PLUM GUIDE Reviews
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Reviews (22)
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Weekend in Rome
Over the weekend, my family and I stayed in a lovely apartment we booked through this platform for a trip to Rome. It was during the May bank holiday weekend and it couldn't have been better. The location of the apartment was fantastic, with amazing views of the Roman Forum and just a short walk to the Colosseum. It really felt like we were right in the heart of Rome's history as soon as we stepped outside. It was great to be able to see all the sights without our kids getting too tired. The apartment itself was wonderful - with high ceilings, lots of natural light, spacious rooms, and was spotlessly clean. The stone floors kept us cool in the hot weather, which was perfect. We were also very impressed with how hospitable the host was. They were so welcoming, helped us as soon as we arrived, and even gave us a personal tour of the best restaurants and cafes in the area. Overall, our time in Rome was unforgettable, all thanks to the incredible accommodation and service from Plum Guide.
Luxurious stay at a hotel in Dubai
I just wanted to take a moment to say how grateful I am for the amazing time I had at this incredible hotel in Dubai. Booking with PLUM GUIDE was so easy, and I was really impressed by how smoothly everything went from start to finish. As soon as I arrived, it was clear that every little detail had been thought of and the whole experience was just perfect. The room itself was really luxurious and went above and beyond what I had imagined. Everything was spotless and so comfortable. The staff were all so lovely and really went out of their way to make sure I had a great stay. I had such a fantastic time and I can't thank PLUM GUIDE enough for putting together such a fantastic trip for me.
Naples apartment stay
I had a really good time staying in the apartment in Naples. The location was brilliant, just like they said, and the photos showed the place accurately. The host was quick to respond and we had no trouble communicating during the booking process. However, I was a bit disappointed with the cleanliness of the apartment - there were two half-eaten pizzas in the fridge and mould in the coffee machine. Despite that, I still had a nice stay and think it might have just been a one-off issue with the cleaning team for that particular place. I've used AirBnB a lot in the past, but this was my first time trying out Plum Guide, and I'd be open to giving it another go.
Luxury home rental
As someone who loves to travel and stay in luxury homes, I always look for top-notch quality and accuracy when booking. I have had great experiences with this service - the homes have been superb, the communication clear, and the descriptions spot on. Unfortunately, my latest booking hit a snag when the owner decided to sell the home before my trip. But the Plum Guide team stepped in quickly and helped me find another beautiful home in London in no time. They even gave me a nice discount as a goodwill gesture. Their customer service and dedication to satisfaction really make them stand out. I can't praise them enough!
London apartment in a charming neighborhood
The booking process went really smoothly and the staff were super helpful in giving us all the info we needed for our stay. The apartment was really lovely and situated in a nice neighbourhood with handy access to all the shops and transport options. It was the perfect base for us to go out and explore London.
Accommodation booking
Our time with PLUM GUIDE has been absolutely fantastic. The staff have been so helpful and quick to reply to all our questions, handling everything so well. Their customer service has been top-notch, really putting us at ease and getting us so pumped for our stay in London. We're absolutely thrilled with the service we've gotten.
Vacation services
Vacation with PLUM GUIDE is a way to actually derive the best experience and how a vacation should be in real sense. I needed to a vacation from work and other stressful issues. I had planned to do so with my poppy dog which I never did with before. It was difficult finding vacation consultant with offer that was pet-friendly even when the companies offer so many locations. However, I was able to find the perfect location for myself alongside my pet dog through PLUM GUIDE and it was a great experience at the location - something I'm looking forward to doing business with PLUM GUIDE again and again.
Amazing Chateau Stay
Oh my goodness, this place was absolutely fantastic!! The chateau was like a scene from a fairy tale, so much more impressive than the pictures online. We went with a large group and there was plenty of space for all of us. We could either chill out on our own or spend time together, which was brilliant. From the moment we made the booking to the time we departed, everyone was incredibly friendly and helpful. The tapestry and town nearby were really cool to stroll around, the perfect size for exploring. We had an amazing time and are already looking forward to returning!
