All reviews of Sofia

  • Review about: OddBalls

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    First ever bralette post double mastectomy

    I absolutely love the bralette I bought from this store, it has been a total game-changer for me. After having a double mastectomy, it has been a real challenge to find undergarments that are comfortable. Luckily, the 42 inch post mastectomy chest 3XL bralette from this store is a perfect fit for me. It's so comfy and supportive, unlike other brands I've tried. I will definitely be buying more from this store in the future. Thanks for selling such an amazing product!


  • Review about: Housekeep

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    Cleaning services by Anam

    I was really pleased with the cleaning services I received from Anam. She was always on time and dependable, and she showed a lot of professionalism. It was clear that she's dedicated to her job, and her commitment to getting everything just right was really impressive. Anam went the extra mile to make sure every part of my place was sparkling clean. I'd definitely recommend her to anyone looking for a thorough, reliable, and professional cleaner. You won't be let down, that's for sure!


  • Review about: Sunglass Hut

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    Sunglasses cleaning kit

    I recently bought a sunglasses cleaning kit from Sunglass Hut and I have to say, I'm really disappointed with the results. They told me this cleaning tube pack would protect the lenses, keep them in good condition, and prevent blistering. But when I used it on an older pair of sunglasses I got from Sunglass Hut a few years back, it completely wrecked them. The lenses blistered and the black polarisation peeled off, leaving them looking all patchy and awful. Even though I looked after my sunglasses and kept them safe, they got damaged beyond repair. But when I contacted Sunglass Hut for help, they turned me down because the sunglasses were more than two years old. I'm gutted because I'm sure the cleaner caused the damage, making it useless. The customer service I got was no help at all. I would strongly recommend avoiding this cleaning spray for any sunglasses, as it could ruin them.


  • Review about: Fc Moto

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    Alpinestars r10 helmet

    I got my Alpinestars r10 helmet in just 4 days after ordering it. The taxes and duty were a bit more than I thought, but it didn't take away from how good the product is. I'm pleased with what I bought and thankful for how quickly it arrived.


  • Review about: VOXI

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    Upgrading sim card only deals for two sons

    I recently had to upgrade the sim card deals for my two sons. I first tried to do it online, but I ran into issues because my late wife had all the account passwords. So, I had to use the chat system for help. The staff I chatted with were nice and helpful, but it took a whopping three hours for the first upgrade and almost two hours for the second one. Now, I'm not sure if the old sim accounts have been closed properly, which makes me a bit hesitant to chat with them again. If I end up being charged for more sim cards than I need, I might have to close my account and try another service provider. Also, there was some confusion when one son was told he couldn't keep his number while moving from voxi to voxi, but my other son could.


  • Review about: Archiproducts

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    Lamp purchase

    I'm gutted to say that when my lamp turned up, it was in a right state - totally wrecked. At first, I was a bit concerned about what sort of help I'd get, especially since I didn't know the shop and their customer service was run by a computer. But I was well chuffed when they sent me a replacement real quick, fresh from the makers. I really appreciate how they sorted everything so smoothly, and I'll definitely be buying from them again because they've got some top-notch stuff.


  • Review about: Skin And Me

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    Acne treatment success

    I've been dealing with cystic acne for as long as I can remember, trying loads of different products and treatments that never seemed to do the trick. I was a bit unsure about giving another skincare brand a go, but Skin And Me has completely changed my skin for the better. Within just a few weeks, I started noticing a real difference, and now, after six months, my skin is clear, glowing, and totally free from acne. I really wish I had found this sooner in life! I'm so impressed and will definitely be coming back for more.


  • Review about: Brightside Insurance

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    Easy insurance purchase

    I've just bought some insurance, and I must say, the whole experience was smooth and hassle-free. The quotes I got were fair and competitive, making it a breeze for me to pick the right one. I really liked how clear and concise the communication was during the whole process, it gave me a lot of confidence in my decision. All in all, I was really happy with the service I received and would definitely suggest it to others.


  • Review about: Rachel Galley

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    Jewelry for sister with skin condition

    I bought some jewellery for my sister who has a skin condition, and she really loves it. The quality is great and the prices are very fair. She hasn't had any problems with her skin which is a big relief. When we had a problem with the delivery, the customer service team were really helpful and sorted it out quickly. All in all, I'm really happy with both the product and the service we got.


