All reviews of Charlotte

  • Review about: Just Fashion Now

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    3 dresses ordered, only received 1

    Hey everyone! I picked up 3 dresses back on April 15, but I've only received 1 of them up until now. I'm really let down because I haven't heard anything about the other 2 dresses. I did follow up on it a few weeks ago and was told I'd get a 10% discount, but that doesn't make up for the fact that the dresses are still missing! I just want to know when I can expect them to arrive, you know?


  • Review about: Strike

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    Customer Service Experience

    I had the pleasure of interacting with a really awesome team member recently. Amanda Smith is a top professional who really focuses on the details and making sure the customer is happy. She goes above and beyond for her colleagues, setting a great example. I was really impressed with how she quickly and carefully handled my needs. Amanda's dedication to providing excellent service is really praiseworthy, and I'm grateful for all she does to make sure customers have a good experience.


  • Review about: Ribble Cycles

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    Cycling accessories

    I recently bought some cycling accessories, and for the most part, I was happy with them. The items were well wrapped up when they arrived, so they were in good condition. However, they took a bit longer to get to me than I had hoped, about 12 days instead of the expected time. I know there was a Bank Holiday in between, but it would have been nice to get an update on where my order was. I had to send a follow-up email before finally getting my parcel a couple of days later.


  • Review about: Currensea

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    Currency card purchase

    As someone who travels a lot, I have to say that the currency card I bought is a total game-changer. It really delivers on its promises - smooth transactions, no hidden fees, and better exchange rates than what I'd get back home or at a resort. I've used it to take cash out, pay for meals, and shop online without any bother. Not stressing about bank fees has saved me a decent chunk of money, so it's a win-win for me. Overall, I'm really happy with the service from the company and would definitely recommend it to anyone after an easy and affordable way to handle their money while they're away.


  • Review about: Kave Home

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    Blok Sofa

    I wouldn't recommend buying the Blok sofa from Kave Home if you don't want to end up with the wrong colour and disappointing customer service. I had ordered the dark green one, but after waiting for 16 weeks, I received one in teal instead. It's meant to be the centrepiece of my flat, and the wrong colour stands out so clearly! Unfortunately, they don't send samples to the UK, so you have to rely on their unreliable photos. The after-sales team wasn't much help either, leaving me stuck with a sofa that wasn't what I wanted. My advice would be to steer clear of Kave Home for textiles!


  • Review about: Pharmacy2U Online Doctor

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    Repeat prescription orders

    As a customer of Pharmacy2U's online doctor service, I must say I have been really impressed with how efficient and convenient they are. It's so easy to keep on top of my repeat prescription needs and place orders without any hassle. I like how smoothly everything runs, from sorting out my orders with my GP to getting them delivered right to my door. I trust Pharmacy2U's service completely and would definitely recommend them to anyone looking for a reliable and convenient way to get their prescriptions delivered.


  • Review about: Enterprise Rent-A-Car

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    Previous bookings at the Northampton branch

    I've booked with that branch a few times and had some good and bad experiences. Once I needed a car urgently and they really pulled out all the stops to help me out, proving they care about customer satisfaction. But sometimes they struggle with timing. The staff are really nice and helpful, but being on time seems to trip them up. On the whole, they're a friendly bunch who are keen to sort out any issues that come up.


  • Review about: Holland And Barrett

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    Vitamins, hand wash

    I've been really impressed with everything I've ordered, from vitamins to hand wash. The online ordering process is so simple and the items arrive really quickly. The discounts they offer are fantastic too. I've tried both click and collect and home delivery, and both options were excellent. Also, the parcels are always packaged really securely.


  • Review about: Stylevana

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    Variety, excellent pricing, desktop website.

    I had such a great time shopping on the Stylevana website. It was really easy to navigate on my computer, and I found exactly what I was after in their wide selection of products. The prices were really good too, with lots of affordable choices. They had a great range of products, and I managed to get everything I needed in just one place. Overall, I was super happy with my shopping trip on Stylevana.