Italian adventure stay
Our Italian adventure kicked off with a lovely stay in Rome, sorted out by PLUM GUIDE. The host really went the extra mile to ensure our travel plans around the area were smooth sailing. The place itself was tastefully decorated and had a cosy vibe that really enhanced our whole trip. Moving on to another PLUM property in Palermo, we hit a bit of a snag with our check-in time, but the PLUM team, especially William, stepped in and sorted it out quickly. His personal touch really made a difference, and we appreciate his help in making our stay unforgettable.
Seamless booking process
Booking a property through PLUM GUIDE was really easy and straightforward. I could look through different properties, read reviews, and compare prices all in one place. The website is simple to use and easy to understand, which made it a hassle-free experience. I liked that the property reviews were honest, and each listing had detailed information. Overall, I was really impressed with how easy and quick it was to book a property through PLUM GUIDE.
Recent booking
I booked a place through this service recently and I have to say, I was a bit let down. They used to offer great customer service, where they would guide you in picking the best options. But now, it's all automated and lacks that personal touch. I really miss the times when you could pay through a bank transfer rather than just a credit card. It seems like their priority is more on technology than on assisting customers.
Short-term stays booking
I always go to PLUM GUIDE whenever I need to book a place for a short stay. I've booked with them several times in different countries and I can honestly say that my experiences have always been really good. The properties are just like they're described and the hosts are always friendly and helpful. I definitely recommend PLUM GUIDE to anyone who wants reliable and accurately described places to stay.
London holiday accommodation
My London holiday accommodation turned out to be a disaster! I went with my grandma, who can't manage stairs, and I made sure to mention this when I booked. However, just 2 days before we arrived, they informed us there were stairs and offered no alternative place to stay! Uncool, right? To add to the chaos, when we arrived, we encountered numerous issues with the place. No one answered our calls, and the person in the building didn't speak English! Can you believe it? It was a total nightmare! We had to buy our own toilet paper, there were hardly any linens, and we were clueless about how to operate the heating, washing machine, or stove. What a mess! And as if that wasn't enough, there was only one key! Frustrating!
Easy booking process, great apartment, friendly communication
I just have to say, booking my holiday stay with this amazing site was incredibly easy! The all-inclusive pricing made it so straightforward to budget, and the apartment they found for me was fantastic. It honestly felt like a dream come true. Plus, the communication with them was so friendly and helpful, it made me feel like they truly cared about my trip. I would definitely use them again in a heartbeat. Plum Guide is absolutely fantastic!
Accommodation booking experience
I was really let down by this accommodation booking company. They didn't even check out the people staying at the places properly and a friend got ripped off big time. It's worrying how their carelessness can cause customers to lose money. To be honest, I wouldn't recommend this company to anyone. Just be careful if you decide to book with them.
Amazing apartment in Salcombe, Devon
I stayed in this amazing apartment that I found through a brilliant website. Booking was a breeze and they put me in touch with the owner straight away. They were really quick to respond to all my questions and super helpful. I would definitely book with them again!
Booking a beautiful property
The Plum Guide really does a top-notch job at showing off their properties. The photos are just stunning, the descriptions are super helpful, and the suggestions for things to do and places to eat nearby really help when trying to make a decision. They definitely deliver on their promise, making the whole experience better than other booking sites such as Booking.com and AirBnB.
Cozy Cottage Escape
This lovely cottage was such a wonderful break from the usual routine. The pictures were spot on, and having a fully enclosed garden was fantastic for our pets. It was so peaceful and relaxing, just what we needed to get away from the busy city life for a bit. And it's not too far away either, making it the perfect little getaway. I'm really looking forward to coming back here later in the year!
London flat stay
I really enjoyed my time in London, the flat I stayed in was nice and clean, plus it was in a quiet area and close to all the attractions and restaurants. I'll definitely use this service again in the future!
Review with most votes
Vacation services
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