The Modern Milkman Reviews

: 20

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70% Would buy here again

Most relevant positive review

  2024-05-19
Fresh milk delivery, reduces p
I've recently started getting fresh milk delivered through this service, and I must say I�...Read on
Damien

Most relevant negative review

  2024-05-30
Subscription confusion
This service is such a nightmare to use. The app is all over the place and doesn't tell you ...Read on
Johnson

Review with most votes

  2023-05-22
Milk bread eggs juice milkshak
I was hoping for the creamy milk i remember from milk flouts as a child. This milk is more expen...Read on
Grace mahoney

Reviews (20)

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    Subscription confusion

    This service is such a nightmare to use. The app is all over the place and doesn't tell you clearly what you're ordering or when it's going to arrive. I tried to change my order within the given time, but the app didn't show if the changes actually went through. And on top of that, there's no option to speak to an actual person for assistance. It's so frustrating!


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    Fresh milk delivery, reduces plastic waste

    I've recently started getting fresh milk delivered through this service, and I must say I'm really impressed with how easy and efficient it is. The online system is a breeze to use, and the fact that it's eco-friendly by cutting down on plastic waste is a big plus for me. Even though the milk is a bit pricier than what you'd find in the supermarket, I'm happy to pay more if it means the farmers are getting a fairer deal. All in all, I'm thrilled with the service and the good it's doing for the environment.


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    Weekly grocery delivery

    The app was a complete nightmare to use. I couldn't log in no matter what I tried, and the reset link never showed up in my inbox which was really frustrating. To make matters worse, the money was taken from my account four days earlier than I was expecting, causing unnecessary stress. The only way to contact them was through a web chat. Although the staff were helpful, I decided to cancel all future orders because it was just too much hassle.


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    Fresh milk delivery

    I must say, the fresh milk delivery service is absolutely brilliant! The milk is so fresh, and you can really taste the difference compared to the milk you get from the shops. My family is a big fan too, especially the kids who love using it to make milkshakes. It's so handy for a family like ours that goes through a lot of milk. I would definitely recommend this service to anyone in search of fresh, top-notch milk delivered straight to their door.


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    Milk delivery satisfaction

    I'm really happy with the service I received from this company. The delivery was really reliable and exactly what was promised. The communication with the customer was spot on, which is why I decided to switch from my old milk delivery provider.


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    Milk, crumpets, croissants

    The milk from this place is much better than anything I've got from the supermarket. I really like their crumpets and croissants too. At first, our delivery kept getting eaten by foxes or cats, but once we started using a cooler box, everything was sorted. In general, having your dairy delivered this way is a lot better.


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    Weekly dairy and grocery items

    I tried out the service for a couple of weeks and, unfortunately, I ran into quite a few problems which eventually made me decide to cancel my order. To start off, I was actually charged twice for some items - once when I placed the order and then again in the weekly payment. On top of that, I also paid for a few one-off items that never got delivered to me. The payment issues continued with three separate bills popping up for the same week, each with different amounts. It was all very disorganised and frustrating, and it took a whole load of emails before I finally managed to get a full refund. Hopefully, if the finance department staff get some better training and they sort out the computer system, they can get these problems sorted out in the future.


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    Fresh milk delivery

    I really enjoy having my milk delivered every Monday morning! It's great to have fresh, high-quality milk right at my doorstep. I never have to worry about running out of milk for my cereal or tea again. The milk tastes so much better than the store-bought stuff and it makes me feel posh to have it delivered like they used to do back in the day. The delivery person is always friendly and punctual, which just enhances the whole experience. I'm already looking forward to my next delivery!


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    Fresh, convenient delivery

    I just want to say, this service has honestly been a lifesaver for me. The range of products is fantastic and the quality is exceptional. The app is so easy to use - it's really straightforward and hassle-free. The customer service team is great, always quick to sort out any problems that come up. There have only been a couple of small issues, but they were sorted out quickly. And on top of all that, my kids are actually looking forward to getting up on milk delivery day - it's a real miracle!


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    Efficient and flexible online grocery shopping

    I've been using the online grocery shopping service for a bit now and I've got to say, I'm really impressed. The website is so easy to use, and I can add or remove items without any hassle. The orders always come right and are delivered on time. One thing I think could be better is if they let customers pause a whole day's delivery rather than having to pause each item separately or every order due on any day.


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    Fresh Milk Delivery

    This milk delivery service has honestly been a lifesaver for me. The milk quality remains top-notch even in scorching weather, and their milkshakes and smoothies are just amazing. The cakes they offer are also absolutely delicious. The only thing that bugs me is the app - it's a bit tricky to pause deliveries, but changing orders is super easy. Overall, I would definitely recommend this fantastic service.