  • Review about: Eurosender

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    Fast and efficient customer service response

    I was really surprised by how fast and efficient the customer service response was that I got. Desara managed to help me change my address quickly and effectively without any trouble. It all went smoothly and I really appreciate how professional she was.


  • Review about: Beerwulf

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    Sale and regular-priced subs

    I was really impressed with my order from Beerwulf last time. The delivery was quick, which was a nice surprise, and the service I got was top-notch. I bought both sale and full-priced subs, and they were all really good quality. I've found that rotating them regularly keeps them fresh, but they're not too expensive, so it's easy to have a good selection on hand.


  • Review about: Luxe to Kill

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    Customer service and product availability

    The customer service at this company is top-notch, especially from Anais. She was really helpful in answering my questions about sizes and availability, which made shopping a breeze. I'm also really impressed with the style of their products - they have a great selection that I really like. I'll definitely be recommending this company to my friends.


  • Review about: Catawiki

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    2 photos

    I received my two photos and they were packaged neatly and securely. The delivery was really fast, and the quality is amazing, like a solid 10 out of 10! I'm thrilled with my purchase and I believe this seller is fantastic. I would definitely recommend them to all my friends!


  • Review about: Safestore

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    Furniture storage solution

    I've just needed somewhere to store my furniture and found this storage place. The guy I spoke to on the phone, I think his name was Danny, was so helpful in finding me the right storage option at a good price. I'd used a different storage place before and it wasn't great, so I was really happy with the service here. Danny really made sure everything was sorted for me and I trusted them to look after my furniture.


  • Review about: Colorland

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    Wedding album with premium features

    I had a really bad experience with the service, communication, and customer care, despite the website being easy to use. I ordered a wedding album with premium features like high-quality paper and prints, but then I had problems with tracking and delivery. The tracking updates were wrong and said my order was delivered to the wrong place. When I tried to get help through the website and phone, I had trouble because the phone number didn't work on mobiles and the customer service rep wasn't helpful at all. I was left feeling frustrated and worried about where my important order was. Sadly, this whole situation has put me off using your services again in the future.


  • Review about: Fragrance Direct

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    Perfume purchase

    Fragrance Direct is great for getting real, top-notch perfumes without breaking the bank. It's nice to have peace of mind knowing that the fragrances you're buying are legit and just as good as what you'd find in a shop. The prices are reasonable, and the delivery is quick and reliable.


  • Review about: Etsy

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    Creative and diverse product range

    I really loved shopping on this site. There were so many products to choose from, and I easily found what I needed. The cool thing about the items is how creative they are, it gave my purchase a special vibe. The way they communicate is top-notch, everything went smoothly. I've been shopping here for more than half a year and have had no problems at all. Seems like they don't need to change anything right now.


  • Review about: Expert Verdict

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    Instant hot water solution

    I recently bought an instant hot water solution from Expert Verdict and I'm really pleased with it. The water heater means I always have hot water ready, so I can make a cuppa whenever I fancy, without having to wait for the kettle. I even showed it to my neighbour, Mrs. Ann Cable, and she was impressed enough to get one too. All in all, it was a great purchase and I'd definitely suggest it to others.


  • Review about: Booking

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    Easy to use website

    I've always been able to find the answers I need on this website. It's really easy to use. The ratings I've seen have actually matched up with what the accommodation is really like.


  • Review about: National Holidays

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    Booked holiday trip

    My dad's gone and booked us a holiday, which is just brilliant! The person on the phone was nice, but a bit slow, you know? They said they could stick us in the 4th row, but I wanted to be nearer the front. They mentioned there was a £15 charge for the front row, and that the 2nd row was for people with mobility issues. They checked with a colleague about getting us in the 2nd row, but they said no. It wasn't until later in the call that they asked if I had any mobility problems. I don't use any walking aids, but my knees and hips can really ache. The person was friendly, and they made sure everything was squared away before finishing the call.


  • Review about: High Street TV

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    Cooling Fan

    I bought a cooling fan from High Street TV not long ago and I have to say, I'm really chuffed with it. It gives off a nice breeze and it looks really sleek and modern in my room. It's made me so happy that I'm even considering getting another one for a different room in my house.