  • Review about: Fragrance Direct

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    Quick order, fast delivery

    So, I ordered this thing online and the website was really easy to use! I found what I wanted and placed my order without any problems. And you know what? My order arrived really quickly, even faster than I expected! The delivery person even left it with my neighbour because I wasn't home, and they kept me updated with emails. Honestly, I can't fault it at all!


  • Review about: Travel Insurance 4 Medical

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    Renewed policy after prior suspension

    I used to be a customer of this company a few years back, but had to switch to a different provider because of some issues. This year, I've decided to come back to them. Up to now, I haven't had to make a claim on the insurance, but I'm keeping my fingers crossed that if I do need it, everything will run smoothly.


  • Review about: Cheapflights

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    Disappointment with advertised suppliers

    It's really disappointing to see that this platform doesn't check out their suppliers properly, letting dodgy companies take advantage of customers. The fact that they turn a blind eye to scams like bait and switch is worrying and just not right. As a customer, I want transparency and trustworthiness from the platform I use to book flights.


  • Review about: Divan Beds Centre

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    Bed purchase

    I bought a bed from this company recently, and I was really impressed with their service. I asked for delivery within a certain time frame, and they not only delivered on time but went above and beyond. The bed is really good quality, and I'm so happy with it. The courier they used was also great, always keeping me updated on delivery. I would definitely recommend this company to anyone looking for a new bed.


  • Review about: Oxfam Online Shop

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    Donation to help people in need

    I donated a little bit to help those in need, and honestly, it just made me feel so good. The man who picked it up was really kind, and it just inspired me to do even more to lend a hand. I reckon it's just really important to help out whenever we're able to.


  • Review about: Bloc Blinds

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    Motorised zebra blinds

    I recently bought some motorised zebra blinds and I have to say, I'm really impressed with how good they are. I initially got a blackout blind for a bedroom and was so happy with it that I decided to get 3 more zebra blinds. The non-drill fittings on the sides make it quick and easy to put them up, without needing to drill into a steel lintel above. Once they were installed, the blinds looked absolutely amazing and gave the room a really elegant touch. Although, I was a bit let down that the delivery took longer than the date they originally said.


  • Review about: WelleCo

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    Vitamin supplement order

    I ordered my vitamin supplement on the 6th of November, and it's taking ages to arrive! I sent them an email on Friday the 13th, but they didn't get back to me until Monday. They told me they were searching for my package, but I've not had an update since. This will definitely be the first and last time I shop here. I'll just go back to ordering from Athletic Greens - they always reply quickly and deliver from England in 3-4 days. I really wish I could rate this place 0 stars!


  • Review about: Lux Surveys

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    Earning money through surveys

    I signed up to this survey site hoping to make a bit of extra money in my free time. But, after spending a lot of time on it, my account got closed because apparently I wasn't doing the surveys right. It's not just me - lots of other people have had the same problem, which is worrying.


  • Review about: Coverwise

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    Efficient and satisfying customer service

    I was really impressed with the customer service I got. It was quick and easy to speak to a real person. The lady who helped me was great - she sorted out my problems fast and made me feel at ease. Her friendly and confident manner made me confident that my issue would be dealt with properly. She listened well and gave me clear solutions. I was really happy with the service I got.


  • Review about: Kickz

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    Shoes

    I recently bought a pair of shoes from an online store and, as usual, it was a good experience. I quickly found the shoes I wanted at a decent price. The website was easy to use, so ordering was straightforward. If I had any questions or needed help, the customer support team was friendly and quick to respond. All in all, I'm happy with my purchase and how the website made the whole shopping experience smooth.


  • Review about: Looking4Parking

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    Avoid at all costs!

    Oh my goodness, please avoid using the parking company near Gatwick airport! They have changed their name multiple times, previously known as Galaxy Parking, My Parking, and Airport Parking Spaces. There have been reports of cars being driven around and damaged - it's a complete scam! I highly recommend staying away and checking the reviews for these unreliable companies. The owner, Muhammad Tahir Zaman, was even sent to prison in 2019 for deceiving customers - can you imagine that?!


