The Fish Society Reviews

: 31

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52% Would buy here again

Most relevant positive review

  2024-05-06
Recent Malaysian Laksa Broth p
I've been a loyal customer of this seafood company for years now, and I've never been l...Read on
Keeley Bailey

Most relevant negative review

  2024-05-26
Seafood order
I fancied ordering some delicious seafood from this website, but they made a right mess of my del...Read on
James

Review with most votes

  2024-03-02
Fresh fish variety, fair price
The Fish Society is brilliant for anyone who loves seafood as they have a fantastic variety of fr...Read on
Daniel

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    Premium quality seafood

    I've been a loyal customer of the Fish Society for over a year now, and I have to say, their seafood is top-notch. Whether it's juicy salmon or tasty mackerel, everything I've tried has gone above and beyond my expectations. The freshness of their products is unmatched, making every meal I make a real treat. Although they can be a bit pricey, the quality of their seafood makes it worth every penny. When it comes to delivery, the Fish Society has been super reliable. My orders always arrive on time and still frozen solid almost all of the time. There was one occasion where my package got delayed because of bad weather, but their customer service team quickly gave me a full refund without any hassle. Overall, I would highly recommend the Fish Society to any seafood lover looking for the best of the best.


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    Lobster purchase

    I was really impressed with how well my order was packaged and delivered by this company. The communication was clear and my items arrived promptly. However, I was a bit disappointed with the pre-cooked frozen Canadian lobster - it was too salty and lacked texture and flavour. I think buying live or raw lobsters might give a better dining experience. The thermidor style lobster was a bit better but still too salty for my liking. I haven't tried the smoked salmon yet, but I hope it's good.<br><br>One thing that put me off ordering again was the excessive use of plastic and disposable materials in the packaging to keep the fish frozen during delivery. The cardboard box is recyclable, but the netting, bubble wrap, plastic straps, and freezing blocks seemed unnecessary and wasteful.


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    Fresh fish delivery

    I recently got my first order of fresh fish from an online seafood supplier and I have to say, I was really impressed. The package arrived quickly and was packed really well, making sure that the fish stayed fresh and unharmed. Being new to cooking fish, I found the instructions in the package easy to follow and helpful, making the cooking process simple. The quality of the fish itself was amazing, it was clear that only the best produce had been chosen. I'm really happy with my purchase and will definitely be ordering from them regularly in the future. Living in an area without a local fishmonger has made it hard to find fresh fish, but this supplier has really filled that gap for me. Thank you for offering such a dependable and top-quality service.


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    Recent Malaysian Laksa Broth purchase

    I've been a loyal customer of this seafood company for years now, and I've never been let down by the quality of their products. Whether it's their amazing fish, crab, or prawns, or their wide selection of seafood and ready-made meals, everything I've had has always been top-notch.

    Recently, I decided to give their tasty Malaysian Laksa Broth a go, and it really hit the spot. The best thing about it was how easy it was to prepare - just heat it up, add some noodles, prawns, and fish, and you've got a stress-free and tasty meal. Even though you could add clams and mussels too, I opted to keep it simple this time. The flavours were so rich, and the broth was so satisfying.


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    Sea Bass, Salmon, Lemon Sole, Dover Sole, Red Mullet, Mussels in a wine sauce

    I was really looking forward to receiving my seafood order from this online retailer, but unfortunately, I was quite disappointed with the prices I ended up paying. The Sea Bass was nice, but I couldn't shake the feeling that I could have found the same quality for a much lower price elsewhere. The Salmon was alright, but I felt like it was a bit overpriced compared to what I usually get at my local supermarket. And as for the Mussels in a wine sauce, they were a big disappointment - I've definitely had better quality mussels for a lot less money from other places. In general, I would suggest that people watch out for the prices before buying, as the value for money might not meet your expectations.


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    Tub of Canadian Lobster meat

    I bought the Tub of Canadian Lobster meat from The Fish Society not too long ago. I must say, I was really disappointed with it. The meat was so wet and tasteless, nothing like the amazing seafood I've had from them before. It was a real let down and left me feeling quite disappointed with the whole thing.


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    Supply

    I run a restaurant that fish is on high demand for consumption by customers. The need to meet the high demand was a challenge as sometimes customers got disappointed due to shortage of fish. It was a challenge I had to face and bring a solution to it. That pushed me into searching for a more reliable fish supplier and must be who can also supply different types of fishes, that until I discovered The Fish Society who.by official statement claimed to have such capacity. That was a big relief to me and my restaurant business and till date, it is still a big relief because The Fish Society has been able to sufficiently supply the fish demand. I respect The Fish Society for their ability to supply fish.


