All reviews of Faye
Review about: Waitrose Cellar
£500 wine delivery
My recent wine order of £500 from Waitrose Cellar didn't quite go to plan due to a mix-up with the delivery. I received an email from Waitrose stating that a signature was needed for the delivery, however, the driver just left my expensive wine in the entrance hall of my apartment building, clearly visible from the street. Not only was this a security risk, but it also didn't follow what was instructed. I was actually at home when the delivery was made, but the driver didn't even bother to ring the entry phone or leave a delivery card, which was really annoying. This lack of attention to detail doesn't reflect well on Waitrose Cellar or their chosen delivery service. As a loyal customer who expects top-notch service, I have to say I was pretty disappointed and concerned by this experience.
Review about: The Natural Patch
Natural sleep aid
I bought a natural sleep aid from this website not long ago, and I have to say I'm really impressed with it. The order arrived quickly and the product actually worked as advertised, making it easier for me to fall asleep and stay asleep all night. The packaging was sturdy and the product was in great condition when it arrived. I really appreciate how well the sleep aid worked and I'll definitely be coming back to buy more in the future.
Review about: Golf Gear Direct
Three golf clubs
I ordered a few golf clubs in the late afternoon and received them just two days later, which I must say was pretty impressive. The packaging was really secure, which is really important when you're dealing with expensive golf clubs. Some companies don't really pay attention to that, but Golf Gear Direct did a great job making sure the clubs were well protected during delivery. I'll definitely be using their services again for all my golfing needs.
Review about: Heritage of Scotland
Highland tartan scarf
The Highland tartan scarf I bought from this shop was just as they said it would be. The quality was top-notch and it was definitely worth the price. I was really impressed by all the different tartans they had and the detailed info they gave on the website. Ordering was easy and the customer service team knew their stuff and were really helpful when I needed advice on sizing. The delivery was fast and my scarf turned up in perfect shape. All in all, I'm really happy with what I bought and would totally suggest this shop to anyone after some top-quality Scottish gear.
Review about: Cocoon
Subscription service
Oh my goodness, the customer service at this place is amazing! They replied to all my questions really quickly and were so professional. I decided to cancel my subscription after a few months because I wasn't using it, but the team was really understanding about it. I couldn't be more pleased with the service I got!
Review about: Aspen Woolf
Investment property purchase
The information the company provided about the investment was really thorough and helpful. It helped me see what kind of profit I could make and what risks there were. Anisha, the person I spoke to when buying, was great. She was always on the ball and made sure everything got sorted on time. She kept me in the loop at every stage. Her communication and organisation made everything so easy and stress-free. I trusted them completely because they knew what they were doing and their customer service was excellent.
Review about: Debenhams
Dress purchase
I bought a dress from that department store not long ago and honestly, I was really disappointed with the whole thing. The ordering process was a nightmare – the website kept crashing, and they didn't have certain sizes available. The customer service wasn't great either, the staff were unhelpful and seemed like they couldn't be bothered to assist me. And don't even get me started on the pricing – the dress was way too expensive for the quality. Then to top it all off, the delivery was delayed by a whole week, which was just so frustrating. Overall, I was left feeling really let down and annoyed with the whole experience.
Review about: Gardening Direct
Red geraniums
The Yodel delivery was a proper nightmare - squished package, plants all over the place. With my holiday coming up, I had to act fast and plant them in a hurry, hoping they make it. Gave them a good watering and left my geraniums in the care of my cat sitter. Really hoping they pull through until I'm back on Saturday.
Review about: Clear Chemist
First time customer, excellent service, good price, prompt delivery, well-packed
As a new customer, I gotta say I was really impressed with the service from Clear Chemist. Ordering was a breeze, everything was clear and easy to find. The prices were good too, didn't break the bank. My order came quickly and was packed really well, so nothing got damaged. All in all, had a great experience and I'll definitely shop with Clear Chemist again.
Review about: Bateaux London
Gift purchase - 5 course meal for two
I recently bought a gift for a posh meal for two at your place. I have to say, I found booking a bit tricky because it said 3 courses instead of 5 at first. But after speaking to customer service, they sorted it out and confirmed it was for a 5 course meal. Despite that little mix-up, I was really excited for the meal and had high expectations.
Review about: KLIPshop
Haircare product
I recently bought a haircare product from this online store, and I have to say, I was really impressed with the customer service I received. The delivery came on time and was left at my front door, which was a great start. When I contacted them about leaving a review and the product being limited, they went out of their way to assist me. They even offered to reach out to their suppliers to try and get more of the product for me. They directed me to their website, which had a wide selection of products to choose from, making it a convenient place to shop for all my haircare needs. The whole experience was thoughtful and professional, and I will definitely be a repeat customer.
