Explorer Travel Insurance Reviews
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Travel insurance
Will not use them again and will advise my friends accordingly. Refused to pay for additional medicines required when stuck in Spain even though I had taken extra medicine to allow for delays. In my opinion a useless policy.
Cruise Cover
Unable to contact. Phone queuing system is a joke. Emails to take 7 weeks to reply. Are they still trading? Difficult time, yes, but surely they could have a phone system offering some kind of service?
platinum annual trip policy
When filling in the forms i was asked if the travel insurance was for a cruise. As we were going on 2 separate cruises I confirmed that we were. Unfortunately our second cruise changed it's itinerary and we missed 2 ports. When I tried to make a claim I was told that I did not have cruise cover. The cruise was the only reason to take out the cover so I can hardly see me saying it was for something else. Will not be using them again!
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platinum annual trip policy
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