winerack-plus - Overall Rating based on 27 reviews

30% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-26
Module grid wine racks
I recently bought two module grid wine racks and I have to say, I'm really impressed with th...Read on
damien

Most relevant negative review

  2024-05-27
Wine rack purchase
I'm a customer of winerack-plus and sadly, my experience was like many others. I ordered som...Read on
summer

Review with most votes

  2019-04-10
Great designs
For very specific customers who are crazy about liquor. Either at home or shop ,Winerack providi...Read on
Arjun Rathor

Reviews (27)

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    Wine rack

    I bought a wine rack from this company not long ago and it wasn't great. The order came all damaged and even though I got in touch with customer service, I still haven't got a replacement. The reasons they've given for the delay aren't very convincing, from saying the order got lost to blaming Brexit and the company shutting down. All in all, I've been really let down by this company and I'd recommend others steer clear of placing an order with them.


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    Delayed delivery issue

    I had to wait a whopping three months before I got my order from this company. When I contacted customer service to ask for a refund, they told me to keep waiting, which was not on. I mentioned the Consumer Rights Act 2015 and warned them that I'd take it further if needed. After a lot of back and forth, I finally got my refund within two weeks. I really wouldn't recommend buying from this company because their delivery service is just not reliable.


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    Two wine racks

    I recently got two wine racks from this place and they were actually shipped all the way from Germany. The delivery was really fast with DHL and I was absolutely thrilled when they arrived. These wine racks are honestly the best I've come across - they look fantastic in my kitchen! I can't understand why some people have left negative reviews because my experience was fantastic. A big thumbs up to winerack-plus for providing such amazing products, thank you so much!


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    Disappointing experience

    I'm sorry to say that my experience with this company has been really disappointing. On their website, it says items are in stock when actually only half is available. I had to wait two weeks before being told the rest wasn't available and would be sent later. But it's been 8 months now and I still haven't received them. This company's misleading stock information and bad sales practices have made me very unhappy.


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    Wine rack purchase

    At first, I wasn't sure about buying from this company because I saw a few bad reviews. But, I'm happy to say that my experience turned out to be really good. I bought a wine rack and it came in just 3 days, delivered by a reliable courier. The rack was top quality, with a lovely and strong design that was also easy to put together in a few minutes. I was surprised by how reasonable the price was for such a well-made product. Overall, I had a great time shopping with this company and would suggest it to others.


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    Two wine racks

    I had an absolutely awful experience with this company. I ordered two wine racks and was told they would be delivered in 3 weeks. However, after 4 weeks passed with no delivery and no updates, I decided to reach out. They informed me that there were production issues with the supplier and I would have to wait another 3 weeks. Now, 7 weeks have gone by and they are now saying it will be another 3 weeks. This is completely unacceptable and feels like a scam. I haven't received any shipping notifications, responses to my emails, or any offer of a refund. I am now thinking about taking legal action against this dishonest company.


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    Great designs

    For very specific customers who are crazy about liquor.
    Either at home or shop ,Winerack providing rack dragons,finishing or everything to make it easy useful for us.
    They have completed wine rack ,latest design.
    Costly but this is up to my internal satisfaction.
    This is one and last thing for me.