Review about: Clearance XL
Discounted items
Oh, it's been an absolute nightmare! I bought something on the website, but now I'm totally in the dark because there's been no confirmation email and I've got no clue when my stuff is going to turn up. They've taken my money, just like they have with loads of other people, but there's been no communication at all. I've tried getting in touch via email and chat, but all I got was a message saying they were offline. It's so annoying and just not on. If I could, I'd give them zero stars, I really would.
Review about: Prestigia
Quick and easy booking
I had absolutely no issues booking my holiday on this website. It was really easy and everything was simple to locate. I didn't encounter any problems and it made booking my trip really straightforward. I will definitely use this site again in the future.
Review about: Coolshop
Wooden Tenderleaf product
I bought this really nice Wooden Tenderleaf item from Coolshop not so long ago, and I have to say, I am totally impressed with both the product itself and the whole shopping experience I had. The website had loads of different options to pick from, which made it super easy for me to find exactly what I wanted. The actual product was top-notch and even better than I expected. On top of that, the delivery was quick, and the item was delivered safely and well-protected. I liked that they kept me updated with regular tracking notifications throughout the shipping process. Overall, I'm really happy with my purchase from Coolshop.
Review about: Lions Prep
Freshly prepared food delivery
I recently gave a go to the freshly made food delivery service and I must say I was very impressed. The food was super fresh and really tasty, plus it was so handy to have it brought straight to my door. I would highly suggest this service to anyone seeking healthy and delicious meal choices. The range of dishes on offer is great and the quality is top-notch. The servings were also very generous, which is always a bonus. All in all, I was over the moon with my experience and will definitely be placing another order in the future.
Review about: Health and Her
Magic capsules
I was feeling really rough and fed up because of what could be peri-menopause symptoms, when I came across Health and Her and thought I'd give their supplements a go. It was quite unexpected but fortunately, I started to feel a lot better pretty soon after. Those little miracle pills are now part of my daily routine, and I'm already onto my fourth bottle. I honestly can't imagine not taking them now, they've really changed how I feel both mentally and physically.
Review about: Homelike
Booking an apartment without visiting, payment required before seeing the place
My experience with this company has been quite disappointing. They asked me to pay the first month's rent without letting me visit the apartment in person. The representative just said I could see the street from outside, but that didn't feel very reassuring as there were lots of buildings around. Communication was through an email address that seemed a bit suspicious, bounce.email.thehomelike.com. That made me doubt if this platform is as trustworthy as well-known websites like booking.com or Expedia. And getting a WhatsApp message from an international number just made me more concerned about the legitimacy of the whole deal. Overall, I'm not sure if Homelike is genuine, and I think they should improve their verification process, like Wunderflats does.
Review about: Rattan Furniture Fairy
Outdoor furniture set
We are absolutely delighted with the outdoor furniture set we bought from your shop recently. The rattan furniture is of a very high quality and just as it was described. We did have a small problem with a chipped lazy susan, but the customer service we received from David was really great. He dealt with the issue quickly, asked for some photos, and sorted out a replacement for us, keeping us updated the whole time until the new lazy susan was delivered. We were really impressed with how well our concern was looked after.
Review about: Sykes Cottages
4 holiday houses
I've rented four holiday homes in the last year, and they were all fantastic! Each one had its own unique charm, was really enjoyable, had all the amenities we needed, was spotlessly clean, and matched their online descriptions perfectly. I would absolutely recommend them and I'll definitely be booking another one soon!
Review about: Playful Promises
Lingerie purchase
The lingerie I bought was amazing and fit perfectly. The store has a great selection and the quality is really good. I was so impressed with my order and will definitely come back to shop here again. The delivery was quick and I liked getting updates on when it was coming. All in all, it was a fantastic shopping experience.
Review about: The Natural Patch
Baseball patch
The patches are great for my lads who play baseball by a swamp. I'd definitely suggest them for keeping bugs at bay during practice!
Review about: Pour Moi
Recent swimsuit purchase
I bought a swimsuit from this place not long ago and was really pleased with how good it was. But, after just 8 weeks, the underwire decided to make a run for it - something that's never happened to me before! I got in touch with pour moi customer service and they were super quick to help out, sending me a replacement swimsuit in just 2 days. Seriously impressed with their top-notch service and the quick delivery. All in all, definitely a 5-star experience in my book.
Review about: Bloom Boutique
Birthday gifts
I've been coming to this boutique for years now, always popping in to pick up birthday presents for my family and friends. The quality of their items is truly outstanding, each piece looking stunning and beautifully made down to the last detail. I can't praise this place enough for anyone searching for thoughtful and special gifts for any occasion. Their collection of jewellery is always up-to-date and unique, so it's a breeze to find something for everyone on my list. The customer service here is excellent, with the staff always ready to lend a hand and offer suggestions. Shopping at this boutique is a delight, and I always walk out feeling confident that I've found the perfect gift.