  • Review about: Sheilas Wheels

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    Insurance quote request

    I've been a customer of this company for a long time, and I've always been happy with their services. However, when I tried to get an insurance quote for a new customer who happens to be a family member, I was really let down. The online quote system wasn't working properly, and there wasn't even an option to talk to someone on the phone. Even the live chat couldn't help me out. This whole experience was so frustrating that it's actually put off a potential new customer, and maybe even more in the future. It seems like moving all services online and getting rid of phone quotes was one of the worst decisions they could have made.


  • Review about: Maison Threads

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    Black hoodie and trainers

    I bought a black hoodie and some cool trainers from this shop. The hoodie was really comfortable, but the trainers were a bit too tight for me. They were packaged in a small bag, which I found odd because I expected them to be nicely packed. I wanted to return the trainers since they didn't fit well, but I couldn't work out how to do it. Their website didn't have a returns system, just an address to send items back to, and you have to pay for the postage yourself. I sent an email to their Customer Service to ask for help, but they never replied. Now I'm stuck with trainers that hurt my feet and I wasted my pocket money on them.


  • Review about: Christow

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    Replacement parasol canopy

    The replacement canopy I purchased for my parasol was absolutely fantastic! The quality was top-notch and it fitted perfectly. The delivery was incredibly quick as well, didn't have to wait long at all. I'm really happy with my buy, it was a great experience overall.


  • Review about: AirCon Direct

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    Epic buy, quick delivery

    I absolutely loved what I bought, it arrived really quickly after I ordered it in the evening. The website was fantastic, loads of options and information. I'm so pleased with the whole experience from beginning to end.


  • Review about: Swoon Editions

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    Gorgeous couch

    The sofa was even better than I'd hoped, just like it looked on the website. It's not just beautiful, but really comfy too. They kept me well informed about the delivery, and I liked that they called afterwards to check if everything was okay.


  • Review about: Zeelool

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    Stylish eyeglasses

    I've been seeing these glasses advertised all over the place, so I thought I'd give them a go. I just got one pair at first, but now it seems like I'll need to get a few more because I really adore them! The quality is fantastic, and they're super stylish and comfy to wear. The prescription was perfect, and the glasses arrived in great shape. All in all, I'm really happy with my purchase and will definitely be buying from them again.


  • Review about: Post Office Travel Insurance

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    Travel insurance policy

    My experience with that travel insurance company was so frustrating. Buying my travel insurance policy was such a drag - took forever. Dealing with long waits, unhelpful staff, and just a general lack of professionalism was so annoying. The staff seemed so uninterested and lazy, and it was obvious they weren't bothered about giving good customer service. It all left me feeling so annoyed and irritated that I definitely wouldn't recommend this company to anyone else.


  • Review about: The Natural Patch

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    Adult mosquito patches

    I bought the adult mosquito patches from here not long ago, and I'm really pleased with them. Where I live, we've had loads of rain this spring, which means loads of mosquitoes, but thanks to these patches, I can now go outside without getting bitten all the time. They work really well and last a long time without needing any strong chemicals. Plus, they're easy to put on and have a nice smell, which makes them much better than regular bug sprays.


  • Review about: Taxi2airport

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    Timely driver arrival

    The driver turned up on time right outside my house, which was brilliant. Making sure they drove safely was their top priority in providing a taxi service, and I was pleased to see that they did just that. The ride was really smooth and I felt secure the whole way. I'm grateful for the driver's professionalism and how they were always on time.


  • Review about: Donald Russell

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    High-quality products with individual packaging

    I've been a customer for quite a few years now and I've always been really impressed with the quality of the products I've ordered. The fact that they're individually packed makes it so much easier and also helps reduce waste, which I think is great. However, I was really gutted when I found out they've stopped selling kippers, they were my absolute favourite! I really hope they keep offering calf's liver and those delicious sausage rolls though, as they're personal faves of mine. It's always a struggle not to order too much because I've got limited space in my freezer at home. But all in all, my experience shopping with this company has been really positive.