  • Review about: Park Holidays

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    Rude park workers

    It was awful, mate. The staff at the restaurant were dead rude. They came up to us at like 10 PM on a Saturday and said they'd chuck us out if we didn't pipe down. And as if that wasn't bad enough, they started racially profiling us just because of some rubbish that another customer had made up. Dead unfair, innit?


  • Review about: Teamzo

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    2021-22 Football Shirt

    I bought a football shirt for the 2021-22 season as a Christmas gift, but when it came, I found out that the player's numbers printed on it were from an old season. I tried emailing the company but they didn't reply, and even PayPal couldn't help when I raised the problem. So now I'm stuck with a £90 shirt that no one wants. I've learned my lesson and will buy directly from the club website from now on.


  • Review about: The Shaving Shack

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    The Journeyman double edged razor

    The double edged razor from The Shaving Shack is amazing! I received it as a Christmas gift and it arrived really fast and was well-packaged. The quality is top-notch and the price is great. Their website is really easy to use. I will definitely be buying from them again.


  • Review about: Lemonade Dolls

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    Comfortable lace bras

    The lace bras from this brand are like a breath of fresh air when compared to the typical padded designs you find elsewhere. It's such a relief to discover underwear that's comfortable without being too restrictive or causing you to overheat. The fit is so lovely, there's no digging in or discomfort at all. And, to top it off, the designs and colours are just absolutely beautiful. I really recommend giving this brand a go if you're on the hunt for bras that are cool and comfy while still looking fantastic.


  • Review about: Kuoni

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    Luxury holiday booking

    I just booked a fabulous holiday with this company and I was really impressed with the service I got. The team at the Newcastle store, especially Michael and Sharna, were amazing. They were super helpful and so friendly, which made booking everything really easy. Our holiday was fantastic, everything went smoothly from the transfers to our accommodation. I was really impressed by how consistent the service was, whether you're booking a fancy holiday or a quick city break.


  • Review about: Mountain Warehouse

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    Waterproof hiking boots

    I accidentally chose delivery instead of click and collect because I struggled on my tiny iPhone screen. But, I'm quite happy with how quickly and politely they dealt with my request to cancel the order. The customer service team sorted out my mistake efficiently and gave me clear instructions on how to cancel, which was a great part of their service. All in all, I had a really great experience.


  • Review about: Doctor-4-U

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    my doc rocked

    My doctor is absolutely brilliant, he's friendly, kind and genuinely cares about my well-being. I managed to book an appointment and see him on the very same day! He thoroughly examined me and did an excellent job. I am so pleased with him and his expertise. He truly is fantastic!


  • Review about: Sobelia

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    Genuine product

    The price was brilliant and the delivery came really quickly even though it had quite a distance to travel. The customer service was helpful and quick to respond. The product was just what I was after and I'm really happy with my purchase. I'll definitely be coming back to shop again in the future.


  • Review about: Coals2U

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    Wet coal purchase

    I've just got my delivery of wet coal and I'm really let down. I got in touch with customer service and all they said was to dry it in the sun, but that's just not doable in January. I should have checked the reviews first. If I'd known I'd have to dry the coal inside my home for more than a week before I could even use it, I wouldn't have bothered ordering in the first place. It's crazy that I have to go through all this hassle just to make use of the product I forked out for.


  • Review about: Health and Her

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    Menopause tablets purchase

    I've been dealing with menopausal symptoms for a while now, and I've tried a lot of different treatments with no luck. So, I thought I'd give these Menopause tablets a go. At first, I wasn't too sure about them because I didn't see any immediate changes in my symptoms. But, after sticking with them for a few months, I started to notice a big improvement in my mood, anxiety, and hot flushes. It was such a relief to finally find something that worked for me, especially after feeling like I'd tried everything else. I'd definitely recommend giving these tablets a try and just being patient for them to work their magic.


