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clothes for my school trip
I've just bought some new clothes for my school trip and the live chat service was fantastic! The person I spoke with patiently waited for me to finish making a few changes online and then helped me out when I got a bit stuck. They made the whole process really simple for me, especially since I'm not that great with technology. Really impressed with the service, keep it up!
Form submission and renewal
Submitting the form was really straightforward and simple, which made it easy for me to apply for what I needed. Renewing was a piece of cake, and the best bit was that it was actually cheaper than last year. That meant I didn't have to go through the hassle of looking for other options, which can be a real pain. I was really impressed with how easy and affordable the whole process was.
Found through a comparison site
I recently came across a fantastic deal on a product using a comparison site, which made everything really competitive and user-friendly. Ordering was easy and trouble-free, with clear instructions and choices given. The service was excellent, with friendly and knowledgeable staff on hand to help with any questions or problems. The pricing was very reasonable compared to other stores, so it was definitely value for money. The delivery was quick and efficient, and the product arrived in perfect condition. All in all, I was really pleased with my experience and would definitely recommend this service to anyone after quality products at good prices.
Home structural inspection report
The report gave us some really useful info on the state of the house, focusing on those cracks in the walls outside. Even though the structural engineers said it wasn't subsidence causing the cracks, but failed window lintels, that bit of crucial info somehow got missed in the report. I've tried getting in touch with customer service over the phone and chat, but haven't had any luck, which is pretty frustrating.
Bought home insurance
I've just taken out home insurance because my parents told me it was important. The whole thing was really easy and it covers everything we own, including our pricey PC and laptop. The price seemed reasonable to me, so I'd definitely recommend it to anyone in need of insurance.
Expensive renewal
My insurance renewal this year turned out to be almost double the amount compared to last year, and I can't figure out why. I was really surprised and let down by the sudden hike in price without any justification given. The whole lack of clarity around the price increase has been annoying, and it's definitely left me with a bad impression as a customer.
Personal items insurance policy amendment
I recently had to update my content insurance to cover my belongings when I'm abroad. After a bit of confusion on how to do this, I managed to make the changes fairly easily. It would have been much better if the option to cover items outside the UK was clearer from the start. It caused some confusion at first. In the end, I'm happy with how things turned out, but it would have been better with more straightforward instructions.
Home insurance claim
What a nightmare it was dealing with this company! I had to make a claim for a water leak recently, and I have to say, it was a nightmare from the beginning to the end. Everything moved at a snail's pace, the customer service was not helpful at all, and the end result was disappointing. Despite shelling out for coverage, most of my claim wasn't actually covered, leaving me with a massive bill to foot. And if that wasn't bad enough, my insurance premium shot up at renewal, with a crazy increase that made no sense given my claim history. I'd advise staying well clear of this company!
Online quote system
I thought the online quote system was pretty straightforward, but I was a bit let down by the robotic chat replies I got when I needed more info about my quote. The fact that I couldn't get a real person to help me made me doubt how much they really care about their customers.
Insurance claim experience
I had a bit of a frustrating situation with my insurance company recently. Basically, the premium for my policy shot up by a huge amount after I made a small claim for a carpet stain caused by a nosebleed, even though I hadn't made any other claims in over a year. I was shocked to see the renewal cost go from £1,100 to £3,300, especially since the claim hadn't even been paid out yet. I felt like they were really taking advantage of me, asking me to pay three times more for something so minor. It just didn't make sense to me. This whole situation made me doubt whether the insurance company is really looking out for its customers or just trying to make as much money as possible.
Insurance Renewal Process
I've just renewed my insurance policy and it was actually pretty easy. They laid out all the important bits like how much I paid last year and what's covered really clearly so I could easily compare my choices and decide if I wanted to renew. I liked how straightforward and clear the whole process was.
Online chat assistance
I got in touch with the online chat support for help with a purchase, and I have to admit I was really disappointed. The chat representative's instructions were unclear and wrong. The buttons they mentioned were nowhere to be found on the website, so I couldn't follow their guidance. It was so frustrating and a total waste of my time as a customer. The lack of expertise and clear information in the support given doesn't make the company look good at all.
Home and contents insurance claim
After spending two years with the company, I had a really bad experience when I had to make a claim for accidental damage and water damage to my shower. Even though I had been paying for coverage, they took ages to deal with the issue and only got back to me when I kept nagging them. In the end, they found a way to dodge paying out and also bumped up my insurance premium by £400. It was so frustrating and left me feeling really let down.
