CheapOair Reviews

: 19

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58% Would buy here again

Most relevant positive review

  2024-05-29
Flight change assistance
I recently had a bit of a nightmare sorting out a flight change with my airline. Luckily, I came ...Read on
Georgia

Most relevant negative review

  2024-05-20
Two tickets purchased
I bought two tickets from this service not long ago, but sadly my daughter couldn't make it ...Read on
Harrison Shaw

Review with most votes

  2024-04-18
Last-minute flight plan change
I had to change my flight plans at the last minute and wasn't sure if it could be sorted out...Read on
caroline

Reviews (19)

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    happy experience shopping from Nicole

    I was going on a business trip to the USA and I needed a trusted and efficient travel agency that could handle my trip. After much consideration, I decided the engage the services of CheapOair. To say I was impressed and overwhelmed was an understatement. From flight booking to hotel accommodation reservations, car rentals, and even vacation packages. I will also engage the services of CheapOair whenever I need to travel again. Their prices are quite affordable and they give you value for your money. I recommend CheapOair to anyone looking for a trusted and efficient travel agency to handle their trip.


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    Last-minute flight plan change

    I had to change my flight plans at the last minute and wasn't sure if it could be sorted out easily. But the customer service team was really helpful and got my child added to my flight without any trouble. They not only made the changes quickly but also made sure that all my previous preferences were still in place. I had also bought their insurance, so cancelling the original booking was easy and didn't stress me out. I appreciate their fast and expert help during this stressful time.


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    Flight change assistance

    I recently had a bit of a nightmare sorting out a flight change with my airline. Luckily, I came across CheapOair agent Blaze, who was an absolute godsend! Blaze not only managed to find me a different flight that worked with my plans, but did it all with such kindness and speed. I can't thank him enough for all his help and hard work. Without Blaze, I could have been in serious trouble with my travel plans.


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    Last minute travel tickets

    I always go with this company for my last-minute travel tickets because they always have the best prices. I've messed up a few times with dates for my flights, but they've always been really helpful in sorting me out with the right ones. I'm absolutely thrilled with their service.


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    Airline tickets online

    It was dead simple to buy the tickets online! They were dead cheap compared to calling up. I couldn't find better prices anywhere else!


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    Two tickets purchased

    I bought two tickets from this service not long ago, but sadly my daughter couldn't make it for the trip. I was quite shocked when I discovered there were no choices for getting some money back or changing the name on the ticket. It meant I couldn't get someone else to go in her place. And to make things worse, I ended up paying more with all the added charges for luggage and various fees compared to if I had just gone with a traditional airline. To put it mildly, I was really let down by my dealings with this app.


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    Flight booking experience

    I booked a flight through this service recently and it was really easy and efficient. The website had all the info I needed and I could easily compare prices to choose the best option. I'd definitely recommend this service to friends and family as I was really happy with my experience.


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    Quick booking process

    I was really pleased with how fast and easy it was to book my flights using this platform. The website was so easy to use and the search options helped me find great deals without any hassle. It’s clear that they care about making things convenient and satisfying for customers.


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    Helpful lady, patient, spent at least an hour giving information

    The woman I spoke to was really helpful and very patient, even though what I needed was quite complex. She spent a lot of time talking to me and provided all the information I needed to help me decide. I will definitely be using their services again!


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    Cheap flight leaving three days early

    The service was really great and managed to find me a cheaper flight three days earlier than I was planning. Despite having to get up early in the morning, the cost was surprisingly low and definitely worth it.


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    Rewards points not accepted, extra service fee added

    I was trying to use my Rewards points to get a cheap ticket, you know? But they didn't accept them, and I was thinking, what on earth? So I gave them a call, and this guy said, "I'll take care of it for you." But would you believe it? He sneaked in an extra fee on my bill! Not cool at all, mate.


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    Booking troubles and unauthorized charges

    My experience with this company has been a total disaster. I tried to book a flight but they cancelled it not once, but twice. Then, when I finally managed to get a round trip booked, everything was a mess. I paid for seats and luggage, but everything was incorrect. To make matters worse, they were taking money from my account without permission. They took $123.00 five times without any reason, and when I asked them about it, they couldn't give me a proper explanation. This behaviour is totally unacceptable and unprofessional.


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    Cheap ticket, hidden fees

    The ticket I bought was cheaper than on other websites, but when I had to change my flight because the airline messed up, I got hit with hidden fees. Not cool, man. Make sure you read all the fine print before booking with them.


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    Credit denial, unauthorized charge

    I am really disappointed with the service I got. I hadn't even booked a flight, but my credit was rejected with no reason given. Then, a few days later, my credit was mysteriously approved and my credit card was charged. This is a serious breach of customer trust and privacy. I want an explanation and a refund straight away.


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    Fixed flight date mistake

    I made a mistake with my flight date, but the staff were really understanding and managed to sort it out for me. I would definitely suggest them to anyone needing assistance with their flights.


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    Missed flight credit issue

    I got in touch with a bunch of customer service reps about a credit I was supposed to have for a new flight, after missing my original one. But, when I used the credits to book a new flight, they told me they couldn't honour it. On top of that, they hiked up the price of the package deal by quite a lot and told me to contact the hotel. It was really annoying to find out that all the reps I spoke to were from India, and the service I got was really bad. I had to cancel my trip because of medical issues, and now I'm waiting for a refund. My confirmation number is 85494712. Cheers.


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    Overpriced flight ticket booking

    I recently had a really disappointing experience with this booking platform. I found a good value flight ticket, went to pay with my debit card, but then got an email saying the payment didn't go through. How can a legit transaction be declined with a funded debit card? Then they said a special team would sort it out and offered me a different booking for more money on different dates. It wasted my time and meant I missed out on better deals elsewhere, as they had already taken my money. It all felt a bit shady, so I had to go through the hassle of disputing the transaction.


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    numerous price increases

    My experience with this company was a total nightmare from beginning to end. I had to deal with three price increases while trying to check out, which really annoyed me. Finally, I booked a flight that was supposed to be cheap, but then I got a call from a pushy customer service rep trying to sell me trip insurance, which I declined. When I asked for a refund, they tried to charge me a cancellation fee. It all seemed like a scam, and I was shocked by the lack of professionalism and honesty.


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    Travel booking issues

    I booked a trip through this service not long ago and had some big issues with the booking process. Even though I got loads of notifications about changes to the schedule, they didn't tell me about the final change, so we ended up stuck waiting at the airport for 6 hours because of a flight delay. That meant we missed a really important meeting for our trip. The customer service I dealt with wasn't helpful at all, and they were a bit rude too. They didn't even say sorry for all the hassle it caused.


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