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    Seafood purchase

    I've recently come across a great online seafood supplier and I must say, I'm really impressed with my experience. They offer a wide variety of seafood, catering to all tastes. The delivery service is fantastic, my orders always arrive on time and in perfect condition. What really makes this supplier stand out is their obvious love for what they do, seen through their creative recipes and personalised customer interactions. I also had a question for their customer service team and they were super professional, friendly and gave me all the help I needed. Overall, I'm really happy with my purchase and I think this supplier truly deserves all the success they've achieved.


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    Fresh fish variety, fair prices, excellent service

    The Fish Society is brilliant for anyone who loves seafood as they have a fantastic variety of fresh fish all at prices that won't break the bank. I really rate the quality of their fish and it's great to see they're mindful of the environment by using eco-friendly packaging. Their customer service is spot on too, always quick to sort out any problems that might crop up with an order or delivery. All in all, I couldn't be happier with my time as a customer at The Fish Society.


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    Prepared meals - lobster thermidor, lobster bisque, kung pao, green curry

    I recently bought a selection of ready-made meals from this place - lobster thermidor, lobster bisque, kung pao, and green curry. Gotta admit, I was really impressed by how simple they were to cook and how delicious the flavours turned out to be. You could definitely taste the quality of the ingredients in each dish, and I thought they were fantastic value for money. I'll definitely be ordering from them again in the future.


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    Seafood order

    I fancied ordering some delicious seafood from this website, but they made a right mess of my delivery address and didn't even let me know that my parcel was nearby for collection. And to top it off, they completely ignored my email when I tried to find out about their company policy. Their customer service is shocking and now I'm £70 out of pocket. I'm gutted.


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    Expensive but good quality range

    I've been getting my fish from The Fish Society for a while now, and I have to say, their stuff is a bit more expensive. But they do have a great selection of fish, and the quality is top-notch. I really enjoy eating fish, and I can always count on The Fish Society for fresh and delicious options. The customer service is usually pretty decent too, so I think it's worth paying a bit more for.


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    Fish purchase

    I recently ordered some fish from this fish place that I usually like, but sometimes the delivery isn't great. For example, one time they didn't even bother to knock on the door when we were eagerly waiting for our fish! Then, another time, the crab was all smashed and the bits of shell were mixed in with the meat. It was really disappointing. What's the use of having good fish if the delivery ruins it? I was thinking of giving them 2 stars, but that wouldn't be fair to the fish quality itself.


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    Loads of fishies bought

    I recently ordered a bunch of fish from an online shop, but unfortunately, when the delivery guy left my parcel on the doorstep, it got stolen! The following day, I contacted the shop, but they were not willing to assist me. I had to involve PayPal to get a refund. The customer service lady I spoke to was extremely rude and unhelpful, and she just kept trying to blame me for the issue. My advice would be to steer clear of this place!


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    Fresh Fish order

    I ordered some fresh fish and it took absolutely ages for it to arrive! It felt like I was waiting for a snail to crawl its way across the finish line. The delivery was so late, and the customer service was just awful! It seemed like they didn't even care that my fish could have gone bad by the time it finally got to me. Totally not cool at all!


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    Fish never delivered

    I ordered some fish for a party, but it never showed up. I was really let down and ended up with nothing to cook.


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    Christmas seafood order

    My recent Christmas seafood order from The Fish Society was a total disaster. The delivery didn't come on time like they said it would, and the seafood itself was not fresh at all. The smell coming from the seafood when it arrived was really bad, so there was no way I could eat it. The customer service was just as bad, with no helpful answers and not enough done to fix my issues. All in all, my time with The Fish Society was really disappointing and a big hassle. I suggest finding somewhere else to get your seafood from.


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    Fresh fish delivery

    I recently ordered some fresh fish from this company and I have to say, I was really let down by the quality of what I got. The fish turned up in a box that was all wet, and some of it was only half thawed, which meant it wasn't safe to eat. I got in touch with the company to let them know about the problem, but the response I got back from one of their spokespersons was just shocking. They tried to tell me that the fish was fine to eat and I could just stick it back in the freezer! That kind of attitude is not only useless but also totally unprofessional.


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    Christmas delivery order

    I placed an order about a week before Christmas, hoping it would arrive on time. But, it didn't show up when expected. All I got was a simple "sorry" message. So, I had to quickly find another gift, which was really annoying. I won't be buying from them again.


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