winerack-plus Reviews

: 27
30% Would buy here again

Most relevant positive review

  2024-03-26
Module grid wine racks
I recently bought two module grid wine racks and I have to say, I'm really impressed with th...Read on
damien

Most relevant negative review

  2024-05-27
Wine rack purchase
I'm a customer of winerack-plus and sadly, my experience was like many others. I ordered som...Read on
summer

Review with most votes

  2019-04-10
Great designs
For very specific customers who are crazy about liquor. Either at home or shop ,Winerack providi...Read on
Arjun Rathor

Reviews (27)

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    Large wine rack purchase

    I bought a big wine rack from this shop not long ago, even though I was a bit unsure because of some bad reviews I had seen online. I decided to go for it after talking to customer service and being reassured that any problems were down to shipping issues rather than the product itself. They told me it would take a few weeks for my order to arrive, which was no problem for me as I was busy with home improvements at the time. The wait was pretty long, I won't lie, but when the wine rack finally came, it was even better than I expected. It's really well-made, strong, and it looks great in my house. I'm really happy with my purchase.


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    Wine rack purchase

    At first, I wasn't sure about buying from this company because I saw a few bad reviews. But, I'm happy to say that my experience turned out to be really good. I bought a wine rack and it came in just 3 days, delivered by a reliable courier. The rack was top quality, with a lovely and strong design that was also easy to put together in a few minutes. I was surprised by how reasonable the price was for such a well-made product. Overall, I had a great time shopping with this company and would suggest it to others.


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    Two wine racks

    I recently got two wine racks from this place and they were actually shipped all the way from Germany. The delivery was really fast with DHL and I was absolutely thrilled when they arrived. These wine racks are honestly the best I've come across - they look fantastic in my kitchen! I can't understand why some people have left negative reviews because my experience was fantastic. A big thumbs up to winerack-plus for providing such amazing products, thank you so much!


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    Module grid wine racks

    I recently bought two module grid wine racks and I have to say, I'm really impressed with the quality. I didn't read any reviews before buying them, but I'm so happy with what arrived today. They were just as described and weren't flat-packed, which was a nice surprise. The racks are really strong, well-made, and ideal for showing off my wine collection. I can tell that a lot of care and skill went into making them.


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    Large wine racks purchase

    I'm really not happy with how things went down at that store. I bought two big wine racks, paid up, but they still haven't shown up like they said they would within a week. I've tried getting in touch loads of times, but no one's got back to me - not by phone or email. It seems like the supplier might have gone bust. Honestly, I'd say steer clear of this place when it comes to ordering anything.


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    Wine rack purchase

    I'm a customer of winerack-plus and sadly, my experience was like many others. I ordered some items that were supposedly "in stock", but then I heard nothing and was left completely in the dark. After I finally got in touch with them, I was told there would be a delay of a few weeks. This same situation happened again, which just left me feeling frustrated and let down. I decided to change my order to something that was definitely in stock, but I'm still waiting weeks later due to problems with sending and receiving items. It's so annoying to have paid for my order and not know when, or even if, I'll get my stuff. It seems like winerack-plus, like lots of online companies these days, prefer to blame external factors like bad couriers rather than sorting out the problems themselves.


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    Large wine rack order

    I don't understand why there are loads of bad reviews about this company. I ordered a bunch of wine racks back in April, and sure, it took a bit longer than I thought to arrive, but they kept me updated throughout the whole process. The wine racks are really good quality, and now that they're all set up, I'm really pleased. People should relax and not leave negative reviews just because they can't wait.


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    Great designs

    For very specific customers who are crazy about liquor.
    Either at home or shop ,Winerack providing rack dragons,finishing or everything to make it easy useful for us.
    They have completed wine rack ,latest design.
    Costly but this is up to my internal satisfaction.
    This is one and last thing for me.


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    Two wine racks

    I recently bought two wine racks from the shop and I was really disappointed with the service. I placed my order back in October 2020 with a delivery date set for the first week of December. But to my surprise, they charged me in May 2021 and only delivered the racks in July 2021. The worst part was the lack of communication from their side. I had to keep contacting them to find out what was going on as they never bothered to update me. This kind of service is just not on and it really annoyed me and left me feeling let down.


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    Variety of wines

    I love trying out different wines so I bought some bottles from this retailer to add to my collection. But I've been really let down by their customer service. I placed my order on the 15th of September and since then, I've heard nothing from them. Their phone lines are always closed and they haven't replied to any of my emails or messages. It's so frustrating not knowing what's happening with my order. I wouldn't recommend this retailer to anyone after my experience.


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    Wine rack

    I was well chuffed to finally come across the wine rack I've been wanting for ages in this shop. But I was a bit miffed when the delivery, which was supposed to take 5-6 days, ended up taking 8 days without any updates from the company. I got in touch with them, and they said they'd be sending it out soon, but that I should now count on it arriving within 10 days. I wasn't too happy about the whole lack of transparency and communication. After checking out some reviews, I made the decision to cancel my order, just hoping that I wouldn't have to put up a fight for a refund if I'd already been charged.


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    Wine rack purchase

    Who in their right mind wants to wait 6 months for their order to arrive, just for it to end up broken in a few places? Definitely not me, that's for sure. I'd steer clear of this company at all costs, unless you're a fan of risking your precious bottles of wine.


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    Wine Rack

    I recently bought a wine rack from this company and I have to say I won't be using them again. They said delivery would take 28 days, which seemed quite long but I didn't question it because of the current situation. However, the delivery date came and went without any updates or sign of my items. After I sent multiple emails, they finally replied and the items turned up a week later. The wine rack's quality was very poor - the colour didn't match the advert, the wood was rough with splinters, and the varnish was patchy, leaving black marks on everything it touched. I've asked for a refund and now I'm waiting to see how long it'll take for them to reply. Overall, it's been a very disappointing experience from start to finish.


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    Winerack purchase

    I bought a winerack from this company not too long ago. However, I never actually got the item. I tried to contact their customer service team through email, but I didn't hear back from them about my order. I feel really let down and annoyed by their lack of communication and failure to deliver the product.


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    Wine rack order

    I ordered a wine rack some time ago, and they said it would arrive in 14 days. But after waiting for 7 weeks, it still hasn't turned up. Apparently, the manufacturer is causing some delays, so now they're saying it won't arrive until March 2021. I wish I had read some reviews before buying because it seems like other people have had the same issue. They did refund me, which was nice, but I really just wanted the wine rack I ordered in the first place.


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    Broken order

    My order was a disaster from beginning to end. It took ages to arrive, was badly done, and when I complained, they didn't even want it returned. There was no customer service to speak of, and the excuse they gave was laughable. I wouldn't bother wasting your time with them!


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    Wine rack order

    Oh my gosh, I can't believe it! I ordered a wine rack back in December as a Christmas gift, and here we are in May and it still hasn't shown up! It's been a whole 6 months now, and I'm starting to get really frustrated. The customer service is just terrible, they're not even responding to my inquiries or offering to send a replacement. It's just so disappointing, they clearly have no idea how to keep a customer satisfied.


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