Review about: CarFinance247
Car purchase
My time with the team was absolutely brilliant from beginning to end. Shaun was really helpful right from the start, he made sure everything went smoothly and quickly. Even when he was on holiday, Karl took over seamlessly and kept me updated at every stage. I really value their hard work and professionalism in helping me find a car for my family.
Review about: Sansmatin
Comfortable and versatile shoes
I absolutely love these shoes! They are so comfortable and really versatile - they look great with anything I wear. The quality is top-notch, and I find myself reaching for them all the time. I'm so happy with my purchase and will definitely be buying from them again.
Review about: Optifast
Bought it in the UK
I was over the moon to come across this stuff here in the UK as I hadn't brought much with me from NZ. It was just what I needed, and the fact that you had it was brilliant. I'll definitely be getting it again once I've used it all up.
Review about: Dead Good Undies
Briefs in plain colours
I've been a loyal customer here for quite a while now, buying plain coloured underwear from this company. But recently, I found out that I've been blocked on eBay and my account has been deleted from their website. I haven't received any explanation or communication about it, which has left me feeling really puzzled and frustrated. I've tried to get in touch with them through different ways, but I haven't heard back from them at all.
It's really disappointing to see a company treat a customer who's been around for so long in such a disrespectful way. I've always been happy with their products, but this whole situation has really put me off. I strongly believe that good customer service is crucial for any business to succeed, and the lack of communication and respect shown here is just not on.
Because of all this, I've decided to take my business elsewhere in the future.Review about: Shoeaholics
Comfortable shoes purchase
I recently bought a pair of shoes from Shoeaholics and I must say, it was a breeze. The order process was straightforward and my delivery came right on time. The shoes were comfortable and exactly what I was looking for. I did have to make a return, but it was no trouble at all and everything went smoothly. All in all, I'm really happy with the whole Shoeaholics shopping experience.
Review about: Dai Leisure
Airgun purchase
I popped into this shop last month and it was really awesome! The folks there were so friendly, not grumpy like some grown-ups can be. The chap I spoke to was really knowledgeable about airguns and he guided me to pick the perfect one for me. He didn't pressure me into buying it on the spot, which was great. I had a few questions about my new airgun, so I had to go back a few times, but they were really helpful and assisted me each time. It was honestly the best customer service I've ever had!
Review about: Ventrolla
Door and windows installation
I had a bit of a mixed experience with the door and windows installation. It took nearly a year for them to be put in, which was quite frustrating. But I was pleased when they finally got it done.
Unfortunately, the door only had one lock and the glass wasn't quite right, causing some inconvenience. I had to complain here and to the management to get it sorted out. But to be honest, they are now working on fixing these issues, which has made my overall experience better.
The windows themselves seem to be of good quality, and I've noticed that my house feels warmer and quieter since they were installed.Review about: Marks and Spencer
Pram shopping at store
During our last trip to the store, we went with our daughter who was searching for a new pram in the baby section. The staff, particularly Kelly, were really helpful and knowledgeable about the various pram models. They guided us on what features to look out for when making a choice. It ended up being a really nice shopping trip.
Review about: Kickers
Customer service experience
I recently had such a great experience with the customer service team at this store. They were absolutely exceptional! When I got in touch with a question, they were so professional, friendly, and quick - it really went above and beyond what I expected. The person I spoke to not only sorted out my issue straight away, but also showed such dedication and care that you don't often see these days. They really made sure I had a good experience and dealt with my concerns expertly and with understanding. Their personal approach really made a big impression on me, and I'm so grateful for the amazing service I received from this store.
Review about: Lightzey
Damaged product
I had a bit of a bad time with the stuff I got from this company. It was a shame because the things were already broken when they arrived, and all they offered me was some money off rather than sorting it out properly with a replacement. It was a real surprise to hear that I couldn't send back the items, so I was stuck with them. And then they told me I had to get rid of the broken stuff myself, which was a pain because it was pretty big. I'm not happy at all with how they treated me and the bother they caused.
Review about: Giglio
Repeated purchases
The prices at Giglio are really good, always competitive. The delivery is quick too. But what really impressed me was the fantastic customer service. Ms Alessia from the customer care team was amazing, she sorted out any problems I had in no time at all.
Review about: Great Little Breaks
Amazing countryside getaway
I went on a countryside break recently and stayed at this incredible place. The reception was so clean, welcoming, and happy. Checking in was really easy and any small problems I had were sorted out straight away. It was just a peaceful and calm oasis, ideal for unwinding.
