4th & Reckless - Overall Rating based on 22 reviews
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Faulty top returned
I recently bought a top from this company and it turned out to be faulty when I got it. When I sent it back, I had to pay £3.50 for postage. I was a bit annoyed because I only got some of my money back as the company kept the VAT. It was frustrating and now I won't be shopping with them again.
Returning an item for a refund
I returned something to get my money back and was told it'd be sorted in 10 days. It's been longer than that and still no refund. Emailed them and they said it might take another week. Not cool because I need that money. Checked with my bank, no sign of refund. If I don't get it by Monday, will have to talk to my bank about a chargeback for maybe a dodgy transaction.
Mini skirts and crop tops
I am totally in love with the mini skirts and crop tops I bought from this shop! The quality is amazing and the prices are really good. I will definitely be coming back because I can't resist their fashionable pieces. The staff were really nice and helpful, which made my shopping trip even better. The delivery was super fast too, so I didn't have to wait too long to wear my new clothes. Overall, I'm really impressed with everything about this shop and will be telling all my friends about it.
Shoes and a dress
I recently bought some new shoes and a nice dress from this shop, but unfortunately, it wasn't a great experience. If only I had checked the reviews before making my purchase. I'm still waiting for my refund, they promised it would only take 10 days, but it's taking forever. I'm really not happy about it. I've definitely learned my lesson and won't be shopping here again.
Clothing items
I bought some clothes from this shop recently and it was not a great experience. They said they have a 10-day refund policy once they get the items back, but it's been way more than 10 days and I still haven't got my money back. I've tried getting in touch with customer service a few times but haven't heard anything back. The lack of communication and delay in getting my refund has left me feeling annoyed and disappointed with the whole shopping experience. I definitely won't be buying anything from them again.
Dark trouser suit with waistcoat
I was absolutely chuffed to bits to have stumbled upon the ideal outfit for my daughter's Christmas present in this shop. I'd been on a right old mission, scouring the internet and hitting up all the shops on the high street, but nothing quite hit the spot like what I found here. The dark-coloured trouser suit with a waistcoat was spot on for what she had in mind, and I couldn't be more pleased with how well everything fit and the top-notch quality. The delivery was quick as a flash, the packaging was solid, and the items themselves looked and felt amazing. I'll definitely be coming back for more, no doubt about it.
Occasion wear dress
I recently bought a dress for a special occasion from this store, hoping to find the perfect outfit for an upcoming event. Unfortunately, the dress didn't fit well, so I needed to return it. I've been having a hard time trying to start the return process. I've emailed them several times, but I haven't received any helpful assistance. It's frustrating to see that they respond quicker to online reviews than to their customers' actual concerns. The lack of help has made me feel let down and unhappy with their service.
The dress was quite pricey, and the hassle of returning it has made the whole experience even more disappointing. It's important for a retailer to prioritise customer support and ensure an easy return process, especially for expensive items. Unfortunately, my recent experience at this store hasn't been like that.
After this experience, I won't be ordering from them again in the future. The poor service and lack of help have given me a bad impression of the brand.Dresses, shoes, and accessories
I absolutely love the clothes I bought from here! They fit like a dream and are such great quality. I feel amazing whenever I wear them, like a proper fashion icon. Ordering was a breeze and being able to keep an eye on my package was a bonus. The delivery was super quick and everything arrived in pristine condition. I'll definitely be telling all my mates about this place and will be back for more fantastic finds soon. Cheers!
Sandals, Trustpilot, Courier
As someone who likes to be careful when shopping online, I like to do my homework before buying from a new website. I checked out Trustpilot to make sure everything was legit and felt good about getting a pair of sandals from there. The price was pretty good, and I was really impressed when they arrived quickly with a courier in just a week. The whole process went smoothly without any hitches, so it was definitely worth the money spent.
Black Jumper Restock Purchase
I recently bought a black jumper from this company and I'm really happy with both the service and the quality of the product. I placed my order yesterday morning and it arrived quickly this afternoon. The jumper was just like it was described, and I had been wanting it for a while before it came back in stock. The packaging was really nicely done, which made the whole unboxing experience feel fancy. So far, I haven't needed to make a return, so I can't say anything about that process. The jumper's quality is great, and I'm excited to wear it and show it off. My whole experience with this company has been spot on, from ordering through to delivery.
Dress, Shoes, Accessories
My experience with 4th & Reckless has been disappointing because of their misleading returns policy. On their website, it says they have a 30-day return policy, but I found out that they only accept returns from the date the items were ordered, not when they were delivered. This goes against consumer rights as the law states that return days should start from when the customer receives the items. This could cause issues if items are delivered late or go missing in transit, giving customers less time to return them. This unfair policy has left me frustrated, and I won't be buying from this company again. I think the company should follow legal standards and update their returns policy to be in line with consumer protection laws.
Top for partner's birthday
I bought a top for my partner's birthday from this shop recently. The website was really easy to use, and the delivery was super quick. My partner is really picky about clothes, but she loved the top I got her. It was really good quality and fitted her perfectly. I'm really happy with my shopping experience at this store.
Shoes, refund
These people are useless! I got some shoes that were way too small, so I sent them back for a refund. It's taking forever and I still haven't received it! I've tried contacting them so many times but they just keep ignoring me. It's so frustrating!
Clothing items
I can't believe the cheek of this shop, charging customers £3.95 just to return items! On top of that, their refund system is an absolute nightmare. I sent back my stuff two weeks ago, got confirmation that they received it, but I still haven't got my money back. It's just not on! I'm so fed up and irritated by all of this. I definitely won't be shopping there again.
Expensive, luxurious, snags, loose thread, stitching issue
I was super pleased with the items I got from this store, they were really beautiful and had a real fancy feel to them. I felt like a million dollars when I tried them on! But then my mood quickly changed when I noticed a couple of flaws. One of the items had a loose thread hanging off it, and the other had a problem with the stitching under the shirt collar. It was really disappointing to see these issues in what I thought was a really top-notch product. I thought about returning them, but I had a holiday coming up and needed them urgently. If this happens again in my next orders, I won't hesitate to send them back.
High-quality clothing
I was really pleased with how fast my order arrived, and the clothes I got were top notch. They looked even nicer in real life than they did online, and I could tell that a lot of care went into making them - the stitching and fabric were spot on. I'll definitely be coming back for more after this great experience.
Return process
I had to return an item, but the website wasn't working. I had a chat with a lady called Katie and she was really helpful in sorting everything out for me. She explained how to send it back and made sure I understood what to do. They even followed up with me to check if I had returned it yet! It was so kind and I appreciated all the help.
Tops and skirts purchase
I bought 2 tops and 2 skirts from your store on 22 April. It's been over a week now, and I haven't heard anything about my delivery. Even after sending several emails, all I got back was a standard reply from Katie in customer service. It's really disappointing not knowing what's happening with my order. I was hoping to wear these things on a trip this weekend, but it doesn't look like that will happen. As a customer, I expect better service and quick responses. Please could someone give me a clear delivery date or organise a refund if the items aren't available.
Refund issue
I can't believe the terrible experience I had with this company. I've been waiting for my refund for almost two weeks, and despite multiple follow-ups, there's still no sign of it. It's so frustrating to see how quickly they take your money, but when it comes to giving it back, they're nowhere to be found. It's just unacceptable.
Super rad shoes
I got these really cool shoes from here and they are just the best! The service was absolutely fantastic and the quality is amazing for the price. I'll definitely be coming back to shop here again. Thank you!
Review with most votes
Unbelievable
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