  • Review about: Diamond Heaven

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    Wedding ring purchase

    I popped into the Manchester store the other day to buy a wedding ring, and I must say, I was really impressed with the service I got from the staff. Ali was especially fantastic, so kind and helpful. He took the time to show me all the different options and helped me choose a beautiful ring that I could afford. I would definitely suggest checking out this store if you're after great quality jewellery and top-notch customer service.


  • Review about: Oxbridge Home Learning

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    Live chat assistance

    I recently got in touch with customer service through live chat and Mr. James helped me out. I have to say, he really knew his stuff and he was super helpful. He managed to answer all my questions quickly and gave me all the details I needed to make a good decision. I was really impressed with how knowledgeable and professional he was. It made me feel like a valued and respected customer.


  • Review about: RunnerInn

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    Seven years of loyalty

    I've been shopping at this online store for over seven years and I have to say, it's always been my first choice for buying all sorts of things. The website is easy to use, they have a huge range of products, and the prices are unbeatable. I keep going back because I've never been let down by my purchases and the quality of the items always surprises me in a good way. The customer service team is really helpful and quick to respond, they're always there to help with any questions or problems. In all, I can't recommend this online store enough to anyone who wants a reliable and trustworthy shopping experience.


  • Review about: The Green Welly Stop

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    Macallan 12 Yr Triple Cask

    I don't normally write reviews, but I have to say, my time using this online store was really good. I ordered a bottle of whisky and it came in just two days, which was a pleasant surprise. The price was good, and I liked that they kept me updated on my order. The packaging was impressive and made sure my whisky arrived safely. Overall, I'm really pleased and will definitely shop here again in the future.


  • Review about: Vintage Travel

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    Villa booking experience

    I've been a loyal customer of Vintage Travel for a while now, and I have to say, their website and in-person help are just great. The staff, especially admin and resort rep Stephanie, are so professional. Every time I book a villa holiday in Corfu through Vintage Travel, the properties are always breathtaking. Sophia and Spiros, who take care of the properties, really make a difference in our experience. I appreciate the amazing service from Vintage Travel and their hard-working team.


  • Review about: Spirits Kiosk

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    Great selection, excellent prices

    I must say, I was really impressed with the range at Spirits Kiosk. Their website is so easy to use, and you can't beat their prices. I managed to find everything I needed without any trouble. The customer service was excellent, and my order arrived quickly. I'll definitely be coming back to shop here again!


  • Review about: Trouva

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    Scottish jumper purchase

    I recently bought a lovely Scottish jumper from a shop in Orkney via Trouva. The whole process was really smooth and quick, from ordering it to getting it delivered to my door. The shipping was super fast, and with UPS, I could easily pay the customs charges online without any problems. The delivery was also very speedy, arriving within 24 hours of being shipped. All in all, I had a great online shopping experience, feeling confident that my order was safe and would arrive on time. I would definitely recommend Trouva to anyone wanting to buy special and high-quality items from the UK.


  • Review about: Economy Bookings

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    Car rental booking

    I thought the booking process was really informative and easy to use. One thing I'd recommend for Canadian customers is to make it clear that charges are in US dollars and will be converted to the estimated price shown. This way, customers won't be caught off guard during the booking process. But, on the whole, I was happy with the service and the car rental options.


  • Review about: Tiqets

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    Portaventura trip

    Our trip to Portaventura was really fun with all the planning paying off, but oh boy, the journey back was a complete nightmare! The bus ended up being late by a whole half an hour, causing so much stress and hassle for us all. A Julia travel staff member had reassured us the bus would be leaving at 18.30, but it turned up way later than that. We were left stranded right outside the park when it was already shut, frantically looking around for our ride. And when the bus eventually pulled up, the driver was nowhere to be seen for an extra 10 minutes. When he finally showed up, he just let us on and then casually began munching on his sandwich while we sat waiting. There were no sorrys or explanations for the lateness and the unprofessionalism.


  • Review about: The Terrace Store

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    Terrace Store products

    I've been a loyal customer of The Terrace Store for a while now, and I have to say, their products are top-notch. The staff at the store are always so friendly and welcoming, ready to help with any questions or suggestions. They really go out of their way to make sure their customers are happy. And it's not just their products that are great, their dedication to charitable causes is really admirable. It's nice to know that by supporting them, I'm also giving back to the community. Being part of the Terrace family is a real pleasure.


