, and it arrived in time for the big celebration. All in all, this company is a pleasure to shop with and they offer really top-notch clothing.


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    Multiple T-shirts in various styles

    My experience ordering from Shirtbox was really easy and quick. The website was so easy to use, I could easily customise my shirts by changing sizes and colours. I chose a few different styles and placed my order without any issues.


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    Recent online t-shirt purchase

    Unfortunately, I had a really bad experience recently when I bought a t-shirt online. I was told it would arrive by the 21-23rd December, but it still hasn't shown up even though that date has come and gone. When I checked my order number, it said my order was still processing. I tried to cancel it, but was told it had already been sent out, even though the website said otherwise. It's worrying that there is no contact number or email for help with this problem. I feel like I have no other option than to report this company for being unreliable.


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    Birthday gift t-shirt

    I bought a t-shirt from Shirtbox for my mate's birthday, but it didn't turn up when it was supposed to. I tried getting in touch with customer service, but couldn't seem to speak to anyone. I checked the tracking on their website, and it said the order was sent out and should have got here six days back. I dropped them a message on Facebook, but all I got was a standard response. The fact that they haven't kept me updated and missed the deadline has really let me down.


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    My hoodie never came

    I ordered this really cool hoodie for my best friend's birthday, but it never showed up! Their birthday came and went, and the hoodie was nowhere to be found. I reached out to the company on their website and Facebook page, but didn't get any response at all. I'm so disappointed, I was really excited to give it to my friend.


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    T-shirts

    Placing my order was so easy, the t-shirts arrived really quickly, and they are such great quality! Big shoutout to the online store team for giving me such a fantastic experience!


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    Christmas-themed t-shirt

    I ordered a Christmas-themed t-shirt from Shirtbox. I was hoping it would come between the 21st and 23rd of December, just in time for the big day. But, it didn't show up by Christmas Eve, as they said it would. I was really let down as I had nothing festive to wear. This has really put me off Shirtbox. I'm now looking for a refund. It's crucial for online shops to keep their word on delivery times, especially during busy seasons like Christmas. Customers need to be able to count on getting their orders when promised.


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