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    Milk bottle delivery and sourdough purchase

    I've had a fantastic experience with the milk bottle delivery service and buying sourdough. I love the convenience of getting my milk and other items brought to my door in glass bottles that can be used again, it's a great way to cut down on plastic waste. The quality of the products is really high, especially the Sourdough which tastes amazing and has a lovely texture. The app they provide for ordering is so easy to use and efficient, it makes placing my orders a breeze. Even though the prices might be a bit higher than at my local supermarket, I think the environmental benefits of using reusable packaging make it worth it. Overall, I definitely recommend this service to anyone who wants to reduce their impact on the environment and still enjoy great products.


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    Milk delivery

    The milk delivery service was terrible! The bottles were just left under a bird feeder so they ended up covered in bird poo. It was so annoying because we had to throw them all away, what a waste!


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    Fresh produce and sustainable products

    The fresh produce and sustainable products from this service are really good. I can always count on the quality, and I like that they have a lot of new things to try. The app is simple to use, so it's easy to order and manage my subscriptions. I especially love that I can cut down on plastic waste by using refillable bottles and containers. All in all, I'm happy with what they offer and how reliable the service is.


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    Weekly grocery delivery

    The Modern Milkman has been great at delivering our weekly groceries. The quality of the products is always really good, and we love how easy it is to have everything brought right to our doorstep. But, there have been a few times where our deliveries have come earlier than we were expecting, sometimes even before midnight the day before they're supposed to arrive. We do appreciate the efficiency, but we'd rather they come during the time slot we've chosen so we're ready to take them in.


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    Fresh milk delivery

    I really enjoyed the service I got from The Modern Milkman, it reminded me of my childhood when waking up to fresh milk on the doorstep was a common thing. I liked the glass bottles they used, it felt nostalgic and helped to cut down on waste. Having my milk brought right to my door was so convenient, much better than going to the supermarket. I was happy with the service overall and the products were top quality too.


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    Fresh produce delivery

    I thought I was doing a good thing by supporting this new start-up and ordering fresh produce from them. Turns out, it was a total disaster. Let me explain - the ordering process was chaotic. I didn't even get a confirmation email, and when I tried to contact them for help, no one answered the phone. And don't get me started on the prices - I found the same products elsewhere for much cheaper. To top it all off, my delivery arrived a day late with no explanation or apology. So much for top-notch service, right?


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    Fresh dairy products and juices delivery

    I got some stuff from The Modern Milkman and it was all really fresh and top quality. It was so handy having it all delivered right to my door, it made my life a lot easier. Now I don't have to stress about running out of milk or juice because I can just go online and order more, knowing it'll arrive the next day. The customer service was brilliant too, they were quick to answer any questions I had and super helpful. All in all, I had a great experience with The Modern Milkman and I'll definitely be using them again in the future.


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    Organic groceries

    My experience with the service has actually been pretty good. The organic groceries they offer are top-notch, and they have a really wide range of products to choose from. But, there's one thing that keeps happening with the deliveries that's been bugging me. Even though I've made it clear where to leave the groceries to keep them out of the sun, they always seem to end up somewhere else. It's frustrating because it's important for keeping the products in good condition.


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    Milk bread eggs juice milkshake

    I was hoping for the creamy milk i remember from milk flouts as a child.
    This milk is more expensive then shop milk and doesnt stay fresh for long or taste as nice.
    My oldest daughter prefers the shop milk.
    I wouldnt mind but youd expect better quality for the extra cost. I dont believe this is the case.
    The first time they delivered the milk it was at 12.30 at night bank holiday sunday. After seeing beeming headlights then hearing nooses in the garage i thought it was burglars.
    Delivering milk at 12.30 at night when most people dont get up untill 7 doesnt help with keeping it fresh ethier.
    Its left outside for hours before you put it in the fridge.
    The second week. I paid for the order on the 18th and the 22nd today the order didnt even turn up at all.
    Which defeats the whole object. Most parents cant afford to pay for shopping in advance and it not arrive on the date they have budgetted for.
    There is no customer service line. So you cant ring up and sort out any complaints. Your only option is to change the date for delivery. Which doesnt solve the problem at all.
    The food ive paid for hasnt been delivered. Most families cant afford to wait two days for a re delivery.
    I would avoid this company. Quick enough to take the payments but your completely ignored by email and every other avenue when you have a complaint


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