  • Review about: Moonpig

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    Big card

    The card was a top-notch quality and it looked wonderful, but gosh, it was so much bigger than I thought it would be! I do wish there was more info on the website about its size because I was really taken aback by its largeness. It'd be really handy if they included the dimensions when selecting a size so you have an idea of what you're getting yourself into, you know?


  • Review about: Floraqueen

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    Birthday gift delivery

    I was in a bit of a tight spot needing to quickly send a birthday present to a loved one in another country, and this service really helped me out. With just a day and a half's notice, they managed to make sure the gift got there on time for the special day. The whole process went really well, and I was pleased with how efficient and reliable the service was. The person receiving the gift was over the moon, and I was thankful for how smoothly everything went with the delivery. I'll definitely be using this service again for any future gifts I need to send.


  • Review about: Broadway Travel

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    Easy website, good prices

    The website was dead easy to use, I found exactly what I was after and the prices were cracking. I had no trouble finding my way around or placing my order. Later on, I had to give them a call about something to do with my account and the person on the other end of the line was really helpful and fixed everything up for me.


  • Review about: Hussle

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    Fitness pass revolution

    I'm loving this fitness pass - no more excuses for me! I can work out wherever I want now, whether I'm in the city or back home. With loads of gym options to pick from, I never get bored. Whether it's swimming, boxing, or lifting weights, there's something for everyone. This pass has really changed my outlook on fitness and made it much more fun.


  • Review about: Your Parking Space

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    Parking space with shuttle bus

    The parking spot was really well-priced and they did a great job of explaining everything, giving me all the details I needed. Just so you know, there's an extra £8 for the shuttle bus in addition to the parking fee.


  • Review about: Golf Care

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    Renewal price discrepancy

    I recently had a bit of a problem with the auto-renewal feature when my policy renewed at a higher price than I was expecting. So, I gave customer service a ring and managed to stop the renewal and sign up again myself at a cheaper rate. To top it off, they even chucked in some extra golf balls as a bonus. It's pretty annoying to deal with this mix-up every year, as it just seems unnecessary and a bit baffling. But, despite this hiccup, I do still value the policy and coverage provided by the company.


  • Review about: Tyres.Net

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    Emergency replacement tire

    I had a really bad time trying to buy a new tyre quickly from this website. My tyre got punctured and I needed a replacement urgently, so I trusted the website's promise that it would be delivered in 2 business days. But then I got an email saying it would actually take 2 weeks for delivery. This mix-up caused me a lot of hassle and annoyance.


  • Review about: Accent Clothing

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    Clothing, returned due to wrong size

    My last shopping trip at that clothing shop was dead easy and simple. The website was a breeze to use, and I found what I wanted in no time. Ordering was a piece of cake, and I liked how they kept me in the loop about my purchase. But when my clothes arrived, the size was too small. Luckily, returning it was just as straightforward as ordering, with clear guidance on how to send it back.


  • Review about: ANNA Money

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    Account application process

    Opening an account was a nightmare, to be honest. We spent ages trying to upload documents and understand vague messages, but it was just too much. The whole process was far from simple and it really put us off.


  • Review about: UBEEQUEE

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    Cat tracer purchase

    I bought a tracker for my cat to keep an eye on where she goes. When it arrived, it was too big and heavy for my 4 kg cat. I was disappointed with the size and weight, so I decided to send it back. However, I never got my money back for it. I tried to get in touch with customer service several times, and they asked me to show proof that I'd sent it back. I gave them the proof, but then they stopped talking to me and I never got a solution. It's made me feel really frustrated and unhappy with both the quality of the product and the customer service.


