Optifast - Overall Rating based on 17 reviews
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Weight loss products - taste, return process
I bought some weight loss products from this company recently, but turns out they taste awful. So, I thought I'd return them within the 14-day period. But, oh dear, the return process has been a real pain. I've faced delays and been told the products need quality checks before I can get my money back. The whole thing has really annoyed me and made me feel let down by their service.
6 week meal plan purchase
I bought the 6 week meal plan with a 30% discount offer, but when I paid, they only took off 10%. I told customer service about it, but they won't give me back the other 20%. The website said I'd get 30% off, so I'm disappointed they're not sticking to that.
Optifast product, ordering, service, pricing, delivery
I've been using Optifast as a customer, and I have to admit that I've had a pretty good experience ordering their products online. The website is simple to use, and I was pleased with the discount code they offered that encouraged me to make a purchase. The whole ordering process went smoothly, and I got a confirmation email straight away, which was nice to see. When it comes to delivery, my items usually arrive quite promptly, and I appreciate being kept up to date on when I can expect them to arrive.
Bundle purchase
This was my first time purchasing from this place, and I managed to snag a fantastic deal on a bundle! I haven't had a chance to test out the product yet, so I can't really give my thoughts on it, but the prices were really reasonable and it's great that they offer bundles as well.
Meal replacement products with 'free' items
I've recently made two separate purchases from your company and was told I'd get 'free' meal replacement products with my order. However, both times, the promised items never showed up. I tried contacting your customer service team, but they were unprofessional and didn't take responsibility. I even sent screenshots of the offer as proof, but they still wouldn't give me the complimentary products. This whole ordeal has really let me down and now I don't trust your company's promises. I'd advise other customers to be careful when buying from your brand.
Optifast purchase
I was buzzing to give Optifast products a go, so I went ahead and made an order. I was chuffed to see there was a student discount available, as I'm always trying to bag a bargain. However, when I tried to use the discount code at the checkout, I got hit with an error message saying the code wasn't valid or couldn't be used for my order. It was proper annoying, especially when the terms clearly said I should get the discount on top of any other deals. I tried reaching out to customer service for help, but they couldn't sort it out properly. It really put a downer on things and I felt pretty disappointed with the whole experience.
Protein shakes and soup order.
I recently ordered some protein shakes and soup, which arrived promptly within just three days. Each shake is packed with 29g of protein, which really helps keep me feeling satisfied for longer. I've found the shakes and soup to be really delicious, and I love the convenience of being able to heat up the soup once mixed. The complimentary soup pack included in my order has definitely convinced me to order more, as I think it's great value for money. Here's to hoping for success on my weight loss journey!
Weight loss products
The website was really easy to use, and I found exactly what I was looking for with no trouble at all. There was loads of useful info on there that helped me choose the right products for my weight loss aims. I'd definitely recommend the stuff I got from there - it's already making a real difference to my efforts to be healthier. Thanks for a brilliant shopping experience!
Promotional codes not working
I tried using the promotional codes but they didn't work, so I didn't feel like purchasing anything anymore. However, they sorted it out and gave me a refund, which was great.
Bought it in the UK
I was over the moon to come across this stuff here in the UK as I hadn't brought much with me from NZ. It was just what I needed, and the fact that you had it was brilliant. I'll definitely be getting it again once I've used it all up.
Meal replacement shakes
I've had a lot of trouble with my weight over the years and I recently found these meal replacement shakes which have really helped me keep my calorie intake under control. I mix them up with some ice and fruit, and they keep me feeling full for ages. I've been using them regularly and they've made a huge difference for me.
Shipping to Guernsey Isle
I think it would be a good idea to adjust the prices when shipping to Guernsey Isle, a British Crown Dependence, so that customers there don't have to pay VAT. It would make the shipping costs more fair for people in that area.
Quick and Easy Ordering, Free Delivery Offered
I was really happy with how simple it was to order from this company. It was so easy to find the products I wanted on their website and going through the checkout was straightforward. I also liked that they offer free delivery if you spend over a certain amount. The choice for next day delivery is a good idea, but I think 3 days for standard delivery is still pretty good. On the whole, I thought ordering from them was quick and easy.
Quick and Easy Purchase
The website was really easy to use and helped me buy what I needed quickly. But, I had a bit of trouble using my credit. At first, I couldn't find where to put it in, but in the end, I realised it was only at the end when paying. It would have been better if this was clearer right from the start to stop any confusion or annoyance.
shakes
I popped into this place to grab some shakes as I fancied giving them a go. Ordering was a breeze and they had a nice variety of shakes to pick from. The only downside for me was the limited flavour options - not a fan of chocolate, caramel, banana, or coffee. Apart from that, it was a pretty decent overall experience.
Optifast products
I recently bought some Optifast products online and I have to say, I was a bit disappointed with the whole experience. First off, they threw in 8 soups and an Optifast handbook as a free gift, which I wasn't really keen on. I would have much preferred the option to choose my own freebie, or even a discount on the shakes - especially since they've upped the prices lately. And to top it off, when I asked about a discount on the delivery fee, the customer service chap suggested I spend an extra 29 pence to qualify, even though I already had the unwanted free gift. It all just felt a bit cheeky on the company's part, to be honest.
Weight loss products
While I was working from home, planning to set up a new office space after the other one had challenges, I realized I was adding much weight which control had to be applied immediately. What working from home did was to cut off that daily going out and get busied and sweat out in the process thereby burning down fat. So I was just one place adding weight. Even at some point, I decided to get exercised, but that didn't help much in reversing the situation and rather pointed at weight solution experts. Thankfully, I found Optifast who provides products and services for weight control. I had to buy their diet products and I must say the products have performed so welll that I would recommend to others with nothing to be afraid of.
Review with most votes
Weight loss products
While I was working from home, planning to set up a new office space after the other one had challenges, I realized I was adding much weight which control had to be applied imme... Read onBy: Claudia