  • Review about: Outdoor Look

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    Ski jacket purchase

    I bought a ski jacket from this company for an upcoming ski trip. Unfortunately, while on holiday, the stitching inside the jacket came undone which was really disappointing. But when I got back, I contacted the company and told them about the issue. I was surprised when they quickly responded and said they would send me a free post label via Royal Mail to return the item. I sent the jacket back and within just 4 days, I got a full refund! I was really impressed with how well they dealt with my complaint, especially as it had been 4 months since I bought the jacket. The customer service was excellent, and I will definitely consider using this company again for future purchases.


  • Review about: Smashinn

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    Tennis racket

    I was a bit unsure about buying something because of some mixed reviews, but I thought I'd give it a go and bought a tennis racket. I got the app to track my order, and I was really pleased when it arrived two days earlier than I thought it would. Even though I was a bit worried at first, I'm happy I took the chance because the racket is really good quality and came quickly.


  • Review about: Your Surprise

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    Late delivery, damaged package

    I bought something from a company not too long ago, but I was really disappointed with the whole thing. They said it would arrive before Christmas, but it only turned up in April. And when it did finally arrive, it was in a right state - all dirty and damaged, and some things were missing that were meant to be in there. I got in touch with them to complain, but all they did was refund me for the postage. It was a nightmare, honestly, and I feel like they really took advantage. I hope they sort themselves out and do better in the future.


  • Review about: Tree2mydoor

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    Lime tree

    The first lime tree I got was actually damaged by the delivery driver, but the company promptly sent me a new one that was in perfect condition, and they did it within a day. The customer service was top-notch and went above and beyond what I expected.


  • Review about: Ghost

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    Two dresses for my sister's wedding

    I bought two dresses for my sister's wedding recently from this company. When I got my confirmation, I was told that one of the dresses had actually been sold out, even though the system didn't catch it at first. It was really disappointing because it meant I only had one dress for the big day. The person I spoke to reassured me that the one dress left would still be sent out as normal. Unfortunately, that dress got lost in the post and I only found out three days before the wedding. That meant I had to rush to find a replacement at the last minute, which caused a lot of stress and made it hard to find something suitable.


  • Review about: The Modern Milkman

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    Weekly grocery delivery

    The Modern Milkman has been great at delivering our weekly groceries. The quality of the products is always really good, and we love how easy it is to have everything brought right to our doorstep. But, there have been a few times where our deliveries have come earlier than we were expecting, sometimes even before midnight the day before they're supposed to arrive. We do appreciate the efficiency, but we'd rather they come during the time slot we've chosen so we're ready to take them in.


  • Review about: Insurance4carhire

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    Happy customer, annual policy

    I received a call about a duplicate policy, and I ended up refunding the full amount. Had some rented cars in Spain, and there were some minor damages. After filling out a claim, I was pleased to get full reimbursement. It was quite stressful for three weeks, but in the end, I left a positive review.


  • Review about: Insuremore Travel Insurance

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    Emergency services worker travel insurance purchase

    I bought travel insurance a while ago before my holiday in April because I work in emergency services. Sadly, my trip was cancelled due to Covid, so I needed to claim back the money for my accommodation since my flights were refunded. Even though I got the insurance before anyone knew about the pandemic, Insuremore turned down my claim. It's been really disappointing and frustrating, and I feel like they let me down by not being more supportive and understanding during this tough time. I recommend being careful when thinking about using this insurance company.


  • Review about: Temptation Gifts UK

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    Birthday gifts

    I recently ordered some birthday gifts for my family and was happy with the choices on the website. But things went downhill when I realised I forgot to add one item. I emailed customer service right away to see if I could add it, but they said it was too late to make any changes. It was a bit of a letdown, to be honest.


  • Review about: Alamo

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    Denied entry due to age restriction

    Me and my mate got turned away from the place because we're not 18 and didn't have an adult with us. They said it was because they had a bar there. We were annoyed because we couldn't even get a refund for our tickets, so we lost $20. The staff didn't handle it well at all, so I wouldn't recommend going there if you're underage.


  • Review about: Minicabit

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    Prompt and efficient service

    I booked a ride and was really chuffed with the driver, he was dead friendly and bang on time. He actually arrived earlier than expected for pick-up and got me to where I was going well ahead of schedule. I was well pleased with the whole thing and would definitely recommend.