  • Review about: Garden Chic

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    Pre-lit christmas tree

    I bought a pre-lit christmas tree from them in November 2022, seemingly all was fine until November 2023 when I opened to use it again and the lights didn't work. I contacted them as after less than 5 weeks of use this felt sub-standard. I was informed that due to me being in touch 1 year and 3 DAYS after placing my order and the fact they no longer work with the supplier that I wasn't entitled to anything as a result of a product clearly not being fit for purpose. They offered me £20 as a 'goodwill gesture' to buy some lights which is insulting. If ypu're thinking about buying from them then do yourself a favour and don't - Go somewhere more reliable


  • Review about: Enjoy Travel

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    Car Hire

    Arranged car pick up for 00:15 on 17 March.

    Arrived at Drivalia a few minutes early to collect car to be advised that they had not received our booking from Enjoy Travel and they had no car for us! We were then advised to come back at 6am in the morning (6 hours later!) as they were receiving a delivery of cars and would have a car for us then.

    Went back to the Drivalia office at 6am and it was closed. (opening hours advised were 06:00-00:30).

    Tried ringing office number and Emergency mobile telephone number repeatedly, but no answer.

    Waited outside the office until someone finally bothered to turn up at 7am before we could get a car.

    Absolutely disgusted that had to wait 8 hours in the airport (we landed at 11pm).

    I have written to EnjoyTravel and they advised I did not arrive before office closed at 00:30. Despite the fact I advised them I was in the office before 00:15. CCTV will prove that.

    I emailed Enjoy Travel again on 21st April asking for a refund, but they have not bothered to reply.

    Avoid at all costs, cost almost £100 for a car for 26 hours.

    Not at all impressed.


  • Review about: 4th & Reckless

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    Unbelievable

    From a more rigid style, they have been a testament of creativity. From the fitted ones which can go for leggings to the looser ones, pants have become so appealing in the fashion world that they are critical in the style matching process. One company that is a feature of the fashion scene is 4th & Reckless.

    4th & Reckless offers different types and brands of ladies wear including mini dresses, blazer dresses, midi dresses and going out dresses. Their tops aisle contains bodysuits, crop tops, wrap tops, bracelets, shirts, and blouses. Their collection also includes double-breasted blazers and fitted blazers. Trousers are not left out either as they claim to offer a collection of the slim leg, wide leg and high waisted trousers.

    The shoes the company offers ranges from the pointed heels and high top boots to the much flatter sliders that could be worn more casually. The company offers free UK shipping on orders over £35. They have a size guide on their website that helps clients to know and choose the right size of clothing item before placing order.


