Spatial Online Reviews
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Product information provided over the phone
I recently gave the company a ring to get some info on their products, and I have to say, I was really impressed by the customer service rep I spoke with. They knew their stuff and were super professional. They answered all my questions clearly and to the point, helping me make a decision on what to buy. It was obvious they had been trained well and were really good at their job, which made the whole thing go smoothly and quickly. I'm really grateful for the great service I got on the phone call.
Brought 2 TVs and speaker
I bought 2 TVs and a speaker from Spacial in Northwich. The guy Gary was really helpful and didn't push us to buy the most expensive items. He showed us a range of options and the prices were fantastic. We will definitely return there in the future when we need anything else!
headphones
I recently found these amazing headphones on a website and they were surprisingly affordable. The delivery was incredibly quick - I placed my order in the morning and they arrived the very next day! I liked how the website kept me informed about the status of my headphones as well. Overall, I think this website is fantastic and I would definitely shop with them again.
Quick purchase, fast delivery, quality product
The purchasing process was really easy and straightforward. The delivery came super quick, which was a nice surprise. The product itself was really good quality, no complaints on that front. However, I was a bit surprised when I saw that the box had clearly been opened before. It got me wondering if it was a customer return or a display model. But apart from that, everything else was all good.
Broken TV replacement
I popped into the store in Northwich after our TV stopped working. Gary was really helpful and knew his stuff, he explained everything in a way that was easy to understand. There was no pressure to make a purchase, it was a pleasure to do business there. Ended up buying a TV and took it home. Had a question the next day and Gary sorted it out straight away. The service was top-notch and the prices were competitive.
Two hi-fi items
I absolutely love getting things from this shop because they have such great discounts! Recently, I purchased two hi-fi items from them and they arrived really quickly. I remember one time I ordered something on a Sunday evening and it was already at my house by Tuesday morning. The speed of delivery was just unbelievable!
Media and HiFi equipment
As someone who has been using this online shop for a while now, I have to say I'm always impressed by how simple and efficient their process is. The website is really easy to use, and I never have any trouble finding what I need quickly. The delivery service from Parcelforce is excellent, my orders always turn up within 48 hours and they're always really well packaged so everything arrives in perfect condition. The prices are fair for the quality of the products, which is why I've been a loyal customer for the last 5 years. If you're looking for Media and HiFi equipment, this online store is definitely the place to check out.
Speaker purchase
The speakers I bought were exactly what I was after - top-notch sound quality and a really cool design. I was so happy to get updates on my order and delivery, which made sure that everything ran smoothly. When the speakers turned up, they were nicely packed and in perfect shape. I’d definitely suggest this company to anyone looking for great audio products.
Faulty TV purchase from an online retailer
I bought a TV online not too long ago, but it ended up being faulty which was a bit disappointing. I mean, these things can happen sometimes, especially when products come through wholesalers, you know what I mean? The retailer I got it from was Amazon, and honestly, they didn't handle the situation very well.
But thankfully, Emma from Spatial Online really stepped up and provided outstanding customer service. She went the extra mile to help me sort out the issue, and I really appreciate her efforts. I'm definitely considering buying directly from Spatial Online in the future because of the fantastic customer service I received.B&W 603 speakers
I bought a pair of B&W 603 speakers from Spatial Online and I have to say I was really impressed with the customer service. Simon, the guy who helped me, was so helpful and made ordering them really easy. He answered all my questions quickly and made sure everything went smoothly with my order.
Denon CD/DAB receiver
I bought this Denon CD/DAB receiver from an online store and it was such a good deal. The price was really good, plus it came with next day delivery. The receiver itself is really high quality and I managed to easily connect it to my Denon main receiver and Bluetooth Tx. The fact that it already pairs for RX is a big bonus and the 2-year warranty makes me feel reassured.
Efficient stock availability and free next day delivery
I was so happy to see that Spatial Online had the item I was looking for and they even had free next day delivery. It saved me a lot of time and I got my order really quickly. I'll definitely be coming back to this online shop for my next shopping needs.
Rubber mounting pad adhesive issue
I recently bought something from this online shop, and I have to say, I wasn't too happy with how things turned out. The delivery got delayed because of a dodgy delivery company, which I can't really blame the seller for. But what really got to me was that I got no compensation even though I paid for next day delivery.
To top it off, the product I got had a little fault pretty soon after I got it, with the sticky bit of the rubber mount coming off. When I got in touch with customer service and sent them a photo of the issue, they were no help at all. Instead of offering me a replacement, they just asked me silly questions that didn't really help.
It felt like the company didn't really care about sorting out my problem, and I was left feeling pretty disappointed with the whole thing, to be honest.Next-day delivery
I ordered something for next-day delivery last Thursday and it arrived on time the next day, which was great. The packaging was really good and I was pleased with how everything went.
Faulty item
I bought something not too long ago that turned out to be faulty. When I told the seller about it, they told me to send it to the manufacturer for repair, which was a bit of a hassle since it wasn't based in the UK. Even after the item came back from the manufacturer supposedly fixed, it still had the same issue with the soundbar. I tried to get the seller to swap it for a new one, but they just kept saying I should send it back to the manufacturer for repair again. It feels like they're just trying to get rid of the problem once they've made the sale. I'll definitely be steering clear in the future.
Soundbar purchase
I was in the market for a soundbar and came across a fantastic one at this online shop! They had loads of choices available and the prices were really reasonable. The delivery was super speedy as well, just as they promised. I'm over the moon with my buy and will definitely be coming back to shop here again!
Bought a cool backpack
I've never come across this website before, but I'm really pleased that I stumbled upon it! I managed to get hold of this fantastic backpack that I couldn't find anywhere else. The service was excellent, they responded to my messages really quickly and were really friendly. I'll definitely be recommending this website to my friends, and I'll definitely be using it again in the future.
Online purchase experience
The website was really easy to use, it had all the info I needed about the products. Ordering was a breeze, no issues at all. And I was pleasantly surprised by how fast the delivery was, it arrived much sooner than I thought it would. Can't fault anything, just wanted to give a big thumbs up to Spatial Online for their top-notch service.
TV purchase
I'm so chuffed with the TV I got, it was an absolute bargain, and I even managed to get a bit of a discount on top! Before I went ahead and bought it, I had a quick look at some reviews online just to make sure everything was legit. Buying the TV was dead easy, and it arrived in no time at all. Now I can finally enjoy watching telly with a much better picture quality, happy days!
Sonos move speaker
I bought a really cool speaker online and unfortunately it had a problem, but the customer service team at the online store was fantastic! They sorted out the issue quickly, organised for the faulty speaker to be collected, and sent me a replacement in record time. I wish more companies were as great as this one!
Review with most votes
Media and HiFi equipment
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