Review about: Heritage of Scotland
Tartan scarf and kilt pin
Being a proud Scotsman, I always like to find products that represent my heritage. I was really happy when I came across this shop and bought a tartan scarf and kilt pin. The quality of the products was even better than I expected. I could tell they were truly made in Scotland, which meant a lot to me. The range of unique items they had was impressive, and it was clear they put a lot of thought into what they offered. The prices were reasonable too, which meant I could buy top-quality items without spending a fortune. Overall, my shopping experience was fantastic, and I'll definitely be coming back for more goodies in the future.
Review about: Golfino
Quality golf clothing, quick delivery
I recently bought some golf clothing from this website and I must say, the quality is absolutely top-notch! The materials are really comfortable, durable, and stylish as well. I was pleasantly surprised by how quick the delivery was too, which I thought was great. I would definitely recommend this website to any fellow golf enthusiasts out there.
Review about: Addison Lee
User-friendly website, courteous and helpful advisers
I absolutely love how easy it is to use this website. Booking services is a breeze and super efficient. Plus, the staff are always so friendly and helpful whenever I need a hand. Their professionalism and expertise have really made my interactions with the service pleasant and worry-free.
Review about: Housekeep
Efficient cleaning service
The team did a brilliant job with the cleaning service for my house, leaving it all sparkling clean. They also shared some helpful cleaning tips with me, which was a lovely extra touch. I was really impressed with their professionalism and how well they paid attention to every little detail. I would definitely recommend them.
Review about: Dv8 Fashion
Superdry coat, half price, fast delivery
I recently bought this Superdry coat I'd been wanting for ages from an online shop, as the price in-store was too steep for me. I was thrilled to find it here for half the cost! The ordering was easy-peasy, and I got my coat just three days later. The service was top-notch, and they kept me in the loop throughout. I'm super impressed and will definitely shop here again.
Review about: Cettire
Affordable prices, quick delivery
I was really impressed by the prices on this website, they were so much better than the other online stores I checked out. Plus, the delivery was super quick - my order arrived in just 4 days! I also loved that the products were genuine. Overall, I'm really happy with my purchase and the service from this website.
Review about: Art Discount
Discounted high-end art supplies and clearance items
I've been using this art supply website for quite some time now and I have to say, I'm really happy with the service I've been getting. The deliveries always come on time and the packaging, although strong, could do with being a bit more environmentally friendly. I like that they offer discounts and deals on high-quality products, making them more affordable for everyone. I haven't tried their own brand myself, but I get them for my little one because they're so reasonably priced. The clearance section is my favourite, where I can grab items like ex displays or slightly damaged goods for really cheap prices. It's good to see a company that doesn't waste these items and instead sells them at a discount. The customer service is always excellent and their social media is interesting and informative. Overall, based on my positive experiences, I would definitely recommend this company to others.
Review about: Fragrance Direct
Perfume
Thank you so much for getting back to me quickly about my order. The perfume showed up right on time, which was great. Ordering was really easy and Fragrance Direct kept me updated perfectly. I felt well-informed the whole way through, which definitely boosted my confidence in buying from them. All in all, my time with Fragrance Direct was really positive and I wouldn't hesitate to shop with them again.
Review about: Schuh
Recent shoe purchase
I went to the store in Southampton the other day and I must say, I was really impressed with the customer service I got. There was this staff member called Rhiannon who was super helpful and really quick at getting things done. She even let me hold onto the shoes I was thinking of buying so I could look at other shops nearby, which was a really nice touch. I didn't feel like I had to rush or anything, so it made my shopping trip a lot more pleasant.
Review about: The Snowboard Asylum
Snowboard and accessories
I had a brilliant time shopping at the store. The staff were so helpful and really knew their stuff. I had a chat with someone on the phone first, who answered all my questions and gave me some great information. When I popped into the store, another staff member was just as helpful, giving me some really good advice and suggestions without being pushy at all. I really admired their enthusiasm and how patient they were. All in all, it was a fantastic shopping trip.
Review about: UK Teeth Whitening
Teeth whitening strips purchase
I was really impressed with how easy it was to order from this company. Even with the Royal Mail strikes going on, the delivery was super quick thanks to the courier service they used. The product descriptions and instructions were really clear and helpful. I work in cosmetics and I often wear red lipstick, but that can sometimes make my teeth look a bit yellow. After using the teeth whitening strips just twice, I noticed a big difference in how bright my smile was. I'm so happy with the results and will definitely be buying from them again. The prices are fair and the products actually work, which is hard to find sometimes.
Review about: Olivia's
Milano Media Unit
Ordered the Milano Media Unit for our new extension. Got the unit yesterday within lead time and I love it. Email communication kept me well informed on my order process and a great customer service team who couldn't have been more helpful when I called for product advise before I purchased. Would highly recommend to friends and family. I'll be back to buy more. Thank you.