  • Review about: Eqvvs

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    Blue sweatshirt

    I had a rather disappointing experience with the online store, to be honest. I bought a blue sweatshirt from their website, but the delivery was a nightmare. The courier company said they tried to deliver it when I was actually at home, so I had to contact the retailer for help. Their response wasn't very helpful - they just told me to pick up the item from a location that was over a mile away, which was difficult for me because of my disability. This lack of customer service and understanding really bothered me, so I won't be buying anything from them again.


  • Review about: Pebble Grey

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    Bathroom mirror purchase

    The bathroom mirror I bought was just what I was after - sleek, modern, and top-notch. They delivered it quickly and handed it over to me carefully, no damage at all. I'm really happy with my purchase and I'll definitely be getting more stuff from them in the future. Thanks for the great service!


  • Review about: noflystore

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    TV screen purchase

    I recently bought this really cool TV screen from a store, even though I had to deal with Brexit charges. But you know what? The quality is top-notch and the price wasn't too bad either. Just remember to measure your space properly before making a purchase!


  • Review about: Expondo

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    Incomplete carton

    It can be really annoying when you get a package, and then realise it's missing bits making it unusable. Even if the box looks fine from the outside, you never know until you open it there and then in front of the delivery person. Stuff like this not only wastes time but also money. I would recommend not making that mistake again!


  • Review about: Kiko Milano

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    Delayed order arrival

    My order took more than two weeks to arrive, which is really not good these days. I got in touch with the store in London and they told me that all orders come from Italy if you place them online. They couldn't give me any help or updates on where my order was. They took ages to reply to my emails and all I got were automated responses. I'm starting to worry that my stuff won't come in time for Christmas, or maybe not at all, especially after reading some bad reviews. I'm thinking about asking my bank to do a chargeback.


  • Review about: Spiral Direct

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    Cool t-shirts

    I got these super cool t-shirts from this shop, but they keep switching up the sizes! I mean, they provide a size chart and all, but when you actually get the shirt it's either way too big or way too small. It's just really confusing!


  • Review about: TopDog Insurance

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    Travel insurance purchase

    I bought some travel insurance from a comparison site, but had to go with a different company because there were some technical issues with the first one. Sorting things out with TopDog Insurance was easy-peasy and stress-free, which was a big relief after all the hassle with the first site. It was a simple process to book with them, and I really liked how straightforward it was. Thanks a bunch.


  • Review about: Jonzara

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    Hassle-free shopping

    One of the companies that I can actually recommend people to patronize if they want to get the right range of contemporary clothing, footwear and accessories for ladies is Jonzara. They mix traditional clothing styles with contemporary designs to make an entirely creative and gorgeous outfit.

    Jonzara offer their customers with offer range of contemporary clothing in different designs, styles and prices that are extremely unique and tailored to meet your choices. They pride themselves in valuing their customers highly and providing them with a safe, secure and hassle-free shopping experience. They aim to provide affordable and quality products.

    If you are looking for a brand that offers contemporary women's clothing, you could consider Jonzara.


  • Review about: The F1 Store

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    Order a cap

    Never received the item I order. The costumer services never explain why it did arrive to my address. Never received a refund. Really really strange. They take months to replay to an email.


  • Review about: Zest Beauty

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    Hair brushes

    AVOID THIS COMPANY. Waiting refund for goods not received . Have had two emails of apologies but still no refund.Have emailed 6 times phoned them 4 times no one ever answers phone. Live chat doesn’t work. Ordered on 11th June got one item. So asked for refund still waiting. Next step trading standards and ombudsman. They are still showing the items i ordered as available to order. Notice bar at top of webpage states. FYI We’re running business as usual and working hard to ensure safe delivery. Absolute joke!!

    OMGGGGGGG!i have got my refund finally. Yes it’s in my bank account

    How did you achieve getting your refund?

    I have reported them to the police, you are one of the lucky ones many have NOT received a refund and will not unless you hound them or threaten to take it to the authorities


  • Review about: Shaw Academy

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    Graphic Design

    Im enjoying the class. Every lesson is detailed and informative. Highly recommended