CoinGate Reviews

: 20
70% Would buy here again

Most relevant positive review

  2024-06-02
Gift card purchase
I've been getting gift cards from this place for a few weeks now and it's been brillian...Read on
P. Knight

Most relevant negative review

  2024-05-01
Gift card purchase
The gift card section on this website is just awful compared to others out there. The time it tak...Read on
Roxanne

Review with most votes

  2023-12-14
Crypto payment gateway integra
As a group of developers, we were really excited about adding more payment methods to our new web...Read on
G. Parker

Reviews (20)

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    Gift card purchases

    I've been a loyal customer of CoinGate for a few years now and have spent thousands of dollars purchasing gift cards. I really appreciate the ability to use cryptocurrency for my everyday transactions, and buying gift cards through CoinGate has been super easy and reliable for me. Every time I've made a purchase, the transaction has gone smoothly without any problems.

    There was one time that really stuck out to me - I ordered a gift card and it wasn't delivered right away after my payment went through. However, CoinGate kept me in the loop about the delay and quickly resolved the issue. The next day, my gift card arrived without me having to do anything extra. Their proactive customer service really impressed me and made me trust CoinGate even more as a trustworthy platform for buying gift cards.

    To sum up, I can't recommend CoinGate enough for anyone interested in purchasing gift cards using cryptocurrency. Their service is quick, reliable, and they make sure customers are happy.


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    Crypto payment solution

    I've recently started using a crypto payment solution that has completely transformed my business. The platform is super easy to use, and I was amazed by the variety of cryptocurrencies it supports. Accepting crypto payments has become so much easier, and it's opened up a whole new market for my business. The platform also takes security seriously, which really put my mind at ease when processing transactions. The customer support team was great - they were quick to respond and really helpful, which made the whole process run smoothly. I'd definitely recommend this service to any business thinking about accepting cryptocurrencies.


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    Transaction hiccup resolved efficiently

    I had a little problem with my Cardano payment, but I was really impressed by how quickly and effectively the customer support team sorted it out. They fixed the issue straight away and made sure I was happy with the result. Their professionalism and commitment to helping customers is really great, especially in the world of cryptocurrency where mistakes can be tricky to fix. I'm grateful for all the hard work the team put in to make sure I had a smooth and easy experience as a customer. I would definitely recommend this service to anyone looking for a trustworthy and responsive payment platform in the world of cryptocurrency.


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    Gift card purchase confusion

    I have to confess that I was mistaken in my earlier review. The customer service team got in touch with me and highlighted the error I made about the terms and conditions. They were very clear and even sent a screenshot to help explain. I had initially complained about the gift cards holding a balance, but now I have a better grasp of the situation. Despite not being required to, they decided to give me a refund and said they would pass on my feedback to the higher-ups. I really value CoinGate for their outstanding customer service and for the refund. I am sorry for any confusion I may have caused.


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    Gift card purchase

    I've been getting gift cards from this place for a few weeks now and it's been brilliant every time. This morning, I had a small problem with one of the gift cards, but this guy Joe from customer support really came through and sorted it out very quickly. Really pleased with the service!


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    Difficult purchase experience

    I spent over a day trying to get my hands on the stuff I bought, but all I got was a bit of my money back. They said I got two things, but I can't find them anywhere. It took ages and wasn't helpful at all, so I left a bad review.


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    Gift card purchase

    My experience buying from CoinGate was a bit annoying because it took longer than I thought for my payment to go through, which made the payment timer run out. But, despite that, I was really impressed with how quickly and efficiently the support team sorted everything out over email. They fixed the problem straight away and I got my gift card without any more waiting. Overall, I'd say CoinGate's service was great, and I'm grateful for how hard they worked to make sure I had a good customer experience.


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    Ethereum, Tether on Arbitrum chain

    I've had a few goes at buying Ethereum on this platform before, but this time I thought I'd give Tether on the Arbitrum chain a try. Unfortunately, when I tried to make the payment, it just didn't work, no matter how many times I tried. However, when I reached out to their support team, they got back to me pretty quickly and told me they could see the problem too. They managed to fix it the next day, and finally, I could complete my purchase using the Arbitrum chain.


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    Cryptocurrency payment platform

    This platform is brilliant for accepting crypto payments! The interface is so easy to use and allows for accepting a variety of cryptocurrencies. The security measures also make me feel secure when making transactions. The customer support is great and they always quickly respond to any questions. I would definitely suggest this platform to any business wanting to start using cryptocurrency payments.


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    Redeem codes

    I've got to say, this platform is just brilliant for buying redeem codes. It's so easy to use, which means anyone can get a gift card without any hassle. The team have clearly put in a lot of effort to make CoinGate better all the time. The support they offer is always excellent, and I'm really pleased with their service. 😁


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    Gift card purchase

    The gift card section on this website is just awful compared to others out there. The time it takes to process payments is way too long, the payment methods are so old-fashioned and make you pay extra fees, and don't get me started on the KYC process for such a small transaction. Why would I want to use my CoinGate balance for quick deposits only to end up on another website? This site is a total nightmare for anyone who wants to use crypto in a simple and effective way. Do yourself a favour and try a different platform instead.


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    Gift card inventory issue

    I had a bit of a problem with this website recently. They said they had gift cards in stock, but when I tried to order one, they couldn't find it and just kept saying they were looking into it. It's been two days now, and I'm still waiting. If you can't provide what you promised, just give me my money back instead of keeping me waiting. It's important to be open and honest when handling customers' money. This whole thing has been quite disappointing, to be honest.


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    Verification process

    The verification process was such a waste of time, they asked for loads of information and still didn't verify me. The customer service was useless, they didn't have a clue about their own service. They say they're superstars but they couldn't even verify a real customer properly. This company is only good for people trying to scam others, not for honest customers. I wouldn't recommend it to anyone.


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    Lightning-fast customer service reply

    Amazing! I dropped them a message and straight away Larry replied! It was so fast, really made me feel important. I really hope they continue this because it's great and will definitely attract more people to their service. Thanks a lot Larry, all the best to you!


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    Lost subscription info

    I was really stressed out when I lost my subscription information, but CoinGate really saved the day! I emailed them and they quickly found all the details I needed. They were so fast and really helped me out. I am so grateful for their fantastic service. I will definitely be using them again in the future.


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    Amazon gift card purchase issue

    I purchased an Amazon gift card from this website, but when I went to redeem it, I found out that the code had already been used. The customer service at first wasn't very helpful, which was really annoying. It took me more than a week of following up to finally get my problem sorted out. Even though they eventually fixed it, the whole situation left me feeling pretty disappointed.


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    Multiple transactions, one missing gift card

    Hey everyone! I was feeling really anxious about using this gift card website because I heard some people had issues. But you know what? I've actually made a bunch of transactions and only had one gift card that didn't go through. I contacted them about it and they were quick to resend it. They're pretty awesome, for sure!


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    Successful gift card purchase

    I've bought quite a few gift cards from them, always works well, they also do giveaways and are really helpful with crypto info, the website is really easy to use, definitely not a scam.


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    Gift card purchase

    I recently bought two gift cards using cryptocurrency, but their system failed to register my payment. As a result, I had to wait for a long time to resolve the issue. However, I only received one of the gift cards I had originally purchased. I have now been waiting for my refund for what feels like an eternity, and it's really frustrating. 😡


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