AFerry

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AFerry

67% Would buy here again

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Spotlight: What are our customers saying?

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Sarah
I am not so daring as my other colleagues. Even I don't know swimming..So hardly accept any challange related to river and sea ..Keep always away from such stunts. But I booked this trip to Irelan...Read on
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Steve Collins
Absolutely dire. I ordered a ferry to Fishbourne from Portsmouth, and then a return later that day. It was pointed out when I drove into the terminal that I was supposed to leave Fishbourne at the ...Read on
F
Francis
Appalling customer service. In fact, worse than that - non-existent. Very hard to find a way to get in touch and when you finally find the tiny button to use their chat system, there is no response...Read on

All reviews (3)

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    Would buy here again
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    Wow ..My first experience

    I am not so daring as my other colleagues. Even I don't know swimming..So hardly accept any challange related to river and sea ..Keep always away from such stunts.
    But I booked this trip to Ireland by AFerry services
    Well charges are heavy in my point of view but services and overall behaviour was excellent,no doubt. My main fondness is food which was not as per my aspectaion probably sue to my typical test.
    This was a standard Ferry from a reputed London company..Yes this was awesome..My first trip to Ireland by AFerry become historical for me and daring too as I was alone but never feel like this .
    Very friendly people,supportive people who kept my zeal live.


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    Return Portsmouth to Fishbourne

    Absolutely dire. I ordered a ferry to Fishbourne from Portsmouth, and then a return later that day. It was pointed out when I drove into the terminal that I was supposed to leave Fishbourne at the time I was actually leaving from Portsmouth. The order was completely the wrong way round. That was probably my mistake. However, I was advised to contact AFerry by WightLink staff in order to make sure that I could get the ferry to Portsmouth at the time that I had ordered. I tried to find a telephone number... none supplied. I tried to contact them through their chat service. I started the conversation in the morning. No response. I tried again later, well before my leave time. In the end I turned up at the Fishbourne terminal hoping that I could get on the return ferry. I did thanks to WightLink staff. While on the ferry home I received a response. Absolutely terrible customer service. I may have made a mistake, but it is for the company to provide customer service for their customers. They failed and I will never use these cowboys again.


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    Newhaven-Dieppe

    Appalling customer service. In fact, worse than that - non-existent. Very hard to find a way to get in touch and when you finally find the tiny button to use their chat system, there is no response. The phone number has an automated message telling you to use their chat system, then hangs up. Not using these cowboys again.


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AFerry

Many people who haven't travelled via ferry have never experienced the sheer pleasure of the holiday starting the moment you're on board. The ferry gives you an oppurtunity to take a break from the driving and sit back with a cuppa, watching the waves go by. Most of the time, it's a lot cheaper to take the ferry, and you're able to load your car up with as much luggage as you would like - without being charged extra. Depending on where you're going and what ferry you get, you may be met with luxuries such as on board cinemas, kids clubs, buffets and bars - you'll never want to get off. If you're interested in booking a ferry, then AFerry might be the website for you. But before you load up the car, check out our customer reviews for real experiences regarding the AFerry booking service, as this way, you can be certain that this is the website that will fulfil all of your ferry requirements. 

About AFerry
AFerry aim to find the best deals on ferries via a large amount of popular ferry companies, including P&O. AFerry is part of AFerry Ltd, and their network generates 55 million unique visitors per year, with over 3000 bookings per day. Founded in 1997, their network comprises over 3500 ferry routes connecting more than 180 ferry operators, and has since been voted The World's Leading Ferry Website at The World Travel Awards in 2010, 2011, 2012, 2013, 2014, 2015 and 2016. Each month, they add new routes and companies to their list of deals, with the aim of one day being able to provide real-time bookings for ferry and hotel services around the world. Their booking system is similar to a travel agent, offering security by using a full credit card validation mechanism. The booking form allows customers to find ferries quickly and the form will still display alternative options that are often cheaper.


Why not download the AFerry App?

Services of AFerry
AFerry provide deals to and from various places, whether you're travelling to the UK, France, Netherlands or Spain. For special offers, customers can browse the latest ferry offers and deals on the website, or sign up for the AFerry newsletter to be notified when new ferry deals are available. For customer service, customers can contact the AFerry UK address, or message AFerry using their AFerry account. Messages are sent directly to the customer service team, where an advisor will be on hand to assist customers as soon as possible. For additional enquiries, customers can visit the FAQ section of the website, where answers can be found for topics ranging from travelling with pets, to cabins, to amending or cancelling tickets. 

Complaints, Compliments and Tips for AFerry
Have you booked and travelled with AFerry before? If so, we would love to hear about your experience in our customer reviews section. You may want to comment on the booking process, and whether you found it relatively easy to use. Or, if you used the AFerry customer service, did you find that you were listened to? Was the service efficient? Were you able to find answers to any questions you had regarding the booking or travelling process? Would you use their service again? Would you recommend their service to a friend? Leave your ratings and a review, as this will help others decide whether they would like to book with AFerry also.

Is AFerry the place for all of your ferry booking requirements? Read our customer reviews for more information regarding this website...