Insurance policy
I sorted out this insurance policy and it was quite straightforward to make changes, but had to pay a fee for it. I haven't needed to make a claim so far, so hopefully everything continues to go smoothly. *fingers crossed*
Visa card payment
I recently used my Visa card to make a purchase online, and even though I entered the "Reader authentication details" correctly, it took me four tries to get my payment to go through. It was really frustrating and time-consuming, and I was left feeling dissatisfied with the whole experience. The customer service rep I spoke to couldn't give me a clear answer, which just added to my frustration. Even though I eventually managed to pay, dealing with all the hassle and inconvenience was really unacceptable. I was expecting a much smoother and easier transaction, especially when it comes to something as simple as making an online payment.
Online purchase of custom-made furniture
I found it pretty simple to buy custom-made furniture online, but I did struggle a bit with some of the fill-in boxes, especially when it came to payment. It would have been easier if they gave more clear instructions or maybe some examples to help people with these steps.
Insurance purchase
I got my insurance sorted online and it was so simple! The online form was really user-friendly and much more up-to-date compared to traditional insurance companies. And can you believe it, it was half the price of my previous insurance! Such a great deal, isn't it?
Payment Difficulties
I had a bit of trouble making a payment on the website because there was some issue between my credit card provider and the Frontier system. It was quite frustrating trying to sort it out, but after the third try, I finally managed to make the payment successfully. It wasn't the best experience, but at least it got sorted in the end.
House insurance
As others have stated, they seem to be cheap, efficient and easy to deal with. Thats until you have to raise a claim. They sent 4 different lots of assessors out to try and wiggle out of paying. We are atill fighting them now 6 months down the line. Id seriously warn anyone thinking of ysing this company to stay very clear of them!
House insurance
This company, Frontier, is a UK broker and the real insurance co is in Gibraltar. It all seems ok until you have to make a claim. As per other reviews elsewhere, they do everything to try to wiggle out of a claim. Trying to somehow proove that a decent, honest family, have done wrong so they dont have to pay. Please bear warned to steer very clear of this company!
About Frontier
The essence of insurance is to protect lives and properties. It also helps reduce and manage the loss of property and life. Insurance also provides financial support to businesses. For example, if a business suffers downtime due to a natural disaster such as fire, an insurance company offers monetary compensation to the insured who is the owner of the business. Moreover, this financial support also doubles as a security for the business. For individuals who subscribe to life insurance, they are sure of having their loved ones taken care of when they die. This is because life insurance offers financial assistance to the members of the family of the deceased. Additionally, life insurance is an excellent way of saving money, as this provides the insured with a lump sum of money after they get to the end of the contract term. This is only applicable to premium life insurance contracts. For more details about insurance, read independent customer reviews of Frontier, an insurance company that describes itself as an authority in the industry.
About Frontier
Frontier is an insurance company specializing in personalized home insurance. The Company was founded in 2014 by Michael Muzio, who also doubles as its Chief Executive Officer. Frontier confirms it was formerly known as now4cover but later had its name changed to Frontier. The Company asserts it pools technology, expertise, and innovation together to run its operations. The firm claims its mission is to revolutionize the way insurance policies work by allowing their customers to design, manage and adjust their insurance contracts whenever they want.
Products and Services of Frontier
Frontier offers the following insurance products; home insurance, Airbnb host insurance, flood risk home insurance, landlord insurance, previous subsidence insurance, park home insurance, and static caravan insurance. As stated by Frontier, Static caravan insurance covers a holiday home or an investment let. Also, this insurance is affirmed by the Company to protect buildings, personal possessions, content, and a variety of items. Park home insurance is insisted to cover unlimited everyday content, unlimited park home buildings, new for old replacements, £2 public liability, site clearance, delivery, and re-siting. Damages covered by the park home insurance include fire, lighting explosion, burglaries, flooding from outside, etc. Conversely, Landlord insurance covers plumbing leaks inside the home, flying objects or flying trees, vandalism, impacts from the vehicle, etc. Additionally, Frontier offers newsletter services for updates about insurance packages.
Compliments, Complaints, and Tips for Frontier
We would like to know what your experiences were purchasing any of Frontier’s insurance packages. Was their life insurance package as flexible as insisted by the Company? How about their park home insurance package? Did the package cover all damages listed by the company? How would you rate their static caravan insurance? Did it cover for investment let and holiday home? Would you recommend the Frontier to colleagues and friends later in the future? Take a minute and drop your feedback here. Also, you can mention areas of the Company’s services and products that need an adjustment or an upgrade. This will assist the Company in identifying loopholes to cover their products and services.
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Contact Information
1st Floor 5 St Helen’s Place
EC3A 6AB London
United Kingdom
📧 support@frontierinsurance.co.uk
Categories Frontier
Telecom | Internet & Hosting Reviews & Experiences
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Seite online seit: 8 March 2024
Letzte aktualisierung: 29 November 2024
Review with most votes
exciting experience shopping f
The importance of insurance cannot be over-emphasized because they provide support financially in times of loss. I have always wanted to insure my home but finding the right ins... Read onBy: Ricki