  • Review about: Shearings Coach Holidays

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    Holiday

    Just got back from one of the worst holidays I have ever experienced. Isle of Wight Friday to Monday… although 2 days of this was spent traveling for absolutely no reason! I say traveling but I mean having to get off the coach every half an hour because the coach driver had no clue!
    We got picked up Friday morning and dropped off at Cobham to catch our main coach and what a coach it was!! It must of been Shearings oldest coach, very uncomfortable and it had so many scratches and dents I don’t know how you allowed it to be used!
    Had to waste time in Cobham on the outbound journey and then we had to waste time at the Ferry terminal in Portsmouth. We eventually got on to the Ferry and then finally made our way to the hotel… and oh boy what a hotel!!
    We received our key and was told that the lift doesn’t work and they can’t get an engineer out yet as it’s the weekend and it’s the Isle of Wight (so apparently no engineers work on the Isle of Wight). Walked up the stairs to the room (The ceiling in the corridor had mould patches which I have photos of) to our room and unlocked the door to what can only be described as an absolute ... hole. There is no way on earth that room had been cleaned in what must of been months. Thick dust everywhere, thick cobwebs with spiders hanging off them, crumbs over the carpet, mould on the window, stains on the bathroom wall which were brown streaks so I will leave that to your imagination as to what it was.
    Now it’s time for dinner, if you can call it dinner. A choice of three things for starters, main and dessert, starters mainly being soup every night. My soup eventually arrived and at first I thought it was actually nice, until I had a slither of the tin in the soup which had obviously come off when the chef opened a tin. All of the starters and mains were either cold or lukewarm, service was extremely slow as there was only 2/3 servers working as the hotel was so short staffed (despite knowing a coach full of people were arriving)
    The next night we sat in one of the lounges before dinner and noticed that on the lower part of the wall had water marks where there had been a leak, so we looked up at the ceiling and there was thick black mould pores on the ceiling (again I took photos of this as we couldn’t believe this actually passed health and safety)
    The night before we were due to travel home we were informed that the hotel would not be providing us with a cooked breakfast that morning (despite it being included in the cost) and instead they would lay on cereals and if we would like a hot breakfast sandwich to take with us on the coach we would have to let them know… which I did and received a very cold sausage sandwich.
    The journey home was an absolute shambles, we had to get up at 5:45 to get down for cereals as the coach was leaving at 7:15. We reached the ferry and the coach driver informed us that we were being put on an earlier ferry home (absolutely no need for it) and because of that he would stop at a service station somewhere along the motorway. So we were driving along and the driver pulls in to one service station which only had a Starbucks and a petrol station and tells us he will drive further along to find one with better amenities. He finally pulls in to another service station which only had yet again another Starbucks and a petrol station!! But insists we have to waste 45 minutes here as we were ahead of schedule! How ridiculous! It wasn’t even a proper service station! So we all eventually get back on the coach and the driver tells us we are about 30 minutes away from Cobham (Where we have to pick up our transfer coach) but 7 minutes later we are at Cobham! The driver clearly doesn’t have a clue on the roads! So because it only took 7 minutes to get from petrol station Starbucks to Cobham instead of the 30 minutes the driver stated we had to waste 2 and a half hours at Cobham service station before we could get our coach transfer.
    This whole holiday for the 3 of us cost £919… £919 spent traveling for two days and inhaling mould and dust for the other two.
    A journey that should of taken 3 and a half hours tops instead took 7 and a half hours,
    Unhappy is an understatement.


  • Review about: Sport and Leisure UK

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    8x12 trampoline

    AVOID AVOID AVOID AVOID
    AVOID AVOID AVOID AVOID! 40 plus emails sent now, NO REPLIES, NO REFUND, I HAVE PAYED £300 FOR 2 BOXES OF TRAMPOLINE LEGS, ORDERED AN 8X12FT TRAMPOLINE, RECIEVED 1 BOX OF LEGS FOR 8X12 AND 1 BOX OF LEGS FOR 7.5X9.5! PLEASE READ REVIEWS ON GOOGLE, THERE ARE MASSES!! NO WONDER THEY DONT TAKE PAYPAL!!

    Aviod do not use, bought a home gym, was delivered in terrible condition put it together and is bent. I am taking them to court!

    **update** today I recieved all my money back via my bank Barclays, I only have a visa debit/current account with them so I didnt think they would be able to help. I contacted them last week via their Facebook messages, they advised me what to do on my online banking, I recieved money today.

    Hi, were you able to get your money back without returning the faulty goods? My problem is that I doubt they will come to pick them up. I also paid with debit card, but was hoping hsbc would help...

    Hi Charlotte, I did get my money back but had to do so via barclays, I also paid by debit card. I had to return the 90kg faulty trampoline via a courier at my own cost ???? so it left me £50 out of pocket. Most couriers wanted £150 to collect and return... but I used a courier quote site that shares the items you want collecting and send you a quote for what they are willing to pick it up and deliver it for. The whole situation was ridiculous and upsetting.


  • Review about: I Saw It First

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    Two size 12 tops

    Fast delivery and cheap so thought would give it a try. First order food but only ordered t shirts. Second order was two fitted tops I’m always a size 12 have been for years. Got these and omg think they will fit a five year old way too tight. And one of the tops smelt of washing powder so defo not new. After reading the appalling returns service think will just give them to my daughter to wear she’s a size 8 might get into them !


  • Review about: Teamzo

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    Dinamo Zagreb Shirt

    Ordered the shirt during the COVID pandemic, delivery delayed as expected due to the crisis but when I emailed the Customer Service team, replied within a matter of hours with an update.

    Would absolutely buy from here again.