HPI Check Reviews

: 20

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55% Would buy here again

Most relevant positive review

  2024-05-26
Second-hand car checks
I've used this service to look at a few used cars before buying them and I've found it ...Read on
keeley

Most relevant negative review

  2024-04-19
Misleading report
The report they gave me was all wrong and didn't show the real condition of the vehicle I wa...Read on
lily

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    Used vehicle purchase

    When it comes to buying a second-hand vehicle, it can be a bit of a gamble. I learned this the hard way when I decided to purchase a motorcycle from what I thought was a trustworthy seller. However, things took a turn when I decided to do an HPI check, only to find out that the bike was actually a category B vehicle. The situation got worse when the DVLA didn't seem to care much about helping me out. I ended up getting dragged into a big mess involving a police investigation for insurance fraud, with the previous owner, Allianz Insurance, the MOT testing station, and the DVLA all caught up in it. Dealing with all of this has been a real pain and has taken up a lot of my time. Looking back, I really wish I had done that HPI check before buying the bike.


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    Vehicle history check

    I recently bought a vehicle history check from this service, and I have to say I was really impressed with the quick and detailed summary of the car's history that I got. It not only gave me useful information about the car I was interested in buying, but also helped me figure out how much the car was worth and how much it would cost to run. This was really helpful for planning my budget and making a smart decision. I also had some questions about the finance history and number plate history of the car, and the customer service team answered them promptly and efficiently. Overall, the whole process went really smoothly and I felt confident buying the car because I had all the information I needed. It was a great experience using this service.


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    Quick and straightforward check

    I thought I'd give this service a go to check out the history of a car I fancied buying. It was a piece of cake to use and understand. They got back to me quickly with all the info I needed, which helped me decide whether to buy the car or not. I liked being able to see the report online and how detailed the info was. All in all, I was happy with the service and would suggest it to anyone wanting to check a vehicle's history before buying.


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    Quick and Informative HPI Check

    In general, I was happy with my experience using the HPI Check service when buying my new vehicle. The whole thing was easy to do and the report was really helpful. It gave me all the info I needed to decide if the car was right for me.

    But, I was a bit let down by how long it took customer service to get back to me. It took longer than I thought, which was a bit annoying. Even so, I'd think about using the service again next time.


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    Second-hand car checks

    I've used this service to look at a few used cars before buying them and I've found it really helpful. It's great value for money, especially when I do a bunch of checks at once. But, I do get a bit annoyed with how tricky it can be to use the checks after you've bought them. It's not as easy as just logging into your account, which is a bit of a downside to such a good service.


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    Misleading report

    The report they gave me was all wrong and didn't show the real condition of the vehicle I wanted to buy. It was a total waste of my time and money, so I wouldn't advise anyone to use their services.


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    Vehicle history check

    I used the vehicle history check service to check out a car I wanted to buy. It was really easy to use and I found all the info I needed without any hassle. The report I got was really detailed and gave me a lot of important info about the car, like who owned it before, if there was any finance owed on it, and if it had been in any accidents before. The info was spot on and helped me decide whether to go ahead with the purchase or not.


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    Problematic IT system

    I got a letter from the company asking about the mileage of a car I sold. It was quite detailed, mentioning the private number plate and the DVLA one. But, had some trouble when trying to enter the info online. It took me four tries to input the number plates due to spacing problems. Even after that, I couldn't submit the form because of an error message. It was so annoying and clearly, the IT system needs fixing.


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    Fixed mileage issue

    I had a bit of trouble with the mileage on my car, but the dealer managed to sort it out by getting a check from HPI. They sent me a brand new report that showed the problem had been taken care of. Sarah was super helpful and really efficient on both phone calls. Roger Rowlett was also fantastic!


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    Fast and super easy

    I love the fastest speed that i ever witnessed in getting my car history. well i know its important to make sure that whatever you are buying should not have something bad record already. All thanks to HPI , i can be on ease and also enjoy the ride without any tension.

    This has got to be a fake review. You must work at HPI Check.com !


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    Confusing letter, wrong information

    So, you know, I got this letter from this company asking about a car they reckon I had from 2012-2016, but I actually got it in 2018. And then they say someone wants to buy it, but I'm not selling it? And they got my old addresses all mixed up, so how did I even get this letter? Plus, they said the car had a different registration before, but it didn't. I wouldn't trust this company, ever!


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    Updating vehicle record

    I recently tried out HPI Check to do a check on a car I was thinking of buying. But then after I bought the car, I had a bit of trouble updating the vehicle record with the DVLA. I found out that there was a time limit for updating the record, which I wasn't told about before. It was pretty annoying and felt like a waste of money as the service didn't really do everything I needed it to. Next time, I'll definitely be more careful before using that service again.


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    Used the service

    I decided to give this service a go because a friend of mine suggested it. Ordering was a breeze, they gave me clear guidance on the information I needed to give. The whole process was fast and smooth, and I got all the details I needed about the car I was eyeing up. The only downside was that the price was a bit steep compared to other services out there. But when it comes to delivery, they kept their promise and got me the report on time, so all good there.


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    Attempted subscription

    I have had a really frustrating and disappointing experience with this service. I've been trying to subscribe for the past eight weeks, but every time I ask about my account, I just get the runaround. They keep saying they're sorting it out, that someone will call me that day, or that they've emailed the right department for me. It feels like I'm just being given empty promises and excuses, with no real progress towards fixing my issue. It's obvious that their customer service is really bad and needs to improve.


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    Quick resolution of incorrect vehicle information

    I had a really good experience with this service! I had some trouble with another vehicle history check provider giving me dodgy info that nearly messed up my car purchase. But then I found this service, and they sorted everything out within a day. Great job!


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    My HPI Check

    I wanted to check my car but the information was completely inaccurate. So, I asked them to correct it but they refused. And now, they don't even respond to my emails! It's really unfair!


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    Clear purchase decision

    The service from the company was really disappointing. I bought a report that gave me wrong information about the car I was purchasing. This caused a huge problem where I couldn't use or sell my car, making it pretty much worthless. The lack of accurate info from the service has caused me a lot of stress and financial loss. Also, the company hasn't owned up to their mistake, leaving me without any help or solution. All in all, a very disappointing experience.


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    Overestimated my car's value

    The service I got wasn't great at all. They gave me really high valuations for my car, which ended up leading to me making the wrong choice when I sold it. The customer service wasn't helpful at all - they just blamed things outside of their control for the mistakes they made. The compensation they offered didn't really make up for all the trouble they caused.


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    Basic check with hidden costs

    I paid for a basic check, but ended up having to pay extra for basic details that weren't made clear upfront. The website didn't update my report properly, which left me feeling frustrated and like I wasted my money. To make matters worse, their customer support isn't available on weekends, so it's even harder to get help. Overall, I had a really bad experience and I wouldn't recommend it to others.


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